https://www.helpscout.comRSS for NodeWed, 29 Nov 2023 17:47:50 GMThttps://www.helpscout.com/blog/help-scout-has-acquired-supportagent-ai/https://www.helpscout.com/blog/help-scout-has-acquired-supportagent-ai/<p>Help Scout has acquired SupportAgent.ai, an AI-powered drafting tool for Help Scout conversations. Learn more about this acquisition and what it means for Help Scout customers. <a href="https://www.helpscout.com/blog/help-scout-has-acquired-supportagent-ai/">Read the full article</a></p>https://www.helpscout.com/blog/support-career-in-ai-powered-world/https://www.helpscout.com/blog/support-career-in-ai-powered-world/<p>This is not an article about how AI will change the world of customer service over the next decade. It’s about how AI might change your working life as a support pro this year — or next year — and what you can do about it.<a href="https://www.helpscout.com/blog/support-career-in-ai-powered-world/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-has-acquired-supportagent-ai/https://www.helpscout.com/blog/help-scout-has-acquired-supportagent-ai/<p>Help Scout has acquired SupportAgent.ai, an AI-powered drafting tool for Help Scout conversations. Learn more about this acquisition and what it means for Help Scout customers. <a href="https://www.helpscout.com/blog/help-scout-has-acquired-supportagent-ai/">Read the full article</a></p>https://www.helpscout.com/blog/support-career-in-ai-powered-world/https://www.helpscout.com/blog/support-career-in-ai-powered-world/<p>This is not an article about how AI will change the world of customer service over the next decade. It’s about how AI might change your working life as a support pro this year — or next year — and what you can do about it.<a href="https://www.helpscout.com/blog/support-career-in-ai-powered-world/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-has-acquired-supportagent-ai/https://www.helpscout.com/blog/help-scout-has-acquired-supportagent-ai/<p>Help Scout has acquired SupportAgent.ai, an AI-powered drafting tool for Help Scout conversations. Learn more about this acquisition and what it means for Help Scout customers. <a href="https://www.helpscout.com/blog/help-scout-has-acquired-supportagent-ai/">Read the full article</a></p>https://www.helpscout.com/blog/support-career-in-ai-powered-world/https://www.helpscout.com/blog/support-career-in-ai-powered-world/<p>This is not an article about how AI will change the world of customer service over the next decade. It’s about how AI might change your working life as a support pro this year — or next year — and what you can do about it.<a href="https://www.helpscout.com/blog/support-career-in-ai-powered-world/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-has-acquired-supportagent-ai/https://www.helpscout.com/blog/help-scout-has-acquired-supportagent-ai/<p>Help Scout has acquired SupportAgent.ai, an AI-powered drafting tool for Help Scout conversations. Learn more about this acquisition and what it means for Help Scout customers. <a href="https://www.helpscout.com/blog/help-scout-has-acquired-supportagent-ai/">Read the full article</a></p>https://www.helpscout.com/blog/support-career-in-ai-powered-world/https://www.helpscout.com/blog/support-career-in-ai-powered-world/<p>This is not an article about how AI will change the world of customer service over the next decade. It’s about how AI might change your working life as a support pro this year — or next year — and what you can do about it.<a href="https://www.helpscout.com/blog/support-career-in-ai-powered-world/">Read the full article</a></p>https://www.helpscout.com/blog/instagram-tools-for-business/https://www.helpscout.com/blog/instagram-tools-for-business/<p>Learn how to use Instagram as a means of business growth and discover the different tools your business can use to get the most out of the platform.<a href="https://www.helpscout.com/blog/instagram-tools-for-business/">Read the full article</a></p>https://www.helpscout.com/blog/instagram-tools-for-business/https://www.helpscout.com/blog/instagram-tools-for-business/<p>Learn how to use Instagram as a means of business growth and discover the different tools your business can use to get the most out of the platform.<a href="https://www.helpscout.com/blog/instagram-tools-for-business/">Read the full article</a></p>https://www.helpscout.com/blog/instagram-tools-for-business/https://www.helpscout.com/blog/instagram-tools-for-business/<p>Learn how to use Instagram as a means of business growth and discover the different tools your business can use to get the most out of the platform.<a href="https://www.helpscout.com/blog/instagram-tools-for-business/">Read the full article</a></p>https://www.helpscout.com/blog/instagram-tools-for-business/https://www.helpscout.com/blog/instagram-tools-for-business/<p>Learn how to use Instagram as a means of business growth and discover the different tools your business can use to get the most out of the platform.<a href="https://www.helpscout.com/blog/instagram-tools-for-business/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-thanksgiving/https://www.helpscout.com/blog/help-scout-thanksgiving/<p>If you celebrate Thanksgiving, and you're in customer support, then we're thankful for you. <a href="https://www.helpscout.com/blog/help-scout-thanksgiving/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-thanksgiving/https://www.helpscout.com/blog/help-scout-thanksgiving/<p>If you celebrate Thanksgiving, and you're in customer support, then we're thankful for you. <a href="https://www.helpscout.com/blog/help-scout-thanksgiving/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-thanksgiving/https://www.helpscout.com/blog/help-scout-thanksgiving/<p>If you celebrate Thanksgiving, and you're in customer support, then we're thankful for you. <a href="https://www.helpscout.com/blog/help-scout-thanksgiving/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-thanksgiving/https://www.helpscout.com/blog/help-scout-thanksgiving/<p>If you celebrate Thanksgiving, and you're in customer support, then we're thankful for you. <a href="https://www.helpscout.com/blog/help-scout-thanksgiving/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-brand-refresh-2023/https://www.helpscout.com/blog/help-scout-brand-refresh-2023/<p>Things may look a little different, but we’re still the same: Unveiling and taking a behind-the-scenes look at Help Scout’s new brand identity.<a href="https://www.helpscout.com/blog/help-scout-brand-refresh-2023/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-brand-refresh-2023/https://www.helpscout.com/blog/help-scout-brand-refresh-2023/<p>Things may look a little different, but we’re still the same: Unveiling and taking a behind-the-scenes look at Help Scout’s new brand identity.<a href="https://www.helpscout.com/blog/help-scout-brand-refresh-2023/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-brand-refresh-2023/https://www.helpscout.com/blog/help-scout-brand-refresh-2023/<p>Things may look a little different, but we’re still the same: Unveiling and taking a behind-the-scenes look at Help Scout’s new brand identity.<a href="https://www.helpscout.com/blog/help-scout-brand-refresh-2023/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-brand-refresh-2023/https://www.helpscout.com/blog/help-scout-brand-refresh-2023/<p>Things may look a little different, but we’re still the same: Unveiling and taking a behind-the-scenes look at Help Scout’s new brand identity.<a href="https://www.helpscout.com/blog/help-scout-brand-refresh-2023/">Read the full article</a></p>https://www.helpscout.com/blog/ai-help-desk/https://www.helpscout.com/blog/ai-help-desk/<p>Learn how AI features can transform a traditional help desk into a proactive, efficient, and highly responsive support system tailored completely toward helping your team (and your customers). <a href="https://www.helpscout.com/blog/ai-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-instagram-in-help-scout/https://www.helpscout.com/blog/introducing-instagram-in-help-scout/<p>Connect your company’s Instagram account to Help Scout to better manage customer conversations across multiple channels.<a href="https://www.helpscout.com/blog/introducing-instagram-in-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/ai-help-desk/https://www.helpscout.com/blog/ai-help-desk/<p>Learn how AI features can transform a traditional help desk into a proactive, efficient, and highly responsive support system tailored completely toward helping your team (and your customers). <a href="https://www.helpscout.com/blog/ai-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-instagram-in-help-scout/https://www.helpscout.com/blog/introducing-instagram-in-help-scout/<p>Connect your company’s Instagram account to Help Scout to better manage customer conversations across multiple channels.<a href="https://www.helpscout.com/blog/introducing-instagram-in-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/ai-help-desk/https://www.helpscout.com/blog/ai-help-desk/<p>Learn how AI features can transform a traditional help desk into a proactive, efficient, and highly responsive support system tailored completely toward helping your team (and your customers). <a href="https://www.helpscout.com/blog/ai-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-instagram-in-help-scout/https://www.helpscout.com/blog/introducing-instagram-in-help-scout/<p>Connect your company’s Instagram account to Help Scout to better manage customer conversations across multiple channels.<a href="https://www.helpscout.com/blog/introducing-instagram-in-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/ai-help-desk/https://www.helpscout.com/blog/ai-help-desk/<p>Learn how AI features can transform a traditional help desk into a proactive, efficient, and highly responsive support system tailored completely toward helping your team (and your customers). <a href="https://www.helpscout.com/blog/ai-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-instagram-in-help-scout/https://www.helpscout.com/blog/introducing-instagram-in-help-scout/<p>Connect your company’s Instagram account to Help Scout to better manage customer conversations across multiple channels.<a href="https://www.helpscout.com/blog/introducing-instagram-in-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/crm-marketing/https://www.helpscout.com/blog/crm-marketing/<p>In this guide, we'll explore the essentials of CRM marketing, its benefits, best practices for implementation, and the top CRM tools available in the market.<a href="https://www.helpscout.com/blog/crm-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/crm-marketing/https://www.helpscout.com/blog/crm-marketing/<p>In this guide, we'll explore the essentials of CRM marketing, its benefits, best practices for implementation, and the top CRM tools available in the market.<a href="https://www.helpscout.com/blog/crm-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/crm-marketing/https://www.helpscout.com/blog/crm-marketing/<p>In this guide, we'll explore the essentials of CRM marketing, its benefits, best practices for implementation, and the top CRM tools available in the market.<a href="https://www.helpscout.com/blog/crm-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/crm-marketing/https://www.helpscout.com/blog/crm-marketing/<p>In this guide, we'll explore the essentials of CRM marketing, its benefits, best practices for implementation, and the top CRM tools available in the market.<a href="https://www.helpscout.com/blog/crm-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/ai-chatbot-examples/https://www.helpscout.com/blog/ai-chatbot-examples/<p>In this article, we’ll explore the benefits of AI chatbots and look at some examples that prioritize creating a smooth experience for customers.<a href="https://www.helpscout.com/blog/ai-chatbot-examples/">Read the full article</a></p>https://www.helpscout.com/blog/ai-chatbot-examples/https://www.helpscout.com/blog/ai-chatbot-examples/<p>In this article, we’ll explore the benefits of AI chatbots and look at some examples that prioritize creating a smooth experience for customers.<a href="https://www.helpscout.com/blog/ai-chatbot-examples/">Read the full article</a></p>https://www.helpscout.com/blog/ai-chatbot-examples/https://www.helpscout.com/blog/ai-chatbot-examples/<p>In this article, we’ll explore the benefits of AI chatbots and look at some examples that prioritize creating a smooth experience for customers.<a href="https://www.helpscout.com/blog/ai-chatbot-examples/">Read the full article</a></p>https://www.helpscout.com/blog/ai-chatbot-examples/https://www.helpscout.com/blog/ai-chatbot-examples/<p>In this article, we’ll explore the benefits of AI chatbots and look at some examples that prioritize creating a smooth experience for customers.<a href="https://www.helpscout.com/blog/ai-chatbot-examples/">Read the full article</a></p>https://www.helpscout.com/blog/quarterly-release-notes-october-2023/https://www.helpscout.com/blog/quarterly-release-notes-october-2023/<p>Introducing the newest updates to the Help Scout platform! New AI features, additional Beacon configurations, the ability to sign in with Google, and more. <a href="https://www.helpscout.com/blog/quarterly-release-notes-october-2023/">Read the full article</a></p>https://www.helpscout.com/blog/quarterly-release-notes-october-2023/https://www.helpscout.com/blog/quarterly-release-notes-october-2023/<p>Introducing the newest updates to the Help Scout platform! New AI features, additional Beacon configurations, the ability to sign in with Google, and more. <a href="https://www.helpscout.com/blog/quarterly-release-notes-october-2023/">Read the full article</a></p>https://www.helpscout.com/blog/quarterly-release-notes-october-2023/https://www.helpscout.com/blog/quarterly-release-notes-october-2023/<p>Introducing the newest updates to the Help Scout platform! New AI features, additional Beacon configurations, the ability to sign in with Google, and more. <a href="https://www.helpscout.com/blog/quarterly-release-notes-october-2023/">Read the full article</a></p>https://www.helpscout.com/blog/quarterly-release-notes-october-2023/https://www.helpscout.com/blog/quarterly-release-notes-october-2023/<p>Introducing the newest updates to the Help Scout platform! New AI features, additional Beacon configurations, the ability to sign in with Google, and more. <a href="https://www.helpscout.com/blog/quarterly-release-notes-october-2023/">Read the full article</a></p>https://www.helpscout.com/blog/hipaa-compliant-software/https://www.helpscout.com/blog/hipaa-compliant-software/<p>This guide to HIPAA-compliant software for small businesses will help you choose a software platform that not only meets regulatory standards but also serves your specialized business needs.<a href="https://www.helpscout.com/blog/hipaa-compliant-software/">Read the full article</a></p>https://www.helpscout.com/blog/hipaa-compliant-software/https://www.helpscout.com/blog/hipaa-compliant-software/<p>This guide to HIPAA-compliant software for small businesses will help you choose a software platform that not only meets regulatory standards but also serves your specialized business needs.<a href="https://www.helpscout.com/blog/hipaa-compliant-software/">Read the full article</a></p>https://www.helpscout.com/blog/hipaa-compliant-software/https://www.helpscout.com/blog/hipaa-compliant-software/<p>This guide to HIPAA-compliant software for small businesses will help you choose a software platform that not only meets regulatory standards but also serves your specialized business needs.<a href="https://www.helpscout.com/blog/hipaa-compliant-software/">Read the full article</a></p>https://www.helpscout.com/blog/hipaa-compliant-software/https://www.helpscout.com/blog/hipaa-compliant-software/<p>This guide to HIPAA-compliant software for small businesses will help you choose a software platform that not only meets regulatory standards but also serves your specialized business needs.<a href="https://www.helpscout.com/blog/hipaa-compliant-software/">Read the full article</a></p>https://www.helpscout.com/blog/service-lessons-leaders-learned-early/https://www.helpscout.com/blog/service-lessons-leaders-learned-early/<p>How Help Scout leaders’ first jobs shaped a commitment to building a customer-centric company <a href="https://www.helpscout.com/blog/service-lessons-leaders-learned-early/">Read the full article</a></p>https://www.helpscout.com/blog/service-lessons-leaders-learned-early/https://www.helpscout.com/blog/service-lessons-leaders-learned-early/<p>How Help Scout leaders’ first jobs shaped a commitment to building a customer-centric company <a href="https://www.helpscout.com/blog/service-lessons-leaders-learned-early/">Read the full article</a></p>https://www.helpscout.com/blog/service-lessons-leaders-learned-early/https://www.helpscout.com/blog/service-lessons-leaders-learned-early/<p>How Help Scout leaders’ first jobs shaped a commitment to building a customer-centric company <a href="https://www.helpscout.com/blog/service-lessons-leaders-learned-early/">Read the full article</a></p>https://www.helpscout.com/blog/service-lessons-leaders-learned-early/https://www.helpscout.com/blog/service-lessons-leaders-learned-early/<p>How Help Scout leaders’ first jobs shaped a commitment to building a customer-centric company <a href="https://www.helpscout.com/blog/service-lessons-leaders-learned-early/">Read the full article</a></p>https://www.helpscout.com/blog/conversational-ai-for-customer-service/https://www.helpscout.com/blog/conversational-ai-for-customer-service/<p>In this post, we take a closer look at conversational AI, an area of AI technology now playing a large role in customer support experiences. We cover what it is, how it works, and how it can be used as part of a successful support strategy.<a href="https://www.helpscout.com/blog/conversational-ai-for-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/conversational-ai-for-customer-service/https://www.helpscout.com/blog/conversational-ai-for-customer-service/<p>In this post, we take a closer look at conversational AI, an area of AI technology now playing a large role in customer support experiences. We cover what it is, how it works, and how it can be used as part of a successful support strategy.<a href="https://www.helpscout.com/blog/conversational-ai-for-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/conversational-ai-for-customer-service/https://www.helpscout.com/blog/conversational-ai-for-customer-service/<p>In this post, we take a closer look at conversational AI, an area of AI technology now playing a large role in customer support experiences. We cover what it is, how it works, and how it can be used as part of a successful support strategy.<a href="https://www.helpscout.com/blog/conversational-ai-for-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/conversational-ai-for-customer-service/https://www.helpscout.com/blog/conversational-ai-for-customer-service/<p>In this post, we take a closer look at conversational AI, an area of AI technology now playing a large role in customer support experiences. We cover what it is, how it works, and how it can be used as part of a successful support strategy.<a href="https://www.helpscout.com/blog/conversational-ai-for-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-resume-examples/https://www.helpscout.com/blog/customer-service-resume-examples/<p>Struggling to write a customer service resume? In this article, we share seven different customer service resume examples that cover a variety of roles.<a href="https://www.helpscout.com/blog/customer-service-resume-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-resume-examples/https://www.helpscout.com/blog/customer-service-resume-examples/<p>Struggling to write a customer service resume? In this article, we share seven different customer service resume examples that cover a variety of roles.<a href="https://www.helpscout.com/blog/customer-service-resume-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-resume-examples/https://www.helpscout.com/blog/customer-service-resume-examples/<p>Struggling to write a customer service resume? In this article, we share seven different customer service resume examples that cover a variety of roles.<a href="https://www.helpscout.com/blog/customer-service-resume-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-resume-examples/https://www.helpscout.com/blog/customer-service-resume-examples/<p>Struggling to write a customer service resume? In this article, we share seven different customer service resume examples that cover a variety of roles.<a href="https://www.helpscout.com/blog/customer-service-resume-examples/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-team-structure/https://www.helpscout.com/blog/ecommerce-team-structure/<p>To build a brand that lasts, you need to find an ecommerce team structure that enables great collaboration and smooth scaling. In this article, we’ll dive into the essentials of structuring your ecommerce team for maximum efficiency and profit. <a href="https://www.helpscout.com/blog/ecommerce-team-structure/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-team-structure/https://www.helpscout.com/blog/ecommerce-team-structure/<p>To build a brand that lasts, you need to find an ecommerce team structure that enables great collaboration and smooth scaling. In this article, we’ll dive into the essentials of structuring your ecommerce team for maximum efficiency and profit. <a href="https://www.helpscout.com/blog/ecommerce-team-structure/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-team-structure/https://www.helpscout.com/blog/ecommerce-team-structure/<p>To build a brand that lasts, you need to find an ecommerce team structure that enables great collaboration and smooth scaling. In this article, we’ll dive into the essentials of structuring your ecommerce team for maximum efficiency and profit. <a href="https://www.helpscout.com/blog/ecommerce-team-structure/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-team-structure/https://www.helpscout.com/blog/ecommerce-team-structure/<p>To build a brand that lasts, you need to find an ecommerce team structure that enables great collaboration and smooth scaling. In this article, we’ll dive into the essentials of structuring your ecommerce team for maximum efficiency and profit. <a href="https://www.helpscout.com/blog/ecommerce-team-structure/">Read the full article</a></p>https://www.helpscout.com/blog/customer-complaints-examples/https://www.helpscout.com/blog/customer-complaints-examples/<p>In this article, we’ll explore the three types of customer complaints, look at examples of common requests, and offer suggestions on how to resolve them, including some example responses you can use for your own support needs.<a href="https://www.helpscout.com/blog/customer-complaints-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-complaints-examples/https://www.helpscout.com/blog/customer-complaints-examples/<p>In this article, we’ll explore the three types of customer complaints, look at examples of common requests, and offer suggestions on how to resolve them, including some example responses you can use for your own support needs.<a href="https://www.helpscout.com/blog/customer-complaints-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-complaints-examples/https://www.helpscout.com/blog/customer-complaints-examples/<p>In this article, we’ll explore the three types of customer complaints, look at examples of common requests, and offer suggestions on how to resolve them, including some example responses you can use for your own support needs.<a href="https://www.helpscout.com/blog/customer-complaints-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-complaints-examples/https://www.helpscout.com/blog/customer-complaints-examples/<p>In this article, we’ll explore the three types of customer complaints, look at examples of common requests, and offer suggestions on how to resolve them, including some example responses you can use for your own support needs.<a href="https://www.helpscout.com/blog/customer-complaints-examples/">Read the full article</a></p>https://www.helpscout.com/blog/solution-selling/https://www.helpscout.com/blog/solution-selling/<p>Solution selling is a customer-centric methodology that can help improve your understanding of customer pain points, develop better sales pitches, and deliver more meaningful solutions to your audience. Learn more about it in this beginner's guide.<a href="https://www.helpscout.com/blog/solution-selling/">Read the full article</a></p>https://www.helpscout.com/blog/solution-selling/https://www.helpscout.com/blog/solution-selling/<p>Solution selling is a customer-centric methodology that can help improve your understanding of customer pain points, develop better sales pitches, and deliver more meaningful solutions to your audience. Learn more about it in this beginner's guide.<a href="https://www.helpscout.com/blog/solution-selling/">Read the full article</a></p>https://www.helpscout.com/blog/solution-selling/https://www.helpscout.com/blog/solution-selling/<p>Solution selling is a customer-centric methodology that can help improve your understanding of customer pain points, develop better sales pitches, and deliver more meaningful solutions to your audience. Learn more about it in this beginner's guide.<a href="https://www.helpscout.com/blog/solution-selling/">Read the full article</a></p>https://www.helpscout.com/blog/solution-selling/https://www.helpscout.com/blog/solution-selling/<p>Solution selling is a customer-centric methodology that can help improve your understanding of customer pain points, develop better sales pitches, and deliver more meaningful solutions to your audience. Learn more about it in this beginner's guide.<a href="https://www.helpscout.com/blog/solution-selling/">Read the full article</a></p>https://www.helpscout.com/blog/benefits-of-ai-in-customer-service/https://www.helpscout.com/blog/benefits-of-ai-in-customer-service/<p>Generative AI can be an incredibly powerful tool when implemented and used correctly. Here are four benefits of using AI in your customer service experience, as well as advice on how to do so responsibly.<a href="https://www.helpscout.com/blog/benefits-of-ai-in-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/benefits-of-ai-in-customer-service/https://www.helpscout.com/blog/benefits-of-ai-in-customer-service/<p>Generative AI can be an incredibly powerful tool when implemented and used correctly. Here are four benefits of using AI in your customer service experience, as well as advice on how to do so responsibly.<a href="https://www.helpscout.com/blog/benefits-of-ai-in-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/benefits-of-ai-in-customer-service/https://www.helpscout.com/blog/benefits-of-ai-in-customer-service/<p>Generative AI can be an incredibly powerful tool when implemented and used correctly. Here are four benefits of using AI in your customer service experience, as well as advice on how to do so responsibly.<a href="https://www.helpscout.com/blog/benefits-of-ai-in-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/benefits-of-ai-in-customer-service/https://www.helpscout.com/blog/benefits-of-ai-in-customer-service/<p>Generative AI can be an incredibly powerful tool when implemented and used correctly. Here are four benefits of using AI in your customer service experience, as well as advice on how to do so responsibly.<a href="https://www.helpscout.com/blog/benefits-of-ai-in-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-week/https://www.helpscout.com/blog/customer-service-week/<p>Customer service folks are the ones most likely to interact with customers directly and have a large impact on how customers perceive your brand. One way you can celebrate and recognize their hard work is by participating in customer service week.<a href="https://www.helpscout.com/blog/customer-service-week/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-week/https://www.helpscout.com/blog/customer-service-week/<p>Customer service folks are the ones most likely to interact with customers directly and have a large impact on how customers perceive your brand. One way you can celebrate and recognize their hard work is by participating in customer service week.<a href="https://www.helpscout.com/blog/customer-service-week/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-week/https://www.helpscout.com/blog/customer-service-week/<p>Customer service folks are the ones most likely to interact with customers directly and have a large impact on how customers perceive your brand. One way you can celebrate and recognize their hard work is by participating in customer service week.<a href="https://www.helpscout.com/blog/customer-service-week/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-week/https://www.helpscout.com/blog/customer-service-week/<p>Customer service folks are the ones most likely to interact with customers directly and have a large impact on how customers perceive your brand. One way you can celebrate and recognize their hard work is by participating in customer service week.<a href="https://www.helpscout.com/blog/customer-service-week/">Read the full article</a></p>https://www.helpscout.com/blog/faq-examples/https://www.helpscout.com/blog/faq-examples/<p>In this article, we'll share practical examples of FAQ pages we love and discuss their features. We'll also explore best practices that can enable you to craft an intuitive, user-friendly FAQ page of your own.<a href="https://www.helpscout.com/blog/faq-examples/">Read the full article</a></p>https://www.helpscout.com/blog/faq-examples/https://www.helpscout.com/blog/faq-examples/<p>In this article, we'll share practical examples of FAQ pages we love and discuss their features. We'll also explore best practices that can enable you to craft an intuitive, user-friendly FAQ page of your own.<a href="https://www.helpscout.com/blog/faq-examples/">Read the full article</a></p>https://www.helpscout.com/blog/faq-examples/https://www.helpscout.com/blog/faq-examples/<p>In this article, we'll share practical examples of FAQ pages we love and discuss their features. We'll also explore best practices that can enable you to craft an intuitive, user-friendly FAQ page of your own.<a href="https://www.helpscout.com/blog/faq-examples/">Read the full article</a></p>https://www.helpscout.com/blog/faq-examples/https://www.helpscout.com/blog/faq-examples/<p>In this article, we'll share practical examples of FAQ pages we love and discuss their features. We'll also explore best practices that can enable you to craft an intuitive, user-friendly FAQ page of your own.<a href="https://www.helpscout.com/blog/faq-examples/">Read the full article</a></p>https://www.helpscout.com/blog/brittany-ferguson/https://www.helpscout.com/blog/brittany-ferguson/<p>Learn from folks who are helping customers, building teams, and growing careers in ecommerce customer service.<a href="https://www.helpscout.com/blog/brittany-ferguson/">Read the full article</a></p>https://www.helpscout.com/blog/brittany-ferguson/https://www.helpscout.com/blog/brittany-ferguson/<p>Learn from folks who are helping customers, building teams, and growing careers in ecommerce customer service.<a href="https://www.helpscout.com/blog/brittany-ferguson/">Read the full article</a></p>https://www.helpscout.com/blog/brittany-ferguson/https://www.helpscout.com/blog/brittany-ferguson/<p>Learn from folks who are helping customers, building teams, and growing careers in ecommerce customer service.<a href="https://www.helpscout.com/blog/brittany-ferguson/">Read the full article</a></p>https://www.helpscout.com/blog/brittany-ferguson/https://www.helpscout.com/blog/brittany-ferguson/<p>Learn from folks who are helping customers, building teams, and growing careers in ecommerce customer service.<a href="https://www.helpscout.com/blog/brittany-ferguson/">Read the full article</a></p>https://www.helpscout.com/blog/ai-knowledge-base/https://www.helpscout.com/blog/ai-knowledge-base/<p>In this AI knowledge base guide, we’ll explore what an AI knowledge base is along with its key components and benefits, helping you determine if an AI-driven knowledge base is right for you.<a href="https://www.helpscout.com/blog/ai-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/ai-knowledge-base/https://www.helpscout.com/blog/ai-knowledge-base/<p>In this AI knowledge base guide, we’ll explore what an AI knowledge base is along with its key components and benefits, helping you determine if an AI-driven knowledge base is right for you.<a href="https://www.helpscout.com/blog/ai-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/ai-knowledge-base/https://www.helpscout.com/blog/ai-knowledge-base/<p>In this AI knowledge base guide, we’ll explore what an AI knowledge base is along with its key components and benefits, helping you determine if an AI-driven knowledge base is right for you.<a href="https://www.helpscout.com/blog/ai-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/ai-knowledge-base/https://www.helpscout.com/blog/ai-knowledge-base/<p>In this AI knowledge base guide, we’ll explore what an AI knowledge base is along with its key components and benefits, helping you determine if an AI-driven knowledge base is right for you.<a href="https://www.helpscout.com/blog/ai-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/navigating-changes-in-saas-support/https://www.helpscout.com/blog/navigating-changes-in-saas-support/<p>The constant changes in SaaS software can create extra work for support teams, and can require an almost sales-like approach. Here's how to succeed through periods of change.<a href="https://www.helpscout.com/blog/navigating-changes-in-saas-support/">Read the full article</a></p>https://www.helpscout.com/blog/navigating-changes-in-saas-support/https://www.helpscout.com/blog/navigating-changes-in-saas-support/<p>The constant changes in SaaS software can create extra work for support teams, and can require an almost sales-like approach. Here's how to succeed through periods of change.<a href="https://www.helpscout.com/blog/navigating-changes-in-saas-support/">Read the full article</a></p>https://www.helpscout.com/blog/navigating-changes-in-saas-support/https://www.helpscout.com/blog/navigating-changes-in-saas-support/<p>The constant changes in SaaS software can create extra work for support teams, and can require an almost sales-like approach. Here's how to succeed through periods of change.<a href="https://www.helpscout.com/blog/navigating-changes-in-saas-support/">Read the full article</a></p>https://www.helpscout.com/blog/navigating-changes-in-saas-support/https://www.helpscout.com/blog/navigating-changes-in-saas-support/<p>The constant changes in SaaS software can create extra work for support teams, and can require an almost sales-like approach. Here's how to succeed through periods of change.<a href="https://www.helpscout.com/blog/navigating-changes-in-saas-support/">Read the full article</a></p>https://www.helpscout.com/blog/jira-ticketing-system/https://www.helpscout.com/blog/jira-ticketing-system/<p>Looking to create a ticketing system using Jira? Read on to learn about three different ways your team can use Jira to create, organize, and manage tickets.<a href="https://www.helpscout.com/blog/jira-ticketing-system/">Read the full article</a></p>https://www.helpscout.com/blog/jira-ticketing-system/https://www.helpscout.com/blog/jira-ticketing-system/<p>Looking to create a ticketing system using Jira? Read on to learn about three different ways your team can use Jira to create, organize, and manage tickets.<a href="https://www.helpscout.com/blog/jira-ticketing-system/">Read the full article</a></p>https://www.helpscout.com/blog/jira-ticketing-system/https://www.helpscout.com/blog/jira-ticketing-system/<p>Looking to create a ticketing system using Jira? Read on to learn about three different ways your team can use Jira to create, organize, and manage tickets.<a href="https://www.helpscout.com/blog/jira-ticketing-system/">Read the full article</a></p>https://www.helpscout.com/blog/jira-ticketing-system/https://www.helpscout.com/blog/jira-ticketing-system/<p>Looking to create a ticketing system using Jira? Read on to learn about three different ways your team can use Jira to create, organize, and manage tickets.<a href="https://www.helpscout.com/blog/jira-ticketing-system/">Read the full article</a></p>https://www.helpscout.com/blog/gorgias-pricing/https://www.helpscout.com/blog/gorgias-pricing/<p>Need to know how Gorgias pricing really works? Read our breakdown of Gorgias pricing, features, and the best help desk alternatives for Shopify users.<a href="https://www.helpscout.com/blog/gorgias-pricing/">Read the full article</a></p>https://www.helpscout.com/blog/gorgias-pricing/https://www.helpscout.com/blog/gorgias-pricing/<p>Need to know how Gorgias pricing really works? Read our breakdown of Gorgias pricing, features, and the best help desk alternatives for Shopify users.<a href="https://www.helpscout.com/blog/gorgias-pricing/">Read the full article</a></p>https://www.helpscout.com/blog/gorgias-pricing/https://www.helpscout.com/blog/gorgias-pricing/<p>Need to know how Gorgias pricing really works? Read our breakdown of Gorgias pricing, features, and the best help desk alternatives for Shopify users.<a href="https://www.helpscout.com/blog/gorgias-pricing/">Read the full article</a></p>https://www.helpscout.com/blog/gorgias-pricing/https://www.helpscout.com/blog/gorgias-pricing/<p>Need to know how Gorgias pricing really works? Read our breakdown of Gorgias pricing, features, and the best help desk alternatives for Shopify users.<a href="https://www.helpscout.com/blog/gorgias-pricing/">Read the full article</a></p>https://www.helpscout.com/blog/crm-platforms/https://www.helpscout.com/blog/crm-platforms/<p>There are quite a few CRMs available on the market today and some excel more in certain areas than others. We've put together a list to cover a variety of use cases, company stages, and team sizes.<a href="https://www.helpscout.com/blog/crm-platforms/">Read the full article</a></p>https://www.helpscout.com/blog/crm-platforms/https://www.helpscout.com/blog/crm-platforms/<p>There are quite a few CRMs available on the market today and some excel more in certain areas than others. We've put together a list to cover a variety of use cases, company stages, and team sizes.<a href="https://www.helpscout.com/blog/crm-platforms/">Read the full article</a></p>https://www.helpscout.com/blog/crm-platforms/https://www.helpscout.com/blog/crm-platforms/<p>There are quite a few CRMs available on the market today and some excel more in certain areas than others. We've put together a list to cover a variety of use cases, company stages, and team sizes.<a href="https://www.helpscout.com/blog/crm-platforms/">Read the full article</a></p>https://www.helpscout.com/blog/crm-platforms/https://www.helpscout.com/blog/crm-platforms/<p>There are quite a few CRMs available on the market today and some excel more in certain areas than others. We've put together a list to cover a variety of use cases, company stages, and team sizes.<a href="https://www.helpscout.com/blog/crm-platforms/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-ai-assist/https://www.helpscout.com/blog/introducing-ai-assist/<p>AI won't replace teams that talk with customers every day, it'll make their jobs easier. Learn how Help Scout's newest AI feature can help teams write better, faster responses. <a href="https://www.helpscout.com/blog/introducing-ai-assist/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-ai-assist/https://www.helpscout.com/blog/introducing-ai-assist/<p>AI won't replace teams that talk with customers every day, it'll make their jobs easier. Learn how Help Scout's newest AI feature can help teams write better, faster responses. <a href="https://www.helpscout.com/blog/introducing-ai-assist/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-ai-assist/https://www.helpscout.com/blog/introducing-ai-assist/<p>AI won't replace teams that talk with customers every day, it'll make their jobs easier. Learn how Help Scout's newest AI feature can help teams write better, faster responses. <a href="https://www.helpscout.com/blog/introducing-ai-assist/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-ai-assist/https://www.helpscout.com/blog/introducing-ai-assist/<p>AI won't replace teams that talk with customers every day, it'll make their jobs easier. Learn how Help Scout's newest AI feature can help teams write better, faster responses. <a href="https://www.helpscout.com/blog/introducing-ai-assist/">Read the full article</a></p>https://www.helpscout.com/blog/joy-in-the-feedback-loop/https://www.helpscout.com/blog/joy-in-the-feedback-loop/<p>Supporting folks as they engage in all the things that fill them up outside of work is a priority at Help Scout.<a href="https://www.helpscout.com/blog/joy-in-the-feedback-loop/">Read the full article</a></p>https://www.helpscout.com/blog/joy-in-the-feedback-loop/https://www.helpscout.com/blog/joy-in-the-feedback-loop/<p>Supporting folks as they engage in all the things that fill them up outside of work is a priority at Help Scout.<a href="https://www.helpscout.com/blog/joy-in-the-feedback-loop/">Read the full article</a></p>https://www.helpscout.com/blog/joy-in-the-feedback-loop/https://www.helpscout.com/blog/joy-in-the-feedback-loop/<p>Supporting folks as they engage in all the things that fill them up outside of work is a priority at Help Scout.<a href="https://www.helpscout.com/blog/joy-in-the-feedback-loop/">Read the full article</a></p>https://www.helpscout.com/blog/joy-in-the-feedback-loop/https://www.helpscout.com/blog/joy-in-the-feedback-loop/<p>Supporting folks as they engage in all the things that fill them up outside of work is a priority at Help Scout.<a href="https://www.helpscout.com/blog/joy-in-the-feedback-loop/">Read the full article</a></p>https://www.helpscout.com/blog/first-impressions/https://www.helpscout.com/blog/first-impressions/<p>Here's why creating more positive first impressions will improve the experience for your customers and the quality of work life for your service staff.<a href="https://www.helpscout.com/blog/first-impressions/">Read the full article</a></p>https://www.helpscout.com/blog/issue-tracking-software/https://www.helpscout.com/blog/issue-tracking-software/<p>If you’re looking to learn more about the best issue tracking tools available today, this article will highlight the many different types of issue trackers and some of the best tools for each use case.<a href="https://www.helpscout.com/blog/issue-tracking-software/">Read the full article</a></p>https://www.helpscout.com/blog/first-impressions/https://www.helpscout.com/blog/first-impressions/<p>Here's why creating more positive first impressions will improve the experience for your customers and the quality of work life for your service staff.<a href="https://www.helpscout.com/blog/first-impressions/">Read the full article</a></p>https://www.helpscout.com/blog/issue-tracking-software/https://www.helpscout.com/blog/issue-tracking-software/<p>If you’re looking to learn more about the best issue tracking tools available today, this article will highlight the many different types of issue trackers and some of the best tools for each use case.<a href="https://www.helpscout.com/blog/issue-tracking-software/">Read the full article</a></p>https://www.helpscout.com/blog/first-impressions/https://www.helpscout.com/blog/first-impressions/<p>Here's why creating more positive first impressions will improve the experience for your customers and the quality of work life for your service staff.<a href="https://www.helpscout.com/blog/first-impressions/">Read the full article</a></p>https://www.helpscout.com/blog/issue-tracking-software/https://www.helpscout.com/blog/issue-tracking-software/<p>If you’re looking to learn more about the best issue tracking tools available today, this article will highlight the many different types of issue trackers and some of the best tools for each use case.<a href="https://www.helpscout.com/blog/issue-tracking-software/">Read the full article</a></p>https://www.helpscout.com/blog/first-impressions/https://www.helpscout.com/blog/first-impressions/<p>Here's why creating more positive first impressions will improve the experience for your customers and the quality of work life for your service staff.<a href="https://www.helpscout.com/blog/first-impressions/">Read the full article</a></p>https://www.helpscout.com/blog/issue-tracking-software/https://www.helpscout.com/blog/issue-tracking-software/<p>If you’re looking to learn more about the best issue tracking tools available today, this article will highlight the many different types of issue trackers and some of the best tools for each use case.<a href="https://www.helpscout.com/blog/issue-tracking-software/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-statistics/https://www.helpscout.com/blog/ecommerce-statistics/<p>In this article, we'll cover the most current statistics related to ecommerce. From market share and growth projections to consumer behavior, we'll cover a wide range of data you can use to inform your business or marketing strategy.<a href="https://www.helpscout.com/blog/ecommerce-statistics/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-statistics/https://www.helpscout.com/blog/ecommerce-statistics/<p>In this article, we'll cover the most current statistics related to ecommerce. From market share and growth projections to consumer behavior, we'll cover a wide range of data you can use to inform your business or marketing strategy.<a href="https://www.helpscout.com/blog/ecommerce-statistics/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-statistics/https://www.helpscout.com/blog/ecommerce-statistics/<p>In this article, we'll cover the most current statistics related to ecommerce. From market share and growth projections to consumer behavior, we'll cover a wide range of data you can use to inform your business or marketing strategy.<a href="https://www.helpscout.com/blog/ecommerce-statistics/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-statistics/https://www.helpscout.com/blog/ecommerce-statistics/<p>In this article, we'll cover the most current statistics related to ecommerce. From market share and growth projections to consumer behavior, we'll cover a wide range of data you can use to inform your business or marketing strategy.<a href="https://www.helpscout.com/blog/ecommerce-statistics/">Read the full article</a></p>https://www.helpscout.com/blog/improve-ecommerce-customer-experience/https://www.helpscout.com/blog/improve-ecommerce-customer-experience/<p>We’ll show you practical ways to improve the customer experience for your ecommerce store so you can get more repeat customers and word-of-mouth referrals.<a href="https://www.helpscout.com/blog/improve-ecommerce-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/best-shopify-customer-service-apps/https://www.helpscout.com/blog/best-shopify-customer-service-apps/<p>Do you need a Shopify customer service app to help you manage customer support requests? Find out which Shopify apps are the best in this guide.<a href="https://www.helpscout.com/blog/best-shopify-customer-service-apps/">Read the full article</a></p>https://www.helpscout.com/blog/improve-ecommerce-customer-experience/https://www.helpscout.com/blog/improve-ecommerce-customer-experience/<p>We’ll show you practical ways to improve the customer experience for your ecommerce store so you can get more repeat customers and word-of-mouth referrals.<a href="https://www.helpscout.com/blog/improve-ecommerce-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/best-shopify-customer-service-apps/https://www.helpscout.com/blog/best-shopify-customer-service-apps/<p>Do you need a Shopify customer service app to help you manage customer support requests? Find out which Shopify apps are the best in this guide.<a href="https://www.helpscout.com/blog/best-shopify-customer-service-apps/">Read the full article</a></p>https://www.helpscout.com/blog/improve-ecommerce-customer-experience/https://www.helpscout.com/blog/improve-ecommerce-customer-experience/<p>We’ll show you practical ways to improve the customer experience for your ecommerce store so you can get more repeat customers and word-of-mouth referrals.<a href="https://www.helpscout.com/blog/improve-ecommerce-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/best-shopify-customer-service-apps/https://www.helpscout.com/blog/best-shopify-customer-service-apps/<p>Do you need a Shopify customer service app to help you manage customer support requests? Find out which Shopify apps are the best in this guide.<a href="https://www.helpscout.com/blog/best-shopify-customer-service-apps/">Read the full article</a></p>https://www.helpscout.com/blog/improve-ecommerce-customer-experience/https://www.helpscout.com/blog/improve-ecommerce-customer-experience/<p>We’ll show you practical ways to improve the customer experience for your ecommerce store so you can get more repeat customers and word-of-mouth referrals.<a href="https://www.helpscout.com/blog/improve-ecommerce-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/best-shopify-customer-service-apps/https://www.helpscout.com/blog/best-shopify-customer-service-apps/<p>Do you need a Shopify customer service app to help you manage customer support requests? Find out which Shopify apps are the best in this guide.<a href="https://www.helpscout.com/blog/best-shopify-customer-service-apps/">Read the full article</a></p>https://www.helpscout.com/blog/be-heard-by-product-team/https://www.helpscout.com/blog/be-heard-by-product-team/<p>Your customers know what they want from your product, and you know what your customers want from your product, but you can't get the product team to make those changes. Here's what to do.<a href="https://www.helpscout.com/blog/be-heard-by-product-team/">Read the full article</a></p>https://www.helpscout.com/blog/be-heard-by-product-team/https://www.helpscout.com/blog/be-heard-by-product-team/<p>Your customers know what they want from your product, and you know what your customers want from your product, but you can't get the product team to make those changes. Here's what to do.<a href="https://www.helpscout.com/blog/be-heard-by-product-team/">Read the full article</a></p>https://www.helpscout.com/blog/be-heard-by-product-team/https://www.helpscout.com/blog/be-heard-by-product-team/<p>Your customers know what they want from your product, and you know what your customers want from your product, but you can't get the product team to make those changes. Here's what to do.<a href="https://www.helpscout.com/blog/be-heard-by-product-team/">Read the full article</a></p>https://www.helpscout.com/blog/be-heard-by-product-team/https://www.helpscout.com/blog/be-heard-by-product-team/<p>Your customers know what they want from your product, and you know what your customers want from your product, but you can't get the product team to make those changes. Here's what to do.<a href="https://www.helpscout.com/blog/be-heard-by-product-team/">Read the full article</a></p>https://www.helpscout.com/blog/building-customer-relationships/https://www.helpscout.com/blog/building-customer-relationships/<p>Maintaining relationships of all kinds takes hard work. If we want to hold onto our customers for the long term, then we need to understand and strengthen our relationships with them. Here are some practical ways to make that happen. <a href="https://www.helpscout.com/blog/building-customer-relationships/">Read the full article</a></p>https://www.helpscout.com/blog/building-customer-relationships/https://www.helpscout.com/blog/building-customer-relationships/<p>Maintaining relationships of all kinds takes hard work. If we want to hold onto our customers for the long term, then we need to understand and strengthen our relationships with them. Here are some practical ways to make that happen. <a href="https://www.helpscout.com/blog/building-customer-relationships/">Read the full article</a></p>https://www.helpscout.com/blog/building-customer-relationships/https://www.helpscout.com/blog/building-customer-relationships/<p>Maintaining relationships of all kinds takes hard work. If we want to hold onto our customers for the long term, then we need to understand and strengthen our relationships with them. Here are some practical ways to make that happen. <a href="https://www.helpscout.com/blog/building-customer-relationships/">Read the full article</a></p>https://www.helpscout.com/blog/building-customer-relationships/https://www.helpscout.com/blog/building-customer-relationships/<p>Maintaining relationships of all kinds takes hard work. If we want to hold onto our customers for the long term, then we need to understand and strengthen our relationships with them. Here are some practical ways to make that happen. <a href="https://www.helpscout.com/blog/building-customer-relationships/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-management-systems/https://www.helpscout.com/blog/knowledge-management-systems/<p>From large-scale corporations to burgeoning startups, businesses are adopting knowledge management systems to streamline operations and leverage the information they hold. In this article, we’ll explore a few of the best tools available in the market.<a href="https://www.helpscout.com/blog/knowledge-management-systems/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-management-systems/https://www.helpscout.com/blog/knowledge-management-systems/<p>From large-scale corporations to burgeoning startups, businesses are adopting knowledge management systems to streamline operations and leverage the information they hold. In this article, we’ll explore a few of the best tools available in the market.<a href="https://www.helpscout.com/blog/knowledge-management-systems/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-management-systems/https://www.helpscout.com/blog/knowledge-management-systems/<p>From large-scale corporations to burgeoning startups, businesses are adopting knowledge management systems to streamline operations and leverage the information they hold. In this article, we’ll explore a few of the best tools available in the market.<a href="https://www.helpscout.com/blog/knowledge-management-systems/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-management-systems/https://www.helpscout.com/blog/knowledge-management-systems/<p>From large-scale corporations to burgeoning startups, businesses are adopting knowledge management systems to streamline operations and leverage the information they hold. In this article, we’ll explore a few of the best tools available in the market.<a href="https://www.helpscout.com/blog/knowledge-management-systems/">Read the full article</a></p>https://www.helpscout.com/customers/mabels-labels/https://www.helpscout.com/customers/mabels-labels/<p>Learn how Mabel's Labels' transformed their customer experience and increased team productivity with Help Scout. <a href="https://www.helpscout.com/customers/mabels-labels/">Read the full article</a></p>https://www.helpscout.com/customers/mabels-labels/https://www.helpscout.com/customers/mabels-labels/<p>Learn how Mabel's Labels' transformed their customer experience and increased team productivity with Help Scout. <a href="https://www.helpscout.com/customers/mabels-labels/">Read the full article</a></p>https://www.helpscout.com/customers/mabels-labels/https://www.helpscout.com/customers/mabels-labels/<p>Learn how Mabel's Labels' transformed their customer experience and increased team productivity with Help Scout. <a href="https://www.helpscout.com/customers/mabels-labels/">Read the full article</a></p>https://www.helpscout.com/customers/mabels-labels/https://www.helpscout.com/customers/mabels-labels/<p>Learn how Mabel's Labels' transformed their customer experience and increased team productivity with Help Scout. <a href="https://www.helpscout.com/customers/mabels-labels/">Read the full article</a></p>https://www.helpscout.com/blog/ai-customer-support-software/https://www.helpscout.com/blog/ai-customer-support-software/<p>If you want to improve your customer support operations or are considering implementing AI-based solutions, this list of 11 promising AI tools for customer service will enable you to make an informed decision.<a href="https://www.helpscout.com/blog/ai-customer-support-software/">Read the full article</a></p>https://www.helpscout.com/blog/ai-customer-support-software/https://www.helpscout.com/blog/ai-customer-support-software/<p>If you want to improve your customer support operations or are considering implementing AI-based solutions, this list of 11 promising AI tools for customer service will enable you to make an informed decision.<a href="https://www.helpscout.com/blog/ai-customer-support-software/">Read the full article</a></p>https://www.helpscout.com/blog/ai-customer-support-software/https://www.helpscout.com/blog/ai-customer-support-software/<p>If you want to improve your customer support operations or are considering implementing AI-based solutions, this list of 11 promising AI tools for customer service will enable you to make an informed decision.<a href="https://www.helpscout.com/blog/ai-customer-support-software/">Read the full article</a></p>https://www.helpscout.com/blog/ai-customer-support-software/https://www.helpscout.com/blog/ai-customer-support-software/<p>If you want to improve your customer support operations or are considering implementing AI-based solutions, this list of 11 promising AI tools for customer service will enable you to make an informed decision.<a href="https://www.helpscout.com/blog/ai-customer-support-software/">Read the full article</a></p>https://www.helpscout.com/blog/new-conversation-editor/https://www.helpscout.com/blog/new-conversation-editor/<p>When it comes to crafting the best responses possible, Help Scout’s brand new conversation editor has you covered.<a href="https://www.helpscout.com/blog/new-conversation-editor/">Read the full article</a></p>https://www.helpscout.com/blog/new-conversation-editor/https://www.helpscout.com/blog/new-conversation-editor/<p>When it comes to crafting the best responses possible, Help Scout’s brand new conversation editor has you covered.<a href="https://www.helpscout.com/blog/new-conversation-editor/">Read the full article</a></p>https://www.helpscout.com/blog/new-conversation-editor/https://www.helpscout.com/blog/new-conversation-editor/<p>When it comes to crafting the best responses possible, Help Scout’s brand new conversation editor has you covered.<a href="https://www.helpscout.com/blog/new-conversation-editor/">Read the full article</a></p>https://www.helpscout.com/blog/new-conversation-editor/https://www.helpscout.com/blog/new-conversation-editor/<p>When it comes to crafting the best responses possible, Help Scout’s brand new conversation editor has you covered.<a href="https://www.helpscout.com/blog/new-conversation-editor/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-software/https://www.helpscout.com/blog/customer-experience-software/<p>Many aspects of business success depend on customer experience — customer retention, loyalty, and overall growth. In this post, we’ll look at 10 of the best customer experience tools on the market today.<a href="https://www.helpscout.com/blog/customer-experience-software/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-software/https://www.helpscout.com/blog/customer-experience-software/<p>Many aspects of business success depend on customer experience — customer retention, loyalty, and overall growth. In this post, we’ll look at 10 of the best customer experience tools on the market today.<a href="https://www.helpscout.com/blog/customer-experience-software/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-software/https://www.helpscout.com/blog/customer-experience-software/<p>Many aspects of business success depend on customer experience — customer retention, loyalty, and overall growth. In this post, we’ll look at 10 of the best customer experience tools on the market today.<a href="https://www.helpscout.com/blog/customer-experience-software/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-software/https://www.helpscout.com/blog/customer-experience-software/<p>Many aspects of business success depend on customer experience — customer retention, loyalty, and overall growth. In this post, we’ll look at 10 of the best customer experience tools on the market today.<a href="https://www.helpscout.com/blog/customer-experience-software/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-scripts/https://www.helpscout.com/blog/customer-service-scripts/<p>In call centers and big businesses all around the world, customer service staff are given strict scripts to follow. There is some validity to this approach, but there is a better way to achieve the same goals.<a href="https://www.helpscout.com/blog/customer-service-scripts/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-scripts/https://www.helpscout.com/blog/customer-service-scripts/<p>In call centers and big businesses all around the world, customer service staff are given strict scripts to follow. There is some validity to this approach, but there is a better way to achieve the same goals.<a href="https://www.helpscout.com/blog/customer-service-scripts/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-scripts/https://www.helpscout.com/blog/customer-service-scripts/<p>In call centers and big businesses all around the world, customer service staff are given strict scripts to follow. There is some validity to this approach, but there is a better way to achieve the same goals.<a href="https://www.helpscout.com/blog/customer-service-scripts/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-scripts/https://www.helpscout.com/blog/customer-service-scripts/<p>In call centers and big businesses all around the world, customer service staff are given strict scripts to follow. There is some validity to this approach, but there is a better way to achieve the same goals.<a href="https://www.helpscout.com/blog/customer-service-scripts/">Read the full article</a></p>https://www.helpscout.com/blog/customer-acquisition-cost/https://www.helpscout.com/blog/customer-acquisition-cost/<p>In this comprehensive guide, we explore what customer acquisition cost (CAC) is, why it’s important, how to calculate it, and strategies to improve it.<a href="https://www.helpscout.com/blog/customer-acquisition-cost/">Read the full article</a></p>https://www.helpscout.com/blog/customer-acquisition-cost/https://www.helpscout.com/blog/customer-acquisition-cost/<p>In this comprehensive guide, we explore what customer acquisition cost (CAC) is, why it’s important, how to calculate it, and strategies to improve it.<a href="https://www.helpscout.com/blog/customer-acquisition-cost/">Read the full article</a></p>https://www.helpscout.com/blog/customer-acquisition-cost/https://www.helpscout.com/blog/customer-acquisition-cost/<p>In this comprehensive guide, we explore what customer acquisition cost (CAC) is, why it’s important, how to calculate it, and strategies to improve it.<a href="https://www.helpscout.com/blog/customer-acquisition-cost/">Read the full article</a></p>https://www.helpscout.com/blog/customer-acquisition-cost/https://www.helpscout.com/blog/customer-acquisition-cost/<p>In this comprehensive guide, we explore what customer acquisition cost (CAC) is, why it’s important, how to calculate it, and strategies to improve it.<a href="https://www.helpscout.com/blog/customer-acquisition-cost/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-best-practices/https://www.helpscout.com/blog/ecommerce-best-practices/<p>Implementing effective ecommerce best practices is crucial for driving sales and staying ahead of the competition. <a href="https://www.helpscout.com/blog/ecommerce-best-practices/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-best-practices/https://www.helpscout.com/blog/ecommerce-best-practices/<p>Implementing effective ecommerce best practices is crucial for driving sales and staying ahead of the competition. <a href="https://www.helpscout.com/blog/ecommerce-best-practices/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-best-practices/https://www.helpscout.com/blog/ecommerce-best-practices/<p>Implementing effective ecommerce best practices is crucial for driving sales and staying ahead of the competition. <a href="https://www.helpscout.com/blog/ecommerce-best-practices/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-best-practices/https://www.helpscout.com/blog/ecommerce-best-practices/<p>Implementing effective ecommerce best practices is crucial for driving sales and staying ahead of the competition. <a href="https://www.helpscout.com/blog/ecommerce-best-practices/">Read the full article</a></p>https://www.helpscout.com/blog/wordpress-helpdesk/https://www.helpscout.com/blog/wordpress-helpdesk/<p>With so many options, it can be hard to find the right plugin to build the WordPress help desk your customers deserve. To help, we've created a list of the 15 best plugins for providing personalized and timely customer support on any WordPress site.<a href="https://www.helpscout.com/blog/wordpress-helpdesk/">Read the full article</a></p>https://www.helpscout.com/blog/wordpress-helpdesk/https://www.helpscout.com/blog/wordpress-helpdesk/<p>With so many options, it can be hard to find the right plugin to build the WordPress help desk your customers deserve. To help, we've created a list of the 15 best plugins for providing personalized and timely customer support on any WordPress site.<a href="https://www.helpscout.com/blog/wordpress-helpdesk/">Read the full article</a></p>https://www.helpscout.com/blog/wordpress-helpdesk/https://www.helpscout.com/blog/wordpress-helpdesk/<p>With so many options, it can be hard to find the right plugin to build the WordPress help desk your customers deserve. To help, we've created a list of the 15 best plugins for providing personalized and timely customer support on any WordPress site.<a href="https://www.helpscout.com/blog/wordpress-helpdesk/">Read the full article</a></p>https://www.helpscout.com/blog/wordpress-helpdesk/https://www.helpscout.com/blog/wordpress-helpdesk/<p>With so many options, it can be hard to find the right plugin to build the WordPress help desk your customers deserve. To help, we've created a list of the 15 best plugins for providing personalized and timely customer support on any WordPress site.<a href="https://www.helpscout.com/blog/wordpress-helpdesk/">Read the full article</a></p>https://www.helpscout.com/blog/aligning-culture-with-values/https://www.helpscout.com/blog/aligning-culture-with-values/<p>Key lessons we've learned at Help Scout about building a values-aligned culture.<a href="https://www.helpscout.com/blog/aligning-culture-with-values/">Read the full article</a></p>https://www.helpscout.com/blog/aligning-culture-with-values/https://www.helpscout.com/blog/aligning-culture-with-values/<p>Key lessons we've learned at Help Scout about building a values-aligned culture.<a href="https://www.helpscout.com/blog/aligning-culture-with-values/">Read the full article</a></p>https://www.helpscout.com/blog/aligning-culture-with-values/https://www.helpscout.com/blog/aligning-culture-with-values/<p>Key lessons we've learned at Help Scout about building a values-aligned culture.<a href="https://www.helpscout.com/blog/aligning-culture-with-values/">Read the full article</a></p>https://www.helpscout.com/blog/aligning-culture-with-values/https://www.helpscout.com/blog/aligning-culture-with-values/<p>Key lessons we've learned at Help Scout about building a values-aligned culture.<a href="https://www.helpscout.com/blog/aligning-culture-with-values/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-examples/https://www.helpscout.com/blog/customer-service-examples/<p>Customer service is one of the touchpoints that can make or break your business. In this article, we’ve compiled examples of brands whose customer service transcended the ordinary and we’ll look at what you can learn from them to elevate your own level of support.<a href="https://www.helpscout.com/blog/customer-service-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-examples/https://www.helpscout.com/blog/customer-service-examples/<p>Customer service is one of the touchpoints that can make or break your business. In this article, we’ve compiled examples of brands whose customer service transcended the ordinary and we’ll look at what you can learn from them to elevate your own level of support.<a href="https://www.helpscout.com/blog/customer-service-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-examples/https://www.helpscout.com/blog/customer-service-examples/<p>Customer service is one of the touchpoints that can make or break your business. In this article, we’ve compiled examples of brands whose customer service transcended the ordinary and we’ll look at what you can learn from them to elevate your own level of support.<a href="https://www.helpscout.com/blog/customer-service-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-examples/https://www.helpscout.com/blog/customer-service-examples/<p>Customer service is one of the touchpoints that can make or break your business. In this article, we’ve compiled examples of brands whose customer service transcended the ordinary and we’ll look at what you can learn from them to elevate your own level of support.<a href="https://www.helpscout.com/blog/customer-service-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-management/https://www.helpscout.com/blog/customer-service-management/<p>Customer service management starts with how your support team interacts with customers, but it’s also a lot more than that. Here are five ways to help develop an effective customer service management strategy for your business.<a href="https://www.helpscout.com/blog/customer-service-management/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-management/https://www.helpscout.com/blog/customer-service-management/<p>Customer service management starts with how your support team interacts with customers, but it’s also a lot more than that. Here are five ways to help develop an effective customer service management strategy for your business.<a href="https://www.helpscout.com/blog/customer-service-management/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-management/https://www.helpscout.com/blog/customer-service-management/<p>Customer service management starts with how your support team interacts with customers, but it’s also a lot more than that. Here are five ways to help develop an effective customer service management strategy for your business.<a href="https://www.helpscout.com/blog/customer-service-management/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-management/https://www.helpscout.com/blog/customer-service-management/<p>Customer service management starts with how your support team interacts with customers, but it’s also a lot more than that. Here are five ways to help develop an effective customer service management strategy for your business.<a href="https://www.helpscout.com/blog/customer-service-management/">Read the full article</a></p>https://www.helpscout.com/blog/contact-us-page-examples/https://www.helpscout.com/blog/contact-us-page-examples/<p>A well-designed contact page helps visitors get in touch with you and reflects your brand's commitment to customer service. Here we explore the best contact us page examples along with best practices for creating an engaging and effective contact page for your website.<a href="https://www.helpscout.com/blog/contact-us-page-examples/">Read the full article</a></p>https://www.helpscout.com/blog/contact-us-page-examples/https://www.helpscout.com/blog/contact-us-page-examples/<p>A well-designed contact page helps visitors get in touch with you and reflects your brand's commitment to customer service. Here we explore the best contact us page examples along with best practices for creating an engaging and effective contact page for your website.<a href="https://www.helpscout.com/blog/contact-us-page-examples/">Read the full article</a></p>https://www.helpscout.com/blog/contact-us-page-examples/https://www.helpscout.com/blog/contact-us-page-examples/<p>A well-designed contact page helps visitors get in touch with you and reflects your brand's commitment to customer service. Here we explore the best contact us page examples along with best practices for creating an engaging and effective contact page for your website.<a href="https://www.helpscout.com/blog/contact-us-page-examples/">Read the full article</a></p>https://www.helpscout.com/blog/contact-us-page-examples/https://www.helpscout.com/blog/contact-us-page-examples/<p>A well-designed contact page helps visitors get in touch with you and reflects your brand's commitment to customer service. Here we explore the best contact us page examples along with best practices for creating an engaging and effective contact page for your website.<a href="https://www.helpscout.com/blog/contact-us-page-examples/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-management-tools/https://www.helpscout.com/blog/knowledge-management-tools/<p>Looking for the best knowledge management tool to gather and distribute information for yourself or your team? Here are the top information management systems.<a href="https://www.helpscout.com/blog/knowledge-management-tools/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-ltv/https://www.helpscout.com/blog/ecommerce-ltv/<p>Customer lifetime value (LTV) is one of the essential elements in the world of ecommerce. It measures the total expected revenue from a single customer over the course of their relationship with your brand.<a href="https://www.helpscout.com/blog/ecommerce-ltv/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-management-tools/https://www.helpscout.com/blog/knowledge-management-tools/<p>Looking for the best knowledge management tool to gather and distribute information for yourself or your team? Here are the top information management systems.<a href="https://www.helpscout.com/blog/knowledge-management-tools/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-ltv/https://www.helpscout.com/blog/ecommerce-ltv/<p>Customer lifetime value (LTV) is one of the essential elements in the world of ecommerce. It measures the total expected revenue from a single customer over the course of their relationship with your brand.<a href="https://www.helpscout.com/blog/ecommerce-ltv/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-management-tools/https://www.helpscout.com/blog/knowledge-management-tools/<p>Looking for the best knowledge management tool to gather and distribute information for yourself or your team? Here are the top information management systems.<a href="https://www.helpscout.com/blog/knowledge-management-tools/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-ltv/https://www.helpscout.com/blog/ecommerce-ltv/<p>Customer lifetime value (LTV) is one of the essential elements in the world of ecommerce. It measures the total expected revenue from a single customer over the course of their relationship with your brand.<a href="https://www.helpscout.com/blog/ecommerce-ltv/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-management-tools/https://www.helpscout.com/blog/knowledge-management-tools/<p>Looking for the best knowledge management tool to gather and distribute information for yourself or your team? Here are the top information management systems.<a href="https://www.helpscout.com/blog/knowledge-management-tools/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-ltv/https://www.helpscout.com/blog/ecommerce-ltv/<p>Customer lifetime value (LTV) is one of the essential elements in the world of ecommerce. It measures the total expected revenue from a single customer over the course of their relationship with your brand.<a href="https://www.helpscout.com/blog/ecommerce-ltv/">Read the full article</a></p>https://www.helpscout.com/blog/customer-oriented-ecommerce/https://www.helpscout.com/blog/customer-oriented-ecommerce/<p>Focus on interactions, rather than transactions, to create an online shopping experience that keeps customers at the center.<a href="https://www.helpscout.com/blog/customer-oriented-ecommerce/">Read the full article</a></p>https://www.helpscout.com/blog/customer-oriented-ecommerce/https://www.helpscout.com/blog/customer-oriented-ecommerce/<p>Focus on interactions, rather than transactions, to create an online shopping experience that keeps customers at the center.<a href="https://www.helpscout.com/blog/customer-oriented-ecommerce/">Read the full article</a></p>https://www.helpscout.com/blog/customer-oriented-ecommerce/https://www.helpscout.com/blog/customer-oriented-ecommerce/<p>Focus on interactions, rather than transactions, to create an online shopping experience that keeps customers at the center.<a href="https://www.helpscout.com/blog/customer-oriented-ecommerce/">Read the full article</a></p>https://www.helpscout.com/blog/customer-oriented-ecommerce/https://www.helpscout.com/blog/customer-oriented-ecommerce/<p>Focus on interactions, rather than transactions, to create an online shopping experience that keeps customers at the center.<a href="https://www.helpscout.com/blog/customer-oriented-ecommerce/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-interview-questions/https://www.helpscout.com/blog/ecommerce-interview-questions/<p>Ask these ecommerce interview questions to find people with technical expertise, marketing acumen, customer-centricity, and a deep understanding of online consumer behavior. <a href="https://www.helpscout.com/blog/ecommerce-interview-questions/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-interview-questions/https://www.helpscout.com/blog/ecommerce-interview-questions/<p>Ask these ecommerce interview questions to find people with technical expertise, marketing acumen, customer-centricity, and a deep understanding of online consumer behavior. <a href="https://www.helpscout.com/blog/ecommerce-interview-questions/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-interview-questions/https://www.helpscout.com/blog/ecommerce-interview-questions/<p>Ask these ecommerce interview questions to find people with technical expertise, marketing acumen, customer-centricity, and a deep understanding of online consumer behavior. <a href="https://www.helpscout.com/blog/ecommerce-interview-questions/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-interview-questions/https://www.helpscout.com/blog/ecommerce-interview-questions/<p>Ask these ecommerce interview questions to find people with technical expertise, marketing acumen, customer-centricity, and a deep understanding of online consumer behavior. <a href="https://www.helpscout.com/blog/ecommerce-interview-questions/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-survey-questions/https://www.helpscout.com/blog/ecommerce-survey-questions/<p>If you want to start conducting ecommerce surveys, here's a curated list of 50+ questions, divided into different sections. These will help you identify customer pain points, identify new growth opportunities, and more. <a href="https://www.helpscout.com/blog/ecommerce-survey-questions/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-survey-questions/https://www.helpscout.com/blog/ecommerce-survey-questions/<p>If you want to start conducting ecommerce surveys, here's a curated list of 50+ questions, divided into different sections. These will help you identify customer pain points, identify new growth opportunities, and more. <a href="https://www.helpscout.com/blog/ecommerce-survey-questions/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-survey-questions/https://www.helpscout.com/blog/ecommerce-survey-questions/<p>If you want to start conducting ecommerce surveys, here's a curated list of 50+ questions, divided into different sections. These will help you identify customer pain points, identify new growth opportunities, and more. <a href="https://www.helpscout.com/blog/ecommerce-survey-questions/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-survey-questions/https://www.helpscout.com/blog/ecommerce-survey-questions/<p>If you want to start conducting ecommerce surveys, here's a curated list of 50+ questions, divided into different sections. These will help you identify customer pain points, identify new growth opportunities, and more. <a href="https://www.helpscout.com/blog/ecommerce-survey-questions/">Read the full article</a></p>https://www.helpscout.com/blog/release-notes-july-2023/https://www.helpscout.com/blog/release-notes-july-2023/<p>Introducing the newest updates to the Help Scout platform! AI to quickly summarize conversation threads, Tags organizational enhancements, and more!<a href="https://www.helpscout.com/blog/release-notes-july-2023/">Read the full article</a></p>https://www.helpscout.com/blog/release-notes-july-2023/https://www.helpscout.com/blog/release-notes-july-2023/<p>Introducing the newest updates to the Help Scout platform! AI to quickly summarize conversation threads, Tags organizational enhancements, and more!<a href="https://www.helpscout.com/blog/release-notes-july-2023/">Read the full article</a></p>https://www.helpscout.com/blog/release-notes-july-2023/https://www.helpscout.com/blog/release-notes-july-2023/<p>Introducing the newest updates to the Help Scout platform! AI to quickly summarize conversation threads, Tags organizational enhancements, and more!<a href="https://www.helpscout.com/blog/release-notes-july-2023/">Read the full article</a></p>https://www.helpscout.com/blog/release-notes-july-2023/https://www.helpscout.com/blog/release-notes-july-2023/<p>Introducing the newest updates to the Help Scout platform! AI to quickly summarize conversation threads, Tags organizational enhancements, and more!<a href="https://www.helpscout.com/blog/release-notes-july-2023/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-tools/https://www.helpscout.com/blog/ecommerce-tools/<p>We've curated a list of the top ecommerce tools you need to know about in 2023. These tools have been hand-picked to help you streamline your operations, improve your marketing efforts, enhance customer service, and ultimately, drive more revenue for your business.<a href="https://www.helpscout.com/blog/ecommerce-tools/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-tools/https://www.helpscout.com/blog/ecommerce-tools/<p>We've curated a list of the top ecommerce tools you need to know about in 2023. These tools have been hand-picked to help you streamline your operations, improve your marketing efforts, enhance customer service, and ultimately, drive more revenue for your business.<a href="https://www.helpscout.com/blog/ecommerce-tools/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-tools/https://www.helpscout.com/blog/ecommerce-tools/<p>We've curated a list of the top ecommerce tools you need to know about in 2023. These tools have been hand-picked to help you streamline your operations, improve your marketing efforts, enhance customer service, and ultimately, drive more revenue for your business.<a href="https://www.helpscout.com/blog/ecommerce-tools/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-tools/https://www.helpscout.com/blog/ecommerce-tools/<p>We've curated a list of the top ecommerce tools you need to know about in 2023. These tools have been hand-picked to help you streamline your operations, improve your marketing efforts, enhance customer service, and ultimately, drive more revenue for your business.<a href="https://www.helpscout.com/blog/ecommerce-tools/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-ai-from-help-scout/https://www.helpscout.com/blog/introducing-ai-from-help-scout/<p>AI won’t replace customer support teams, it'll make their jobs easier. Learn more about AI in Help Scout and how our new AI-powered features will enable customer support teams to take their service to the next level. <a href="https://www.helpscout.com/blog/introducing-ai-from-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-ai-from-help-scout/https://www.helpscout.com/blog/introducing-ai-from-help-scout/<p>AI won’t replace customer support teams, it'll make their jobs easier. Learn more about AI in Help Scout and how our new AI-powered features will enable customer support teams to take their service to the next level. <a href="https://www.helpscout.com/blog/introducing-ai-from-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-ai-from-help-scout/https://www.helpscout.com/blog/introducing-ai-from-help-scout/<p>AI won’t replace customer support teams, it'll make their jobs easier. Learn more about AI in Help Scout and how our new AI-powered features will enable customer support teams to take their service to the next level. <a href="https://www.helpscout.com/blog/introducing-ai-from-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-ai-from-help-scout/https://www.helpscout.com/blog/introducing-ai-from-help-scout/<p>AI won’t replace customer support teams, it'll make their jobs easier. Learn more about AI in Help Scout and how our new AI-powered features will enable customer support teams to take their service to the next level. <a href="https://www.helpscout.com/blog/introducing-ai-from-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/helpscout-ai-approach/https://www.helpscout.com/blog/helpscout-ai-approach/<p>Learn how and why AI is coming to Help Scout! Recent progress in AI, particularly the arrival of large language models and ChatGPT, have had us rethinking our approach to the value and application of AI in customer service. <a href="https://www.helpscout.com/blog/helpscout-ai-approach/">Read the full article</a></p>https://www.helpscout.com/blog/helpscout-ai-approach/https://www.helpscout.com/blog/helpscout-ai-approach/<p>Learn how and why AI is coming to Help Scout! Recent progress in AI, particularly the arrival of large language models and ChatGPT, have had us rethinking our approach to the value and application of AI in customer service. <a href="https://www.helpscout.com/blog/helpscout-ai-approach/">Read the full article</a></p>https://www.helpscout.com/blog/helpscout-ai-approach/https://www.helpscout.com/blog/helpscout-ai-approach/<p>Learn how and why AI is coming to Help Scout! Recent progress in AI, particularly the arrival of large language models and ChatGPT, have had us rethinking our approach to the value and application of AI in customer service. <a href="https://www.helpscout.com/blog/helpscout-ai-approach/">Read the full article</a></p>https://www.helpscout.com/blog/helpscout-ai-approach/https://www.helpscout.com/blog/helpscout-ai-approach/<p>Learn how and why AI is coming to Help Scout! Recent progress in AI, particularly the arrival of large language models and ChatGPT, have had us rethinking our approach to the value and application of AI in customer service. <a href="https://www.helpscout.com/blog/helpscout-ai-approach/">Read the full article</a></p>https://www.helpscout.com/blog/ai-customer-service/https://www.helpscout.com/blog/ai-customer-service/<p>AI has many customer service applications, but that doesn’t mean it will replace human service. Here's a look at what that means.<a href="https://www.helpscout.com/blog/ai-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-metrics-kpis/https://www.helpscout.com/blog/ecommerce-metrics-kpis/<p>By tracking key ecommerce metrics and KPIs, you’ll cultivate a thriving business, enhance customer experiences, and propel growth.<a href="https://www.helpscout.com/blog/ecommerce-metrics-kpis/">Read the full article</a></p>https://www.helpscout.com/blog/ai-customer-service/https://www.helpscout.com/blog/ai-customer-service/<p>AI has many customer service applications, but that doesn’t mean it will replace human service. Here's a look at what that means.<a href="https://www.helpscout.com/blog/ai-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-metrics-kpis/https://www.helpscout.com/blog/ecommerce-metrics-kpis/<p>By tracking key ecommerce metrics and KPIs, you’ll cultivate a thriving business, enhance customer experiences, and propel growth.<a href="https://www.helpscout.com/blog/ecommerce-metrics-kpis/">Read the full article</a></p>https://www.helpscout.com/blog/ai-customer-service/https://www.helpscout.com/blog/ai-customer-service/<p>AI has many customer service applications, but that doesn’t mean it will replace human service. Here's a look at what that means.<a href="https://www.helpscout.com/blog/ai-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-metrics-kpis/https://www.helpscout.com/blog/ecommerce-metrics-kpis/<p>By tracking key ecommerce metrics and KPIs, you’ll cultivate a thriving business, enhance customer experiences, and propel growth.<a href="https://www.helpscout.com/blog/ecommerce-metrics-kpis/">Read the full article</a></p>https://www.helpscout.com/blog/ai-customer-service/https://www.helpscout.com/blog/ai-customer-service/<p>AI has many customer service applications, but that doesn’t mean it will replace human service. Here's a look at what that means.<a href="https://www.helpscout.com/blog/ai-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-metrics-kpis/https://www.helpscout.com/blog/ecommerce-metrics-kpis/<p>By tracking key ecommerce metrics and KPIs, you’ll cultivate a thriving business, enhance customer experiences, and propel growth.<a href="https://www.helpscout.com/blog/ecommerce-metrics-kpis/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-automation/https://www.helpscout.com/blog/ecommerce-automation/<p>By automating various aspects of your online store, you can save time, reduce errors, and scale your business more effectively.<a href="https://www.helpscout.com/blog/ecommerce-automation/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-automation/https://www.helpscout.com/blog/ecommerce-automation/<p>By automating various aspects of your online store, you can save time, reduce errors, and scale your business more effectively.<a href="https://www.helpscout.com/blog/ecommerce-automation/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-automation/https://www.helpscout.com/blog/ecommerce-automation/<p>By automating various aspects of your online store, you can save time, reduce errors, and scale your business more effectively.<a href="https://www.helpscout.com/blog/ecommerce-automation/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-automation/https://www.helpscout.com/blog/ecommerce-automation/<p>By automating various aspects of your online store, you can save time, reduce errors, and scale your business more effectively.<a href="https://www.helpscout.com/blog/ecommerce-automation/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce/https://www.helpscout.com/blog/ecommerce/<p>All the resources you need to build an ecommerce business that attracts and retains loyal customers through best-in-class service.<a href="https://www.helpscout.com/blog/ecommerce/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce/https://www.helpscout.com/blog/ecommerce/<p>All the resources you need to build an ecommerce business that attracts and retains loyal customers through best-in-class service.<a href="https://www.helpscout.com/blog/ecommerce/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce/https://www.helpscout.com/blog/ecommerce/<p>All the resources you need to build an ecommerce business that attracts and retains loyal customers through best-in-class service.<a href="https://www.helpscout.com/blog/ecommerce/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce/https://www.helpscout.com/blog/ecommerce/<p>All the resources you need to build an ecommerce business that attracts and retains loyal customers through best-in-class service.<a href="https://www.helpscout.com/blog/ecommerce/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-mobile-apps/https://www.helpscout.com/blog/customer-service-mobile-apps/<p>Looking for the best customer service mobile apps so your team can answer customer questions on any device? Here are the top mobile apps for customer service.<a href="https://www.helpscout.com/blog/customer-service-mobile-apps/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-mobile-apps/https://www.helpscout.com/blog/customer-service-mobile-apps/<p>Looking for the best customer service mobile apps so your team can answer customer questions on any device? Here are the top mobile apps for customer service.<a href="https://www.helpscout.com/blog/customer-service-mobile-apps/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-mobile-apps/https://www.helpscout.com/blog/customer-service-mobile-apps/<p>Looking for the best customer service mobile apps so your team can answer customer questions on any device? Here are the top mobile apps for customer service.<a href="https://www.helpscout.com/blog/customer-service-mobile-apps/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-mobile-apps/https://www.helpscout.com/blog/customer-service-mobile-apps/<p>Looking for the best customer service mobile apps so your team can answer customer questions on any device? Here are the top mobile apps for customer service.<a href="https://www.helpscout.com/blog/customer-service-mobile-apps/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-plan-your-company-retreat/https://www.helpscout.com/blog/how-to-plan-your-company-retreat/<p>Help Scout’s team shares experiences and lessons learned around building relationships at all-company retreats.<a href="https://www.helpscout.com/blog/how-to-plan-your-company-retreat/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-plan-your-company-retreat/https://www.helpscout.com/blog/how-to-plan-your-company-retreat/<p>Help Scout’s team shares experiences and lessons learned around building relationships at all-company retreats.<a href="https://www.helpscout.com/blog/how-to-plan-your-company-retreat/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-plan-your-company-retreat/https://www.helpscout.com/blog/how-to-plan-your-company-retreat/<p>Help Scout’s team shares experiences and lessons learned around building relationships at all-company retreats.<a href="https://www.helpscout.com/blog/how-to-plan-your-company-retreat/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-plan-your-company-retreat/https://www.helpscout.com/blog/how-to-plan-your-company-retreat/<p>Help Scout’s team shares experiences and lessons learned around building relationships at all-company retreats.<a href="https://www.helpscout.com/blog/how-to-plan-your-company-retreat/">Read the full article</a></p>https://www.helpscout.com/customers/castiron/https://www.helpscout.com/customers/castiron/<p>Learn about Castiron's success using Help Scout. <a href="https://www.helpscout.com/customers/castiron/">Read the full article</a></p>https://www.helpscout.com/customers/castiron/https://www.helpscout.com/customers/castiron/<p>Learn about Castiron's success using Help Scout. <a href="https://www.helpscout.com/customers/castiron/">Read the full article</a></p>https://www.helpscout.com/customers/castiron/https://www.helpscout.com/customers/castiron/<p>Learn about Castiron's success using Help Scout. <a href="https://www.helpscout.com/customers/castiron/">Read the full article</a></p>https://www.helpscout.com/customers/castiron/https://www.helpscout.com/customers/castiron/<p>Learn about Castiron's success using Help Scout. <a href="https://www.helpscout.com/customers/castiron/">Read the full article</a></p>https://www.helpscout.com/blog/hipaa-compliant-messaging-app/https://www.helpscout.com/blog/hipaa-compliant-messaging-app/<p>Do you want to provide live chat support on your website for current or prospective patients? Stay HIPAA-compliant with these live chat apps.<a href="https://www.helpscout.com/blog/hipaa-compliant-messaging-app/">Read the full article</a></p>https://www.helpscout.com/blog/saas-ecommerce-support/https://www.helpscout.com/blog/saas-ecommerce-support/<p>Whether you are building out a new support team or trying to enhance your existing service delivery, this article will help you level up your team by understanding the differences between ecommerce and saas support. <a href="https://www.helpscout.com/blog/saas-ecommerce-support/">Read the full article</a></p>https://www.helpscout.com/blog/hipaa-compliant-messaging-app/https://www.helpscout.com/blog/hipaa-compliant-messaging-app/<p>Do you want to provide live chat support on your website for current or prospective patients? Stay HIPAA-compliant with these live chat apps.<a href="https://www.helpscout.com/blog/hipaa-compliant-messaging-app/">Read the full article</a></p>https://www.helpscout.com/blog/saas-ecommerce-support/https://www.helpscout.com/blog/saas-ecommerce-support/<p>Whether you are building out a new support team or trying to enhance your existing service delivery, this article will help you level up your team by understanding the differences between ecommerce and saas support. <a href="https://www.helpscout.com/blog/saas-ecommerce-support/">Read the full article</a></p>https://www.helpscout.com/blog/hipaa-compliant-messaging-app/https://www.helpscout.com/blog/hipaa-compliant-messaging-app/<p>Do you want to provide live chat support on your website for current or prospective patients? Stay HIPAA-compliant with these live chat apps.<a href="https://www.helpscout.com/blog/hipaa-compliant-messaging-app/">Read the full article</a></p>https://www.helpscout.com/blog/saas-ecommerce-support/https://www.helpscout.com/blog/saas-ecommerce-support/<p>Whether you are building out a new support team or trying to enhance your existing service delivery, this article will help you level up your team by understanding the differences between ecommerce and saas support. <a href="https://www.helpscout.com/blog/saas-ecommerce-support/">Read the full article</a></p>https://www.helpscout.com/blog/hipaa-compliant-messaging-app/https://www.helpscout.com/blog/hipaa-compliant-messaging-app/<p>Do you want to provide live chat support on your website for current or prospective patients? Stay HIPAA-compliant with these live chat apps.<a href="https://www.helpscout.com/blog/hipaa-compliant-messaging-app/">Read the full article</a></p>https://www.helpscout.com/blog/saas-ecommerce-support/https://www.helpscout.com/blog/saas-ecommerce-support/<p>Whether you are building out a new support team or trying to enhance your existing service delivery, this article will help you level up your team by understanding the differences between ecommerce and saas support. <a href="https://www.helpscout.com/blog/saas-ecommerce-support/">Read the full article</a></p>https://www.helpscout.com/blog/offering-paid-support/https://www.helpscout.com/blog/offering-paid-support/<p>Transitioning to a paid, profit-making support model can be tricky, but with a little thought and some simple calculations, you can directly prove your value to the business and enjoy increased influence and impact. Here’s how to do it. <a href="https://www.helpscout.com/blog/offering-paid-support/">Read the full article</a></p>https://www.helpscout.com/blog/offering-paid-support/https://www.helpscout.com/blog/offering-paid-support/<p>Transitioning to a paid, profit-making support model can be tricky, but with a little thought and some simple calculations, you can directly prove your value to the business and enjoy increased influence and impact. Here’s how to do it. <a href="https://www.helpscout.com/blog/offering-paid-support/">Read the full article</a></p>https://www.helpscout.com/blog/offering-paid-support/https://www.helpscout.com/blog/offering-paid-support/<p>Transitioning to a paid, profit-making support model can be tricky, but with a little thought and some simple calculations, you can directly prove your value to the business and enjoy increased influence and impact. Here’s how to do it. <a href="https://www.helpscout.com/blog/offering-paid-support/">Read the full article</a></p>https://www.helpscout.com/blog/offering-paid-support/https://www.helpscout.com/blog/offering-paid-support/<p>Transitioning to a paid, profit-making support model can be tricky, but with a little thought and some simple calculations, you can directly prove your value to the business and enjoy increased influence and impact. Here’s how to do it. <a href="https://www.helpscout.com/blog/offering-paid-support/">Read the full article</a></p>https://www.helpscout.com/blog/how-bombtech-golf-increased-customer-satisfaction-as-their-business-scaled/https://www.helpscout.com/blog/how-bombtech-golf-increased-customer-satisfaction-as-their-business-scaled/<p>Learn about BombTech Golf's success with Help Scout. <a href="https://www.helpscout.com/blog/how-bombtech-golf-increased-customer-satisfaction-as-their-business-scaled/">Read the full article</a></p>https://www.helpscout.com/blog/how-bombtech-golf-increased-customer-satisfaction-as-their-business-scaled/https://www.helpscout.com/blog/how-bombtech-golf-increased-customer-satisfaction-as-their-business-scaled/<p>Learn about BombTech Golf's success with Help Scout. <a href="https://www.helpscout.com/blog/how-bombtech-golf-increased-customer-satisfaction-as-their-business-scaled/">Read the full article</a></p>https://www.helpscout.com/blog/how-bombtech-golf-increased-customer-satisfaction-as-their-business-scaled/https://www.helpscout.com/blog/how-bombtech-golf-increased-customer-satisfaction-as-their-business-scaled/<p>Learn about BombTech Golf's success with Help Scout. <a href="https://www.helpscout.com/blog/how-bombtech-golf-increased-customer-satisfaction-as-their-business-scaled/">Read the full article</a></p>https://www.helpscout.com/blog/how-bombtech-golf-increased-customer-satisfaction-as-their-business-scaled/https://www.helpscout.com/blog/how-bombtech-golf-increased-customer-satisfaction-as-their-business-scaled/<p>Learn about BombTech Golf's success with Help Scout. <a href="https://www.helpscout.com/blog/how-bombtech-golf-increased-customer-satisfaction-as-their-business-scaled/">Read the full article</a></p>https://www.helpscout.com/blog/quarterly-release-notes-april-2023/https://www.helpscout.com/blog/quarterly-release-notes-april-2023/<p>Introducing the newest updates to the Help Scout platform! Facebook Messenger channel app, restricted Docs, a brand new Docs editing experience, importing capabilities, and more.<a href="https://www.helpscout.com/blog/quarterly-release-notes-april-2023/">Read the full article</a></p>https://www.helpscout.com/blog/quarterly-release-notes-april-2023/https://www.helpscout.com/blog/quarterly-release-notes-april-2023/<p>Introducing the newest updates to the Help Scout platform! Facebook Messenger channel app, restricted Docs, a brand new Docs editing experience, importing capabilities, and more.<a href="https://www.helpscout.com/blog/quarterly-release-notes-april-2023/">Read the full article</a></p>https://www.helpscout.com/blog/quarterly-release-notes-april-2023/https://www.helpscout.com/blog/quarterly-release-notes-april-2023/<p>Introducing the newest updates to the Help Scout platform! Facebook Messenger channel app, restricted Docs, a brand new Docs editing experience, importing capabilities, and more.<a href="https://www.helpscout.com/blog/quarterly-release-notes-april-2023/">Read the full article</a></p>https://www.helpscout.com/blog/quarterly-release-notes-april-2023/https://www.helpscout.com/blog/quarterly-release-notes-april-2023/<p>Introducing the newest updates to the Help Scout platform! Facebook Messenger channel app, restricted Docs, a brand new Docs editing experience, importing capabilities, and more.<a href="https://www.helpscout.com/blog/quarterly-release-notes-april-2023/">Read the full article</a></p>https://www.helpscout.com/blog/facebook-messenger-for-customer-service/https://www.helpscout.com/blog/facebook-messenger-for-customer-service/<p>Thinking about using Facebook Messenger for customer service? Learn the basics and check out 10 tools to help you get the most out of the channel.<a href="https://www.helpscout.com/blog/facebook-messenger-for-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/facebook-messenger-for-customer-service/https://www.helpscout.com/blog/facebook-messenger-for-customer-service/<p>Thinking about using Facebook Messenger for customer service? Learn the basics and check out 10 tools to help you get the most out of the channel.<a href="https://www.helpscout.com/blog/facebook-messenger-for-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/facebook-messenger-for-customer-service/https://www.helpscout.com/blog/facebook-messenger-for-customer-service/<p>Thinking about using Facebook Messenger for customer service? Learn the basics and check out 10 tools to help you get the most out of the channel.<a href="https://www.helpscout.com/blog/facebook-messenger-for-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/facebook-messenger-for-customer-service/https://www.helpscout.com/blog/facebook-messenger-for-customer-service/<p>Thinking about using Facebook Messenger for customer service? Learn the basics and check out 10 tools to help you get the most out of the channel.<a href="https://www.helpscout.com/blog/facebook-messenger-for-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/unexpected-career-path/https://www.helpscout.com/blog/unexpected-career-path/<p>There’s no one path to a role at Help Scout, and the result is a stronger team.<a href="https://www.helpscout.com/blog/unexpected-career-path/">Read the full article</a></p>https://www.helpscout.com/blog/unexpected-career-path/https://www.helpscout.com/blog/unexpected-career-path/<p>There’s no one path to a role at Help Scout, and the result is a stronger team.<a href="https://www.helpscout.com/blog/unexpected-career-path/">Read the full article</a></p>https://www.helpscout.com/blog/unexpected-career-path/https://www.helpscout.com/blog/unexpected-career-path/<p>There’s no one path to a role at Help Scout, and the result is a stronger team.<a href="https://www.helpscout.com/blog/unexpected-career-path/">Read the full article</a></p>https://www.helpscout.com/blog/unexpected-career-path/https://www.helpscout.com/blog/unexpected-career-path/<p>There’s no one path to a role at Help Scout, and the result is a stronger team.<a href="https://www.helpscout.com/blog/unexpected-career-path/">Read the full article</a></p>https://www.helpscout.com/blog/optimize-support-for-messaging/https://www.helpscout.com/blog/optimize-support-for-messaging/<p>It’s easy to add a new messaging support channel, but can your business deliver high-quality service through that channel at sufficient scale? Here are some ways in which you can make it happen.<a href="https://www.helpscout.com/blog/optimize-support-for-messaging/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-software/https://www.helpscout.com/blog/customer-success-software/<p>Need a better way to monitor customer health? Here are 8 customer success software platforms to help you reduce churn and encourage growth.<a href="https://www.helpscout.com/blog/customer-success-software/">Read the full article</a></p>https://www.helpscout.com/blog/optimize-support-for-messaging/https://www.helpscout.com/blog/optimize-support-for-messaging/<p>It’s easy to add a new messaging support channel, but can your business deliver high-quality service through that channel at sufficient scale? Here are some ways in which you can make it happen.<a href="https://www.helpscout.com/blog/optimize-support-for-messaging/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-software/https://www.helpscout.com/blog/customer-success-software/<p>Need a better way to monitor customer health? Here are 8 customer success software platforms to help you reduce churn and encourage growth.<a href="https://www.helpscout.com/blog/customer-success-software/">Read the full article</a></p>https://www.helpscout.com/blog/optimize-support-for-messaging/https://www.helpscout.com/blog/optimize-support-for-messaging/<p>It’s easy to add a new messaging support channel, but can your business deliver high-quality service through that channel at sufficient scale? Here are some ways in which you can make it happen.<a href="https://www.helpscout.com/blog/optimize-support-for-messaging/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-software/https://www.helpscout.com/blog/customer-success-software/<p>Need a better way to monitor customer health? Here are 8 customer success software platforms to help you reduce churn and encourage growth.<a href="https://www.helpscout.com/blog/customer-success-software/">Read the full article</a></p>https://www.helpscout.com/blog/optimize-support-for-messaging/https://www.helpscout.com/blog/optimize-support-for-messaging/<p>It’s easy to add a new messaging support channel, but can your business deliver high-quality service through that channel at sufficient scale? Here are some ways in which you can make it happen.<a href="https://www.helpscout.com/blog/optimize-support-for-messaging/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-software/https://www.helpscout.com/blog/customer-success-software/<p>Need a better way to monitor customer health? Here are 8 customer success software platforms to help you reduce churn and encourage growth.<a href="https://www.helpscout.com/blog/customer-success-software/">Read the full article</a></p>https://www.helpscout.com/blog/customer-communications-management-software/https://www.helpscout.com/blog/customer-communications-management-software/<p>Managing customer interactions across an organization isn’t easy, but customer communications management software can help! Here are seven great tools to try.<a href="https://www.helpscout.com/blog/customer-communications-management-software/">Read the full article</a></p>https://www.helpscout.com/blog/customer-communications-management-software/https://www.helpscout.com/blog/customer-communications-management-software/<p>Managing customer interactions across an organization isn’t easy, but customer communications management software can help! Here are seven great tools to try.<a href="https://www.helpscout.com/blog/customer-communications-management-software/">Read the full article</a></p>https://www.helpscout.com/blog/customer-communications-management-software/https://www.helpscout.com/blog/customer-communications-management-software/<p>Managing customer interactions across an organization isn’t easy, but customer communications management software can help! Here are seven great tools to try.<a href="https://www.helpscout.com/blog/customer-communications-management-software/">Read the full article</a></p>https://www.helpscout.com/blog/customer-communications-management-software/https://www.helpscout.com/blog/customer-communications-management-software/<p>Managing customer interactions across an organization isn’t easy, but customer communications management software can help! Here are seven great tools to try.<a href="https://www.helpscout.com/blog/customer-communications-management-software/">Read the full article</a></p>https://www.helpscout.com/blog/friday-notes/https://www.helpscout.com/blog/friday-notes/<p>Help Scout’s CEO shares a weekly written message to clarify his own thinking and unite a globally distributed team.<a href="https://www.helpscout.com/blog/friday-notes/">Read the full article</a></p>https://www.helpscout.com/post/deliver-a-seamless-support-experience-with-messenger-in-help-scout/https://www.helpscout.com/post/deliver-a-seamless-support-experience-with-messenger-in-help-scout/<p>Connect your company’s Facebook Messenger account to Help Scout to better manage customer conversations across multiple channels.<a href="https://www.helpscout.com/post/deliver-a-seamless-support-experience-with-messenger-in-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/friday-notes/https://www.helpscout.com/blog/friday-notes/<p>Help Scout’s CEO shares a weekly written message to clarify his own thinking and unite a globally distributed team.<a href="https://www.helpscout.com/blog/friday-notes/">Read the full article</a></p>https://www.helpscout.com/post/deliver-a-seamless-support-experience-with-messenger-in-help-scout/https://www.helpscout.com/post/deliver-a-seamless-support-experience-with-messenger-in-help-scout/<p>Connect your company’s Facebook Messenger account to Help Scout to better manage customer conversations across multiple channels.<a href="https://www.helpscout.com/post/deliver-a-seamless-support-experience-with-messenger-in-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/friday-notes/https://www.helpscout.com/blog/friday-notes/<p>Help Scout’s CEO shares a weekly written message to clarify his own thinking and unite a globally distributed team.<a href="https://www.helpscout.com/blog/friday-notes/">Read the full article</a></p>https://www.helpscout.com/post/deliver-a-seamless-support-experience-with-messenger-in-help-scout/https://www.helpscout.com/post/deliver-a-seamless-support-experience-with-messenger-in-help-scout/<p>Connect your company’s Facebook Messenger account to Help Scout to better manage customer conversations across multiple channels.<a href="https://www.helpscout.com/post/deliver-a-seamless-support-experience-with-messenger-in-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/friday-notes/https://www.helpscout.com/blog/friday-notes/<p>Help Scout’s CEO shares a weekly written message to clarify his own thinking and unite a globally distributed team.<a href="https://www.helpscout.com/blog/friday-notes/">Read the full article</a></p>https://www.helpscout.com/post/deliver-a-seamless-support-experience-with-messenger-in-help-scout/https://www.helpscout.com/post/deliver-a-seamless-support-experience-with-messenger-in-help-scout/<p>Connect your company’s Facebook Messenger account to Help Scout to better manage customer conversations across multiple channels.<a href="https://www.helpscout.com/post/deliver-a-seamless-support-experience-with-messenger-in-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/customer-engagement-software/https://www.helpscout.com/blog/customer-engagement-software/<p>Building great customer relationships can be tough! Here are 12 customer engagement software tools to help you better connect with customers.<a href="https://www.helpscout.com/blog/customer-engagement-software/">Read the full article</a></p>https://www.helpscout.com/blog/customer-engagement-software/https://www.helpscout.com/blog/customer-engagement-software/<p>Building great customer relationships can be tough! Here are 12 customer engagement software tools to help you better connect with customers.<a href="https://www.helpscout.com/blog/customer-engagement-software/">Read the full article</a></p>https://www.helpscout.com/blog/customer-engagement-software/https://www.helpscout.com/blog/customer-engagement-software/<p>Building great customer relationships can be tough! Here are 12 customer engagement software tools to help you better connect with customers.<a href="https://www.helpscout.com/blog/customer-engagement-software/">Read the full article</a></p>https://www.helpscout.com/blog/customer-engagement-software/https://www.helpscout.com/blog/customer-engagement-software/<p>Building great customer relationships can be tough! Here are 12 customer engagement software tools to help you better connect with customers.<a href="https://www.helpscout.com/blog/customer-engagement-software/">Read the full article</a></p>https://www.helpscout.com/blog/trust-ai-and-customer-service/https://www.helpscout.com/blog/trust-ai-and-customer-service/<p>Every interaction with a customer is equally an opportunity to grow trust or a chance to destroy it. So we should be very thoughtful about the introduction of artificial intelligence into customer service scenarios beyond the most limited forms.<a href="https://www.helpscout.com/blog/trust-ai-and-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/trust-ai-and-customer-service/https://www.helpscout.com/blog/trust-ai-and-customer-service/<p>Every interaction with a customer is equally an opportunity to grow trust or a chance to destroy it. So we should be very thoughtful about the introduction of artificial intelligence into customer service scenarios beyond the most limited forms.<a href="https://www.helpscout.com/blog/trust-ai-and-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/trust-ai-and-customer-service/https://www.helpscout.com/blog/trust-ai-and-customer-service/<p>Every interaction with a customer is equally an opportunity to grow trust or a chance to destroy it. So we should be very thoughtful about the introduction of artificial intelligence into customer service scenarios beyond the most limited forms.<a href="https://www.helpscout.com/blog/trust-ai-and-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/trust-ai-and-customer-service/https://www.helpscout.com/blog/trust-ai-and-customer-service/<p>Every interaction with a customer is equally an opportunity to grow trust or a chance to destroy it. So we should be very thoughtful about the introduction of artificial intelligence into customer service scenarios beyond the most limited forms.<a href="https://www.helpscout.com/blog/trust-ai-and-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/make-customer-support-a-team-sport-with-light-users/https://www.helpscout.com/blog/make-customer-support-a-team-sport-with-light-users/<p>Help Scout's light users make it easy to collaborate on customer conversations and extend knowledge by bringing in other teams that have the answers, without having to use additional tools.<a href="https://www.helpscout.com/blog/make-customer-support-a-team-sport-with-light-users/">Read the full article</a></p>https://www.helpscout.com/blog/tap-into-revenue-in-the-queue-with-light-users/https://www.helpscout.com/blog/tap-into-revenue-in-the-queue-with-light-users/<p>Don’t miss out on revenue opportunities hiding in your support queue. Add sales, marketing, and account management into Help Scout as light users and tap into new revenue potential.<a href="https://www.helpscout.com/blog/tap-into-revenue-in-the-queue-with-light-users/">Read the full article</a></p>https://www.helpscout.com/blog/make-customer-support-a-team-sport-with-light-users/https://www.helpscout.com/blog/make-customer-support-a-team-sport-with-light-users/<p>Help Scout's light users make it easy to collaborate on customer conversations and extend knowledge by bringing in other teams that have the answers, without having to use additional tools.<a href="https://www.helpscout.com/blog/make-customer-support-a-team-sport-with-light-users/">Read the full article</a></p>https://www.helpscout.com/blog/tap-into-revenue-in-the-queue-with-light-users/https://www.helpscout.com/blog/tap-into-revenue-in-the-queue-with-light-users/<p>Don’t miss out on revenue opportunities hiding in your support queue. Add sales, marketing, and account management into Help Scout as light users and tap into new revenue potential.<a href="https://www.helpscout.com/blog/tap-into-revenue-in-the-queue-with-light-users/">Read the full article</a></p>https://www.helpscout.com/blog/make-customer-support-a-team-sport-with-light-users/https://www.helpscout.com/blog/make-customer-support-a-team-sport-with-light-users/<p>Help Scout's light users make it easy to collaborate on customer conversations and extend knowledge by bringing in other teams that have the answers, without having to use additional tools.<a href="https://www.helpscout.com/blog/make-customer-support-a-team-sport-with-light-users/">Read the full article</a></p>https://www.helpscout.com/blog/tap-into-revenue-in-the-queue-with-light-users/https://www.helpscout.com/blog/tap-into-revenue-in-the-queue-with-light-users/<p>Don’t miss out on revenue opportunities hiding in your support queue. Add sales, marketing, and account management into Help Scout as light users and tap into new revenue potential.<a href="https://www.helpscout.com/blog/tap-into-revenue-in-the-queue-with-light-users/">Read the full article</a></p>https://www.helpscout.com/blog/make-customer-support-a-team-sport-with-light-users/https://www.helpscout.com/blog/make-customer-support-a-team-sport-with-light-users/<p>Help Scout's light users make it easy to collaborate on customer conversations and extend knowledge by bringing in other teams that have the answers, without having to use additional tools.<a href="https://www.helpscout.com/blog/make-customer-support-a-team-sport-with-light-users/">Read the full article</a></p>https://www.helpscout.com/blog/tap-into-revenue-in-the-queue-with-light-users/https://www.helpscout.com/blog/tap-into-revenue-in-the-queue-with-light-users/<p>Don’t miss out on revenue opportunities hiding in your support queue. Add sales, marketing, and account management into Help Scout as light users and tap into new revenue potential.<a href="https://www.helpscout.com/blog/tap-into-revenue-in-the-queue-with-light-users/">Read the full article</a></p>https://www.helpscout.com/blog/want-to-reduce-support-volume-read-this/https://www.helpscout.com/blog/want-to-reduce-support-volume-read-this/<p>Learn more about the 5 steps to level up your self-service and reduce support volume. <a href="https://www.helpscout.com/blog/want-to-reduce-support-volume-read-this/">Read the full article</a></p>https://www.helpscout.com/blog/want-to-reduce-support-volume-read-this/https://www.helpscout.com/blog/want-to-reduce-support-volume-read-this/<p>Learn more about the 5 steps to level up your self-service and reduce support volume. <a href="https://www.helpscout.com/blog/want-to-reduce-support-volume-read-this/">Read the full article</a></p>https://www.helpscout.com/blog/want-to-reduce-support-volume-read-this/https://www.helpscout.com/blog/want-to-reduce-support-volume-read-this/<p>Learn more about the 5 steps to level up your self-service and reduce support volume. <a href="https://www.helpscout.com/blog/want-to-reduce-support-volume-read-this/">Read the full article</a></p>https://www.helpscout.com/blog/want-to-reduce-support-volume-read-this/https://www.helpscout.com/blog/want-to-reduce-support-volume-read-this/<p>Learn more about the 5 steps to level up your self-service and reduce support volume. <a href="https://www.helpscout.com/blog/want-to-reduce-support-volume-read-this/">Read the full article</a></p>https://www.helpscout.com/blog/saas-knowledge-base/https://www.helpscout.com/blog/saas-knowledge-base/<p>A SaaS knowledge base is an easy way to get your documentation online fast. Learn the basics and discover 11 platforms that make the process a snap.<a href="https://www.helpscout.com/blog/saas-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/saas-knowledge-base/https://www.helpscout.com/blog/saas-knowledge-base/<p>A SaaS knowledge base is an easy way to get your documentation online fast. Learn the basics and discover 11 platforms that make the process a snap.<a href="https://www.helpscout.com/blog/saas-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/saas-knowledge-base/https://www.helpscout.com/blog/saas-knowledge-base/<p>A SaaS knowledge base is an easy way to get your documentation online fast. Learn the basics and discover 11 platforms that make the process a snap.<a href="https://www.helpscout.com/blog/saas-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/saas-knowledge-base/https://www.helpscout.com/blog/saas-knowledge-base/<p>A SaaS knowledge base is an easy way to get your documentation online fast. Learn the basics and discover 11 platforms that make the process a snap.<a href="https://www.helpscout.com/blog/saas-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-alternatives/https://www.helpscout.com/blog/help-scout-alternatives/<p>Looking for a Help Scout alternative? Here are some Help Scout competitors, including features and price, so you can pick the customer service software that’s best for you.<a href="https://www.helpscout.com/blog/help-scout-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/interviewing-at-help-scout/https://www.helpscout.com/blog/interviewing-at-help-scout/<p>Are you interview ready? Check out these insights from Help Scout's Customers team to improve planning, sharing, and thoughtful reflection.<a href="https://www.helpscout.com/blog/interviewing-at-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-alternatives/https://www.helpscout.com/blog/help-scout-alternatives/<p>Looking for a Help Scout alternative? Here are some Help Scout competitors, including features and price, so you can pick the customer service software that’s best for you.<a href="https://www.helpscout.com/blog/help-scout-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/interviewing-at-help-scout/https://www.helpscout.com/blog/interviewing-at-help-scout/<p>Are you interview ready? Check out these insights from Help Scout's Customers team to improve planning, sharing, and thoughtful reflection.<a href="https://www.helpscout.com/blog/interviewing-at-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-alternatives/https://www.helpscout.com/blog/help-scout-alternatives/<p>Looking for a Help Scout alternative? Here are some Help Scout competitors, including features and price, so you can pick the customer service software that’s best for you.<a href="https://www.helpscout.com/blog/help-scout-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/interviewing-at-help-scout/https://www.helpscout.com/blog/interviewing-at-help-scout/<p>Are you interview ready? Check out these insights from Help Scout's Customers team to improve planning, sharing, and thoughtful reflection.<a href="https://www.helpscout.com/blog/interviewing-at-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-alternatives/https://www.helpscout.com/blog/help-scout-alternatives/<p>Looking for a Help Scout alternative? Here are some Help Scout competitors, including features and price, so you can pick the customer service software that’s best for you.<a href="https://www.helpscout.com/blog/help-scout-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/interviewing-at-help-scout/https://www.helpscout.com/blog/interviewing-at-help-scout/<p>Are you interview ready? Check out these insights from Help Scout's Customers team to improve planning, sharing, and thoughtful reflection.<a href="https://www.helpscout.com/blog/interviewing-at-help-scout/">Read the full article</a></p>https://www.helpscout.com/blog/go-ahead-learn-something/https://www.helpscout.com/blog/go-ahead-learn-something/<p>How Help Scout's Learn Something stipend supports team members' personal and professional growth.<a href="https://www.helpscout.com/blog/go-ahead-learn-something/">Read the full article</a></p>https://www.helpscout.com/blog/go-ahead-learn-something/https://www.helpscout.com/blog/go-ahead-learn-something/<p>How Help Scout's Learn Something stipend supports team members' personal and professional growth.<a href="https://www.helpscout.com/blog/go-ahead-learn-something/">Read the full article</a></p>https://www.helpscout.com/blog/go-ahead-learn-something/https://www.helpscout.com/blog/go-ahead-learn-something/<p>How Help Scout's Learn Something stipend supports team members' personal and professional growth.<a href="https://www.helpscout.com/blog/go-ahead-learn-something/">Read the full article</a></p>https://www.helpscout.com/blog/go-ahead-learn-something/https://www.helpscout.com/blog/go-ahead-learn-something/<p>How Help Scout's Learn Something stipend supports team members' personal and professional growth.<a href="https://www.helpscout.com/blog/go-ahead-learn-something/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-new-docs-editor/https://www.helpscout.com/blog/introducing-new-docs-editor/<p>Through an improved article composition experience and key performance enhancements, the new Docs editor gives teams the ability to confidently create helpful knowledge base articles with ease.<a href="https://www.helpscout.com/blog/introducing-new-docs-editor/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-new-docs-editor/https://www.helpscout.com/blog/introducing-new-docs-editor/<p>Through an improved article composition experience and key performance enhancements, the new Docs editor gives teams the ability to confidently create helpful knowledge base articles with ease.<a href="https://www.helpscout.com/blog/introducing-new-docs-editor/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-new-docs-editor/https://www.helpscout.com/blog/introducing-new-docs-editor/<p>Through an improved article composition experience and key performance enhancements, the new Docs editor gives teams the ability to confidently create helpful knowledge base articles with ease.<a href="https://www.helpscout.com/blog/introducing-new-docs-editor/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-new-docs-editor/https://www.helpscout.com/blog/introducing-new-docs-editor/<p>Through an improved article composition experience and key performance enhancements, the new Docs editor gives teams the ability to confidently create helpful knowledge base articles with ease.<a href="https://www.helpscout.com/blog/introducing-new-docs-editor/">Read the full article</a></p>https://www.helpscout.com/blog/support-tactic-backlog/https://www.helpscout.com/blog/support-tactic-backlog/<p>When your support queues are long and the task at hand seems endless, it can be dispiriting for the team and unhelpful for your customers. Taking active steps to isolate and manage the backlog can get you back on track.<a href="https://www.helpscout.com/blog/support-tactic-backlog/">Read the full article</a></p>https://www.helpscout.com/blog/support-tactic-backlog/https://www.helpscout.com/blog/support-tactic-backlog/<p>When your support queues are long and the task at hand seems endless, it can be dispiriting for the team and unhelpful for your customers. Taking active steps to isolate and manage the backlog can get you back on track.<a href="https://www.helpscout.com/blog/support-tactic-backlog/">Read the full article</a></p>https://www.helpscout.com/blog/support-tactic-backlog/https://www.helpscout.com/blog/support-tactic-backlog/<p>When your support queues are long and the task at hand seems endless, it can be dispiriting for the team and unhelpful for your customers. Taking active steps to isolate and manage the backlog can get you back on track.<a href="https://www.helpscout.com/blog/support-tactic-backlog/">Read the full article</a></p>https://www.helpscout.com/blog/support-tactic-backlog/https://www.helpscout.com/blog/support-tactic-backlog/<p>When your support queues are long and the task at hand seems endless, it can be dispiriting for the team and unhelpful for your customers. Taking active steps to isolate and manage the backlog can get you back on track.<a href="https://www.helpscout.com/blog/support-tactic-backlog/">Read the full article</a></p>https://www.helpscout.com/customers/spikeball/https://www.helpscout.com/customers/spikeball/<p>Learn why Spikeball switched from Zendesk and hasn't looked back. <a href="https://www.helpscout.com/customers/spikeball/">Read the full article</a></p>https://www.helpscout.com/blog/google-groups-alternatives/https://www.helpscout.com/blog/google-groups-alternatives/<p>Google Groups can be useful for hobbyists, but it isn’t the best choice for businesses. Here are 11 Google Groups alternatives designed to help your business thrive.<a href="https://www.helpscout.com/blog/google-groups-alternatives/">Read the full article</a></p>https://www.helpscout.com/customers/spikeball/https://www.helpscout.com/customers/spikeball/<p>Learn why Spikeball switched from Zendesk and hasn't looked back. <a href="https://www.helpscout.com/customers/spikeball/">Read the full article</a></p>https://www.helpscout.com/blog/google-groups-alternatives/https://www.helpscout.com/blog/google-groups-alternatives/<p>Google Groups can be useful for hobbyists, but it isn’t the best choice for businesses. Here are 11 Google Groups alternatives designed to help your business thrive.<a href="https://www.helpscout.com/blog/google-groups-alternatives/">Read the full article</a></p>https://www.helpscout.com/customers/spikeball/https://www.helpscout.com/customers/spikeball/<p>Learn why Spikeball switched from Zendesk and hasn't looked back. <a href="https://www.helpscout.com/customers/spikeball/">Read the full article</a></p>https://www.helpscout.com/blog/google-groups-alternatives/https://www.helpscout.com/blog/google-groups-alternatives/<p>Google Groups can be useful for hobbyists, but it isn’t the best choice for businesses. Here are 11 Google Groups alternatives designed to help your business thrive.<a href="https://www.helpscout.com/blog/google-groups-alternatives/">Read the full article</a></p>https://www.helpscout.com/customers/spikeball/https://www.helpscout.com/customers/spikeball/<p>Learn why Spikeball switched from Zendesk and hasn't looked back. <a href="https://www.helpscout.com/customers/spikeball/">Read the full article</a></p>https://www.helpscout.com/blog/google-groups-alternatives/https://www.helpscout.com/blog/google-groups-alternatives/<p>Google Groups can be useful for hobbyists, but it isn’t the best choice for businesses. Here are 11 Google Groups alternatives designed to help your business thrive.<a href="https://www.helpscout.com/blog/google-groups-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/chatgpt-customer-service/https://www.helpscout.com/blog/chatgpt-customer-service/<p>How ChatGPT — or other generative AI tools — can be used to help answer customer service queries and deliver better service. How good is ChatGPT and in what other ways could it be used in customer service situations?<a href="https://www.helpscout.com/blog/chatgpt-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/chatgpt-customer-service/https://www.helpscout.com/blog/chatgpt-customer-service/<p>How ChatGPT — or other generative AI tools — can be used to help answer customer service queries and deliver better service. How good is ChatGPT and in what other ways could it be used in customer service situations?<a href="https://www.helpscout.com/blog/chatgpt-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/chatgpt-customer-service/https://www.helpscout.com/blog/chatgpt-customer-service/<p>How ChatGPT — or other generative AI tools — can be used to help answer customer service queries and deliver better service. How good is ChatGPT and in what other ways could it be used in customer service situations?<a href="https://www.helpscout.com/blog/chatgpt-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/chatgpt-customer-service/https://www.helpscout.com/blog/chatgpt-customer-service/<p>How ChatGPT — or other generative AI tools — can be used to help answer customer service queries and deliver better service. How good is ChatGPT and in what other ways could it be used in customer service situations?<a href="https://www.helpscout.com/blog/chatgpt-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/support-job-description/https://www.helpscout.com/helpu/support-job-description/<p>Learn how to write a customer support job description that attracts your ideal applicants, and review some excellent real-world examples.<a href="https://www.helpscout.com/helpu/support-job-description/">Read the full article</a></p>https://www.helpscout.com/helpu/support-job-description/https://www.helpscout.com/helpu/support-job-description/<p>Learn how to write a customer support job description that attracts your ideal applicants, and review some excellent real-world examples.<a href="https://www.helpscout.com/helpu/support-job-description/">Read the full article</a></p>https://www.helpscout.com/helpu/support-job-description/https://www.helpscout.com/helpu/support-job-description/<p>Learn how to write a customer support job description that attracts your ideal applicants, and review some excellent real-world examples.<a href="https://www.helpscout.com/helpu/support-job-description/">Read the full article</a></p>https://www.helpscout.com/helpu/support-job-description/https://www.helpscout.com/helpu/support-job-description/<p>Learn how to write a customer support job description that attracts your ideal applicants, and review some excellent real-world examples.<a href="https://www.helpscout.com/helpu/support-job-description/">Read the full article</a></p>https://www.helpscout.com/customers/litmus/https://www.helpscout.com/customers/litmus/<p>Learn how Litmus increased customer retention rate and efficiency by centralizing all customer communications with Help Scout.<a href="https://www.helpscout.com/customers/litmus/">Read the full article</a></p>https://www.helpscout.com/customers/litmus/https://www.helpscout.com/customers/litmus/<p>Learn how Litmus increased customer retention rate and efficiency by centralizing all customer communications with Help Scout.<a href="https://www.helpscout.com/customers/litmus/">Read the full article</a></p>https://www.helpscout.com/customers/litmus/https://www.helpscout.com/customers/litmus/<p>Learn how Litmus increased customer retention rate and efficiency by centralizing all customer communications with Help Scout.<a href="https://www.helpscout.com/customers/litmus/">Read the full article</a></p>https://www.helpscout.com/customers/litmus/https://www.helpscout.com/customers/litmus/<p>Learn how Litmus increased customer retention rate and efficiency by centralizing all customer communications with Help Scout.<a href="https://www.helpscout.com/customers/litmus/">Read the full article</a></p>https://www.helpscout.com/customers/underground-printing/https://www.helpscout.com/customers/underground-printing/<p>Learn why Underground Printing chose Help Scout to upgrade their customer support, and how they take advantage of the entire platform to serve customers.<a href="https://www.helpscout.com/customers/underground-printing/">Read the full article</a></p>https://www.helpscout.com/customers/underground-printing/https://www.helpscout.com/customers/underground-printing/<p>Learn why Underground Printing chose Help Scout to upgrade their customer support, and how they take advantage of the entire platform to serve customers.<a href="https://www.helpscout.com/customers/underground-printing/">Read the full article</a></p>https://www.helpscout.com/customers/underground-printing/https://www.helpscout.com/customers/underground-printing/<p>Learn why Underground Printing chose Help Scout to upgrade their customer support, and how they take advantage of the entire platform to serve customers.<a href="https://www.helpscout.com/customers/underground-printing/">Read the full article</a></p>https://www.helpscout.com/customers/underground-printing/https://www.helpscout.com/customers/underground-printing/<p>Learn why Underground Printing chose Help Scout to upgrade their customer support, and how they take advantage of the entire platform to serve customers.<a href="https://www.helpscout.com/customers/underground-printing/">Read the full article</a></p>https://www.helpscout.com/customers/ashesi-university/https://www.helpscout.com/customers/ashesi-university/<p>Learn how Ashesi University centralized emails across all departments, launched a knowledge base, and scaled service with automations at an award-winning university.<a href="https://www.helpscout.com/customers/ashesi-university/">Read the full article</a></p>https://www.helpscout.com/blog/working-parents-thrive-with-space-and-support/https://www.helpscout.com/blog/working-parents-thrive-with-space-and-support/<p>Meet Help Scout employees who are finding harmony as working parents.<a href="https://www.helpscout.com/blog/working-parents-thrive-with-space-and-support/">Read the full article</a></p>https://www.helpscout.com/customers/ashesi-university/https://www.helpscout.com/customers/ashesi-university/<p>Learn how Ashesi University centralized emails across all departments, launched a knowledge base, and scaled service with automations at an award-winning university.<a href="https://www.helpscout.com/customers/ashesi-university/">Read the full article</a></p>https://www.helpscout.com/blog/working-parents-thrive-with-space-and-support/https://www.helpscout.com/blog/working-parents-thrive-with-space-and-support/<p>Meet Help Scout employees who are finding harmony as working parents.<a href="https://www.helpscout.com/blog/working-parents-thrive-with-space-and-support/">Read the full article</a></p>https://www.helpscout.com/customers/ashesi-university/https://www.helpscout.com/customers/ashesi-university/<p>Learn how Ashesi University centralized emails across all departments, launched a knowledge base, and scaled service with automations at an award-winning university.<a href="https://www.helpscout.com/customers/ashesi-university/">Read the full article</a></p>https://www.helpscout.com/blog/working-parents-thrive-with-space-and-support/https://www.helpscout.com/blog/working-parents-thrive-with-space-and-support/<p>Meet Help Scout employees who are finding harmony as working parents.<a href="https://www.helpscout.com/blog/working-parents-thrive-with-space-and-support/">Read the full article</a></p>https://www.helpscout.com/customers/ashesi-university/https://www.helpscout.com/customers/ashesi-university/<p>Learn how Ashesi University centralized emails across all departments, launched a knowledge base, and scaled service with automations at an award-winning university.<a href="https://www.helpscout.com/customers/ashesi-university/">Read the full article</a></p>https://www.helpscout.com/blog/working-parents-thrive-with-space-and-support/https://www.helpscout.com/blog/working-parents-thrive-with-space-and-support/<p>Meet Help Scout employees who are finding harmony as working parents.<a href="https://www.helpscout.com/blog/working-parents-thrive-with-space-and-support/">Read the full article</a></p>https://www.helpscout.com/blog/livechat-alternatives/https://www.helpscout.com/blog/livechat-alternatives/<p>Not sure if LiveChat is the right chat platform for your team? Discover 12 LiveChat alternatives that might be a better fit.<a href="https://www.helpscout.com/blog/livechat-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/learning-for-distributed-teams/https://www.helpscout.com/blog/learning-for-distributed-teams/<p>More is caught than taught, they say. But when your colleagues are in different cities, or on different continents, it's harder to transmit knowledge. Here are some practical ways to bridge the gap.<a href="https://www.helpscout.com/blog/learning-for-distributed-teams/">Read the full article</a></p>https://www.helpscout.com/blog/livechat-alternatives/https://www.helpscout.com/blog/livechat-alternatives/<p>Not sure if LiveChat is the right chat platform for your team? Discover 12 LiveChat alternatives that might be a better fit.<a href="https://www.helpscout.com/blog/livechat-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/learning-for-distributed-teams/https://www.helpscout.com/blog/learning-for-distributed-teams/<p>More is caught than taught, they say. But when your colleagues are in different cities, or on different continents, it's harder to transmit knowledge. Here are some practical ways to bridge the gap.<a href="https://www.helpscout.com/blog/learning-for-distributed-teams/">Read the full article</a></p>https://www.helpscout.com/blog/livechat-alternatives/https://www.helpscout.com/blog/livechat-alternatives/<p>Not sure if LiveChat is the right chat platform for your team? Discover 12 LiveChat alternatives that might be a better fit.<a href="https://www.helpscout.com/blog/livechat-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/learning-for-distributed-teams/https://www.helpscout.com/blog/learning-for-distributed-teams/<p>More is caught than taught, they say. But when your colleagues are in different cities, or on different continents, it's harder to transmit knowledge. Here are some practical ways to bridge the gap.<a href="https://www.helpscout.com/blog/learning-for-distributed-teams/">Read the full article</a></p>https://www.helpscout.com/blog/livechat-alternatives/https://www.helpscout.com/blog/livechat-alternatives/<p>Not sure if LiveChat is the right chat platform for your team? Discover 12 LiveChat alternatives that might be a better fit.<a href="https://www.helpscout.com/blog/livechat-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/learning-for-distributed-teams/https://www.helpscout.com/blog/learning-for-distributed-teams/<p>More is caught than taught, they say. But when your colleagues are in different cities, or on different continents, it's harder to transmit knowledge. Here are some practical ways to bridge the gap.<a href="https://www.helpscout.com/blog/learning-for-distributed-teams/">Read the full article</a></p>https://www.helpscout.com/blog/december-2022-release-notes/https://www.helpscout.com/blog/december-2022-release-notes/<p>Introducing the newest updates to the Help Scout platform! Microsurveys, new message styles, bug bashes, and more. Plus see what's coming up in our new docs editor and iOS app.<a href="https://www.helpscout.com/blog/december-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/december-2022-release-notes/https://www.helpscout.com/blog/december-2022-release-notes/<p>Introducing the newest updates to the Help Scout platform! Microsurveys, new message styles, bug bashes, and more. Plus see what's coming up in our new docs editor and iOS app.<a href="https://www.helpscout.com/blog/december-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/december-2022-release-notes/https://www.helpscout.com/blog/december-2022-release-notes/<p>Introducing the newest updates to the Help Scout platform! Microsurveys, new message styles, bug bashes, and more. Plus see what's coming up in our new docs editor and iOS app.<a href="https://www.helpscout.com/blog/december-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/december-2022-release-notes/https://www.helpscout.com/blog/december-2022-release-notes/<p>Introducing the newest updates to the Help Scout platform! Microsurveys, new message styles, bug bashes, and more. Plus see what's coming up in our new docs editor and iOS app.<a href="https://www.helpscout.com/blog/december-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/4-message-styles-and-how-to-use-them/https://www.helpscout.com/blog/4-message-styles-and-how-to-use-them/<p>Help Scout's Messages feature allows you to reach your customers in-app or on your website to share news and capture sentiment. Here are four message types and how you can use them. <a href="https://www.helpscout.com/blog/4-message-styles-and-how-to-use-them/">Read the full article</a></p>https://www.helpscout.com/blog/4-message-styles-and-how-to-use-them/https://www.helpscout.com/blog/4-message-styles-and-how-to-use-them/<p>Help Scout's Messages feature allows you to reach your customers in-app or on your website to share news and capture sentiment. Here are four message types and how you can use them. <a href="https://www.helpscout.com/blog/4-message-styles-and-how-to-use-them/">Read the full article</a></p>https://www.helpscout.com/blog/4-message-styles-and-how-to-use-them/https://www.helpscout.com/blog/4-message-styles-and-how-to-use-them/<p>Help Scout's Messages feature allows you to reach your customers in-app or on your website to share news and capture sentiment. Here are four message types and how you can use them. <a href="https://www.helpscout.com/blog/4-message-styles-and-how-to-use-them/">Read the full article</a></p>https://www.helpscout.com/blog/4-message-styles-and-how-to-use-them/https://www.helpscout.com/blog/4-message-styles-and-how-to-use-them/<p>Help Scout's Messages feature allows you to reach your customers in-app or on your website to share news and capture sentiment. Here are four message types and how you can use them. <a href="https://www.helpscout.com/blog/4-message-styles-and-how-to-use-them/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-vs-intercom/https://www.helpscout.com/blog/help-scout-vs-intercom/<p>Help Scout vs. Intercom: Trying to decide which one is right for your team? Click through to learn more about how the two platforms stack up.<a href="https://www.helpscout.com/blog/help-scout-vs-intercom/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-trends-2023/https://www.helpscout.com/blog/customer-service-trends-2023/<p>Here are 7 important trends that will affect your work in customer service and experience for 2023, from supply chain recovery to AI-driven productivity. <a href="https://www.helpscout.com/blog/customer-service-trends-2023/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-vs-intercom/https://www.helpscout.com/blog/help-scout-vs-intercom/<p>Help Scout vs. Intercom: Trying to decide which one is right for your team? Click through to learn more about how the two platforms stack up.<a href="https://www.helpscout.com/blog/help-scout-vs-intercom/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-trends-2023/https://www.helpscout.com/blog/customer-service-trends-2023/<p>Here are 7 important trends that will affect your work in customer service and experience for 2023, from supply chain recovery to AI-driven productivity. <a href="https://www.helpscout.com/blog/customer-service-trends-2023/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-vs-intercom/https://www.helpscout.com/blog/help-scout-vs-intercom/<p>Help Scout vs. Intercom: Trying to decide which one is right for your team? Click through to learn more about how the two platforms stack up.<a href="https://www.helpscout.com/blog/help-scout-vs-intercom/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-trends-2023/https://www.helpscout.com/blog/customer-service-trends-2023/<p>Here are 7 important trends that will affect your work in customer service and experience for 2023, from supply chain recovery to AI-driven productivity. <a href="https://www.helpscout.com/blog/customer-service-trends-2023/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-vs-intercom/https://www.helpscout.com/blog/help-scout-vs-intercom/<p>Help Scout vs. Intercom: Trying to decide which one is right for your team? Click through to learn more about how the two platforms stack up.<a href="https://www.helpscout.com/blog/help-scout-vs-intercom/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-trends-2023/https://www.helpscout.com/blog/customer-service-trends-2023/<p>Here are 7 important trends that will affect your work in customer service and experience for 2023, from supply chain recovery to AI-driven productivity. <a href="https://www.helpscout.com/blog/customer-service-trends-2023/">Read the full article</a></p>https://www.helpscout.com/blog/top-shelf-reads-from-help-scout-leaders/https://www.helpscout.com/blog/top-shelf-reads-from-help-scout-leaders/<p>Help Scout's leadership team shares books they've loved and learned from.<a href="https://www.helpscout.com/blog/top-shelf-reads-from-help-scout-leaders/">Read the full article</a></p>https://www.helpscout.com/blog/top-shelf-reads-from-help-scout-leaders/https://www.helpscout.com/blog/top-shelf-reads-from-help-scout-leaders/<p>Help Scout's leadership team shares books they've loved and learned from.<a href="https://www.helpscout.com/blog/top-shelf-reads-from-help-scout-leaders/">Read the full article</a></p>https://www.helpscout.com/blog/top-shelf-reads-from-help-scout-leaders/https://www.helpscout.com/blog/top-shelf-reads-from-help-scout-leaders/<p>Help Scout's leadership team shares books they've loved and learned from.<a href="https://www.helpscout.com/blog/top-shelf-reads-from-help-scout-leaders/">Read the full article</a></p>https://www.helpscout.com/blog/top-shelf-reads-from-help-scout-leaders/https://www.helpscout.com/blog/top-shelf-reads-from-help-scout-leaders/<p>Help Scout's leadership team shares books they've loved and learned from.<a href="https://www.helpscout.com/blog/top-shelf-reads-from-help-scout-leaders/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centricity-test/https://www.helpscout.com/blog/customer-centricity-test/<p>Practical ways to tell the difference between a company that says it cares about customers and a company that’s truly built to be customer-centered.<a href="https://www.helpscout.com/blog/customer-centricity-test/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centricity-test/https://www.helpscout.com/blog/customer-centricity-test/<p>Practical ways to tell the difference between a company that says it cares about customers and a company that’s truly built to be customer-centered.<a href="https://www.helpscout.com/blog/customer-centricity-test/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centricity-test/https://www.helpscout.com/blog/customer-centricity-test/<p>Practical ways to tell the difference between a company that says it cares about customers and a company that’s truly built to be customer-centered.<a href="https://www.helpscout.com/blog/customer-centricity-test/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centricity-test/https://www.helpscout.com/blog/customer-centricity-test/<p>Practical ways to tell the difference between a company that says it cares about customers and a company that’s truly built to be customer-centered.<a href="https://www.helpscout.com/blog/customer-centricity-test/">Read the full article</a></p>https://www.helpscout.com/blog/tactic-fresh-eyes-fresh-voice/https://www.helpscout.com/blog/tactic-fresh-eyes-fresh-voice/<p>When a conversation with a customer is not progressing toward a solution, it can be frustrating for everyone involved. Use this tactic to restore customer confidence and get things moving again.<a href="https://www.helpscout.com/blog/tactic-fresh-eyes-fresh-voice/">Read the full article</a></p>https://www.helpscout.com/blog/tactic-fresh-eyes-fresh-voice/https://www.helpscout.com/blog/tactic-fresh-eyes-fresh-voice/<p>When a conversation with a customer is not progressing toward a solution, it can be frustrating for everyone involved. Use this tactic to restore customer confidence and get things moving again.<a href="https://www.helpscout.com/blog/tactic-fresh-eyes-fresh-voice/">Read the full article</a></p>https://www.helpscout.com/blog/tactic-fresh-eyes-fresh-voice/https://www.helpscout.com/blog/tactic-fresh-eyes-fresh-voice/<p>When a conversation with a customer is not progressing toward a solution, it can be frustrating for everyone involved. Use this tactic to restore customer confidence and get things moving again.<a href="https://www.helpscout.com/blog/tactic-fresh-eyes-fresh-voice/">Read the full article</a></p>https://www.helpscout.com/blog/tactic-fresh-eyes-fresh-voice/https://www.helpscout.com/blog/tactic-fresh-eyes-fresh-voice/<p>When a conversation with a customer is not progressing toward a solution, it can be frustrating for everyone involved. Use this tactic to restore customer confidence and get things moving again.<a href="https://www.helpscout.com/blog/tactic-fresh-eyes-fresh-voice/">Read the full article</a></p>https://www.helpscout.com/customer-service-examples/https://www.helpscout.com/customer-service-examples/<p>Use these customer service response templates and examples to craft perfect replies to the trickiest emails your team receives.<a href="https://www.helpscout.com/customer-service-examples/">Read the full article</a></p>https://www.helpscout.com/customer-service-examples/https://www.helpscout.com/customer-service-examples/<p>Use these customer service response templates and examples to craft perfect replies to the trickiest emails your team receives.<a href="https://www.helpscout.com/customer-service-examples/">Read the full article</a></p>https://www.helpscout.com/customer-service-examples/https://www.helpscout.com/customer-service-examples/<p>Use these customer service response templates and examples to craft perfect replies to the trickiest emails your team receives.<a href="https://www.helpscout.com/customer-service-examples/">Read the full article</a></p>https://www.helpscout.com/customer-service-examples/https://www.helpscout.com/customer-service-examples/<p>Use these customer service response templates and examples to craft perfect replies to the trickiest emails your team receives.<a href="https://www.helpscout.com/customer-service-examples/">Read the full article</a></p>https://www.helpscout.com/blog/groovehq-alternatives/https://www.helpscout.com/blog/groovehq-alternatives/<p>Groove is a solid tool, but can it meet your needs as your company grows? If your business is starting to scale, here are seven GrooveHQ alternatives to consider.<a href="https://www.helpscout.com/blog/groovehq-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/groovehq-alternatives/https://www.helpscout.com/blog/groovehq-alternatives/<p>Groove is a solid tool, but can it meet your needs as your company grows? If your business is starting to scale, here are seven GrooveHQ alternatives to consider.<a href="https://www.helpscout.com/blog/groovehq-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/groovehq-alternatives/https://www.helpscout.com/blog/groovehq-alternatives/<p>Groove is a solid tool, but can it meet your needs as your company grows? If your business is starting to scale, here are seven GrooveHQ alternatives to consider.<a href="https://www.helpscout.com/blog/groovehq-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/groovehq-alternatives/https://www.helpscout.com/blog/groovehq-alternatives/<p>Groove is a solid tool, but can it meet your needs as your company grows? If your business is starting to scale, here are seven GrooveHQ alternatives to consider.<a href="https://www.helpscout.com/blog/groovehq-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/work-life-jesse-short/https://www.helpscout.com/blog/work-life-jesse-short/<p>Meet Help Scout employees who are committed to their roles — and to hobbies, side hustles, and passion projects.<a href="https://www.helpscout.com/blog/work-life-jesse-short/">Read the full article</a></p>https://www.helpscout.com/blog/work-life-jesse-short/https://www.helpscout.com/blog/work-life-jesse-short/<p>Meet Help Scout employees who are committed to their roles — and to hobbies, side hustles, and passion projects.<a href="https://www.helpscout.com/blog/work-life-jesse-short/">Read the full article</a></p>https://www.helpscout.com/blog/work-life-jesse-short/https://www.helpscout.com/blog/work-life-jesse-short/<p>Meet Help Scout employees who are committed to their roles — and to hobbies, side hustles, and passion projects.<a href="https://www.helpscout.com/blog/work-life-jesse-short/">Read the full article</a></p>https://www.helpscout.com/blog/work-life-jesse-short/https://www.helpscout.com/blog/work-life-jesse-short/<p>Meet Help Scout employees who are committed to their roles — and to hobbies, side hustles, and passion projects.<a href="https://www.helpscout.com/blog/work-life-jesse-short/">Read the full article</a></p>https://www.helpscout.com/blog/web-based-help-desk/https://www.helpscout.com/blog/web-based-help-desk/<p>Are your customer-facing teams outgrowing Gmail and Outlook? Learn how a web help desk can help you better communicate with your customers.<a href="https://www.helpscout.com/blog/web-based-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-microsurveys/https://www.helpscout.com/blog/introducing-microsurveys/<p>With microsurveys, you can quickly set up short, in-app surveys to capture customer feedback at key moments and close the loop directly from Help Scout.<a href="https://www.helpscout.com/blog/introducing-microsurveys/">Read the full article</a></p>https://www.helpscout.com/blog/shared-inbox-gmail/https://www.helpscout.com/blog/shared-inbox-gmail/<p>Need a shared inbox in Gmail for your team? Learn how to set one up, and discover the pros and cons of each of Google’s shared mailbox solutions.<a href="https://www.helpscout.com/blog/shared-inbox-gmail/">Read the full article</a></p>https://www.helpscout.com/blog/web-based-help-desk/https://www.helpscout.com/blog/web-based-help-desk/<p>Are your customer-facing teams outgrowing Gmail and Outlook? Learn how a web help desk can help you better communicate with your customers.<a href="https://www.helpscout.com/blog/web-based-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-microsurveys/https://www.helpscout.com/blog/introducing-microsurveys/<p>With microsurveys, you can quickly set up short, in-app surveys to capture customer feedback at key moments and close the loop directly from Help Scout.<a href="https://www.helpscout.com/blog/introducing-microsurveys/">Read the full article</a></p>https://www.helpscout.com/blog/shared-inbox-gmail/https://www.helpscout.com/blog/shared-inbox-gmail/<p>Need a shared inbox in Gmail for your team? Learn how to set one up, and discover the pros and cons of each of Google’s shared mailbox solutions.<a href="https://www.helpscout.com/blog/shared-inbox-gmail/">Read the full article</a></p>https://www.helpscout.com/blog/web-based-help-desk/https://www.helpscout.com/blog/web-based-help-desk/<p>Are your customer-facing teams outgrowing Gmail and Outlook? Learn how a web help desk can help you better communicate with your customers.<a href="https://www.helpscout.com/blog/web-based-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-microsurveys/https://www.helpscout.com/blog/introducing-microsurveys/<p>With microsurveys, you can quickly set up short, in-app surveys to capture customer feedback at key moments and close the loop directly from Help Scout.<a href="https://www.helpscout.com/blog/introducing-microsurveys/">Read the full article</a></p>https://www.helpscout.com/blog/shared-inbox-gmail/https://www.helpscout.com/blog/shared-inbox-gmail/<p>Need a shared inbox in Gmail for your team? Learn how to set one up, and discover the pros and cons of each of Google’s shared mailbox solutions.<a href="https://www.helpscout.com/blog/shared-inbox-gmail/">Read the full article</a></p>https://www.helpscout.com/blog/web-based-help-desk/https://www.helpscout.com/blog/web-based-help-desk/<p>Are your customer-facing teams outgrowing Gmail and Outlook? Learn how a web help desk can help you better communicate with your customers.<a href="https://www.helpscout.com/blog/web-based-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-microsurveys/https://www.helpscout.com/blog/introducing-microsurveys/<p>With microsurveys, you can quickly set up short, in-app surveys to capture customer feedback at key moments and close the loop directly from Help Scout.<a href="https://www.helpscout.com/blog/introducing-microsurveys/">Read the full article</a></p>https://www.helpscout.com/blog/shared-inbox-gmail/https://www.helpscout.com/blog/shared-inbox-gmail/<p>Need a shared inbox in Gmail for your team? Learn how to set one up, and discover the pros and cons of each of Google’s shared mailbox solutions.<a href="https://www.helpscout.com/blog/shared-inbox-gmail/">Read the full article</a></p>https://www.helpscout.com/blog/october-2022-release-notes/https://www.helpscout.com/blog/october-2022-release-notes/<p>Release Notes is our quarterly update that highlights recent product improvements we've made so you can easily stay up to date on what's new in Help Scout.<a href="https://www.helpscout.com/blog/october-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/october-2022-release-notes/https://www.helpscout.com/blog/october-2022-release-notes/<p>Release Notes is our quarterly update that highlights recent product improvements we've made so you can easily stay up to date on what's new in Help Scout.<a href="https://www.helpscout.com/blog/october-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/october-2022-release-notes/https://www.helpscout.com/blog/october-2022-release-notes/<p>Release Notes is our quarterly update that highlights recent product improvements we've made so you can easily stay up to date on what's new in Help Scout.<a href="https://www.helpscout.com/blog/october-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/october-2022-release-notes/https://www.helpscout.com/blog/october-2022-release-notes/<p>Release Notes is our quarterly update that highlights recent product improvements we've made so you can easily stay up to date on what's new in Help Scout.<a href="https://www.helpscout.com/blog/october-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/gorgias-alternatives/https://www.helpscout.com/blog/gorgias-alternatives/<p>Think you need Gorgias to support your eCommerce company? Here are 8 solid Gorgias alternatives for your customer service team.<a href="https://www.helpscout.com/blog/gorgias-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/gorgias-alternatives/https://www.helpscout.com/blog/gorgias-alternatives/<p>Think you need Gorgias to support your eCommerce company? Here are 8 solid Gorgias alternatives for your customer service team.<a href="https://www.helpscout.com/blog/gorgias-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/gorgias-alternatives/https://www.helpscout.com/blog/gorgias-alternatives/<p>Think you need Gorgias to support your eCommerce company? Here are 8 solid Gorgias alternatives for your customer service team.<a href="https://www.helpscout.com/blog/gorgias-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/gorgias-alternatives/https://www.helpscout.com/blog/gorgias-alternatives/<p>Think you need Gorgias to support your eCommerce company? Here are 8 solid Gorgias alternatives for your customer service team.<a href="https://www.helpscout.com/blog/gorgias-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/sabbaticals-in-the-real-world/https://www.helpscout.com/blog/sabbaticals-in-the-real-world/<p>Learn how Help Scouters are using their month-long sabbaticals to rest, relax, and recharge. <a href="https://www.helpscout.com/blog/sabbaticals-in-the-real-world/">Read the full article</a></p>https://www.helpscout.com/blog/sabbaticals-in-the-real-world/https://www.helpscout.com/blog/sabbaticals-in-the-real-world/<p>Learn how Help Scouters are using their month-long sabbaticals to rest, relax, and recharge. <a href="https://www.helpscout.com/blog/sabbaticals-in-the-real-world/">Read the full article</a></p>https://www.helpscout.com/blog/sabbaticals-in-the-real-world/https://www.helpscout.com/blog/sabbaticals-in-the-real-world/<p>Learn how Help Scouters are using their month-long sabbaticals to rest, relax, and recharge. <a href="https://www.helpscout.com/blog/sabbaticals-in-the-real-world/">Read the full article</a></p>https://www.helpscout.com/blog/sabbaticals-in-the-real-world/https://www.helpscout.com/blog/sabbaticals-in-the-real-world/<p>Learn how Help Scouters are using their month-long sabbaticals to rest, relax, and recharge. <a href="https://www.helpscout.com/blog/sabbaticals-in-the-real-world/">Read the full article</a></p>https://www.helpscout.com/blog/email-management-tips/https://www.helpscout.com/blog/email-management-tips/<p>In this article, we offer a number of practical management tactics and tools you can use to better manage email and get control of your inbox. <a href="https://www.helpscout.com/blog/email-management-tips/">Read the full article</a></p>https://www.helpscout.com/blog/email-management-tips/https://www.helpscout.com/blog/email-management-tips/<p>In this article, we offer a number of practical management tactics and tools you can use to better manage email and get control of your inbox. <a href="https://www.helpscout.com/blog/email-management-tips/">Read the full article</a></p>https://www.helpscout.com/blog/email-management-tips/https://www.helpscout.com/blog/email-management-tips/<p>In this article, we offer a number of practical management tactics and tools you can use to better manage email and get control of your inbox. <a href="https://www.helpscout.com/blog/email-management-tips/">Read the full article</a></p>https://www.helpscout.com/blog/email-management-tips/https://www.helpscout.com/blog/email-management-tips/<p>In this article, we offer a number of practical management tactics and tools you can use to better manage email and get control of your inbox. <a href="https://www.helpscout.com/blog/email-management-tips/">Read the full article</a></p>https://www.helpscout.com/blog/bambee-partnership/https://www.helpscout.com/blog/bambee-partnership/<p>Welcome Bambee customers; we are glad to have you here. Learn more about the benefits we offer to Bambee customers.<a href="https://www.helpscout.com/blog/bambee-partnership/">Read the full article</a></p>https://www.helpscout.com/blog/bambee-partnership/https://www.helpscout.com/blog/bambee-partnership/<p>Welcome Bambee customers; we are glad to have you here. Learn more about the benefits we offer to Bambee customers.<a href="https://www.helpscout.com/blog/bambee-partnership/">Read the full article</a></p>https://www.helpscout.com/blog/bambee-partnership/https://www.helpscout.com/blog/bambee-partnership/<p>Welcome Bambee customers; we are glad to have you here. Learn more about the benefits we offer to Bambee customers.<a href="https://www.helpscout.com/blog/bambee-partnership/">Read the full article</a></p>https://www.helpscout.com/blog/bambee-partnership/https://www.helpscout.com/blog/bambee-partnership/<p>Welcome Bambee customers; we are glad to have you here. Learn more about the benefits we offer to Bambee customers.<a href="https://www.helpscout.com/blog/bambee-partnership/">Read the full article</a></p>https://www.helpscout.com/blog/ai-accent-removal/https://www.helpscout.com/blog/ai-accent-removal/<p>Sanas claim that their real-time “accent matching” improves understanding by 31% and customer satisfaction by 21%. What does it mean for customer service teams, and how should we think about it?<a href="https://www.helpscout.com/blog/ai-accent-removal/">Read the full article</a></p>https://www.helpscout.com/blog/ai-accent-removal/https://www.helpscout.com/blog/ai-accent-removal/<p>Sanas claim that their real-time “accent matching” improves understanding by 31% and customer satisfaction by 21%. What does it mean for customer service teams, and how should we think about it?<a href="https://www.helpscout.com/blog/ai-accent-removal/">Read the full article</a></p>https://www.helpscout.com/blog/ai-accent-removal/https://www.helpscout.com/blog/ai-accent-removal/<p>Sanas claim that their real-time “accent matching” improves understanding by 31% and customer satisfaction by 21%. What does it mean for customer service teams, and how should we think about it?<a href="https://www.helpscout.com/blog/ai-accent-removal/">Read the full article</a></p>https://www.helpscout.com/blog/ai-accent-removal/https://www.helpscout.com/blog/ai-accent-removal/<p>Sanas claim that their real-time “accent matching” improves understanding by 31% and customer satisfaction by 21%. What does it mean for customer service teams, and how should we think about it?<a href="https://www.helpscout.com/blog/ai-accent-removal/">Read the full article</a></p>https://www.helpscout.com/blog/improve-efficiency-transparency-and-collaboration/https://www.helpscout.com/blog/improve-efficiency-transparency-and-collaboration/<p>Learn the different ways a shared inbox can improve team performance through better efficiency, transparency, and collaboration. <a href="https://www.helpscout.com/blog/improve-efficiency-transparency-and-collaboration/">Read the full article</a></p>https://www.helpscout.com/blog/improve-efficiency-transparency-and-collaboration/https://www.helpscout.com/blog/improve-efficiency-transparency-and-collaboration/<p>Learn the different ways a shared inbox can improve team performance through better efficiency, transparency, and collaboration. <a href="https://www.helpscout.com/blog/improve-efficiency-transparency-and-collaboration/">Read the full article</a></p>https://www.helpscout.com/blog/improve-efficiency-transparency-and-collaboration/https://www.helpscout.com/blog/improve-efficiency-transparency-and-collaboration/<p>Learn the different ways a shared inbox can improve team performance through better efficiency, transparency, and collaboration. <a href="https://www.helpscout.com/blog/improve-efficiency-transparency-and-collaboration/">Read the full article</a></p>https://www.helpscout.com/blog/improve-efficiency-transparency-and-collaboration/https://www.helpscout.com/blog/improve-efficiency-transparency-and-collaboration/<p>Learn the different ways a shared inbox can improve team performance through better efficiency, transparency, and collaboration. <a href="https://www.helpscout.com/blog/improve-efficiency-transparency-and-collaboration/">Read the full article</a></p>https://www.helpscout.com/helpu/choosing-help-desk-software/https://www.helpscout.com/helpu/choosing-help-desk-software/<p>Managing customer requests is a hassle without the right tool. These 12 help desk software options will help you get things under control.<a href="https://www.helpscout.com/helpu/choosing-help-desk-software/">Read the full article</a></p>https://www.helpscout.com/helpu/choosing-help-desk-software/https://www.helpscout.com/helpu/choosing-help-desk-software/<p>Managing customer requests is a hassle without the right tool. These 12 help desk software options will help you get things under control.<a href="https://www.helpscout.com/helpu/choosing-help-desk-software/">Read the full article</a></p>https://www.helpscout.com/helpu/choosing-help-desk-software/https://www.helpscout.com/helpu/choosing-help-desk-software/<p>Die Verwaltung von Kundenanfragen ist ohne das richtige Werkzeug eine mühsame Angelegenheit. Diese 11 Helpdesk-Softwareoptionen helfen Ihnen, die Dinge in den Griff zu bekommen.<a href="https://www.helpscout.com/helpu/choosing-help-desk-software/">Read the full article</a></p>https://www.helpscout.com/helpu/choosing-help-desk-software/https://www.helpscout.com/helpu/choosing-help-desk-software/<p>Managing customer requests is a hassle without the right tool. These 12 help desk software options will help you get things under control.<a href="https://www.helpscout.com/helpu/choosing-help-desk-software/">Read the full article</a></p>https://www.helpscout.com/blog/work-life-anthony-gass/https://www.helpscout.com/blog/work-life-anthony-gass/<p>Meet Help Scout employees who are committed to their roles — and to hobbies, side hustles, and passion projects.<a href="https://www.helpscout.com/blog/work-life-anthony-gass/">Read the full article</a></p>https://www.helpscout.com/blog/work-life-anthony-gass/https://www.helpscout.com/blog/work-life-anthony-gass/<p>Meet Help Scout employees who are committed to their roles — and to hobbies, side hustles, and passion projects.<a href="https://www.helpscout.com/blog/work-life-anthony-gass/">Read the full article</a></p>https://www.helpscout.com/blog/work-life-anthony-gass/https://www.helpscout.com/blog/work-life-anthony-gass/<p>Meet Help Scout employees who are committed to their roles — and to hobbies, side hustles, and passion projects.<a href="https://www.helpscout.com/blog/work-life-anthony-gass/">Read the full article</a></p>https://www.helpscout.com/blog/work-life-anthony-gass/https://www.helpscout.com/blog/work-life-anthony-gass/<p>Meet Help Scout employees who are committed to their roles — and to hobbies, side hustles, and passion projects.<a href="https://www.helpscout.com/blog/work-life-anthony-gass/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-love/https://www.helpscout.com/blog/help-scout-love/<p>If you want to know what it’s really like to work at Help Scout, read on for the real deal. <a href="https://www.helpscout.com/blog/help-scout-love/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-love/https://www.helpscout.com/blog/help-scout-love/<p>If you want to know what it’s really like to work at Help Scout, read on for the real deal. <a href="https://www.helpscout.com/blog/help-scout-love/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-love/https://www.helpscout.com/blog/help-scout-love/<p>If you want to know what it’s really like to work at Help Scout, read on for the real deal. <a href="https://www.helpscout.com/blog/help-scout-love/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-love/https://www.helpscout.com/blog/help-scout-love/<p>If you want to know what it’s really like to work at Help Scout, read on for the real deal. <a href="https://www.helpscout.com/blog/help-scout-love/">Read the full article</a></p>https://www.helpscout.com/blog/missive-alternatives/https://www.helpscout.com/blog/missive-alternatives/<p>Shared inboxes are great for team collaboration, but not all tools are the same. If Missive isn’t right for your team, try one of these Missive alternatives.<a href="https://www.helpscout.com/blog/missive-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/missive-alternatives/https://www.helpscout.com/blog/missive-alternatives/<p>Shared inboxes are great for team collaboration, but not all tools are the same. If Missive isn’t right for your team, try one of these Missive alternatives.<a href="https://www.helpscout.com/blog/missive-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/missive-alternatives/https://www.helpscout.com/blog/missive-alternatives/<p>Shared inboxes are great for team collaboration, but not all tools are the same. If Missive isn’t right for your team, try one of these Missive alternatives.<a href="https://www.helpscout.com/blog/missive-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/missive-alternatives/https://www.helpscout.com/blog/missive-alternatives/<p>Shared inboxes are great for team collaboration, but not all tools are the same. If Missive isn’t right for your team, try one of these Missive alternatives.<a href="https://www.helpscout.com/blog/missive-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/best-practices-for-implementing-a-help-desk/https://www.helpscout.com/blog/best-practices-for-implementing-a-help-desk/<p>Are you ready to start using a help desk? Follow this guide full of best practices and tips to ensure that your implementation and evaluation go off without a hitch.<a href="https://www.helpscout.com/blog/best-practices-for-implementing-a-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/email-management-for-education/https://www.helpscout.com/blog/email-management-for-education/<p>Is email overwhelming your staff? Learn how the right strategies and tools can improve email management for education professionals.<a href="https://www.helpscout.com/blog/email-management-for-education/">Read the full article</a></p>https://www.helpscout.com/blog/guide-to-email-management-in-higher-education/https://www.helpscout.com/blog/guide-to-email-management-in-higher-education/<p>Learn how to create high-quality experiences for students, faculty, and staff by taking control of your university inboxes.<a href="https://www.helpscout.com/blog/guide-to-email-management-in-higher-education/">Read the full article</a></p>https://www.helpscout.com/blog/best-practices-for-implementing-a-help-desk/https://www.helpscout.com/blog/best-practices-for-implementing-a-help-desk/<p>Are you ready to start using a help desk? Follow this guide full of best practices and tips to ensure that your implementation and evaluation go off without a hitch.<a href="https://www.helpscout.com/blog/best-practices-for-implementing-a-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/email-management-for-education/https://www.helpscout.com/blog/email-management-for-education/<p>Is email overwhelming your staff? Learn how the right strategies and tools can improve email management for education professionals.<a href="https://www.helpscout.com/blog/email-management-for-education/">Read the full article</a></p>https://www.helpscout.com/blog/guide-to-email-management-in-higher-education/https://www.helpscout.com/blog/guide-to-email-management-in-higher-education/<p>Learn how to create high-quality experiences for students, faculty, and staff by taking control of your university inboxes.<a href="https://www.helpscout.com/blog/guide-to-email-management-in-higher-education/">Read the full article</a></p>https://www.helpscout.com/blog/best-practices-for-implementing-a-help-desk/https://www.helpscout.com/blog/best-practices-for-implementing-a-help-desk/<p>Are you ready to start using a help desk? Follow this guide full of best practices and tips to ensure that your implementation and evaluation go off without a hitch.<a href="https://www.helpscout.com/blog/best-practices-for-implementing-a-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/email-management-for-education/https://www.helpscout.com/blog/email-management-for-education/<p>Is email overwhelming your staff? Learn how the right strategies and tools can improve email management for education professionals.<a href="https://www.helpscout.com/blog/email-management-for-education/">Read the full article</a></p>https://www.helpscout.com/blog/guide-to-email-management-in-higher-education/https://www.helpscout.com/blog/guide-to-email-management-in-higher-education/<p>Learn how to create high-quality experiences for students, faculty, and staff by taking control of your university inboxes.<a href="https://www.helpscout.com/blog/guide-to-email-management-in-higher-education/">Read the full article</a></p>https://www.helpscout.com/blog/best-practices-for-implementing-a-help-desk/https://www.helpscout.com/blog/best-practices-for-implementing-a-help-desk/<p>Are you ready to start using a help desk? Follow this guide full of best practices and tips to ensure that your implementation and evaluation go off without a hitch.<a href="https://www.helpscout.com/blog/best-practices-for-implementing-a-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/email-management-for-education/https://www.helpscout.com/blog/email-management-for-education/<p>Is email overwhelming your staff? Learn how the right strategies and tools can improve email management for education professionals.<a href="https://www.helpscout.com/blog/email-management-for-education/">Read the full article</a></p>https://www.helpscout.com/blog/guide-to-email-management-in-higher-education/https://www.helpscout.com/blog/guide-to-email-management-in-higher-education/<p>Learn how to create high-quality experiences for students, faculty, and staff by taking control of your university inboxes.<a href="https://www.helpscout.com/blog/guide-to-email-management-in-higher-education/">Read the full article</a></p>https://www.helpscout.com/blog/email-ticketing-system/https://www.helpscout.com/blog/email-ticketing-system/<p>Need to get your company email in check? Learn how an email ticketing system can help, and view our picks for teams looking to make the switch.<a href="https://www.helpscout.com/blog/email-ticketing-system/">Read the full article</a></p>https://www.helpscout.com/blog/email-ticketing-system/https://www.helpscout.com/blog/email-ticketing-system/<p>Besoin de maîtriser les e-mails de votre entreprise ? Découvrez comment un système de billetterie par e-mail peut aider, et consultez nos choix pour les équipes cherchant à faire le changement.<a href="https://www.helpscout.com/blog/email-ticketing-system/">Read the full article</a></p>https://www.helpscout.com/blog/email-ticketing-system/https://www.helpscout.com/blog/email-ticketing-system/<p>Müssen Sie Ihre Unternehmens-E-Mails in Ordnung bringen? Erfahren Sie, wie ein E-Mail-Ticketing-System helfen kann, und sehen Sie sich unsere Empfehlungen für Teams an, die den Wechsel vornehmen möchten.<a href="https://www.helpscout.com/blog/email-ticketing-system/">Read the full article</a></p>https://www.helpscout.com/blog/email-ticketing-system/https://www.helpscout.com/blog/email-ticketing-system/<p>Need to get your company email in check? Learn how an email ticketing system can help, and view our picks for teams looking to make the switch.<a href="https://www.helpscout.com/blog/email-ticketing-system/">Read the full article</a></p>https://www.helpscout.com/blog/love-letter-to-social-media-service/https://www.helpscout.com/blog/love-letter-to-social-media-service/<p>Social media customer service is a skill of its own. Here's our love letter to the people doing the hard work, in public, every day.<a href="https://www.helpscout.com/blog/love-letter-to-social-media-service/">Read the full article</a></p>https://www.helpscout.com/blog/love-letter-to-social-media-service/https://www.helpscout.com/blog/love-letter-to-social-media-service/<p>Social media customer service is a skill of its own. Here's our love letter to the people doing the hard work, in public, every day.<a href="https://www.helpscout.com/blog/love-letter-to-social-media-service/">Read the full article</a></p>https://www.helpscout.com/blog/love-letter-to-social-media-service/https://www.helpscout.com/blog/love-letter-to-social-media-service/<p>Social media customer service is a skill of its own. Here's our love letter to the people doing the hard work, in public, every day.<a href="https://www.helpscout.com/blog/love-letter-to-social-media-service/">Read the full article</a></p>https://www.helpscout.com/blog/love-letter-to-social-media-service/https://www.helpscout.com/blog/love-letter-to-social-media-service/<p>Social media customer service is a skill of its own. Here's our love letter to the people doing the hard work, in public, every day.<a href="https://www.helpscout.com/blog/love-letter-to-social-media-service/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-vs-service-desk/https://www.helpscout.com/blog/help-desk-vs-service-desk/<p>When evaluating a help desk vs. a service desk, there are many important considerations to keep in mind. Understand exactly what you’re looking for and how it fits to determine whether a help desk or service desk is best for you.<a href="https://www.helpscout.com/blog/help-desk-vs-service-desk/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-vs-service-desk/https://www.helpscout.com/blog/help-desk-vs-service-desk/<p>When evaluating a help desk vs. a service desk, there are many important considerations to keep in mind. Understand exactly what you’re looking for and how it fits to determine whether a help desk or service desk is best for you.<a href="https://www.helpscout.com/blog/help-desk-vs-service-desk/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-vs-service-desk/https://www.helpscout.com/blog/help-desk-vs-service-desk/<p>When evaluating a help desk vs. a service desk, there are many important considerations to keep in mind. Understand exactly what you’re looking for and how it fits to determine whether a help desk or service desk is best for you.<a href="https://www.helpscout.com/blog/help-desk-vs-service-desk/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-vs-service-desk/https://www.helpscout.com/blog/help-desk-vs-service-desk/<p>When evaluating a help desk vs. a service desk, there are many important considerations to keep in mind. Understand exactly what you’re looking for and how it fits to determine whether a help desk or service desk is best for you.<a href="https://www.helpscout.com/blog/help-desk-vs-service-desk/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-software-education/https://www.helpscout.com/blog/live-chat-software-education/<p>On the hunt for new live chat software for your education program or school? Here are 11 options to consider as you begin your search.<a href="https://www.helpscout.com/blog/live-chat-software-education/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-software-education/https://www.helpscout.com/blog/live-chat-software-education/<p>On the hunt for new live chat software for your education program or school? Here are 11 options to consider as you begin your search.<a href="https://www.helpscout.com/blog/live-chat-software-education/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-software-education/https://www.helpscout.com/blog/live-chat-software-education/<p>On the hunt for new live chat software for your education program or school? Here are 11 options to consider as you begin your search.<a href="https://www.helpscout.com/blog/live-chat-software-education/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-software-education/https://www.helpscout.com/blog/live-chat-software-education/<p>On the hunt for new live chat software for your education program or school? Here are 11 options to consider as you begin your search.<a href="https://www.helpscout.com/blog/live-chat-software-education/">Read the full article</a></p>https://www.helpscout.com/blog/customer-onboarding-email-templates/https://www.helpscout.com/blog/customer-onboarding-email-templates/<p>Customer success managers are already busy. Save time (and improve your customers' experience!) with these onboarding email templates.<a href="https://www.helpscout.com/blog/customer-onboarding-email-templates/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-create-and-organize-a-knowledge-base/https://www.helpscout.com/blog/how-to-create-and-organize-a-knowledge-base/<p>Your knowledge base is one of the hardest working members of your team. Putting effort and energy into great knowledge base articles and organization helps it work even more efficiently.<a href="https://www.helpscout.com/blog/how-to-create-and-organize-a-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/customer-onboarding-email-templates/https://www.helpscout.com/blog/customer-onboarding-email-templates/<p>Customer success managers are already busy. Save time (and improve your customers' experience!) with these onboarding email templates.<a href="https://www.helpscout.com/blog/customer-onboarding-email-templates/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-create-and-organize-a-knowledge-base/https://www.helpscout.com/blog/how-to-create-and-organize-a-knowledge-base/<p>Your knowledge base is one of the hardest working members of your team. Putting effort and energy into great knowledge base articles and organization helps it work even more efficiently.<a href="https://www.helpscout.com/blog/how-to-create-and-organize-a-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/customer-onboarding-email-templates/https://www.helpscout.com/blog/customer-onboarding-email-templates/<p>Customer success managers are already busy. Save time (and improve your customers' experience!) with these onboarding email templates.<a href="https://www.helpscout.com/blog/customer-onboarding-email-templates/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-create-and-organize-a-knowledge-base/https://www.helpscout.com/blog/how-to-create-and-organize-a-knowledge-base/<p>Your knowledge base is one of the hardest working members of your team. Putting effort and energy into great knowledge base articles and organization helps it work even more efficiently.<a href="https://www.helpscout.com/blog/how-to-create-and-organize-a-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/customer-onboarding-email-templates/https://www.helpscout.com/blog/customer-onboarding-email-templates/<p>Customer success managers are already busy. Save time (and improve your customers' experience!) with these onboarding email templates.<a href="https://www.helpscout.com/blog/customer-onboarding-email-templates/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-create-and-organize-a-knowledge-base/https://www.helpscout.com/blog/how-to-create-and-organize-a-knowledge-base/<p>Your knowledge base is one of the hardest working members of your team. Putting effort and energy into great knowledge base articles and organization helps it work even more efficiently.<a href="https://www.helpscout.com/blog/how-to-create-and-organize-a-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/customer-engagement-strategy/https://www.helpscout.com/blog/customer-engagement-strategy/<p>Learn what a customer engagement strategy is, why it’s important, how to measure it, and how to improve it.<a href="https://www.helpscout.com/blog/customer-engagement-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-engagement-strategy/https://www.helpscout.com/blog/customer-engagement-strategy/<p>Learn what a customer engagement strategy is, why it’s important, how to measure it, and how to improve it.<a href="https://www.helpscout.com/blog/customer-engagement-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-engagement-strategy/https://www.helpscout.com/blog/customer-engagement-strategy/<p>Learn what a customer engagement strategy is, why it’s important, how to measure it, and how to improve it.<a href="https://www.helpscout.com/blog/customer-engagement-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-engagement-strategy/https://www.helpscout.com/blog/customer-engagement-strategy/<p>Learn what a customer engagement strategy is, why it’s important, how to measure it, and how to improve it.<a href="https://www.helpscout.com/blog/customer-engagement-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-setup-guide/https://www.helpscout.com/blog/help-scout-setup-guide/<p>This guide will walk you through how to get started with Help Scout. You’ll learn all the fundamentals of the platform, from managing your mailbox to creating self-service support with Docs, Beacon, and more.<a href="https://www.helpscout.com/blog/help-scout-setup-guide/">Read the full article</a></p>https://www.helpscout.com/blog/building-customer-focused-company/https://www.helpscout.com/blog/building-customer-focused-company/<p>This guide will show you how to build a business known for its commitment to its customers.<a href="https://www.helpscout.com/blog/building-customer-focused-company/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-setup-guide/https://www.helpscout.com/blog/help-scout-setup-guide/<p>This guide will walk you through how to get started with Help Scout. You’ll learn all the fundamentals of the platform, from managing your mailbox to creating self-service support with Docs, Beacon, and more.<a href="https://www.helpscout.com/blog/help-scout-setup-guide/">Read the full article</a></p>https://www.helpscout.com/blog/building-customer-focused-company/https://www.helpscout.com/blog/building-customer-focused-company/<p>This guide will show you how to build a business known for its commitment to its customers.<a href="https://www.helpscout.com/blog/building-customer-focused-company/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-setup-guide/https://www.helpscout.com/blog/help-scout-setup-guide/<p>This guide will walk you through how to get started with Help Scout. You’ll learn all the fundamentals of the platform, from managing your mailbox to creating self-service support with Docs, Beacon, and more.<a href="https://www.helpscout.com/blog/help-scout-setup-guide/">Read the full article</a></p>https://www.helpscout.com/blog/building-customer-focused-company/https://www.helpscout.com/blog/building-customer-focused-company/<p>This guide will show you how to build a business known for its commitment to its customers.<a href="https://www.helpscout.com/blog/building-customer-focused-company/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-setup-guide/https://www.helpscout.com/blog/help-scout-setup-guide/<p>This guide will walk you through how to get started with Help Scout. You’ll learn all the fundamentals of the platform, from managing your mailbox to creating self-service support with Docs, Beacon, and more.<a href="https://www.helpscout.com/blog/help-scout-setup-guide/">Read the full article</a></p>https://www.helpscout.com/blog/building-customer-focused-company/https://www.helpscout.com/blog/building-customer-focused-company/<p>This guide will show you how to build a business known for its commitment to its customers.<a href="https://www.helpscout.com/blog/building-customer-focused-company/">Read the full article</a></p>https://www.helpscout.com/blog/kustomer-alternatives/https://www.helpscout.com/blog/kustomer-alternatives/<p>Time for a new help desk? Here are 9 Kustomer alternatives to help you find the right customer service software for your company. <a href="https://www.helpscout.com/blog/kustomer-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-manager-career-paths/https://www.helpscout.com/blog/customer-success-manager-career-paths/<p>Building a customer success manager career path can feel intimidating if you’re just getting started. Read our guide on how to move into a CSM role or boost your existing career in customer success.<a href="https://www.helpscout.com/blog/customer-success-manager-career-paths/">Read the full article</a></p>https://www.helpscout.com/blog/kustomer-alternatives/https://www.helpscout.com/blog/kustomer-alternatives/<p>Time for a new help desk? Here are 9 Kustomer alternatives to help you find the right customer service software for your company. <a href="https://www.helpscout.com/blog/kustomer-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-manager-career-paths/https://www.helpscout.com/blog/customer-success-manager-career-paths/<p>Building a customer success manager career path can feel intimidating if you’re just getting started. Read our guide on how to move into a CSM role or boost your existing career in customer success.<a href="https://www.helpscout.com/blog/customer-success-manager-career-paths/">Read the full article</a></p>https://www.helpscout.com/blog/kustomer-alternatives/https://www.helpscout.com/blog/kustomer-alternatives/<p>Time for a new help desk? Here are 9 Kustomer alternatives to help you find the right customer service software for your company. <a href="https://www.helpscout.com/blog/kustomer-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-manager-career-paths/https://www.helpscout.com/blog/customer-success-manager-career-paths/<p>Building a customer success manager career path can feel intimidating if you’re just getting started. Read our guide on how to move into a CSM role or boost your existing career in customer success.<a href="https://www.helpscout.com/blog/customer-success-manager-career-paths/">Read the full article</a></p>https://www.helpscout.com/blog/kustomer-alternatives/https://www.helpscout.com/blog/kustomer-alternatives/<p>Time for a new help desk? Here are 9 Kustomer alternatives to help you find the right customer service software for your company. <a href="https://www.helpscout.com/blog/kustomer-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-manager-career-paths/https://www.helpscout.com/blog/customer-success-manager-career-paths/<p>Building a customer success manager career path can feel intimidating if you’re just getting started. Read our guide on how to move into a CSM role or boost your existing career in customer success.<a href="https://www.helpscout.com/blog/customer-success-manager-career-paths/">Read the full article</a></p>https://www.helpscout.com/blog/change-company-culture/https://www.helpscout.com/blog/change-company-culture/<p>What can you do if your company's leadership are not interested in doing the work to become customer-centric and to truly value customer service? In our latest advice column, we offer some suggestions. <a href="https://www.helpscout.com/blog/change-company-culture/">Read the full article</a></p>https://www.helpscout.com/blog/change-company-culture/https://www.helpscout.com/blog/change-company-culture/<p>What can you do if your company's leadership are not interested in doing the work to become customer-centric and to truly value customer service? In our latest advice column, we offer some suggestions. <a href="https://www.helpscout.com/blog/change-company-culture/">Read the full article</a></p>https://www.helpscout.com/blog/change-company-culture/https://www.helpscout.com/blog/change-company-culture/<p>What can you do if your company's leadership are not interested in doing the work to become customer-centric and to truly value customer service? In our latest advice column, we offer some suggestions. <a href="https://www.helpscout.com/blog/change-company-culture/">Read the full article</a></p>https://www.helpscout.com/blog/change-company-culture/https://www.helpscout.com/blog/change-company-culture/<p>What can you do if your company's leadership are not interested in doing the work to become customer-centric and to truly value customer service? In our latest advice column, we offer some suggestions. <a href="https://www.helpscout.com/blog/change-company-culture/">Read the full article</a></p>https://www.helpscout.com/blog/standard-vs-plus-pricing-plans/https://www.helpscout.com/blog/standard-vs-plus-pricing-plans/<p>Learn the difference between the Standard and Plus pricing plan—and which plan is right for you. <a href="https://www.helpscout.com/blog/standard-vs-plus-pricing-plans/">Read the full article</a></p>https://www.helpscout.com/blog/customer-feedback-email-templates/https://www.helpscout.com/blog/customer-feedback-email-templates/<p>Every customer-facing team should be asking for constructive insights from their customers. These customer feedback email templates take the guesswork out of how to ask.<a href="https://www.helpscout.com/blog/customer-feedback-email-templates/">Read the full article</a></p>https://www.helpscout.com/blog/standard-vs-plus-pricing-plans/https://www.helpscout.com/blog/standard-vs-plus-pricing-plans/<p>Learn the difference between the Standard and Plus pricing plan—and which plan is right for you. <a href="https://www.helpscout.com/blog/standard-vs-plus-pricing-plans/">Read the full article</a></p>https://www.helpscout.com/blog/customer-feedback-email-templates/https://www.helpscout.com/blog/customer-feedback-email-templates/<p>Every customer-facing team should be asking for constructive insights from their customers. These customer feedback email templates take the guesswork out of how to ask.<a href="https://www.helpscout.com/blog/customer-feedback-email-templates/">Read the full article</a></p>https://www.helpscout.com/blog/standard-vs-plus-pricing-plans/https://www.helpscout.com/blog/standard-vs-plus-pricing-plans/<p>Learn the difference between the Standard and Plus pricing plan—and which plan is right for you. <a href="https://www.helpscout.com/blog/standard-vs-plus-pricing-plans/">Read the full article</a></p>https://www.helpscout.com/blog/customer-feedback-email-templates/https://www.helpscout.com/blog/customer-feedback-email-templates/<p>Every customer-facing team should be asking for constructive insights from their customers. These customer feedback email templates take the guesswork out of how to ask.<a href="https://www.helpscout.com/blog/customer-feedback-email-templates/">Read the full article</a></p>https://www.helpscout.com/blog/standard-vs-plus-pricing-plans/https://www.helpscout.com/blog/standard-vs-plus-pricing-plans/<p>Learn the difference between the Standard and Plus pricing plan—and which plan is right for you. <a href="https://www.helpscout.com/blog/standard-vs-plus-pricing-plans/">Read the full article</a></p>https://www.helpscout.com/blog/customer-feedback-email-templates/https://www.helpscout.com/blog/customer-feedback-email-templates/<p>Every customer-facing team should be asking for constructive insights from their customers. These customer feedback email templates take the guesswork out of how to ask.<a href="https://www.helpscout.com/blog/customer-feedback-email-templates/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction-survey-templates/https://www.helpscout.com/blog/customer-satisfaction-survey-templates/<p>Uncover eight free customer satisfaction survey templates and how to glean insights after your customers respond.<a href="https://www.helpscout.com/blog/customer-satisfaction-survey-templates/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction-survey-templates/https://www.helpscout.com/blog/customer-satisfaction-survey-templates/<p>Uncover eight free customer satisfaction survey templates and how to glean insights after your customers respond.<a href="https://www.helpscout.com/blog/customer-satisfaction-survey-templates/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction-survey-templates/https://www.helpscout.com/blog/customer-satisfaction-survey-templates/<p>Uncover eight free customer satisfaction survey templates and how to glean insights after your customers respond.<a href="https://www.helpscout.com/blog/customer-satisfaction-survey-templates/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction-survey-templates/https://www.helpscout.com/blog/customer-satisfaction-survey-templates/<p>Uncover eight free customer satisfaction survey templates and how to glean insights after your customers respond.<a href="https://www.helpscout.com/blog/customer-satisfaction-survey-templates/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-superheroes/https://www.helpscout.com/blog/customer-service-superheroes/<p>We don't need customer service heroes. We need customer-centric companies producing predictable service outcomes. But what if they really were heroes?<a href="https://www.helpscout.com/blog/customer-service-superheroes/">Read the full article</a></p>https://www.helpscout.com/blog/email-vs-live-chat/https://www.helpscout.com/blog/email-vs-live-chat/<p>One of the most impactful things to consider in your support strategy is which channels to use. Both email and live chat support have pros and cons to consider as you expand on your customer support offerings.<a href="https://www.helpscout.com/blog/email-vs-live-chat/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-superheroes/https://www.helpscout.com/blog/customer-service-superheroes/<p>We don't need customer service heroes. We need customer-centric companies producing predictable service outcomes. But what if they really were heroes?<a href="https://www.helpscout.com/blog/customer-service-superheroes/">Read the full article</a></p>https://www.helpscout.com/blog/email-vs-live-chat/https://www.helpscout.com/blog/email-vs-live-chat/<p>One of the most impactful things to consider in your support strategy is which channels to use. Both email and live chat support have pros and cons to consider as you expand on your customer support offerings.<a href="https://www.helpscout.com/blog/email-vs-live-chat/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-superheroes/https://www.helpscout.com/blog/customer-service-superheroes/<p>We don't need customer service heroes. We need customer-centric companies producing predictable service outcomes. But what if they really were heroes?<a href="https://www.helpscout.com/blog/customer-service-superheroes/">Read the full article</a></p>https://www.helpscout.com/blog/email-vs-live-chat/https://www.helpscout.com/blog/email-vs-live-chat/<p>One of the most impactful things to consider in your support strategy is which channels to use. Both email and live chat support have pros and cons to consider as you expand on your customer support offerings.<a href="https://www.helpscout.com/blog/email-vs-live-chat/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-superheroes/https://www.helpscout.com/blog/customer-service-superheroes/<p>We don't need customer service heroes. We need customer-centric companies producing predictable service outcomes. But what if they really were heroes?<a href="https://www.helpscout.com/blog/customer-service-superheroes/">Read the full article</a></p>https://www.helpscout.com/blog/email-vs-live-chat/https://www.helpscout.com/blog/email-vs-live-chat/<p>One of the most impactful things to consider in your support strategy is which channels to use. Both email and live chat support have pros and cons to consider as you expand on your customer support offerings.<a href="https://www.helpscout.com/blog/email-vs-live-chat/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-manager-job-description/https://www.helpscout.com/blog/customer-support-manager-job-description/<p>Writing the best customer support manager job description is important when staffing for this key role within your company. Here are ten examples of great descriptions and templates you can use to write your next one.<a href="https://www.helpscout.com/blog/customer-support-manager-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-manager-job-description/https://www.helpscout.com/blog/customer-support-manager-job-description/<p>Writing the best customer support manager job description is important when staffing for this key role within your company. Here are ten examples of great descriptions and templates you can use to write your next one.<a href="https://www.helpscout.com/blog/customer-support-manager-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-manager-job-description/https://www.helpscout.com/blog/customer-support-manager-job-description/<p>Writing the best customer support manager job description is important when staffing for this key role within your company. Here are ten examples of great descriptions and templates you can use to write your next one.<a href="https://www.helpscout.com/blog/customer-support-manager-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-manager-job-description/https://www.helpscout.com/blog/customer-support-manager-job-description/<p>Writing the best customer support manager job description is important when staffing for this key role within your company. Here are ten examples of great descriptions and templates you can use to write your next one.<a href="https://www.helpscout.com/blog/customer-support-manager-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-not-persona/https://www.helpscout.com/blog/customer-not-persona/<p>Here’s how (and why) to give every person in your business a deeper understanding of who your customers are, how they think, and what they need.<a href="https://www.helpscout.com/blog/customer-not-persona/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-light-users/https://www.helpscout.com/blog/introducing-light-users/<p>With light users, you can easily tag in teammates from across your business to collaborate on conversations in Help Scout, and unlock valuable customer data along the way.<a href="https://www.helpscout.com/blog/introducing-light-users/">Read the full article</a></p>https://www.helpscout.com/blog/gmail-outlook-for-shared-email/https://www.helpscout.com/blog/gmail-outlook-for-shared-email/<p>If you're struggling to manage email with Google Collaborative Inbox or Outlook Shared Mailbox, learn if upgrading to a shared inbox might be right for you.<a href="https://www.helpscout.com/blog/gmail-outlook-for-shared-email/">Read the full article</a></p>https://www.helpscout.com/blog/customer-not-persona/https://www.helpscout.com/blog/customer-not-persona/<p>Here’s how (and why) to give every person in your business a deeper understanding of who your customers are, how they think, and what they need.<a href="https://www.helpscout.com/blog/customer-not-persona/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-light-users/https://www.helpscout.com/blog/introducing-light-users/<p>With light users, you can easily tag in teammates from across your business to collaborate on conversations in Help Scout, and unlock valuable customer data along the way.<a href="https://www.helpscout.com/blog/introducing-light-users/">Read the full article</a></p>https://www.helpscout.com/blog/gmail-outlook-for-shared-email/https://www.helpscout.com/blog/gmail-outlook-for-shared-email/<p>If you're struggling to manage email with Google Collaborative Inbox or Outlook Shared Mailbox, learn if upgrading to a shared inbox might be right for you.<a href="https://www.helpscout.com/blog/gmail-outlook-for-shared-email/">Read the full article</a></p>https://www.helpscout.com/blog/customer-not-persona/https://www.helpscout.com/blog/customer-not-persona/<p>Here’s how (and why) to give every person in your business a deeper understanding of who your customers are, how they think, and what they need.<a href="https://www.helpscout.com/blog/customer-not-persona/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-light-users/https://www.helpscout.com/blog/introducing-light-users/<p>With light users, you can easily tag in teammates from across your business to collaborate on conversations in Help Scout, and unlock valuable customer data along the way.<a href="https://www.helpscout.com/blog/introducing-light-users/">Read the full article</a></p>https://www.helpscout.com/blog/gmail-outlook-for-shared-email/https://www.helpscout.com/blog/gmail-outlook-for-shared-email/<p>If you're struggling to manage email with Google Collaborative Inbox or Outlook Shared Mailbox, learn if upgrading to a shared inbox might be right for you.<a href="https://www.helpscout.com/blog/gmail-outlook-for-shared-email/">Read the full article</a></p>https://www.helpscout.com/blog/customer-not-persona/https://www.helpscout.com/blog/customer-not-persona/<p>Here’s how (and why) to give every person in your business a deeper understanding of who your customers are, how they think, and what they need.<a href="https://www.helpscout.com/blog/customer-not-persona/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-light-users/https://www.helpscout.com/blog/introducing-light-users/<p>With light users, you can easily tag in teammates from across your business to collaborate on conversations in Help Scout, and unlock valuable customer data along the way.<a href="https://www.helpscout.com/blog/introducing-light-users/">Read the full article</a></p>https://www.helpscout.com/blog/gmail-outlook-for-shared-email/https://www.helpscout.com/blog/gmail-outlook-for-shared-email/<p>If you're struggling to manage email with Google Collaborative Inbox or Outlook Shared Mailbox, learn if upgrading to a shared inbox might be right for you.<a href="https://www.helpscout.com/blog/gmail-outlook-for-shared-email/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-plan-templates/https://www.helpscout.com/blog/customer-success-plan-templates/<p>These free customer success plan templates will help guide your team toward providing the best possible experience for your customers.<a href="https://www.helpscout.com/blog/customer-success-plan-templates/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-plan-templates/https://www.helpscout.com/blog/customer-success-plan-templates/<p>These free customer success plan templates will help guide your team toward providing the best possible experience for your customers.<a href="https://www.helpscout.com/blog/customer-success-plan-templates/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-plan-templates/https://www.helpscout.com/blog/customer-success-plan-templates/<p>These free customer success plan templates will help guide your team toward providing the best possible experience for your customers.<a href="https://www.helpscout.com/blog/customer-success-plan-templates/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-plan-templates/https://www.helpscout.com/blog/customer-success-plan-templates/<p>These free customer success plan templates will help guide your team toward providing the best possible experience for your customers.<a href="https://www.helpscout.com/blog/customer-success-plan-templates/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-hiring-project-ideas/https://www.helpscout.com/blog/customer-service-hiring-project-ideas/<p>Customer service job interview projects are useful, but they are by no means a silver bullet. Learn the dos and don’ts to find the best candidate for your role. <a href="https://www.helpscout.com/blog/customer-service-hiring-project-ideas/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-hiring-project-ideas/https://www.helpscout.com/blog/customer-service-hiring-project-ideas/<p>Customer service job interview projects are useful, but they are by no means a silver bullet. Learn the dos and don’ts to find the best candidate for your role. <a href="https://www.helpscout.com/blog/customer-service-hiring-project-ideas/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-hiring-project-ideas/https://www.helpscout.com/blog/customer-service-hiring-project-ideas/<p>Customer service job interview projects are useful, but they are by no means a silver bullet. Learn the dos and don’ts to find the best candidate for your role. <a href="https://www.helpscout.com/blog/customer-service-hiring-project-ideas/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-hiring-project-ideas/https://www.helpscout.com/blog/customer-service-hiring-project-ideas/<p>Customer service job interview projects are useful, but they are by no means a silver bullet. Learn the dos and don’ts to find the best candidate for your role. <a href="https://www.helpscout.com/blog/customer-service-hiring-project-ideas/">Read the full article</a></p>https://www.helpscout.com/blog/support-team-swarming-vs-tiering/https://www.helpscout.com/blog/support-team-swarming-vs-tiering/<p>Tiered support has been the established method of addressing customer questions. However, support swarming has additional benefits that can help with specific aspects of team management. In this blog post, we break down the benefits and drawbacks of support swarming vs. tiering.<a href="https://www.helpscout.com/blog/support-team-swarming-vs-tiering/">Read the full article</a></p>https://www.helpscout.com/blog/support-team-swarming-vs-tiering/https://www.helpscout.com/blog/support-team-swarming-vs-tiering/<p>Tiered support has been the established method of addressing customer questions. However, support swarming has additional benefits that can help with specific aspects of team management. In this blog post, we break down the benefits and drawbacks of support swarming vs. tiering.<a href="https://www.helpscout.com/blog/support-team-swarming-vs-tiering/">Read the full article</a></p>https://www.helpscout.com/blog/support-team-swarming-vs-tiering/https://www.helpscout.com/blog/support-team-swarming-vs-tiering/<p>Tiered support has been the established method of addressing customer questions. However, support swarming has additional benefits that can help with specific aspects of team management. In this blog post, we break down the benefits and drawbacks of support swarming vs. tiering.<a href="https://www.helpscout.com/blog/support-team-swarming-vs-tiering/">Read the full article</a></p>https://www.helpscout.com/blog/support-team-swarming-vs-tiering/https://www.helpscout.com/blog/support-team-swarming-vs-tiering/<p>Tiered support has been the established method of addressing customer questions. However, support swarming has additional benefits that can help with specific aspects of team management. In this blog post, we break down the benefits and drawbacks of support swarming vs. tiering.<a href="https://www.helpscout.com/blog/support-team-swarming-vs-tiering/">Read the full article</a></p>https://www.helpscout.com/blog/product-support-analyst-job-description/https://www.helpscout.com/blog/product-support-analyst-job-description/<p>Here are five examples of great product support analyst job descriptions and suggestions you can use to write your next one.<a href="https://www.helpscout.com/blog/product-support-analyst-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/product-support-analyst-job-description/https://www.helpscout.com/blog/product-support-analyst-job-description/<p>Here are five examples of great product support analyst job descriptions and suggestions you can use to write your next one.<a href="https://www.helpscout.com/blog/product-support-analyst-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/product-support-analyst-job-description/https://www.helpscout.com/blog/product-support-analyst-job-description/<p>Here are five examples of great product support analyst job descriptions and suggestions you can use to write your next one.<a href="https://www.helpscout.com/blog/product-support-analyst-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/product-support-analyst-job-description/https://www.helpscout.com/blog/product-support-analyst-job-description/<p>Here are five examples of great product support analyst job descriptions and suggestions you can use to write your next one.<a href="https://www.helpscout.com/blog/product-support-analyst-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/increase-team-productivity/https://www.helpscout.com/blog/increase-team-productivity/<p>Many support managers spend a ton of time trying to increase productivity. By shifting your focus from output to empowerment, you can create more efficiency at work.<a href="https://www.helpscout.com/blog/increase-team-productivity/">Read the full article</a></p>https://www.helpscout.com/blog/increase-team-productivity/https://www.helpscout.com/blog/increase-team-productivity/<p>Many support managers spend a ton of time trying to increase productivity. By shifting your focus from output to empowerment, you can create more efficiency at work.<a href="https://www.helpscout.com/blog/increase-team-productivity/">Read the full article</a></p>https://www.helpscout.com/blog/increase-team-productivity/https://www.helpscout.com/blog/increase-team-productivity/<p>Many support managers spend a ton of time trying to increase productivity. By shifting your focus from output to empowerment, you can create more efficiency at work.<a href="https://www.helpscout.com/blog/increase-team-productivity/">Read the full article</a></p>https://www.helpscout.com/blog/increase-team-productivity/https://www.helpscout.com/blog/increase-team-productivity/<p>Many support managers spend a ton of time trying to increase productivity. By shifting your focus from output to empowerment, you can create more efficiency at work.<a href="https://www.helpscout.com/blog/increase-team-productivity/">Read the full article</a></p>https://www.helpscout.com/blog/helpshift-alternatives/https://www.helpscout.com/blog/helpshift-alternatives/<p>There’s no doubt Helpshift is a useful tool, but it is limited. If you’re looking for something more robust, check out our list of nine Helpshift alternatives. <a href="https://www.helpscout.com/blog/helpshift-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/helpshift-alternatives/https://www.helpscout.com/blog/helpshift-alternatives/<p>There’s no doubt Helpshift is a useful tool, but it is limited. If you’re looking for something more robust, check out our list of nine Helpshift alternatives. <a href="https://www.helpscout.com/blog/helpshift-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/helpshift-alternatives/https://www.helpscout.com/blog/helpshift-alternatives/<p>There’s no doubt Helpshift is a useful tool, but it is limited. If you’re looking for something more robust, check out our list of nine Helpshift alternatives. <a href="https://www.helpscout.com/blog/helpshift-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/helpshift-alternatives/https://www.helpscout.com/blog/helpshift-alternatives/<p>There’s no doubt Helpshift is a useful tool, but it is limited. If you’re looking for something more robust, check out our list of nine Helpshift alternatives. <a href="https://www.helpscout.com/blog/helpshift-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-software-for-small-businesses/https://www.helpscout.com/blog/help-desk-software-for-small-businesses/<p>When it comes to help desk software for small businesses, finding a good fit is key. Here are nine platforms to consider as you begin your search. <a href="https://www.helpscout.com/blog/help-desk-software-for-small-businesses/">Read the full article</a></p>https://www.helpscout.com/blog/zoho-desk-alternatives/https://www.helpscout.com/blog/zoho-desk-alternatives/<p>Whether you’re a current Zoho Desk user or simply searching for other options to check out, we have a list of seven Zoho Desk alternatives for you to consider.<a href="https://www.helpscout.com/blog/zoho-desk-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-software-for-small-businesses/https://www.helpscout.com/blog/help-desk-software-for-small-businesses/<p>When it comes to help desk software for small businesses, finding a good fit is key. Here are nine platforms to consider as you begin your search. <a href="https://www.helpscout.com/blog/help-desk-software-for-small-businesses/">Read the full article</a></p>https://www.helpscout.com/blog/zoho-desk-alternatives/https://www.helpscout.com/blog/zoho-desk-alternatives/<p>Whether you’re a current Zoho Desk user or simply searching for other options to check out, we have a list of seven Zoho Desk alternatives for you to consider.<a href="https://www.helpscout.com/blog/zoho-desk-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-software-for-small-businesses/https://www.helpscout.com/blog/help-desk-software-for-small-businesses/<p>When it comes to help desk software for small businesses, finding a good fit is key. Here are nine platforms to consider as you begin your search. <a href="https://www.helpscout.com/blog/help-desk-software-for-small-businesses/">Read the full article</a></p>https://www.helpscout.com/blog/zoho-desk-alternatives/https://www.helpscout.com/blog/zoho-desk-alternatives/<p>Whether you’re a current Zoho Desk user or simply searching for other options to check out, we have a list of seven Zoho Desk alternatives for you to consider.<a href="https://www.helpscout.com/blog/zoho-desk-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-software-for-small-businesses/https://www.helpscout.com/blog/help-desk-software-for-small-businesses/<p>When it comes to help desk software for small businesses, finding a good fit is key. Here are nine platforms to consider as you begin your search. <a href="https://www.helpscout.com/blog/help-desk-software-for-small-businesses/">Read the full article</a></p>https://www.helpscout.com/blog/zoho-desk-alternatives/https://www.helpscout.com/blog/zoho-desk-alternatives/<p>Whether you’re a current Zoho Desk user or simply searching for other options to check out, we have a list of seven Zoho Desk alternatives for you to consider.<a href="https://www.helpscout.com/blog/zoho-desk-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/9-best-live-chat-widgets/https://www.helpscout.com/blog/9-best-live-chat-widgets/<p>Live chat widgets are useful tools that can help small businesses deliver an outstanding customer experience. Learn why it’s worth the investment and consider these nine tools.<a href="https://www.helpscout.com/blog/9-best-live-chat-widgets/">Read the full article</a></p>https://www.helpscout.com/blog/9-best-live-chat-widgets/https://www.helpscout.com/blog/9-best-live-chat-widgets/<p>Live chat widgets are useful tools that can help small businesses deliver an outstanding customer experience. Learn why it’s worth the investment and consider these nine tools.<a href="https://www.helpscout.com/blog/9-best-live-chat-widgets/">Read the full article</a></p>https://www.helpscout.com/blog/9-best-live-chat-widgets/https://www.helpscout.com/blog/9-best-live-chat-widgets/<p>Live chat widgets are useful tools that can help small businesses deliver an outstanding customer experience. Learn why it’s worth the investment and consider these nine tools.<a href="https://www.helpscout.com/blog/9-best-live-chat-widgets/">Read the full article</a></p>https://www.helpscout.com/blog/9-best-live-chat-widgets/https://www.helpscout.com/blog/9-best-live-chat-widgets/<p>Live chat widgets are useful tools that can help small businesses deliver an outstanding customer experience. Learn why it’s worth the investment and consider these nine tools.<a href="https://www.helpscout.com/blog/9-best-live-chat-widgets/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-write-an-auto-reply-email/https://www.helpscout.com/blog/how-to-write-an-auto-reply-email/<p>Auto-reply emails can acknowledge your customer and provide great follow-up information without adding additional burden to staff. Take a look at these six examples of how to write an amazing message of your own.<a href="https://www.helpscout.com/blog/how-to-write-an-auto-reply-email/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-write-an-auto-reply-email/https://www.helpscout.com/blog/how-to-write-an-auto-reply-email/<p>Auto-reply emails can acknowledge your customer and provide great follow-up information without adding additional burden to staff. Take a look at these six examples of how to write an amazing message of your own.<a href="https://www.helpscout.com/blog/how-to-write-an-auto-reply-email/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-write-an-auto-reply-email/https://www.helpscout.com/blog/how-to-write-an-auto-reply-email/<p>Auto-reply emails can acknowledge your customer and provide great follow-up information without adding additional burden to staff. Take a look at these six examples of how to write an amazing message of your own.<a href="https://www.helpscout.com/blog/how-to-write-an-auto-reply-email/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-write-an-auto-reply-email/https://www.helpscout.com/blog/how-to-write-an-auto-reply-email/<p>Auto-reply emails can acknowledge your customer and provide great follow-up information without adding additional burden to staff. Take a look at these six examples of how to write an amazing message of your own.<a href="https://www.helpscout.com/blog/how-to-write-an-auto-reply-email/">Read the full article</a></p>https://www.helpscout.com/blog/liveagent-alternatives/https://www.helpscout.com/blog/liveagent-alternatives/<p>LiveAgent meets many different needs, but it may not be perfectly suited to everyone. If you’re looking for an alternative, we have 8 options to check out.<a href="https://www.helpscout.com/blog/liveagent-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/liveagent-alternatives/https://www.helpscout.com/blog/liveagent-alternatives/<p>LiveAgent meets many different needs, but it may not be perfectly suited to everyone. If you’re looking for an alternative, we have 8 options to check out.<a href="https://www.helpscout.com/blog/liveagent-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/liveagent-alternatives/https://www.helpscout.com/blog/liveagent-alternatives/<p>LiveAgent meets many different needs, but it may not be perfectly suited to everyone. If you’re looking for an alternative, we have 8 options to check out.<a href="https://www.helpscout.com/blog/liveagent-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/liveagent-alternatives/https://www.helpscout.com/blog/liveagent-alternatives/<p>LiveAgent meets many different needs, but it may not be perfectly suited to everyone. If you’re looking for an alternative, we have 8 options to check out.<a href="https://www.helpscout.com/blog/liveagent-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/realtyninja/https://www.helpscout.com/blog/realtyninja/<p>Help Scout is a fantastic support tool, but that’s not all it is. Learn the many ways the RealtyNinja team uses Help Scout to better their business. <a href="https://www.helpscout.com/blog/realtyninja/">Read the full article</a></p>https://www.helpscout.com/blog/census-help-scout-partnership/https://www.helpscout.com/blog/census-help-scout-partnership/<p>Today we’re thrilled to announce our partnership with Census, a supercharged operational analytics tool that syncs data from your warehouse into all your business tools, allowing teams to act and automate with confidence. <a href="https://www.helpscout.com/blog/census-help-scout-partnership/">Read the full article</a></p>https://www.helpscout.com/blog/realtyninja/https://www.helpscout.com/blog/realtyninja/<p>Help Scout is a fantastic support tool, but that’s not all it is. Learn the many ways the RealtyNinja team uses Help Scout to better their business. <a href="https://www.helpscout.com/blog/realtyninja/">Read the full article</a></p>https://www.helpscout.com/blog/census-help-scout-partnership/https://www.helpscout.com/blog/census-help-scout-partnership/<p>Today we’re thrilled to announce our partnership with Census, a supercharged operational analytics tool that syncs data from your warehouse into all your business tools, allowing teams to act and automate with confidence. <a href="https://www.helpscout.com/blog/census-help-scout-partnership/">Read the full article</a></p>https://www.helpscout.com/blog/realtyninja/https://www.helpscout.com/blog/realtyninja/<p>Help Scout is a fantastic support tool, but that’s not all it is. Learn the many ways the RealtyNinja team uses Help Scout to better their business. <a href="https://www.helpscout.com/blog/realtyninja/">Read the full article</a></p>https://www.helpscout.com/blog/census-help-scout-partnership/https://www.helpscout.com/blog/census-help-scout-partnership/<p>Today we’re thrilled to announce our partnership with Census, a supercharged operational analytics tool that syncs data from your warehouse into all your business tools, allowing teams to act and automate with confidence. <a href="https://www.helpscout.com/blog/census-help-scout-partnership/">Read the full article</a></p>https://www.helpscout.com/blog/realtyninja/https://www.helpscout.com/blog/realtyninja/<p>Help Scout is a fantastic support tool, but that’s not all it is. Learn the many ways the RealtyNinja team uses Help Scout to better their business. <a href="https://www.helpscout.com/blog/realtyninja/">Read the full article</a></p>https://www.helpscout.com/blog/census-help-scout-partnership/https://www.helpscout.com/blog/census-help-scout-partnership/<p>Today we’re thrilled to announce our partnership with Census, a supercharged operational analytics tool that syncs data from your warehouse into all your business tools, allowing teams to act and automate with confidence. <a href="https://www.helpscout.com/blog/census-help-scout-partnership/">Read the full article</a></p>https://www.helpscout.com/email-support-not-account-managers/https://www.helpscout.com/email-support-not-account-managers/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/email-support-not-account-managers/">Read the full article</a></p>https://www.helpscout.com/blog/june-2022-release-notes/https://www.helpscout.com/blog/june-2022-release-notes/<p>Release Notes is our quarterly update that highlights recent product improvements we've made so you can easily stay up to date on what's new in Help Scout.<a href="https://www.helpscout.com/blog/june-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/email-support-not-account-managers/https://www.helpscout.com/email-support-not-account-managers/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/email-support-not-account-managers/">Read the full article</a></p>https://www.helpscout.com/blog/june-2022-release-notes/https://www.helpscout.com/blog/june-2022-release-notes/<p>Release Notes is our quarterly update that highlights recent product improvements we've made so you can easily stay up to date on what's new in Help Scout.<a href="https://www.helpscout.com/blog/june-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/email-support-not-account-managers/https://www.helpscout.com/email-support-not-account-managers/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/email-support-not-account-managers/">Read the full article</a></p>https://www.helpscout.com/blog/june-2022-release-notes/https://www.helpscout.com/blog/june-2022-release-notes/<p>Release Notes is our quarterly update that highlights recent product improvements we've made so you can easily stay up to date on what's new in Help Scout.<a href="https://www.helpscout.com/blog/june-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/email-support-not-account-managers/https://www.helpscout.com/email-support-not-account-managers/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/email-support-not-account-managers/">Read the full article</a></p>https://www.helpscout.com/blog/june-2022-release-notes/https://www.helpscout.com/blog/june-2022-release-notes/<p>Release Notes is our quarterly update that highlights recent product improvements we've made so you can easily stay up to date on what's new in Help Scout.<a href="https://www.helpscout.com/blog/june-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/7-types-of-software-every-small-business-should-consider/https://www.helpscout.com/blog/7-types-of-software-every-small-business-should-consider/<p>Software is by no means a magic wand, but it can make some of the challenges your small business faces a little less challenging. <a href="https://www.helpscout.com/blog/7-types-of-software-every-small-business-should-consider/">Read the full article</a></p>https://www.helpscout.com/blog/7-types-of-software-every-small-business-should-consider/https://www.helpscout.com/blog/7-types-of-software-every-small-business-should-consider/<p>Software is by no means a magic wand, but it can make some of the challenges your small business faces a little less challenging. <a href="https://www.helpscout.com/blog/7-types-of-software-every-small-business-should-consider/">Read the full article</a></p>https://www.helpscout.com/blog/7-types-of-software-every-small-business-should-consider/https://www.helpscout.com/blog/7-types-of-software-every-small-business-should-consider/<p>Software is by no means a magic wand, but it can make some of the challenges your small business faces a little less challenging. <a href="https://www.helpscout.com/blog/7-types-of-software-every-small-business-should-consider/">Read the full article</a></p>https://www.helpscout.com/blog/7-types-of-software-every-small-business-should-consider/https://www.helpscout.com/blog/7-types-of-software-every-small-business-should-consider/<p>Software is by no means a magic wand, but it can make some of the challenges your small business faces a little less challenging. <a href="https://www.helpscout.com/blog/7-types-of-software-every-small-business-should-consider/">Read the full article</a></p>https://www.helpscout.com/blog/boost-team-collaboration/https://www.helpscout.com/blog/boost-team-collaboration/<p>Learn common blockers, benefits, and the best ways to improve your team collaboration across the board.<a href="https://www.helpscout.com/blog/boost-team-collaboration/">Read the full article</a></p>https://www.helpscout.com/blog/boost-team-collaboration/https://www.helpscout.com/blog/boost-team-collaboration/<p>Learn common blockers, benefits, and the best ways to improve your team collaboration across the board.<a href="https://www.helpscout.com/blog/boost-team-collaboration/">Read the full article</a></p>https://www.helpscout.com/blog/boost-team-collaboration/https://www.helpscout.com/blog/boost-team-collaboration/<p>Learn common blockers, benefits, and the best ways to improve your team collaboration across the board.<a href="https://www.helpscout.com/blog/boost-team-collaboration/">Read the full article</a></p>https://www.helpscout.com/blog/boost-team-collaboration/https://www.helpscout.com/blog/boost-team-collaboration/<p>Learn common blockers, benefits, and the best ways to improve your team collaboration across the board.<a href="https://www.helpscout.com/blog/boost-team-collaboration/">Read the full article</a></p>https://www.helpscout.com/blog/google-lamda-customer-service/https://www.helpscout.com/blog/google-lamda-customer-service/<p>A Google engineer has been put on leave for breaching confidentiality policies. He claims to have worked with a sentient AI though professionals in the field are dubious. Whether or not this bot has truly experienced feelings it does raise some interesting questions.<a href="https://www.helpscout.com/blog/google-lamda-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/google-lamda-customer-service/https://www.helpscout.com/blog/google-lamda-customer-service/<p>A Google engineer has been put on leave for breaching confidentiality policies. He claims to have worked with a sentient AI though professionals in the field are dubious. Whether or not this bot has truly experienced feelings it does raise some interesting questions.<a href="https://www.helpscout.com/blog/google-lamda-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/google-lamda-customer-service/https://www.helpscout.com/blog/google-lamda-customer-service/<p>A Google engineer has been put on leave for breaching confidentiality policies. He claims to have worked with a sentient AI though professionals in the field are dubious. Whether or not this bot has truly experienced feelings it does raise some interesting questions.<a href="https://www.helpscout.com/blog/google-lamda-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/google-lamda-customer-service/https://www.helpscout.com/blog/google-lamda-customer-service/<p>A Google engineer has been put on leave for breaching confidentiality policies. He claims to have worked with a sentient AI though professionals in the field are dubious. Whether or not this bot has truly experienced feelings it does raise some interesting questions.<a href="https://www.helpscout.com/blog/google-lamda-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/email-support-software/https://www.helpscout.com/blog/email-support-software/<p>Email is everywhere, especially if you work in customer support. Here’s how to optimize it with email support software.<a href="https://www.helpscout.com/blog/email-support-software/">Read the full article</a></p>https://www.helpscout.com/blog/email-support-software/https://www.helpscout.com/blog/email-support-software/<p>Email is everywhere, especially if you work in customer support. Here’s how to optimize it with email support software.<a href="https://www.helpscout.com/blog/email-support-software/">Read the full article</a></p>https://www.helpscout.com/blog/email-support-software/https://www.helpscout.com/blog/email-support-software/<p>Email is everywhere, especially if you work in customer support. Here’s how to optimize it with email support software.<a href="https://www.helpscout.com/blog/email-support-software/">Read the full article</a></p>https://www.helpscout.com/blog/email-support-software/https://www.helpscout.com/blog/email-support-software/<p>Email is everywhere, especially if you work in customer support. Here’s how to optimize it with email support software.<a href="https://www.helpscout.com/blog/email-support-software/">Read the full article</a></p>https://www.helpscout.com/helpu/omnichannel-vs-multichannel-support/https://www.helpscout.com/helpu/omnichannel-vs-multichannel-support/<p>Learn what omnichannel customer service is, how to get started building an omnichannel strategy, and best practices for getting it right.<a href="https://www.helpscout.com/helpu/omnichannel-vs-multichannel-support/">Read the full article</a></p>https://www.helpscout.com/helpu/omnichannel-vs-multichannel-support/https://www.helpscout.com/helpu/omnichannel-vs-multichannel-support/<p>Learn what omnichannel customer service is, how to get started building an omnichannel strategy, and best practices for getting it right.<a href="https://www.helpscout.com/helpu/omnichannel-vs-multichannel-support/">Read the full article</a></p>https://www.helpscout.com/helpu/omnichannel-vs-multichannel-support/https://www.helpscout.com/helpu/omnichannel-vs-multichannel-support/<p>Learn what omnichannel customer service is, how to get started building an omnichannel strategy, and best practices for getting it right.<a href="https://www.helpscout.com/helpu/omnichannel-vs-multichannel-support/">Read the full article</a></p>https://www.helpscout.com/helpu/omnichannel-vs-multichannel-support/https://www.helpscout.com/helpu/omnichannel-vs-multichannel-support/<p>Learn what omnichannel customer service is, how to get started building an omnichannel strategy, and best practices for getting it right.<a href="https://www.helpscout.com/helpu/omnichannel-vs-multichannel-support/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-insights/https://www.helpscout.com/blog/customer-support-insights/<p>Your customers tell you what they really want, but mostly inside customer service requests. Here’s how to uncover inbox insights. <a href="https://www.helpscout.com/blog/customer-support-insights/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-insights/https://www.helpscout.com/blog/customer-support-insights/<p>Your customers tell you what they really want, but mostly inside customer service requests. Here’s how to uncover inbox insights. <a href="https://www.helpscout.com/blog/customer-support-insights/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-insights/https://www.helpscout.com/blog/customer-support-insights/<p>Your customers tell you what they really want, but mostly inside customer service requests. Here’s how to uncover inbox insights. <a href="https://www.helpscout.com/blog/customer-support-insights/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-insights/https://www.helpscout.com/blog/customer-support-insights/<p>Your customers tell you what they really want, but mostly inside customer service requests. Here’s how to uncover inbox insights. <a href="https://www.helpscout.com/blog/customer-support-insights/">Read the full article</a></p>https://www.helpscout.com/blog/customer-onboarding/https://www.helpscout.com/blog/customer-onboarding/<p>A detailed guide to creating a customer onboarding process, with best practices to help customers achieve success with your product.<a href="https://www.helpscout.com/blog/customer-onboarding/">Read the full article</a></p>https://www.helpscout.com/blog/customer-onboarding/https://www.helpscout.com/blog/customer-onboarding/<p>A detailed guide to creating a customer onboarding process, with best practices to help customers achieve success with your product.<a href="https://www.helpscout.com/blog/customer-onboarding/">Read the full article</a></p>https://www.helpscout.com/blog/customer-onboarding/https://www.helpscout.com/blog/customer-onboarding/<p>A detailed guide to creating a customer onboarding process, with best practices to help customers achieve success with your product.<a href="https://www.helpscout.com/blog/customer-onboarding/">Read the full article</a></p>https://www.helpscout.com/blog/customer-onboarding/https://www.helpscout.com/blog/customer-onboarding/<p>A detailed guide to creating a customer onboarding process, with best practices to help customers achieve success with your product.<a href="https://www.helpscout.com/blog/customer-onboarding/">Read the full article</a></p>https://www.helpscout.com/customers/george-washington-university/https://www.helpscout.com/customers/george-washington-university/<p>Learn how the team at George Washington University handled a 22% increase in email traffic using Help Scout.<a href="https://www.helpscout.com/customers/george-washington-university/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-metrics/https://www.helpscout.com/blog/customer-experience-metrics/<p>Discover 7 basic, next-level, and intriguing customer experience metrics that will help you measure and improve CX at your company.<a href="https://www.helpscout.com/blog/customer-experience-metrics/">Read the full article</a></p>https://www.helpscout.com/customers/george-washington-university/https://www.helpscout.com/customers/george-washington-university/<p>Learn how the team at George Washington University handled a 22% increase in email traffic using Help Scout.<a href="https://www.helpscout.com/customers/george-washington-university/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-metrics/https://www.helpscout.com/blog/customer-experience-metrics/<p>Discover 7 basic, next-level, and intriguing customer experience metrics that will help you measure and improve CX at your company.<a href="https://www.helpscout.com/blog/customer-experience-metrics/">Read the full article</a></p>https://www.helpscout.com/customers/george-washington-university/https://www.helpscout.com/customers/george-washington-university/<p>Learn how the team at George Washington University handled a 22% increase in email traffic using Help Scout.<a href="https://www.helpscout.com/customers/george-washington-university/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-metrics/https://www.helpscout.com/blog/customer-experience-metrics/<p>Discover 7 basic, next-level, and intriguing customer experience metrics that will help you measure and improve CX at your company.<a href="https://www.helpscout.com/blog/customer-experience-metrics/">Read the full article</a></p>https://www.helpscout.com/customers/george-washington-university/https://www.helpscout.com/customers/george-washington-university/<p>Learn how the team at George Washington University handled a 22% increase in email traffic using Help Scout.<a href="https://www.helpscout.com/customers/george-washington-university/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-metrics/https://www.helpscout.com/blog/customer-experience-metrics/<p>Discover 7 basic, next-level, and intriguing customer experience metrics that will help you measure and improve CX at your company.<a href="https://www.helpscout.com/blog/customer-experience-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/happyfox-alternatives/https://www.helpscout.com/blog/happyfox-alternatives/<p>If you’re a HappyFox customer who's looking for a new tool, this list of the nine best HappyFox alternatives will help you make a decision.<a href="https://www.helpscout.com/blog/happyfox-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/happyfox-alternatives/https://www.helpscout.com/blog/happyfox-alternatives/<p>If you’re a HappyFox customer who's looking for a new tool, this list of the nine best HappyFox alternatives will help you make a decision.<a href="https://www.helpscout.com/blog/happyfox-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/happyfox-alternatives/https://www.helpscout.com/blog/happyfox-alternatives/<p>If you’re a HappyFox customer who's looking for a new tool, this list of the nine best HappyFox alternatives will help you make a decision.<a href="https://www.helpscout.com/blog/happyfox-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/happyfox-alternatives/https://www.helpscout.com/blog/happyfox-alternatives/<p>If you’re a HappyFox customer who's looking for a new tool, this list of the nine best HappyFox alternatives will help you make a decision.<a href="https://www.helpscout.com/blog/happyfox-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-live-chat/https://www.helpscout.com/blog/ecommerce-live-chat/<p>Live chat increases customer satisfaction and conversions while decreasing cart abandonment. Browse the top 12 ecommerce live chat tools.<a href="https://www.helpscout.com/blog/ecommerce-live-chat/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-software-for-schools/https://www.helpscout.com/blog/help-desk-software-for-schools/<p>Adopting the right help desk software can help administrators at universities, colleges, and school districts reduce email volume by 30%.<a href="https://www.helpscout.com/blog/help-desk-software-for-schools/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-live-chat/https://www.helpscout.com/blog/ecommerce-live-chat/<p>Live chat increases customer satisfaction and conversions while decreasing cart abandonment. Browse the top 12 ecommerce live chat tools.<a href="https://www.helpscout.com/blog/ecommerce-live-chat/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-software-for-schools/https://www.helpscout.com/blog/help-desk-software-for-schools/<p>Adopting the right help desk software can help administrators at universities, colleges, and school districts reduce email volume by 30%.<a href="https://www.helpscout.com/blog/help-desk-software-for-schools/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-live-chat/https://www.helpscout.com/blog/ecommerce-live-chat/<p>Live chat increases customer satisfaction and conversions while decreasing cart abandonment. Browse the top 12 ecommerce live chat tools.<a href="https://www.helpscout.com/blog/ecommerce-live-chat/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-software-for-schools/https://www.helpscout.com/blog/help-desk-software-for-schools/<p>Adopting the right help desk software can help administrators at universities, colleges, and school districts reduce email volume by 30%.<a href="https://www.helpscout.com/blog/help-desk-software-for-schools/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-live-chat/https://www.helpscout.com/blog/ecommerce-live-chat/<p>Live chat increases customer satisfaction and conversions while decreasing cart abandonment. Browse the top 12 ecommerce live chat tools.<a href="https://www.helpscout.com/blog/ecommerce-live-chat/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-software-for-schools/https://www.helpscout.com/blog/help-desk-software-for-schools/<p>Adopting the right help desk software can help administrators at universities, colleges, and school districts reduce email volume by 30%.<a href="https://www.helpscout.com/blog/help-desk-software-for-schools/">Read the full article</a></p>https://www.helpscout.com/blog/docs-meets-beacon/https://www.helpscout.com/blog/docs-meets-beacon/<p>The Docs + Beacon integration helps your team provide personalized support so your customers can find answers how and when they need to.<a href="https://www.helpscout.com/blog/docs-meets-beacon/">Read the full article</a></p>https://www.helpscout.com/blog/docs-meets-beacon/https://www.helpscout.com/blog/docs-meets-beacon/<p>The Docs + Beacon integration helps your team provide personalized support so your customers can find answers how and when they need to.<a href="https://www.helpscout.com/blog/docs-meets-beacon/">Read the full article</a></p>https://www.helpscout.com/blog/docs-meets-beacon/https://www.helpscout.com/blog/docs-meets-beacon/<p>The Docs + Beacon integration helps your team provide personalized support so your customers can find answers how and when they need to.<a href="https://www.helpscout.com/blog/docs-meets-beacon/">Read the full article</a></p>https://www.helpscout.com/blog/docs-meets-beacon/https://www.helpscout.com/blog/docs-meets-beacon/<p>The Docs + Beacon integration helps your team provide personalized support so your customers can find answers how and when they need to.<a href="https://www.helpscout.com/blog/docs-meets-beacon/">Read the full article</a></p>https://www.helpscout.com/blog/kayako-alternatives/https://www.helpscout.com/blog/kayako-alternatives/<p>Looking for the best customer support tool for your team? We’ve compared 11 different Kayako alternatives to help you find the best option.<a href="https://www.helpscout.com/blog/kayako-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/kayako-alternatives/https://www.helpscout.com/blog/kayako-alternatives/<p>Looking for the best customer support tool for your team? We’ve compared 11 different Kayako alternatives to help you find the best option.<a href="https://www.helpscout.com/blog/kayako-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/kayako-alternatives/https://www.helpscout.com/blog/kayako-alternatives/<p>Looking for the best customer support tool for your team? We’ve compared 11 different Kayako alternatives to help you find the best option.<a href="https://www.helpscout.com/blog/kayako-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/kayako-alternatives/https://www.helpscout.com/blog/kayako-alternatives/<p>Looking for the best customer support tool for your team? We’ve compared 11 different Kayako alternatives to help you find the best option.<a href="https://www.helpscout.com/blog/kayako-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/to-be-deleted-test-blog-post/https://www.helpscout.com/blog/to-be-deleted-test-blog-post/<p>[TO BE DELETED] Test Blog Post<a href="https://www.helpscout.com/blog/to-be-deleted-test-blog-post/">Read the full article</a></p>https://www.helpscout.com/to-be-deleted-test-customer-story/https://www.helpscout.com/to-be-deleted-test-customer-story/<p>[TO BE DELETED] Test Customer Story<a href="https://www.helpscout.com/to-be-deleted-test-customer-story/">Read the full article</a></p>https://www.helpscout.com/blog/to-be-deleted-test-blog-post/https://www.helpscout.com/blog/to-be-deleted-test-blog-post/<p>[TO BE DELETED] Test Blog Post<a href="https://www.helpscout.com/blog/to-be-deleted-test-blog-post/">Read the full article</a></p>https://www.helpscout.com/to-be-deleted-test-customer-story/https://www.helpscout.com/to-be-deleted-test-customer-story/<p>[TO BE DELETED] Test Customer Story<a href="https://www.helpscout.com/to-be-deleted-test-customer-story/">Read the full article</a></p>https://www.helpscout.com/blog/to-be-deleted-test-blog-post/https://www.helpscout.com/blog/to-be-deleted-test-blog-post/<p>[TO BE DELETED] Test Blog Post<a href="https://www.helpscout.com/blog/to-be-deleted-test-blog-post/">Read the full article</a></p>https://www.helpscout.com/to-be-deleted-test-customer-story/https://www.helpscout.com/to-be-deleted-test-customer-story/<p>[TO BE DELETED] Test Customer Story<a href="https://www.helpscout.com/to-be-deleted-test-customer-story/">Read the full article</a></p>https://www.helpscout.com/blog/to-be-deleted-test-blog-post/https://www.helpscout.com/blog/to-be-deleted-test-blog-post/<p>[TO BE DELETED] Test Blog Post<a href="https://www.helpscout.com/blog/to-be-deleted-test-blog-post/">Read the full article</a></p>https://www.helpscout.com/to-be-deleted-test-customer-story/https://www.helpscout.com/to-be-deleted-test-customer-story/<p>[TO BE DELETED] Test Customer Story<a href="https://www.helpscout.com/to-be-deleted-test-customer-story/">Read the full article</a></p>https://www.helpscout.com/blog/march-2022-release-notes/https://www.helpscout.com/blog/march-2022-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new<a href="https://www.helpscout.com/blog/march-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/march-2022-release-notes/https://www.helpscout.com/blog/march-2022-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new<a href="https://www.helpscout.com/blog/march-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/march-2022-release-notes/https://www.helpscout.com/blog/march-2022-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new<a href="https://www.helpscout.com/blog/march-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/march-2022-release-notes/https://www.helpscout.com/blog/march-2022-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new<a href="https://www.helpscout.com/blog/march-2022-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/higher-education-email-templates/https://www.helpscout.com/blog/higher-education-email-templates/<p>We’ve put together a list of 18 higher education email templates you can set up as saved replies to answer common student questions.<a href="https://www.helpscout.com/blog/higher-education-email-templates/">Read the full article</a></p>https://www.helpscout.com/blog/higher-education-email-templates/https://www.helpscout.com/blog/higher-education-email-templates/<p>We’ve put together a list of 18 higher education email templates you can set up as saved replies to answer common student questions.<a href="https://www.helpscout.com/blog/higher-education-email-templates/">Read the full article</a></p>https://www.helpscout.com/blog/higher-education-email-templates/https://www.helpscout.com/blog/higher-education-email-templates/<p>We’ve put together a list of 18 higher education email templates you can set up as saved replies to answer common student questions.<a href="https://www.helpscout.com/blog/higher-education-email-templates/">Read the full article</a></p>https://www.helpscout.com/blog/higher-education-email-templates/https://www.helpscout.com/blog/higher-education-email-templates/<p>We’ve put together a list of 18 higher education email templates you can set up as saved replies to answer common student questions.<a href="https://www.helpscout.com/blog/higher-education-email-templates/">Read the full article</a></p>https://www.helpscout.com/blog/email-collaboration-software/https://www.helpscout.com/blog/email-collaboration-software/<p>Want to declutter your sales and support inboxes and drive more revenue? Explore these nine email collaboration software platforms for your business.<a href="https://www.helpscout.com/blog/email-collaboration-software/">Read the full article</a></p>https://www.helpscout.com/blog/email-collaboration-software/https://www.helpscout.com/blog/email-collaboration-software/<p>Want to declutter your sales and support inboxes and drive more revenue? Explore these nine email collaboration software platforms for your business.<a href="https://www.helpscout.com/blog/email-collaboration-software/">Read the full article</a></p>https://www.helpscout.com/blog/email-collaboration-software/https://www.helpscout.com/blog/email-collaboration-software/<p>Want to declutter your sales and support inboxes and drive more revenue? Explore these nine email collaboration software platforms for your business.<a href="https://www.helpscout.com/blog/email-collaboration-software/">Read the full article</a></p>https://www.helpscout.com/blog/email-collaboration-software/https://www.helpscout.com/blog/email-collaboration-software/<p>Want to declutter your sales and support inboxes and drive more revenue? Explore these nine email collaboration software platforms for your business.<a href="https://www.helpscout.com/blog/email-collaboration-software/">Read the full article</a></p>https://www.helpscout.com/experiencethis/https://www.helpscout.com/experiencethis/<p>Links, images, and further reading related to the Conversation Corner segment on the Experience This podcast in 2022.<a href="https://www.helpscout.com/experiencethis/">Read the full article</a></p>https://www.helpscout.com/experiencethis/https://www.helpscout.com/experiencethis/<p>Links, images, and further reading related to the Conversation Corner segment on the Experience This podcast in 2022.<a href="https://www.helpscout.com/experiencethis/">Read the full article</a></p>https://www.helpscout.com/experiencethis/https://www.helpscout.com/experiencethis/<p>Links, images, and further reading related to the Conversation Corner segment on the Experience This podcast in 2022.<a href="https://www.helpscout.com/experiencethis/">Read the full article</a></p>https://www.helpscout.com/experiencethis/https://www.helpscout.com/experiencethis/<p>Links, images, and further reading related to the Conversation Corner segment on the Experience This podcast in 2022.<a href="https://www.helpscout.com/experiencethis/">Read the full article</a></p>https://www.helpscout.com/blog/when-to-hire-support/https://www.helpscout.com/blog/when-to-hire-support/<p>It can be tricky to know exactly when to hire for your customer support team. Here are some strategies for picking the perfect moment.<a href="https://www.helpscout.com/blog/when-to-hire-support/">Read the full article</a></p>https://www.helpscout.com/blog/when-to-hire-support/https://www.helpscout.com/blog/when-to-hire-support/<p>It can be tricky to know exactly when to hire for your customer support team. Here are some strategies for picking the perfect moment.<a href="https://www.helpscout.com/blog/when-to-hire-support/">Read the full article</a></p>https://www.helpscout.com/blog/when-to-hire-support/https://www.helpscout.com/blog/when-to-hire-support/<p>It can be tricky to know exactly when to hire for your customer support team. Here are some strategies for picking the perfect moment.<a href="https://www.helpscout.com/blog/when-to-hire-support/">Read the full article</a></p>https://www.helpscout.com/blog/when-to-hire-support/https://www.helpscout.com/blog/when-to-hire-support/<p>It can be tricky to know exactly when to hire for your customer support team. Here are some strategies for picking the perfect moment.<a href="https://www.helpscout.com/blog/when-to-hire-support/">Read the full article</a></p>https://www.helpscout.com/blog/outlook-shared-mailbox-alternatives/https://www.helpscout.com/blog/outlook-shared-mailbox-alternatives/<p>Is Outlook Shared Mailbox the right solution for your team? Learn the pros and cons, and read about seven alternatives you can consider.<a href="https://www.helpscout.com/blog/outlook-shared-mailbox-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/outlook-shared-mailbox-alternatives/https://www.helpscout.com/blog/outlook-shared-mailbox-alternatives/<p>Is Outlook Shared Mailbox the right solution for your team? Learn the pros and cons, and read about seven alternatives you can consider.<a href="https://www.helpscout.com/blog/outlook-shared-mailbox-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/outlook-shared-mailbox-alternatives/https://www.helpscout.com/blog/outlook-shared-mailbox-alternatives/<p>Is Outlook Shared Mailbox the right solution for your team? Learn the pros and cons, and read about seven alternatives you can consider.<a href="https://www.helpscout.com/blog/outlook-shared-mailbox-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/outlook-shared-mailbox-alternatives/https://www.helpscout.com/blog/outlook-shared-mailbox-alternatives/<p>Is Outlook Shared Mailbox the right solution for your team? Learn the pros and cons, and read about seven alternatives you can consider.<a href="https://www.helpscout.com/blog/outlook-shared-mailbox-alternatives/">Read the full article</a></p>https://www.helpscout.com/helpu/excellent-customer-service/https://www.helpscout.com/helpu/excellent-customer-service/<p>Here are the best tips, tricks, and templates to use to improve your team’s processes for writing exceptional customer service emails.<a href="https://www.helpscout.com/helpu/excellent-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/excellent-customer-service/https://www.helpscout.com/helpu/excellent-customer-service/<p>Here are the best tips, tricks, and templates to use to improve your team’s processes for writing exceptional customer service emails.<a href="https://www.helpscout.com/helpu/excellent-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/excellent-customer-service/https://www.helpscout.com/helpu/excellent-customer-service/<p>Here are the best tips, tricks, and templates to use to improve your team’s processes for writing exceptional customer service emails.<a href="https://www.helpscout.com/helpu/excellent-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/excellent-customer-service/https://www.helpscout.com/helpu/excellent-customer-service/<p>Here are the best tips, tricks, and templates to use to improve your team’s processes for writing exceptional customer service emails.<a href="https://www.helpscout.com/helpu/excellent-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/teaching-analytical-reading/https://www.helpscout.com/blog/teaching-analytical-reading/<p>Advice on getting your customer service staff interested in writing more help documents and creating space for them to do so.<a href="https://www.helpscout.com/blog/teaching-analytical-reading/">Read the full article</a></p>https://www.helpscout.com/blog/teaching-analytical-reading/https://www.helpscout.com/blog/teaching-analytical-reading/<p>Advice on getting your customer service staff interested in writing more help documents and creating space for them to do so.<a href="https://www.helpscout.com/blog/teaching-analytical-reading/">Read the full article</a></p>https://www.helpscout.com/blog/teaching-analytical-reading/https://www.helpscout.com/blog/teaching-analytical-reading/<p>Advice on getting your customer service staff interested in writing more help documents and creating space for them to do so.<a href="https://www.helpscout.com/blog/teaching-analytical-reading/">Read the full article</a></p>https://www.helpscout.com/blog/teaching-analytical-reading/https://www.helpscout.com/blog/teaching-analytical-reading/<p>Advice on getting your customer service staff interested in writing more help documents and creating space for them to do so.<a href="https://www.helpscout.com/blog/teaching-analytical-reading/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-tools-resources/https://www.helpscout.com/helpu/customer-support-tools-resources/<p>Trying to figure out what tools to include in your support tech stack? Here are 19 customer service tools your team (and customers) will love.<a href="https://www.helpscout.com/helpu/customer-support-tools-resources/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-tools-resources/https://www.helpscout.com/helpu/customer-support-tools-resources/<p>Trying to figure out what tools to include in your support tech stack? Here are 19 customer service tools your team (and customers) will love.<a href="https://www.helpscout.com/helpu/customer-support-tools-resources/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-tools-resources/https://www.helpscout.com/helpu/customer-support-tools-resources/<p>Trying to figure out what tools to include in your support tech stack? Here are 19 customer service tools your team (and customers) will love.<a href="https://www.helpscout.com/helpu/customer-support-tools-resources/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-tools-resources/https://www.helpscout.com/helpu/customer-support-tools-resources/<p>Trying to figure out what tools to include in your support tech stack? Here are 19 customer service tools your team (and customers) will love.<a href="https://www.helpscout.com/helpu/customer-support-tools-resources/">Read the full article</a></p>https://www.helpscout.com/blog/change-team-behavior/https://www.helpscout.com/blog/change-team-behavior/<p>You've identified a change that would improve your support quality, but you’re having trouble persuading your team to change their behavior.<a href="https://www.helpscout.com/blog/change-team-behavior/">Read the full article</a></p>https://www.helpscout.com/blog/change-team-behavior/https://www.helpscout.com/blog/change-team-behavior/<p>You've identified a change that would improve your support quality, but you’re having trouble persuading your team to change their behavior.<a href="https://www.helpscout.com/blog/change-team-behavior/">Read the full article</a></p>https://www.helpscout.com/blog/change-team-behavior/https://www.helpscout.com/blog/change-team-behavior/<p>You've identified a change that would improve your support quality, but you’re having trouble persuading your team to change their behavior.<a href="https://www.helpscout.com/blog/change-team-behavior/">Read the full article</a></p>https://www.helpscout.com/blog/change-team-behavior/https://www.helpscout.com/blog/change-team-behavior/<p>You've identified a change that would improve your support quality, but you’re having trouble persuading your team to change their behavior.<a href="https://www.helpscout.com/blog/change-team-behavior/">Read the full article</a></p>https://www.helpscout.com/blog/crisp-alternatives/https://www.helpscout.com/blog/crisp-alternatives/<p>If you’re looking for a dedicated support tool, Crisp may not be your best option. Check out our list of seven Crisp alternatives.<a href="https://www.helpscout.com/blog/crisp-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/crisp-alternatives/https://www.helpscout.com/blog/crisp-alternatives/<p>If you’re looking for a dedicated support tool, Crisp may not be your best option. Check out our list of seven Crisp alternatives.<a href="https://www.helpscout.com/blog/crisp-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/crisp-alternatives/https://www.helpscout.com/blog/crisp-alternatives/<p>If you’re looking for a dedicated support tool, Crisp may not be your best option. Check out our list of seven Crisp alternatives.<a href="https://www.helpscout.com/blog/crisp-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/crisp-alternatives/https://www.helpscout.com/blog/crisp-alternatives/<p>If you’re looking for a dedicated support tool, Crisp may not be your best option. Check out our list of seven Crisp alternatives.<a href="https://www.helpscout.com/blog/crisp-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/improve-online-customer-service/https://www.helpscout.com/blog/improve-online-customer-service/<p>Online customer service is one of the most important functions at any company. Here’s how to get started and continue improving.<a href="https://www.helpscout.com/blog/improve-online-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/improve-online-customer-service/https://www.helpscout.com/blog/improve-online-customer-service/<p>Online customer service is one of the most important functions at any company. Here’s how to get started and continue improving.<a href="https://www.helpscout.com/blog/improve-online-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/improve-online-customer-service/https://www.helpscout.com/blog/improve-online-customer-service/<p>Online customer service is one of the most important functions at any company. Here’s how to get started and continue improving.<a href="https://www.helpscout.com/blog/improve-online-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/improve-online-customer-service/https://www.helpscout.com/blog/improve-online-customer-service/<p>Online customer service is one of the most important functions at any company. Here’s how to get started and continue improving.<a href="https://www.helpscout.com/blog/improve-online-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-success/https://www.helpscout.com/helpu/customer-success/<p>Customer success boosts lifetime customer value, creates loyal customers, and provides helpful product insights. Here’s how to do it well.<a href="https://www.helpscout.com/helpu/customer-success/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-success/https://www.helpscout.com/helpu/customer-success/<p>Customer success boosts lifetime customer value, creates loyal customers, and provides helpful product insights. Here’s how to do it well.<a href="https://www.helpscout.com/helpu/customer-success/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-success/https://www.helpscout.com/helpu/customer-success/<p>Customer success boosts lifetime customer value, creates loyal customers, and provides helpful product insights. Here’s how to do it well.<a href="https://www.helpscout.com/helpu/customer-success/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-success/https://www.helpscout.com/helpu/customer-success/<p>Customer success boosts lifetime customer value, creates loyal customers, and provides helpful product insights. Here’s how to do it well.<a href="https://www.helpscout.com/helpu/customer-success/">Read the full article</a></p>https://www.helpscout.com/blog/gmelius-alternatives/https://www.helpscout.com/blog/gmelius-alternatives/<p>Looking for the best email collaboration tool for your team? We compared 9 different Gmelius alternatives to help you find the best option.<a href="https://www.helpscout.com/blog/gmelius-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/gmelius-alternatives/https://www.helpscout.com/blog/gmelius-alternatives/<p>Looking for the best email collaboration tool for your team? We compared 9 different Gmelius alternatives to help you find the best option.<a href="https://www.helpscout.com/blog/gmelius-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/gmelius-alternatives/https://www.helpscout.com/blog/gmelius-alternatives/<p>Looking for the best email collaboration tool for your team? We compared 9 different Gmelius alternatives to help you find the best option.<a href="https://www.helpscout.com/blog/gmelius-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/gmelius-alternatives/https://www.helpscout.com/blog/gmelius-alternatives/<p>Looking for the best email collaboration tool for your team? We compared 9 different Gmelius alternatives to help you find the best option.<a href="https://www.helpscout.com/blog/gmelius-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-deal-with-difficult-customers/https://www.helpscout.com/blog/how-to-deal-with-difficult-customers/<p>Every support person needs to know how to deal with difficult customers. Read about the types of difficult customers and how to help them.<a href="https://www.helpscout.com/blog/how-to-deal-with-difficult-customers/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-deal-with-difficult-customers/https://www.helpscout.com/blog/how-to-deal-with-difficult-customers/<p>Every support person needs to know how to deal with difficult customers. Read about the types of difficult customers and how to help them.<a href="https://www.helpscout.com/blog/how-to-deal-with-difficult-customers/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-deal-with-difficult-customers/https://www.helpscout.com/blog/how-to-deal-with-difficult-customers/<p>Every support person needs to know how to deal with difficult customers. Read about the types of difficult customers and how to help them.<a href="https://www.helpscout.com/blog/how-to-deal-with-difficult-customers/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-deal-with-difficult-customers/https://www.helpscout.com/blog/how-to-deal-with-difficult-customers/<p>Every support person needs to know how to deal with difficult customers. Read about the types of difficult customers and how to help them.<a href="https://www.helpscout.com/blog/how-to-deal-with-difficult-customers/">Read the full article</a></p>https://www.helpscout.com/blog/intercom-alternatives/https://www.helpscout.com/blog/intercom-alternatives/<p>If you’re looking for a better option than Intercom for your business, we’ve got you covered. Take a look at these 13 Intercom alternatives.<a href="https://www.helpscout.com/blog/intercom-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/intercom-alternatives/https://www.helpscout.com/blog/intercom-alternatives/<p>Si vous recherchez une meilleure option qu'Intercom pour votre entreprise, nous avons ce qu'il vous faut. Jetez un œil à ces 13 alternatives à Intercom.<a href="https://www.helpscout.com/blog/intercom-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/intercom-alternatives/https://www.helpscout.com/blog/intercom-alternatives/<p>Wenn Sie für Ihr Unternehmen eine bessere Option als Intercom suchen, haben wir genau das Richtige für Sie. Schauen Sie sich diese 13 Intercom-Alternativen an.<a href="https://www.helpscout.com/blog/intercom-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/intercom-alternatives/https://www.helpscout.com/blog/intercom-alternatives/<p>If you’re looking for a better option than Intercom for your business, we’ve got you covered. Take a look at these 13 Intercom alternatives.<a href="https://www.helpscout.com/blog/intercom-alternatives/">Read the full article</a></p>https://www.helpscout.com/helpu/10-features-help-desk-ticketing-software/https://www.helpscout.com/helpu/10-features-help-desk-ticketing-software/<p>Discover the top help desk features, learn how to evaluate them, and determine which are most valuable and necessary for your team.<a href="https://www.helpscout.com/helpu/10-features-help-desk-ticketing-software/">Read the full article</a></p>https://www.helpscout.com/helpu/10-features-help-desk-ticketing-software/https://www.helpscout.com/helpu/10-features-help-desk-ticketing-software/<p>Discover the top help desk features, learn how to evaluate them, and determine which are most valuable and necessary for your team.<a href="https://www.helpscout.com/helpu/10-features-help-desk-ticketing-software/">Read the full article</a></p>https://www.helpscout.com/helpu/10-features-help-desk-ticketing-software/https://www.helpscout.com/helpu/10-features-help-desk-ticketing-software/<p>Discover the top help desk features, learn how to evaluate them, and determine which are most valuable and necessary for your team.<a href="https://www.helpscout.com/helpu/10-features-help-desk-ticketing-software/">Read the full article</a></p>https://www.helpscout.com/helpu/10-features-help-desk-ticketing-software/https://www.helpscout.com/helpu/10-features-help-desk-ticketing-software/<p>Discover the top help desk features, learn how to evaluate them, and determine which are most valuable and necessary for your team.<a href="https://www.helpscout.com/helpu/10-features-help-desk-ticketing-software/">Read the full article</a></p>https://www.helpscout.com/blog/saas-customer-success/https://www.helpscout.com/blog/saas-customer-success/<p>One of the best steps any SaaS company can take to improve customer retention is an investment in customer success.<a href="https://www.helpscout.com/blog/saas-customer-success/">Read the full article</a></p>https://www.helpscout.com/blog/saas-customer-success/https://www.helpscout.com/blog/saas-customer-success/<p>One of the best steps any SaaS company can take to improve customer retention is an investment in customer success.<a href="https://www.helpscout.com/blog/saas-customer-success/">Read the full article</a></p>https://www.helpscout.com/blog/saas-customer-success/https://www.helpscout.com/blog/saas-customer-success/<p>One of the best steps any SaaS company can take to improve customer retention is an investment in customer success.<a href="https://www.helpscout.com/blog/saas-customer-success/">Read the full article</a></p>https://www.helpscout.com/blog/saas-customer-success/https://www.helpscout.com/blog/saas-customer-success/<p>One of the best steps any SaaS company can take to improve customer retention is an investment in customer success.<a href="https://www.helpscout.com/blog/saas-customer-success/">Read the full article</a></p>https://www.helpscout.com/help-desk-ticketing-system/https://www.helpscout.com/help-desk-ticketing-system/<p>Keeping customers happy requires a well-functioning support strategy. The best way to get started is with a help desk ticketing system.<a href="https://www.helpscout.com/help-desk-ticketing-system/">Read the full article</a></p>https://www.helpscout.com/help-desk-ticketing-system/https://www.helpscout.com/help-desk-ticketing-system/<p>Keeping customers happy requires a well-functioning support strategy. The best way to get started is with a help desk ticketing system.<a href="https://www.helpscout.com/help-desk-ticketing-system/">Read the full article</a></p>https://www.helpscout.com/help-desk-ticketing-system/https://www.helpscout.com/help-desk-ticketing-system/<p>Keeping customers happy requires a well-functioning support strategy. The best way to get started is with a help desk ticketing system.<a href="https://www.helpscout.com/help-desk-ticketing-system/">Read the full article</a></p>https://www.helpscout.com/help-desk-ticketing-system/https://www.helpscout.com/help-desk-ticketing-system/<p>Keeping customers happy requires a well-functioning support strategy. The best way to get started is with a help desk ticketing system.<a href="https://www.helpscout.com/help-desk-ticketing-system/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-service-metrics-reports/https://www.helpscout.com/playlists/customer-service-metrics-reports/<p>Discover 11 meaningful customer service metrics, learn how to choose the right measurements, and view four example customer service reports.<a href="https://www.helpscout.com/playlists/customer-service-metrics-reports/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-service-metrics-reports/https://www.helpscout.com/playlists/customer-service-metrics-reports/<p>Discover 11 meaningful customer service metrics, learn how to choose the right measurements, and view four example customer service reports.<a href="https://www.helpscout.com/playlists/customer-service-metrics-reports/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-service-metrics-reports/https://www.helpscout.com/playlists/customer-service-metrics-reports/<p>Discover 11 meaningful customer service metrics, learn how to choose the right measurements, and view four example customer service reports.<a href="https://www.helpscout.com/playlists/customer-service-metrics-reports/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-service-metrics-reports/https://www.helpscout.com/playlists/customer-service-metrics-reports/<p>Discover 11 meaningful customer service metrics, learn how to choose the right measurements, and view four example customer service reports.<a href="https://www.helpscout.com/playlists/customer-service-metrics-reports/">Read the full article</a></p>https://www.helpscout.com/blog/measuring-customer-service-success/https://www.helpscout.com/blog/measuring-customer-service-success/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/measuring-customer-service-success/">Read the full article</a></p>https://www.helpscout.com/blog/measuring-customer-service-success/https://www.helpscout.com/blog/measuring-customer-service-success/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/measuring-customer-service-success/">Read the full article</a></p>https://www.helpscout.com/blog/measuring-customer-service-success/https://www.helpscout.com/blog/measuring-customer-service-success/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/measuring-customer-service-success/">Read the full article</a></p>https://www.helpscout.com/blog/measuring-customer-service-success/https://www.helpscout.com/blog/measuring-customer-service-success/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/measuring-customer-service-success/">Read the full article</a></p>https://www.helpscout.com/helpu/ecommerce-help-desk/https://www.helpscout.com/helpu/ecommerce-help-desk/<p>Learn why help desk software is essential for your ecommerce business, and consider these eight options to help you deliver great support.<a href="https://www.helpscout.com/helpu/ecommerce-help-desk/">Read the full article</a></p>https://www.helpscout.com/helpu/ecommerce-help-desk/https://www.helpscout.com/helpu/ecommerce-help-desk/<p>Learn why help desk software is essential for your ecommerce business, and consider these eight options to help you deliver great support.<a href="https://www.helpscout.com/helpu/ecommerce-help-desk/">Read the full article</a></p>https://www.helpscout.com/helpu/ecommerce-help-desk/https://www.helpscout.com/helpu/ecommerce-help-desk/<p>Learn why help desk software is essential for your ecommerce business, and consider these eight options to help you deliver great support.<a href="https://www.helpscout.com/helpu/ecommerce-help-desk/">Read the full article</a></p>https://www.helpscout.com/helpu/ecommerce-help-desk/https://www.helpscout.com/helpu/ecommerce-help-desk/<p>Learn why help desk software is essential for your ecommerce business, and consider these eight options to help you deliver great support.<a href="https://www.helpscout.com/helpu/ecommerce-help-desk/">Read the full article</a></p>https://www.helpscout.com/helpu/5-customer-service-tips-for-startups/https://www.helpscout.com/helpu/5-customer-service-tips-for-startups/<p>Follow these nine startup customer service tips to get started creating an excellent experience for your prospects and customers.<a href="https://www.helpscout.com/helpu/5-customer-service-tips-for-startups/">Read the full article</a></p>https://www.helpscout.com/helpu/5-customer-service-tips-for-startups/https://www.helpscout.com/helpu/5-customer-service-tips-for-startups/<p>Follow these nine startup customer service tips to get started creating an excellent experience for your prospects and customers.<a href="https://www.helpscout.com/helpu/5-customer-service-tips-for-startups/">Read the full article</a></p>https://www.helpscout.com/helpu/5-customer-service-tips-for-startups/https://www.helpscout.com/helpu/5-customer-service-tips-for-startups/<p>Follow these nine startup customer service tips to get started creating an excellent experience for your prospects and customers.<a href="https://www.helpscout.com/helpu/5-customer-service-tips-for-startups/">Read the full article</a></p>https://www.helpscout.com/helpu/5-customer-service-tips-for-startups/https://www.helpscout.com/helpu/5-customer-service-tips-for-startups/<p>Follow these nine startup customer service tips to get started creating an excellent experience for your prospects and customers.<a href="https://www.helpscout.com/helpu/5-customer-service-tips-for-startups/">Read the full article</a></p>https://www.helpscout.com/blog/writing-help-docs/https://www.helpscout.com/blog/writing-help-docs/<p>Advice on getting your customer service staff interested in writing more help documents — and creating space for them to do so.<a href="https://www.helpscout.com/blog/writing-help-docs/">Read the full article</a></p>https://www.helpscout.com/blog/writing-help-docs/https://www.helpscout.com/blog/writing-help-docs/<p>Advice on getting your customer service staff interested in writing more help documents — and creating space for them to do so.<a href="https://www.helpscout.com/blog/writing-help-docs/">Read the full article</a></p>https://www.helpscout.com/blog/writing-help-docs/https://www.helpscout.com/blog/writing-help-docs/<p>Advice on getting your customer service staff interested in writing more help documents — and creating space for them to do so.<a href="https://www.helpscout.com/blog/writing-help-docs/">Read the full article</a></p>https://www.helpscout.com/blog/writing-help-docs/https://www.helpscout.com/blog/writing-help-docs/<p>Advice on getting your customer service staff interested in writing more help documents — and creating space for them to do so.<a href="https://www.helpscout.com/blog/writing-help-docs/">Read the full article</a></p>https://www.helpscout.com/blog/freshdesk-alternatives/https://www.helpscout.com/blog/freshdesk-alternatives/<p>Tired of Freshdesk or looking for your first help desk? This list of Freshdesk alternatives will help you find a tool that's right for you.<a href="https://www.helpscout.com/blog/freshdesk-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/freshdesk-alternatives/https://www.helpscout.com/blog/freshdesk-alternatives/<p>Tired of Freshdesk or looking for your first help desk? This list of Freshdesk alternatives will help you find a tool that's right for you.<a href="https://www.helpscout.com/blog/freshdesk-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/freshdesk-alternatives/https://www.helpscout.com/blog/freshdesk-alternatives/<p>Tired of Freshdesk or looking for your first help desk? This list of Freshdesk alternatives will help you find a tool that's right for you.<a href="https://www.helpscout.com/blog/freshdesk-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/freshdesk-alternatives/https://www.helpscout.com/blog/freshdesk-alternatives/<p>Tired of Freshdesk or looking for your first help desk? This list of Freshdesk alternatives will help you find a tool that's right for you.<a href="https://www.helpscout.com/blog/freshdesk-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/hubspot-alternatives/https://www.helpscout.com/blog/hubspot-alternatives/<p>These HubSpot alternatives for customer support, sales, and marketing teams will help you streamline your work and save time and money.<a href="https://www.helpscout.com/blog/hubspot-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/hubspot-alternatives/https://www.helpscout.com/blog/hubspot-alternatives/<p>These HubSpot alternatives for customer support, sales, and marketing teams will help you streamline your work and save time and money.<a href="https://www.helpscout.com/blog/hubspot-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/hubspot-alternatives/https://www.helpscout.com/blog/hubspot-alternatives/<p>These HubSpot alternatives for customer support, sales, and marketing teams will help you streamline your work and save time and money.<a href="https://www.helpscout.com/blog/hubspot-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/hubspot-alternatives/https://www.helpscout.com/blog/hubspot-alternatives/<p>These HubSpot alternatives for customer support, sales, and marketing teams will help you streamline your work and save time and money.<a href="https://www.helpscout.com/blog/hubspot-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-trends/https://www.helpscout.com/blog/customer-service-trends/<p>A new year means new opportunities to create customer experiences. Here are our predictions for customer service trends in 2022.<a href="https://www.helpscout.com/blog/customer-service-trends/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-trends/https://www.helpscout.com/blog/customer-service-trends/<p>A new year means new opportunities to create customer experiences. Here are our predictions for customer service trends in 2022.<a href="https://www.helpscout.com/blog/customer-service-trends/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-trends/https://www.helpscout.com/blog/customer-service-trends/<p>A new year means new opportunities to create customer experiences. Here are our predictions for customer service trends in 2022.<a href="https://www.helpscout.com/blog/customer-service-trends/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-trends/https://www.helpscout.com/blog/customer-service-trends/<p>A new year means new opportunities to create customer experiences. Here are our predictions for customer service trends in 2022.<a href="https://www.helpscout.com/blog/customer-service-trends/">Read the full article</a></p>https://www.helpscout.com/blog/distribution-list-vs-shared-mailbox/https://www.helpscout.com/blog/distribution-list-vs-shared-mailbox/<p>There are tons of options you can use when sending emails as a business, but each of them has different value depending on your needs.<a href="https://www.helpscout.com/blog/distribution-list-vs-shared-mailbox/">Read the full article</a></p>https://www.helpscout.com/blog/distribution-list-vs-shared-mailbox/https://www.helpscout.com/blog/distribution-list-vs-shared-mailbox/<p>There are tons of options you can use when sending emails as a business, but each of them has different value depending on your needs.<a href="https://www.helpscout.com/blog/distribution-list-vs-shared-mailbox/">Read the full article</a></p>https://www.helpscout.com/blog/distribution-list-vs-shared-mailbox/https://www.helpscout.com/blog/distribution-list-vs-shared-mailbox/<p>There are tons of options you can use when sending emails as a business, but each of them has different value depending on your needs.<a href="https://www.helpscout.com/blog/distribution-list-vs-shared-mailbox/">Read the full article</a></p>https://www.helpscout.com/blog/distribution-list-vs-shared-mailbox/https://www.helpscout.com/blog/distribution-list-vs-shared-mailbox/<p>There are tons of options you can use when sending emails as a business, but each of them has different value depending on your needs.<a href="https://www.helpscout.com/blog/distribution-list-vs-shared-mailbox/">Read the full article</a></p>https://www.helpscout.com/blog/december-2021-release-notes/https://www.helpscout.com/blog/december-2021-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/december-2021-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/december-2021-release-notes/https://www.helpscout.com/blog/december-2021-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/december-2021-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/december-2021-release-notes/https://www.helpscout.com/blog/december-2021-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/december-2021-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/december-2021-release-notes/https://www.helpscout.com/blog/december-2021-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/december-2021-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/meeting-customer-expectations/https://www.helpscout.com/blog/meeting-customer-expectations/<p>What can customer service pros learn from Geraldine DeRuiter’s 'Bros., Lecce: We Eat at The Worst Michelin Starred Restaurant, Ever'?<a href="https://www.helpscout.com/blog/meeting-customer-expectations/">Read the full article</a></p>https://www.helpscout.com/blog/meeting-customer-expectations/https://www.helpscout.com/blog/meeting-customer-expectations/<p>What can customer service pros learn from Geraldine DeRuiter’s 'Bros., Lecce: We Eat at The Worst Michelin Starred Restaurant, Ever'?<a href="https://www.helpscout.com/blog/meeting-customer-expectations/">Read the full article</a></p>https://www.helpscout.com/blog/meeting-customer-expectations/https://www.helpscout.com/blog/meeting-customer-expectations/<p>What can customer service pros learn from Geraldine DeRuiter’s 'Bros., Lecce: We Eat at The Worst Michelin Starred Restaurant, Ever'?<a href="https://www.helpscout.com/blog/meeting-customer-expectations/">Read the full article</a></p>https://www.helpscout.com/blog/meeting-customer-expectations/https://www.helpscout.com/blog/meeting-customer-expectations/<p>What can customer service pros learn from Geraldine DeRuiter’s 'Bros., Lecce: We Eat at The Worst Michelin Starred Restaurant, Ever'?<a href="https://www.helpscout.com/blog/meeting-customer-expectations/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-analytics-data/https://www.helpscout.com/helpu/customer-analytics-data/<p>Customer support data is the universal language that allows you to communicate the influence your team has to the rest of the company.<a href="https://www.helpscout.com/helpu/customer-analytics-data/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-analytics-data/https://www.helpscout.com/helpu/customer-analytics-data/<p>Customer support data is the universal language that allows you to communicate the influence your team has to the rest of the company.<a href="https://www.helpscout.com/helpu/customer-analytics-data/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-analytics-data/https://www.helpscout.com/helpu/customer-analytics-data/<p>Customer support data is the universal language that allows you to communicate the influence your team has to the rest of the company.<a href="https://www.helpscout.com/helpu/customer-analytics-data/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-analytics-data/https://www.helpscout.com/helpu/customer-analytics-data/<p>Customer support data is the universal language that allows you to communicate the influence your team has to the rest of the company.<a href="https://www.helpscout.com/helpu/customer-analytics-data/">Read the full article</a></p>https://www.helpscout.com/blog/shipping-cost-complaints/https://www.helpscout.com/blog/shipping-cost-complaints/<p>Shipping costs are a primary cause of ecommerce complaints. Here's what support teams can do to reduce complaints and respond effectively.<a href="https://www.helpscout.com/blog/shipping-cost-complaints/">Read the full article</a></p>https://www.helpscout.com/blog/shipping-cost-complaints/https://www.helpscout.com/blog/shipping-cost-complaints/<p>Shipping costs are a primary cause of ecommerce complaints. Here's what support teams can do to reduce complaints and respond effectively.<a href="https://www.helpscout.com/blog/shipping-cost-complaints/">Read the full article</a></p>https://www.helpscout.com/blog/shipping-cost-complaints/https://www.helpscout.com/blog/shipping-cost-complaints/<p>Shipping costs are a primary cause of ecommerce complaints. Here's what support teams can do to reduce complaints and respond effectively.<a href="https://www.helpscout.com/blog/shipping-cost-complaints/">Read the full article</a></p>https://www.helpscout.com/blog/shipping-cost-complaints/https://www.helpscout.com/blog/shipping-cost-complaints/<p>Shipping costs are a primary cause of ecommerce complaints. Here's what support teams can do to reduce complaints and respond effectively.<a href="https://www.helpscout.com/blog/shipping-cost-complaints/">Read the full article</a></p>https://www.helpscout.com/helpu/self-service/https://www.helpscout.com/helpu/self-service/<p>When backed by human support, customer self-service is key to delivering excellent support. Here's what you need to know to get started.<a href="https://www.helpscout.com/helpu/self-service/">Read the full article</a></p>https://www.helpscout.com/helpu/self-service/https://www.helpscout.com/helpu/self-service/<p>When backed by human support, customer self-service is key to delivering excellent support. Here's what you need to know to get started.<a href="https://www.helpscout.com/helpu/self-service/">Read the full article</a></p>https://www.helpscout.com/helpu/self-service/https://www.helpscout.com/helpu/self-service/<p>When backed by human support, customer self-service is key to delivering excellent support. Here's what you need to know to get started.<a href="https://www.helpscout.com/helpu/self-service/">Read the full article</a></p>https://www.helpscout.com/helpu/self-service/https://www.helpscout.com/helpu/self-service/<p>When backed by human support, customer self-service is key to delivering excellent support. Here's what you need to know to get started.<a href="https://www.helpscout.com/helpu/self-service/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-abuse/https://www.helpscout.com/blog/customer-support-abuse/<p>Why let your human team be yelled at when you could hire a robot? Is AI the answer to customer service abuse, or is there another way?<a href="https://www.helpscout.com/blog/customer-support-abuse/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-abuse/https://www.helpscout.com/blog/customer-support-abuse/<p>Why let your human team be yelled at when you could hire a robot? Is AI the answer to customer service abuse, or is there another way?<a href="https://www.helpscout.com/blog/customer-support-abuse/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-abuse/https://www.helpscout.com/blog/customer-support-abuse/<p>Why let your human team be yelled at when you could hire a robot? Is AI the answer to customer service abuse, or is there another way?<a href="https://www.helpscout.com/blog/customer-support-abuse/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-abuse/https://www.helpscout.com/blog/customer-support-abuse/<p>Why let your human team be yelled at when you could hire a robot? Is AI the answer to customer service abuse, or is there another way?<a href="https://www.helpscout.com/blog/customer-support-abuse/">Read the full article</a></p>https://www.helpscout.com/blog/team-email-management/https://www.helpscout.com/blog/team-email-management/<p>Team email management software minimizes the stress of organizing, processing, and prioritizing email, improving your team's productivity.<a href="https://www.helpscout.com/blog/team-email-management/">Read the full article</a></p>https://www.helpscout.com/blog/team-email-management/https://www.helpscout.com/blog/team-email-management/<p>Team email management software minimizes the stress of organizing, processing, and prioritizing email, improving your team's productivity.<a href="https://www.helpscout.com/blog/team-email-management/">Read the full article</a></p>https://www.helpscout.com/blog/team-email-management/https://www.helpscout.com/blog/team-email-management/<p>Team email management software minimizes the stress of organizing, processing, and prioritizing email, improving your team's productivity.<a href="https://www.helpscout.com/blog/team-email-management/">Read the full article</a></p>https://www.helpscout.com/blog/team-email-management/https://www.helpscout.com/blog/team-email-management/<p>Team email management software minimizes the stress of organizing, processing, and prioritizing email, improving your team's productivity.<a href="https://www.helpscout.com/blog/team-email-management/">Read the full article</a></p>https://www.helpscout.com/customers/flexjobs/https://www.helpscout.com/customers/flexjobs/<p>Learn how FlexJobs was able to double traffic and contacts during the pandemic as a result of their Beacon and Message setups in Help Scout.<a href="https://www.helpscout.com/customers/flexjobs/">Read the full article</a></p>https://www.helpscout.com/customers/flexjobs/https://www.helpscout.com/customers/flexjobs/<p>Learn how FlexJobs was able to double traffic and contacts during the pandemic as a result of their Beacon and Message setups in Help Scout.<a href="https://www.helpscout.com/customers/flexjobs/">Read the full article</a></p>https://www.helpscout.com/customers/flexjobs/https://www.helpscout.com/customers/flexjobs/<p>Learn how FlexJobs was able to double traffic and contacts during the pandemic as a result of their Beacon and Message setups in Help Scout.<a href="https://www.helpscout.com/customers/flexjobs/">Read the full article</a></p>https://www.helpscout.com/customers/flexjobs/https://www.helpscout.com/customers/flexjobs/<p>Learn how FlexJobs was able to double traffic and contacts during the pandemic as a result of their Beacon and Message setups in Help Scout.<a href="https://www.helpscout.com/customers/flexjobs/">Read the full article</a></p>https://www.helpscout.com/blog/support-customer-retention/https://www.helpscout.com/blog/support-customer-retention/<p>Discover strategies support teams can use to combine high-quality, empathetic customer service with a deliberate focus on business growth.<a href="https://www.helpscout.com/blog/support-customer-retention/">Read the full article</a></p>https://www.helpscout.com/blog/support-customer-retention/https://www.helpscout.com/blog/support-customer-retention/<p>Discover strategies support teams can use to combine high-quality, empathetic customer service with a deliberate focus on business growth.<a href="https://www.helpscout.com/blog/support-customer-retention/">Read the full article</a></p>https://www.helpscout.com/blog/support-customer-retention/https://www.helpscout.com/blog/support-customer-retention/<p>Discover strategies support teams can use to combine high-quality, empathetic customer service with a deliberate focus on business growth.<a href="https://www.helpscout.com/blog/support-customer-retention/">Read the full article</a></p>https://www.helpscout.com/blog/support-customer-retention/https://www.helpscout.com/blog/support-customer-retention/<p>Discover strategies support teams can use to combine high-quality, empathetic customer service with a deliberate focus on business growth.<a href="https://www.helpscout.com/blog/support-customer-retention/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-channels/https://www.helpscout.com/blog/customer-service-channels/<p>Customer service channels can make or break the customer experience. Here are the 8 top channels to consider, plus tips on which to offer.<a href="https://www.helpscout.com/blog/customer-service-channels/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-channels/https://www.helpscout.com/blog/customer-service-channels/<p>Customer service channels can make or break the customer experience. Here are the 8 top channels to consider, plus tips on which to offer.<a href="https://www.helpscout.com/blog/customer-service-channels/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-channels/https://www.helpscout.com/blog/customer-service-channels/<p>Customer service channels can make or break the customer experience. Here are the 8 top channels to consider, plus tips on which to offer.<a href="https://www.helpscout.com/blog/customer-service-channels/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-channels/https://www.helpscout.com/blog/customer-service-channels/<p>Customer service channels can make or break the customer experience. Here are the 8 top channels to consider, plus tips on which to offer.<a href="https://www.helpscout.com/blog/customer-service-channels/">Read the full article</a></p>https://www.helpscout.com/blog/zendesk-alternatives/https://www.helpscout.com/blog/zendesk-alternatives/<p>Zendesk is the biggest, but that doesn’t mean it’s the best. Check out our list of 13 Zendesk alternatives to consider for your support team.<a href="https://www.helpscout.com/blog/zendesk-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/zendesk-alternatives/https://www.helpscout.com/blog/zendesk-alternatives/<p>Zendesk est le plus grand, mais cela ne veut pas dire qu'il est le meilleur. Consultez notre liste de 9 alternatives à Zendesk à prendre en compte pour votre équipe d'assistance.<a href="https://www.helpscout.com/blog/zendesk-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/zendesk-alternatives/https://www.helpscout.com/blog/zendesk-alternatives/<p>Zendesk ist der größte Anbieter, aber das bedeutet nicht, dass er auch der beste ist. Sehen Sie sich unsere Liste der 9 Zendesk-Alternativen an, die Sie für Ihr Support-Team in Betracht ziehen sollten.<a href="https://www.helpscout.com/blog/zendesk-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/zendesk-alternatives/https://www.helpscout.com/blog/zendesk-alternatives/<p>Zendesk is the biggest, but that doesn’t mean it’s the best. Check out our list of 13 Zendesk alternatives to consider for your support team.<a href="https://www.helpscout.com/blog/zendesk-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/free-help-desk-software/https://www.helpscout.com/blog/free-help-desk-software/<p>We weigh the pros and cons of free vs. paid, plus list 5 tools to consider if a free help desk is right for your company's support team.<a href="https://www.helpscout.com/blog/free-help-desk-software/">Read the full article</a></p>https://www.helpscout.com/blog/free-help-desk-software/https://www.helpscout.com/blog/free-help-desk-software/<p>We weigh the pros and cons of free vs. paid, plus list 5 tools to consider if a free help desk is right for your company's support team.<a href="https://www.helpscout.com/blog/free-help-desk-software/">Read the full article</a></p>https://www.helpscout.com/blog/free-help-desk-software/https://www.helpscout.com/blog/free-help-desk-software/<p>We weigh the pros and cons of free vs. paid, plus list 5 tools to consider if a free help desk is right for your company's support team.<a href="https://www.helpscout.com/blog/free-help-desk-software/">Read the full article</a></p>https://www.helpscout.com/blog/free-help-desk-software/https://www.helpscout.com/blog/free-help-desk-software/<p>We weigh the pros and cons of free vs. paid, plus list 5 tools to consider if a free help desk is right for your company's support team.<a href="https://www.helpscout.com/blog/free-help-desk-software/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-recipe-book/https://www.helpscout.com/blog/customer-service-recipe-book/<p>Understanding when to deviate from the recipe is how you develop your own style and grow your career as a customer service pro.<a href="https://www.helpscout.com/blog/customer-service-recipe-book/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-recipe-book/https://www.helpscout.com/blog/customer-service-recipe-book/<p>Understanding when to deviate from the recipe is how you develop your own style and grow your career as a customer service pro.<a href="https://www.helpscout.com/blog/customer-service-recipe-book/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-recipe-book/https://www.helpscout.com/blog/customer-service-recipe-book/<p>Understanding when to deviate from the recipe is how you develop your own style and grow your career as a customer service pro.<a href="https://www.helpscout.com/blog/customer-service-recipe-book/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-recipe-book/https://www.helpscout.com/blog/customer-service-recipe-book/<p>Understanding when to deviate from the recipe is how you develop your own style and grow your career as a customer service pro.<a href="https://www.helpscout.com/blog/customer-service-recipe-book/">Read the full article</a></p>https://www.helpscout.com/blog/hiver-alternatives/https://www.helpscout.com/blog/hiver-alternatives/<p>Hiver is a step above a shared mailbox, but it still lacks the collaboration tools many teams need. Consider these 8 Hiver alternatives.<a href="https://www.helpscout.com/blog/hiver-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/hiver-alternatives/https://www.helpscout.com/blog/hiver-alternatives/<p>Hiver is a step above a shared mailbox, but it still lacks the collaboration tools many teams need. Consider these 8 Hiver alternatives.<a href="https://www.helpscout.com/blog/hiver-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/hiver-alternatives/https://www.helpscout.com/blog/hiver-alternatives/<p>Hiver is a step above a shared mailbox, but it still lacks the collaboration tools many teams need. Consider these 8 Hiver alternatives.<a href="https://www.helpscout.com/blog/hiver-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/hiver-alternatives/https://www.helpscout.com/blog/hiver-alternatives/<p>Hiver is a step above a shared mailbox, but it still lacks the collaboration tools many teams need. Consider these 8 Hiver alternatives.<a href="https://www.helpscout.com/blog/hiver-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/b2c-customer-service/https://www.helpscout.com/blog/b2c-customer-service/<p>B2C customer service differs greatly from its B2B counterpart and many strategies need to shift to do it well. Follow these 7 tips to excel.<a href="https://www.helpscout.com/blog/b2c-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/b2c-customer-service/https://www.helpscout.com/blog/b2c-customer-service/<p>B2C customer service differs greatly from its B2B counterpart and many strategies need to shift to do it well. Follow these 7 tips to excel.<a href="https://www.helpscout.com/blog/b2c-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/b2c-customer-service/https://www.helpscout.com/blog/b2c-customer-service/<p>B2C customer service differs greatly from its B2B counterpart and many strategies need to shift to do it well. Follow these 7 tips to excel.<a href="https://www.helpscout.com/blog/b2c-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/b2c-customer-service/https://www.helpscout.com/blog/b2c-customer-service/<p>B2C customer service differs greatly from its B2B counterpart and many strategies need to shift to do it well. Follow these 7 tips to excel.<a href="https://www.helpscout.com/blog/b2c-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-metrics/https://www.helpscout.com/blog/help-desk-metrics/<p>Help desk metrics allow you to make the most of your help desk and ensure your team is excelling. Here are 19 to start tracking today.<a href="https://www.helpscout.com/blog/help-desk-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-metrics/https://www.helpscout.com/blog/help-desk-metrics/<p>Help desk metrics allow you to make the most of your help desk and ensure your team is excelling. Here are 19 to start tracking today.<a href="https://www.helpscout.com/blog/help-desk-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-metrics/https://www.helpscout.com/blog/help-desk-metrics/<p>Help desk metrics allow you to make the most of your help desk and ensure your team is excelling. Here are 19 to start tracking today.<a href="https://www.helpscout.com/blog/help-desk-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/help-desk-metrics/https://www.helpscout.com/blog/help-desk-metrics/<p>Help desk metrics allow you to make the most of your help desk and ensure your team is excelling. Here are 19 to start tracking today.<a href="https://www.helpscout.com/blog/help-desk-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/dei-2021-update/https://www.helpscout.com/blog/dei-2021-update/<p>As we enter fall 2021, we’re excited to share a new post detailing our progress, efforts, and learnings when it comes to DEI at Help Scout.<a href="https://www.helpscout.com/blog/dei-2021-update/">Read the full article</a></p>https://www.helpscout.com/blog/dei-2021-update/https://www.helpscout.com/blog/dei-2021-update/<p>As we enter fall 2021, we’re excited to share a new post detailing our progress, efforts, and learnings when it comes to DEI at Help Scout.<a href="https://www.helpscout.com/blog/dei-2021-update/">Read the full article</a></p>https://www.helpscout.com/blog/dei-2021-update/https://www.helpscout.com/blog/dei-2021-update/<p>As we enter fall 2021, we’re excited to share a new post detailing our progress, efforts, and learnings when it comes to DEI at Help Scout.<a href="https://www.helpscout.com/blog/dei-2021-update/">Read the full article</a></p>https://www.helpscout.com/blog/dei-2021-update/https://www.helpscout.com/blog/dei-2021-update/<p>As we enter fall 2021, we’re excited to share a new post detailing our progress, efforts, and learnings when it comes to DEI at Help Scout.<a href="https://www.helpscout.com/blog/dei-2021-update/">Read the full article</a></p>https://www.helpscout.com/blog/shared-email-account/https://www.helpscout.com/blog/shared-email-account/<p>Learn about the various types of shared email accounts, and discover nine tools to consider to improve your team's ability to collaborate.<a href="https://www.helpscout.com/blog/shared-email-account/">Read the full article</a></p>https://www.helpscout.com/blog/shared-email-account/https://www.helpscout.com/blog/shared-email-account/<p>Learn about the various types of shared email accounts, and discover nine tools to consider to improve your team's ability to collaborate.<a href="https://www.helpscout.com/blog/shared-email-account/">Read the full article</a></p>https://www.helpscout.com/blog/shared-email-account/https://www.helpscout.com/blog/shared-email-account/<p>Learn about the various types of shared email accounts, and discover nine tools to consider to improve your team's ability to collaborate.<a href="https://www.helpscout.com/blog/shared-email-account/">Read the full article</a></p>https://www.helpscout.com/blog/shared-email-account/https://www.helpscout.com/blog/shared-email-account/<p>Learn about the various types of shared email accounts, and discover nine tools to consider to improve your team's ability to collaborate.<a href="https://www.helpscout.com/blog/shared-email-account/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-metrics/https://www.helpscout.com/blog/live-chat-metrics/<p>Live chat metrics make it easy to understand how your team is performing and how your customers feel. Here are 14 to start measuring today.<a href="https://www.helpscout.com/blog/live-chat-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-metrics/https://www.helpscout.com/blog/live-chat-metrics/<p>Live chat metrics make it easy to understand how your team is performing and how your customers feel. Here are 14 to start measuring today.<a href="https://www.helpscout.com/blog/live-chat-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-metrics/https://www.helpscout.com/blog/live-chat-metrics/<p>Live chat metrics make it easy to understand how your team is performing and how your customers feel. Here are 14 to start measuring today.<a href="https://www.helpscout.com/blog/live-chat-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-metrics/https://www.helpscout.com/blog/live-chat-metrics/<p>Live chat metrics make it easy to understand how your team is performing and how your customers feel. Here are 14 to start measuring today.<a href="https://www.helpscout.com/blog/live-chat-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/choosing-support-tools/https://www.helpscout.com/blog/choosing-support-tools/<p>Use this guide to identify your specific support software needs, understand the types of solutions to look for and get leadership buy-in.<a href="https://www.helpscout.com/blog/choosing-support-tools/">Read the full article</a></p>https://www.helpscout.com/blog/choosing-support-tools/https://www.helpscout.com/blog/choosing-support-tools/<p>Use this guide to identify your specific support software needs, understand the types of solutions to look for and get leadership buy-in.<a href="https://www.helpscout.com/blog/choosing-support-tools/">Read the full article</a></p>https://www.helpscout.com/blog/choosing-support-tools/https://www.helpscout.com/blog/choosing-support-tools/<p>Use this guide to identify your specific support software needs, understand the types of solutions to look for and get leadership buy-in.<a href="https://www.helpscout.com/blog/choosing-support-tools/">Read the full article</a></p>https://www.helpscout.com/blog/choosing-support-tools/https://www.helpscout.com/blog/choosing-support-tools/<p>Use this guide to identify your specific support software needs, understand the types of solutions to look for and get leadership buy-in.<a href="https://www.helpscout.com/blog/choosing-support-tools/">Read the full article</a></p>https://www.helpscout.com/helpu/halloween-customer-service/https://www.helpscout.com/helpu/halloween-customer-service/<p>The customer with sharp teeth, the disturbing silence of an empty inbox. Support stories to scare any customer service pro this Halloween.<a href="https://www.helpscout.com/helpu/halloween-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/halloween-customer-service/https://www.helpscout.com/helpu/halloween-customer-service/<p>The customer with sharp teeth, the disturbing silence of an empty inbox. Support stories to scare any customer service pro this Halloween.<a href="https://www.helpscout.com/helpu/halloween-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/halloween-customer-service/https://www.helpscout.com/helpu/halloween-customer-service/<p>The customer with sharp teeth, the disturbing silence of an empty inbox. Support stories to scare any customer service pro this Halloween.<a href="https://www.helpscout.com/helpu/halloween-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/halloween-customer-service/https://www.helpscout.com/helpu/halloween-customer-service/<p>The customer with sharp teeth, the disturbing silence of an empty inbox. Support stories to scare any customer service pro this Halloween.<a href="https://www.helpscout.com/helpu/halloween-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/saas-customer-support/https://www.helpscout.com/helpu/saas-customer-support/<p>SaaS customer support has a deeper impact on your business's key metrics than you might think. Here's why it’s important and how to do it well.<a href="https://www.helpscout.com/helpu/saas-customer-support/">Read the full article</a></p>https://www.helpscout.com/helpu/saas-customer-support/https://www.helpscout.com/helpu/saas-customer-support/<p>SaaS customer support has a deeper impact on your business's key metrics than you might think. Here's why it’s important and how to do it well.<a href="https://www.helpscout.com/helpu/saas-customer-support/">Read the full article</a></p>https://www.helpscout.com/helpu/saas-customer-support/https://www.helpscout.com/helpu/saas-customer-support/<p>SaaS customer support has a deeper impact on your business's key metrics than you might think. Here's why it’s important and how to do it well.<a href="https://www.helpscout.com/helpu/saas-customer-support/">Read the full article</a></p>https://www.helpscout.com/helpu/saas-customer-support/https://www.helpscout.com/helpu/saas-customer-support/<p>SaaS customer support has a deeper impact on your business's key metrics than you might think. Here's why it’s important and how to do it well.<a href="https://www.helpscout.com/helpu/saas-customer-support/">Read the full article</a></p>https://www.helpscout.com/customer-service-awards/https://www.helpscout.com/customer-service-awards/<p>Check out the companies who are delivering exceptional customer experiences in B2B, B2C, and Ecommerce.<a href="https://www.helpscout.com/customer-service-awards/">Read the full article</a></p>https://www.helpscout.com/customer-service-awards/https://www.helpscout.com/customer-service-awards/<p>Check out the companies who are delivering exceptional customer experiences in B2B, B2C, and Ecommerce.<a href="https://www.helpscout.com/customer-service-awards/">Read the full article</a></p>https://www.helpscout.com/customer-service-awards/https://www.helpscout.com/customer-service-awards/<p>Check out the companies who are delivering exceptional customer experiences in B2B, B2C, and Ecommerce.<a href="https://www.helpscout.com/customer-service-awards/">Read the full article</a></p>https://www.helpscout.com/customer-service-awards/https://www.helpscout.com/customer-service-awards/<p>Check out the companies who are delivering exceptional customer experiences in B2B, B2C, and Ecommerce.<a href="https://www.helpscout.com/customer-service-awards/">Read the full article</a></p>https://www.helpscout.com/blog/support-annual-planning/https://www.helpscout.com/blog/support-annual-planning/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-annual-planning/">Read the full article</a></p>https://www.helpscout.com/blog/support-annual-planning/https://www.helpscout.com/blog/support-annual-planning/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-annual-planning/">Read the full article</a></p>https://www.helpscout.com/blog/support-annual-planning/https://www.helpscout.com/blog/support-annual-planning/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-annual-planning/">Read the full article</a></p>https://www.helpscout.com/blog/support-annual-planning/https://www.helpscout.com/blog/support-annual-planning/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-annual-planning/">Read the full article</a></p>https://www.helpscout.com/blog/customer-communication-tools/https://www.helpscout.com/blog/customer-communication-tools/<p>Learn about 15 types of customer communication tools you can use to engage your audience and make the most of your customer relationships.<a href="https://www.helpscout.com/blog/customer-communication-tools/">Read the full article</a></p>https://www.helpscout.com/blog/customer-communication-tools/https://www.helpscout.com/blog/customer-communication-tools/<p>Learn about 15 types of customer communication tools you can use to engage your audience and make the most of your customer relationships.<a href="https://www.helpscout.com/blog/customer-communication-tools/">Read the full article</a></p>https://www.helpscout.com/blog/customer-communication-tools/https://www.helpscout.com/blog/customer-communication-tools/<p>Learn about 15 types of customer communication tools you can use to engage your audience and make the most of your customer relationships.<a href="https://www.helpscout.com/blog/customer-communication-tools/">Read the full article</a></p>https://www.helpscout.com/blog/customer-communication-tools/https://www.helpscout.com/blog/customer-communication-tools/<p>Learn about 15 types of customer communication tools you can use to engage your audience and make the most of your customer relationships.<a href="https://www.helpscout.com/blog/customer-communication-tools/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-menu/https://www.helpscout.com/blog/customer-service-menu/<p>Some questions are more difficult, but that additional effort goes unnoticed outside the team. What if those costs were shared on a menu?<a href="https://www.helpscout.com/blog/customer-service-menu/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-menu/https://www.helpscout.com/blog/customer-service-menu/<p>Some questions are more difficult, but that additional effort goes unnoticed outside the team. What if those costs were shared on a menu?<a href="https://www.helpscout.com/blog/customer-service-menu/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-menu/https://www.helpscout.com/blog/customer-service-menu/<p>Some questions are more difficult, but that additional effort goes unnoticed outside the team. What if those costs were shared on a menu?<a href="https://www.helpscout.com/blog/customer-service-menu/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-menu/https://www.helpscout.com/blog/customer-service-menu/<p>Some questions are more difficult, but that additional effort goes unnoticed outside the team. What if those costs were shared on a menu?<a href="https://www.helpscout.com/blog/customer-service-menu/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-base-metrics/https://www.helpscout.com/blog/knowledge-base-metrics/<p>Here are 9 actionable knowledge base metrics to start tracking today to better understand how your knowledge base is performing.<a href="https://www.helpscout.com/blog/knowledge-base-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-base-metrics/https://www.helpscout.com/blog/knowledge-base-metrics/<p>Here are 9 actionable knowledge base metrics to start tracking today to better understand how your knowledge base is performing.<a href="https://www.helpscout.com/blog/knowledge-base-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-base-metrics/https://www.helpscout.com/blog/knowledge-base-metrics/<p>Here are 9 actionable knowledge base metrics to start tracking today to better understand how your knowledge base is performing.<a href="https://www.helpscout.com/blog/knowledge-base-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-base-metrics/https://www.helpscout.com/blog/knowledge-base-metrics/<p>Here are 9 actionable knowledge base metrics to start tracking today to better understand how your knowledge base is performing.<a href="https://www.helpscout.com/blog/knowledge-base-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/vague-questions/https://www.helpscout.com/blog/vague-questions/<p>When customers don’t give you the details you need they aren’t being lazy. Here’s how to address the root cause of vague questions.<a href="https://www.helpscout.com/blog/vague-questions/">Read the full article</a></p>https://www.helpscout.com/blog/vague-questions/https://www.helpscout.com/blog/vague-questions/<p>When customers don’t give you the details you need they aren’t being lazy. Here’s how to address the root cause of vague questions.<a href="https://www.helpscout.com/blog/vague-questions/">Read the full article</a></p>https://www.helpscout.com/blog/vague-questions/https://www.helpscout.com/blog/vague-questions/<p>When customers don’t give you the details you need they aren’t being lazy. Here’s how to address the root cause of vague questions.<a href="https://www.helpscout.com/blog/vague-questions/">Read the full article</a></p>https://www.helpscout.com/blog/vague-questions/https://www.helpscout.com/blog/vague-questions/<p>When customers don’t give you the details you need they aren’t being lazy. Here’s how to address the root cause of vague questions.<a href="https://www.helpscout.com/blog/vague-questions/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-customer-service-software/https://www.helpscout.com/blog/ecommerce-customer-service-software/<p>This list of 11 standout ecommerce customer service tools will help you find the perfect tool to improve your company's customer support.<a href="https://www.helpscout.com/blog/ecommerce-customer-service-software/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-customer-service-software/https://www.helpscout.com/blog/ecommerce-customer-service-software/<p>Cette liste des 11 outils exceptionnels de service client pour le e-commerce vous aidera à trouver l'outil parfait pour améliorer le support client de votre entreprise.<a href="https://www.helpscout.com/blog/ecommerce-customer-service-software/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-customer-service-software/https://www.helpscout.com/blog/ecommerce-customer-service-software/<p>Diese Liste von 11 herausragenden Kundenservice-Tools für den E-Commerce wird Ihnen helfen, das perfekte Tool zu finden, um den Kundensupport Ihres Unternehmens zu verbessern.<a href="https://www.helpscout.com/blog/ecommerce-customer-service-software/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-customer-service-software/https://www.helpscout.com/blog/ecommerce-customer-service-software/<p>This list of 11 standout ecommerce customer service tools will help you find the perfect tool to improve your company's customer support.<a href="https://www.helpscout.com/blog/ecommerce-customer-service-software/">Read the full article</a></p>https://www.helpscout.com/blog/new-targeted-messages/https://www.helpscout.com/blog/new-targeted-messages/<p>We’re excited to announce major updates to our Messages product. Learn how to deliver proactive support with Help Scout's targeted messages.<a href="https://www.helpscout.com/blog/new-targeted-messages/">Read the full article</a></p>https://www.helpscout.com/blog/new-targeted-messages/https://www.helpscout.com/blog/new-targeted-messages/<p>We’re excited to announce major updates to our Messages product. Learn how to deliver proactive support with Help Scout's targeted messages.<a href="https://www.helpscout.com/blog/new-targeted-messages/">Read the full article</a></p>https://www.helpscout.com/blog/new-targeted-messages/https://www.helpscout.com/blog/new-targeted-messages/<p>We’re excited to announce major updates to our Messages product. Learn how to deliver proactive support with Help Scout's targeted messages.<a href="https://www.helpscout.com/blog/new-targeted-messages/">Read the full article</a></p>https://www.helpscout.com/blog/new-targeted-messages/https://www.helpscout.com/blog/new-targeted-messages/<p>We’re excited to announce major updates to our Messages product. Learn how to deliver proactive support with Help Scout's targeted messages.<a href="https://www.helpscout.com/blog/new-targeted-messages/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-security/https://www.helpscout.com/blog/customer-service-security/<p>Customer service teams are a common point of attack in security breaches. Here's how to reduce risk and build a security-conscious team.<a href="https://www.helpscout.com/blog/customer-service-security/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-security/https://www.helpscout.com/blog/customer-service-security/<p>Customer service teams are a common point of attack in security breaches. Here's how to reduce risk and build a security-conscious team.<a href="https://www.helpscout.com/blog/customer-service-security/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-security/https://www.helpscout.com/blog/customer-service-security/<p>Customer service teams are a common point of attack in security breaches. Here's how to reduce risk and build a security-conscious team.<a href="https://www.helpscout.com/blog/customer-service-security/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-security/https://www.helpscout.com/blog/customer-service-security/<p>Customer service teams are a common point of attack in security breaches. Here's how to reduce risk and build a security-conscious team.<a href="https://www.helpscout.com/blog/customer-service-security/">Read the full article</a></p>https://www.helpscout.com/blog/best-email-management-software/https://www.helpscout.com/blog/best-email-management-software/<p>Email management software minimizes the stress of organizing, processing, and prioritizing email, improving your productivity and focus.<a href="https://www.helpscout.com/blog/best-email-management-software/">Read the full article</a></p>https://www.helpscout.com/blog/best-email-management-software/https://www.helpscout.com/blog/best-email-management-software/<p>Les logiciels de gestion d'e-mails minimisent le stress lié à l'organisation, au traitement et à la priorisation des e-mails, améliorant votre productivité et votre concentration.<a href="https://www.helpscout.com/blog/best-email-management-software/">Read the full article</a></p>https://www.helpscout.com/blog/best-email-management-software/https://www.helpscout.com/blog/best-email-management-software/<p>E-Mail-Management-Software minimiert den Stress bei der Organisation, Verarbeitung und Priorisierung von E-Mails und verbessert Ihre Produktivität und Konzentration.<a href="https://www.helpscout.com/blog/best-email-management-software/">Read the full article</a></p>https://www.helpscout.com/blog/best-email-management-software/https://www.helpscout.com/blog/best-email-management-software/<p>Email management software minimizes the stress of organizing, processing, and prioritizing email, improving your productivity and focus.<a href="https://www.helpscout.com/blog/best-email-management-software/">Read the full article</a></p>https://www.helpscout.com/helpu/scaling-customer-service/https://www.helpscout.com/helpu/scaling-customer-service/<p>It’s possible to deliver higher volumes of customer service at a consistently high level of quality — here's how.<a href="https://www.helpscout.com/helpu/scaling-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/scaling-customer-service/https://www.helpscout.com/helpu/scaling-customer-service/<p>It’s possible to deliver higher volumes of customer service at a consistently high level of quality — here's how.<a href="https://www.helpscout.com/helpu/scaling-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/scaling-customer-service/https://www.helpscout.com/helpu/scaling-customer-service/<p>It’s possible to deliver higher volumes of customer service at a consistently high level of quality — here's how.<a href="https://www.helpscout.com/helpu/scaling-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/scaling-customer-service/https://www.helpscout.com/helpu/scaling-customer-service/<p>It’s possible to deliver higher volumes of customer service at a consistently high level of quality — here's how.<a href="https://www.helpscout.com/helpu/scaling-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/fixing-product-bugs/https://www.helpscout.com/blog/fixing-product-bugs/<p>Getting a bug fixed in your product is easier said than done. However, there are a few tactics you can use to improve your chances.<a href="https://www.helpscout.com/blog/fixing-product-bugs/">Read the full article</a></p>https://www.helpscout.com/blog/fixing-product-bugs/https://www.helpscout.com/blog/fixing-product-bugs/<p>Getting a bug fixed in your product is easier said than done. However, there are a few tactics you can use to improve your chances.<a href="https://www.helpscout.com/blog/fixing-product-bugs/">Read the full article</a></p>https://www.helpscout.com/blog/fixing-product-bugs/https://www.helpscout.com/blog/fixing-product-bugs/<p>Getting a bug fixed in your product is easier said than done. However, there are a few tactics you can use to improve your chances.<a href="https://www.helpscout.com/blog/fixing-product-bugs/">Read the full article</a></p>https://www.helpscout.com/blog/fixing-product-bugs/https://www.helpscout.com/blog/fixing-product-bugs/<p>Getting a bug fixed in your product is easier said than done. However, there are a few tactics you can use to improve your chances.<a href="https://www.helpscout.com/blog/fixing-product-bugs/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-hire-remote/https://www.helpscout.com/blog/how-to-hire-remote/<p>Remote hiring is a different ball game. Follow this step-by-step remote hiring process to find the best workers for your distributed company<a href="https://www.helpscout.com/blog/how-to-hire-remote/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-hire-remote/https://www.helpscout.com/blog/how-to-hire-remote/<p>Remote hiring is a different ball game. Follow this step-by-step remote hiring process to find the best workers for your distributed company<a href="https://www.helpscout.com/blog/how-to-hire-remote/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-hire-remote/https://www.helpscout.com/blog/how-to-hire-remote/<p>Remote hiring is a different ball game. Follow this step-by-step remote hiring process to find the best workers for your distributed company<a href="https://www.helpscout.com/blog/how-to-hire-remote/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-hire-remote/https://www.helpscout.com/blog/how-to-hire-remote/<p>Remote hiring is a different ball game. Follow this step-by-step remote hiring process to find the best workers for your distributed company<a href="https://www.helpscout.com/blog/how-to-hire-remote/">Read the full article</a></p>https://www.helpscout.com/blog/career-changing-book/https://www.helpscout.com/blog/career-changing-book/<p>Why the 2010 customer service book Exceptional Service, Exceptional Profits by Micah Solomon and Leonardo Inghilerri made an impact on my career.<a href="https://www.helpscout.com/blog/career-changing-book/">Read the full article</a></p>https://www.helpscout.com/blog/career-changing-book/https://www.helpscout.com/blog/career-changing-book/<p>Why the 2010 customer service book Exceptional Service, Exceptional Profits by Micah Solomon and Leonardo Inghilerri made an impact on my career.<a href="https://www.helpscout.com/blog/career-changing-book/">Read the full article</a></p>https://www.helpscout.com/blog/career-changing-book/https://www.helpscout.com/blog/career-changing-book/<p>Why the 2010 customer service book Exceptional Service, Exceptional Profits by Micah Solomon and Leonardo Inghilerri made an impact on my career.<a href="https://www.helpscout.com/blog/career-changing-book/">Read the full article</a></p>https://www.helpscout.com/blog/career-changing-book/https://www.helpscout.com/blog/career-changing-book/<p>Why the 2010 customer service book Exceptional Service, Exceptional Profits by Micah Solomon and Leonardo Inghilerri made an impact on my career.<a href="https://www.helpscout.com/blog/career-changing-book/">Read the full article</a></p>https://www.helpscout.com/blog/customer-onboarding-specialist-job-description/https://www.helpscout.com/blog/customer-onboarding-specialist-job-description/<p>Learn how to write a customer onboarding specialist job description, and get inspired by several real-world examples.<a href="https://www.helpscout.com/blog/customer-onboarding-specialist-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-onboarding-specialist-job-description/https://www.helpscout.com/blog/customer-onboarding-specialist-job-description/<p>Learn how to write a customer onboarding specialist job description, and get inspired by several real-world examples.<a href="https://www.helpscout.com/blog/customer-onboarding-specialist-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-onboarding-specialist-job-description/https://www.helpscout.com/blog/customer-onboarding-specialist-job-description/<p>Learn how to write a customer onboarding specialist job description, and get inspired by several real-world examples.<a href="https://www.helpscout.com/blog/customer-onboarding-specialist-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-onboarding-specialist-job-description/https://www.helpscout.com/blog/customer-onboarding-specialist-job-description/<p>Learn how to write a customer onboarding specialist job description, and get inspired by several real-world examples.<a href="https://www.helpscout.com/blog/customer-onboarding-specialist-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/what-is-the-supportive/https://www.helpscout.com/blog/what-is-the-supportive/<p>Here’s the type of content you can expect from the series The Supportive, Mathew Patterson's column for customer service professionals.<a href="https://www.helpscout.com/blog/what-is-the-supportive/">Read the full article</a></p>https://www.helpscout.com/blog/what-is-the-supportive/https://www.helpscout.com/blog/what-is-the-supportive/<p>Here’s the type of content you can expect from the series The Supportive, Mathew Patterson's column for customer service professionals.<a href="https://www.helpscout.com/blog/what-is-the-supportive/">Read the full article</a></p>https://www.helpscout.com/blog/what-is-the-supportive/https://www.helpscout.com/blog/what-is-the-supportive/<p>Here’s the type of content you can expect from the series The Supportive, Mathew Patterson's column for customer service professionals.<a href="https://www.helpscout.com/blog/what-is-the-supportive/">Read the full article</a></p>https://www.helpscout.com/blog/what-is-the-supportive/https://www.helpscout.com/blog/what-is-the-supportive/<p>Here’s the type of content you can expect from the series The Supportive, Mathew Patterson's column for customer service professionals.<a href="https://www.helpscout.com/blog/what-is-the-supportive/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-specialist-job-description/https://www.helpscout.com/blog/customer-success-specialist-job-description/<p>Draw in qualified applicants with these tips for writing and real-world examples of customer success specialist job descriptions.<a href="https://www.helpscout.com/blog/customer-success-specialist-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-specialist-job-description/https://www.helpscout.com/blog/customer-success-specialist-job-description/<p>Draw in qualified applicants with these tips for writing and real-world examples of customer success specialist job descriptions.<a href="https://www.helpscout.com/blog/customer-success-specialist-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-specialist-job-description/https://www.helpscout.com/blog/customer-success-specialist-job-description/<p>Draw in qualified applicants with these tips for writing and real-world examples of customer success specialist job descriptions.<a href="https://www.helpscout.com/blog/customer-success-specialist-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-specialist-job-description/https://www.helpscout.com/blog/customer-success-specialist-job-description/<p>Draw in qualified applicants with these tips for writing and real-world examples of customer success specialist job descriptions.<a href="https://www.helpscout.com/blog/customer-success-specialist-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-customer-service-outsourcing/https://www.helpscout.com/blog/small-business-customer-service-outsourcing/<p>Discover four pitfalls common to small businesses that are new to customer service outsourcing, and learn how to avoid them at your company.<a href="https://www.helpscout.com/blog/small-business-customer-service-outsourcing/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-customer-service-outsourcing/https://www.helpscout.com/blog/small-business-customer-service-outsourcing/<p>Discover four pitfalls common to small businesses that are new to customer service outsourcing, and learn how to avoid them at your company.<a href="https://www.helpscout.com/blog/small-business-customer-service-outsourcing/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-customer-service-outsourcing/https://www.helpscout.com/blog/small-business-customer-service-outsourcing/<p>Discover four pitfalls common to small businesses that are new to customer service outsourcing, and learn how to avoid them at your company.<a href="https://www.helpscout.com/blog/small-business-customer-service-outsourcing/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-customer-service-outsourcing/https://www.helpscout.com/blog/small-business-customer-service-outsourcing/<p>Discover four pitfalls common to small businesses that are new to customer service outsourcing, and learn how to avoid them at your company.<a href="https://www.helpscout.com/blog/small-business-customer-service-outsourcing/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-customer-service/https://www.helpscout.com/blog/small-business-customer-service/<p>Learn everything you need to know about small business customer service with these tips and strategies from small business leaders.<a href="https://www.helpscout.com/blog/small-business-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-customer-service/https://www.helpscout.com/blog/small-business-customer-service/<p>Learn everything you need to know about small business customer service with these tips and strategies from small business leaders.<a href="https://www.helpscout.com/blog/small-business-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-customer-service/https://www.helpscout.com/blog/small-business-customer-service/<p>Learn everything you need to know about small business customer service with these tips and strategies from small business leaders.<a href="https://www.helpscout.com/blog/small-business-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-customer-service/https://www.helpscout.com/blog/small-business-customer-service/<p>Learn everything you need to know about small business customer service with these tips and strategies from small business leaders.<a href="https://www.helpscout.com/blog/small-business-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/support-cover-letter/https://www.helpscout.com/blog/support-cover-letter/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-cover-letter/">Read the full article</a></p>https://www.helpscout.com/blog/support-cover-letter/https://www.helpscout.com/blog/support-cover-letter/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-cover-letter/">Read the full article</a></p>https://www.helpscout.com/blog/support-cover-letter/https://www.helpscout.com/blog/support-cover-letter/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-cover-letter/">Read the full article</a></p>https://www.helpscout.com/blog/support-cover-letter/https://www.helpscout.com/blog/support-cover-letter/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-cover-letter/">Read the full article</a></p>https://www.helpscout.com/helpu/support-quality-assurance/https://www.helpscout.com/helpu/support-quality-assurance/<p>Here's how to build an effective customer service quality assurance process.<a href="https://www.helpscout.com/helpu/support-quality-assurance/">Read the full article</a></p>https://www.helpscout.com/helpu/support-quality-assurance/https://www.helpscout.com/helpu/support-quality-assurance/<p>Here's how to build an effective customer service quality assurance process.<a href="https://www.helpscout.com/helpu/support-quality-assurance/">Read the full article</a></p>https://www.helpscout.com/helpu/support-quality-assurance/https://www.helpscout.com/helpu/support-quality-assurance/<p>Here's how to build an effective customer service quality assurance process.<a href="https://www.helpscout.com/helpu/support-quality-assurance/">Read the full article</a></p>https://www.helpscout.com/helpu/support-quality-assurance/https://www.helpscout.com/helpu/support-quality-assurance/<p>Here's how to build an effective customer service quality assurance process.<a href="https://www.helpscout.com/helpu/support-quality-assurance/">Read the full article</a></p>https://www.helpscout.com/blog/tier-2-support-job-description/https://www.helpscout.com/blog/tier-2-support-job-description/<p>Here are several examples of tier 2 support job descriptions to use as guidance, along with information on how to write your own.<a href="https://www.helpscout.com/blog/tier-2-support-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/tier-2-support-job-description/https://www.helpscout.com/blog/tier-2-support-job-description/<p>Here are several examples of tier 2 support job descriptions to use as guidance, along with information on how to write your own.<a href="https://www.helpscout.com/blog/tier-2-support-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/tier-2-support-job-description/https://www.helpscout.com/blog/tier-2-support-job-description/<p>Here are several examples of tier 2 support job descriptions to use as guidance, along with information on how to write your own.<a href="https://www.helpscout.com/blog/tier-2-support-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/tier-2-support-job-description/https://www.helpscout.com/blog/tier-2-support-job-description/<p>Here are several examples of tier 2 support job descriptions to use as guidance, along with information on how to write your own.<a href="https://www.helpscout.com/blog/tier-2-support-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-representative-job-description/https://www.helpscout.com/blog/customer-support-representative-job-description/<p>When hiring, it's important to nail your customer support representative job description so you get the best possible applicants.<a href="https://www.helpscout.com/blog/customer-support-representative-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-representative-job-description/https://www.helpscout.com/blog/customer-support-representative-job-description/<p>When hiring, it's important to nail your customer support representative job description so you get the best possible applicants.<a href="https://www.helpscout.com/blog/customer-support-representative-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-representative-job-description/https://www.helpscout.com/blog/customer-support-representative-job-description/<p>When hiring, it's important to nail your customer support representative job description so you get the best possible applicants.<a href="https://www.helpscout.com/blog/customer-support-representative-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-representative-job-description/https://www.helpscout.com/blog/customer-support-representative-job-description/<p>When hiring, it's important to nail your customer support representative job description so you get the best possible applicants.<a href="https://www.helpscout.com/blog/customer-support-representative-job-description/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-base-software/https://www.helpscout.com/blog/knowledge-base-software/<p>We've looked at the 12 best knowledge base platforms on the market in 2023. Take a look and see what they can do for you and your business.<a href="https://www.helpscout.com/blog/knowledge-base-software/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-base-software/https://www.helpscout.com/blog/knowledge-base-software/<p>Nous connaissons tous ce dicton : « la connaissance est le pouvoir ». Cela est peut-être vrai mais, afin de libérer le pouvoir de toute connaissance, les gens ont d'abord besoin d'y avoir accès.<a href="https://www.helpscout.com/blog/knowledge-base-software/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-base-software/https://www.helpscout.com/blog/knowledge-base-software/<p>​​Wir alle kennen das alte Sprichwort "Wissen ist Macht". Und obwohl es wahr ist, gibt es einen Haken: Um sich die Macht des Wissens erschließen zu können, muss man zunächst einmal Zugang dazu haben.<a href="https://www.helpscout.com/blog/knowledge-base-software/">Read the full article</a></p>https://www.helpscout.com/blog/knowledge-base-software/https://www.helpscout.com/blog/knowledge-base-software/<p>We've looked at the 12 best knowledge base platforms on the market in 2023. Take a look and see what they can do for you and your business.<a href="https://www.helpscout.com/blog/knowledge-base-software/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-article/https://www.helpscout.com/helpu/knowledge-base-article/<p>Here are some tips, tricks, and templates for how to write excellent knowledge base articles that help customers help themselves.<a href="https://www.helpscout.com/helpu/knowledge-base-article/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-article/https://www.helpscout.com/helpu/knowledge-base-article/<p>Here are some tips, tricks, and templates for how to write excellent knowledge base articles that help customers help themselves.<a href="https://www.helpscout.com/helpu/knowledge-base-article/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-article/https://www.helpscout.com/helpu/knowledge-base-article/<p>Here are some tips, tricks, and templates for how to write excellent knowledge base articles that help customers help themselves.<a href="https://www.helpscout.com/helpu/knowledge-base-article/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-article/https://www.helpscout.com/helpu/knowledge-base-article/<p>Here are some tips, tricks, and templates for how to write excellent knowledge base articles that help customers help themselves.<a href="https://www.helpscout.com/helpu/knowledge-base-article/">Read the full article</a></p>https://www.helpscout.com/blog/financial-services-customer-service/https://www.helpscout.com/blog/financial-services-customer-service/<p>Financial services customer service can be complicated. Here are the challenges you might face, along with some tips to overcome them.<a href="https://www.helpscout.com/blog/financial-services-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/financial-services-customer-service/https://www.helpscout.com/blog/financial-services-customer-service/<p>Financial services customer service can be complicated. Here are the challenges you might face, along with some tips to overcome them.<a href="https://www.helpscout.com/blog/financial-services-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/financial-services-customer-service/https://www.helpscout.com/blog/financial-services-customer-service/<p>Financial services customer service can be complicated. Here are the challenges you might face, along with some tips to overcome them.<a href="https://www.helpscout.com/blog/financial-services-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/financial-services-customer-service/https://www.helpscout.com/blog/financial-services-customer-service/<p>Financial services customer service can be complicated. Here are the challenges you might face, along with some tips to overcome them.<a href="https://www.helpscout.com/blog/financial-services-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/social-media-customer-service/https://www.helpscout.com/blog/social-media-customer-service/<p>Develop a process for managing social media customer service that best fits your business goals, budget, resources, and customer experience.<a href="https://www.helpscout.com/blog/social-media-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/social-media-customer-service/https://www.helpscout.com/blog/social-media-customer-service/<p>Develop a process for managing social media customer service that best fits your business goals, budget, resources, and customer experience.<a href="https://www.helpscout.com/blog/social-media-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/social-media-customer-service/https://www.helpscout.com/blog/social-media-customer-service/<p>Develop a process for managing social media customer service that best fits your business goals, budget, resources, and customer experience.<a href="https://www.helpscout.com/blog/social-media-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/social-media-customer-service/https://www.helpscout.com/blog/social-media-customer-service/<p>Develop a process for managing social media customer service that best fits your business goals, budget, resources, and customer experience.<a href="https://www.helpscout.com/blog/social-media-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-blogs/https://www.helpscout.com/blog/customer-service-blogs/<p>Here are 9 customer service blogs we love, with breakdowns of what content you can expect to find and details on why they're so amazing.<a href="https://www.helpscout.com/blog/customer-service-blogs/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-blogs/https://www.helpscout.com/blog/customer-service-blogs/<p>Here are 9 customer service blogs we love, with breakdowns of what content you can expect to find and details on why they're so amazing.<a href="https://www.helpscout.com/blog/customer-service-blogs/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-blogs/https://www.helpscout.com/blog/customer-service-blogs/<p>Here are 9 customer service blogs we love, with breakdowns of what content you can expect to find and details on why they're so amazing.<a href="https://www.helpscout.com/blog/customer-service-blogs/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-blogs/https://www.helpscout.com/blog/customer-service-blogs/<p>Here are 9 customer service blogs we love, with breakdowns of what content you can expect to find and details on why they're so amazing.<a href="https://www.helpscout.com/blog/customer-service-blogs/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-burnout/https://www.helpscout.com/blog/customer-service-burnout/<p>Learn the causes of customer service burnout, and how you can identify, reduce, and recover from it as leaders and individual contributors.<a href="https://www.helpscout.com/blog/customer-service-burnout/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-burnout/https://www.helpscout.com/blog/customer-service-burnout/<p>Learn the causes of customer service burnout, and how you can identify, reduce, and recover from it as leaders and individual contributors.<a href="https://www.helpscout.com/blog/customer-service-burnout/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-burnout/https://www.helpscout.com/blog/customer-service-burnout/<p>Learn the causes of customer service burnout, and how you can identify, reduce, and recover from it as leaders and individual contributors.<a href="https://www.helpscout.com/blog/customer-service-burnout/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-burnout/https://www.helpscout.com/blog/customer-service-burnout/<p>Learn the causes of customer service burnout, and how you can identify, reduce, and recover from it as leaders and individual contributors.<a href="https://www.helpscout.com/blog/customer-service-burnout/">Read the full article</a></p>https://www.helpscout.com/blog/faq-software/https://www.helpscout.com/blog/faq-software/<p>Learn what FAQ software is, how it can benefit your growing business, and a few key features to look for when shopping around.<a href="https://www.helpscout.com/blog/faq-software/">Read the full article</a></p>https://www.helpscout.com/blog/faq-software/https://www.helpscout.com/blog/faq-software/<p>Learn what FAQ software is, how it can benefit your growing business, and a few key features to look for when shopping around.<a href="https://www.helpscout.com/blog/faq-software/">Read the full article</a></p>https://www.helpscout.com/blog/faq-software/https://www.helpscout.com/blog/faq-software/<p>Learn what FAQ software is, how it can benefit your growing business, and a few key features to look for when shopping around.<a href="https://www.helpscout.com/blog/faq-software/">Read the full article</a></p>https://www.helpscout.com/blog/faq-software/https://www.helpscout.com/blog/faq-software/<p>Learn what FAQ software is, how it can benefit your growing business, and a few key features to look for when shopping around.<a href="https://www.helpscout.com/blog/faq-software/">Read the full article</a></p>https://www.helpscout.com/blog/real-estate-customer-service/https://www.helpscout.com/blog/real-estate-customer-service/<p>Working in the real estate industry? Use these 13 tips to create a better customer experience and build stronger client relationships.<a href="https://www.helpscout.com/blog/real-estate-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/real-estate-customer-service/https://www.helpscout.com/blog/real-estate-customer-service/<p>Working in the real estate industry? Use these 13 tips to create a better customer experience and build stronger client relationships.<a href="https://www.helpscout.com/blog/real-estate-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/real-estate-customer-service/https://www.helpscout.com/blog/real-estate-customer-service/<p>Working in the real estate industry? Use these 13 tips to create a better customer experience and build stronger client relationships.<a href="https://www.helpscout.com/blog/real-estate-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/real-estate-customer-service/https://www.helpscout.com/blog/real-estate-customer-service/<p>Working in the real estate industry? Use these 13 tips to create a better customer experience and build stronger client relationships.<a href="https://www.helpscout.com/blog/real-estate-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/customer-oriented/https://www.helpscout.com/blog/customer-oriented/<p>Read about five examples of great customer-oriented companies, and learn what practices you can put in place to get better yourself.<a href="https://www.helpscout.com/blog/customer-oriented/">Read the full article</a></p>https://www.helpscout.com/blog/customer-oriented/https://www.helpscout.com/blog/customer-oriented/<p>Read about five examples of great customer-oriented companies, and learn what practices you can put in place to get better yourself.<a href="https://www.helpscout.com/blog/customer-oriented/">Read the full article</a></p>https://www.helpscout.com/blog/customer-oriented/https://www.helpscout.com/blog/customer-oriented/<p>Read about five examples of great customer-oriented companies, and learn what practices you can put in place to get better yourself.<a href="https://www.helpscout.com/blog/customer-oriented/">Read the full article</a></p>https://www.helpscout.com/blog/customer-oriented/https://www.helpscout.com/blog/customer-oriented/<p>Read about five examples of great customer-oriented companies, and learn what practices you can put in place to get better yourself.<a href="https://www.helpscout.com/blog/customer-oriented/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-in-education/https://www.helpscout.com/blog/customer-service-in-education/<p>We chatted with support professionals working in education to learn their biggest pain points and the solutions they use to solve them.<a href="https://www.helpscout.com/blog/customer-service-in-education/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-in-education/https://www.helpscout.com/blog/customer-service-in-education/<p>We chatted with support professionals working in education to learn their biggest pain points and the solutions they use to solve them.<a href="https://www.helpscout.com/blog/customer-service-in-education/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-in-education/https://www.helpscout.com/blog/customer-service-in-education/<p>We chatted with support professionals working in education to learn their biggest pain points and the solutions they use to solve them.<a href="https://www.helpscout.com/blog/customer-service-in-education/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-in-education/https://www.helpscout.com/blog/customer-service-in-education/<p>We chatted with support professionals working in education to learn their biggest pain points and the solutions they use to solve them.<a href="https://www.helpscout.com/blog/customer-service-in-education/">Read the full article</a></p>https://www.helpscout.com/blog/bad-customer-service-stories/https://www.helpscout.com/blog/bad-customer-service-stories/<p>Read stories of spectacularly bad customer service, plus get some tips for how to keep situations like these from happening at your company.<a href="https://www.helpscout.com/blog/bad-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/blog/bad-customer-service-stories/https://www.helpscout.com/blog/bad-customer-service-stories/<p>Read stories of spectacularly bad customer service, plus get some tips for how to keep situations like these from happening at your company.<a href="https://www.helpscout.com/blog/bad-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/blog/bad-customer-service-stories/https://www.helpscout.com/blog/bad-customer-service-stories/<p>Read stories of spectacularly bad customer service, plus get some tips for how to keep situations like these from happening at your company.<a href="https://www.helpscout.com/blog/bad-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/blog/bad-customer-service-stories/https://www.helpscout.com/blog/bad-customer-service-stories/<p>Read stories of spectacularly bad customer service, plus get some tips for how to keep situations like these from happening at your company.<a href="https://www.helpscout.com/blog/bad-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/blog/google-collaborative-inbox/https://www.helpscout.com/blog/google-collaborative-inbox/<p>Learn about the advantages and disadvantages of using Google Collaborative Inbox for customer support, plus discover 5 great alternatives.<a href="https://www.helpscout.com/blog/google-collaborative-inbox/">Read the full article</a></p>https://www.helpscout.com/blog/support-career-goals/https://www.helpscout.com/blog/support-career-goals/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-career-goals/">Read the full article</a></p>https://www.helpscout.com/blog/google-collaborative-inbox/https://www.helpscout.com/blog/google-collaborative-inbox/<p>Learn about the advantages and disadvantages of using Google Collaborative Inbox for customer support, plus discover 5 great alternatives.<a href="https://www.helpscout.com/blog/google-collaborative-inbox/">Read the full article</a></p>https://www.helpscout.com/blog/support-career-goals/https://www.helpscout.com/blog/support-career-goals/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-career-goals/">Read the full article</a></p>https://www.helpscout.com/blog/google-collaborative-inbox/https://www.helpscout.com/blog/google-collaborative-inbox/<p>Learn about the advantages and disadvantages of using Google Collaborative Inbox for customer support, plus discover 5 great alternatives.<a href="https://www.helpscout.com/blog/google-collaborative-inbox/">Read the full article</a></p>https://www.helpscout.com/blog/support-career-goals/https://www.helpscout.com/blog/support-career-goals/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-career-goals/">Read the full article</a></p>https://www.helpscout.com/blog/google-collaborative-inbox/https://www.helpscout.com/blog/google-collaborative-inbox/<p>Learn about the advantages and disadvantages of using Google Collaborative Inbox for customer support, plus discover 5 great alternatives.<a href="https://www.helpscout.com/blog/google-collaborative-inbox/">Read the full article</a></p>https://www.helpscout.com/blog/support-career-goals/https://www.helpscout.com/blog/support-career-goals/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-career-goals/">Read the full article</a></p>https://www.helpscout.com/blog/front-alternatives/https://www.helpscout.com/blog/front-alternatives/<p>Learn about the advantages and disadvantages of Front's shared inbox, and discover 9 Front alternatives to consider for your support needs.<a href="https://www.helpscout.com/blog/front-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/front-alternatives/https://www.helpscout.com/blog/front-alternatives/<p>Learn about the advantages and disadvantages of Front's shared inbox, and discover 9 Front alternatives to consider for your support needs.<a href="https://www.helpscout.com/blog/front-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/front-alternatives/https://www.helpscout.com/blog/front-alternatives/<p>Learn about the advantages and disadvantages of Front's shared inbox, and discover 9 Front alternatives to consider for your support needs.<a href="https://www.helpscout.com/blog/front-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/front-alternatives/https://www.helpscout.com/blog/front-alternatives/<p>Learn about the advantages and disadvantages of Front's shared inbox, and discover 9 Front alternatives to consider for your support needs.<a href="https://www.helpscout.com/blog/front-alternatives/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-in-healthcare/https://www.helpscout.com/blog/customer-service-in-healthcare/<p>Delivering top-notch customer service is difficult in any industry, but some – like healthcare – have even more challenges than others.<a href="https://www.helpscout.com/blog/customer-service-in-healthcare/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-in-healthcare/https://www.helpscout.com/blog/customer-service-in-healthcare/<p>Delivering top-notch customer service is difficult in any industry, but some – like healthcare – have even more challenges than others.<a href="https://www.helpscout.com/blog/customer-service-in-healthcare/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-in-healthcare/https://www.helpscout.com/blog/customer-service-in-healthcare/<p>Delivering top-notch customer service is difficult in any industry, but some – like healthcare – have even more challenges than others.<a href="https://www.helpscout.com/blog/customer-service-in-healthcare/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-in-healthcare/https://www.helpscout.com/blog/customer-service-in-healthcare/<p>Delivering top-notch customer service is difficult in any industry, but some – like healthcare – have even more challenges than others.<a href="https://www.helpscout.com/blog/customer-service-in-healthcare/">Read the full article</a></p>https://www.helpscout.com/blog/june-2021-release-notes/https://www.helpscout.com/blog/june-2021-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/june-2021-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/june-2021-release-notes/https://www.helpscout.com/blog/june-2021-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/june-2021-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/june-2021-release-notes/https://www.helpscout.com/blog/june-2021-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/june-2021-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/june-2021-release-notes/https://www.helpscout.com/blog/june-2021-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/june-2021-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/global-remote-teams/https://www.helpscout.com/blog/global-remote-teams/<p>There is a big difference between “remote, U.S. only” and globally distributed remote teams. Here’s how to build an effective team that spans the globe.<a href="https://www.helpscout.com/blog/global-remote-teams/">Read the full article</a></p>https://www.helpscout.com/blog/global-remote-teams/https://www.helpscout.com/blog/global-remote-teams/<p>There is a big difference between “remote, U.S. only” and globally distributed remote teams. Here’s how to build an effective team that spans the globe.<a href="https://www.helpscout.com/blog/global-remote-teams/">Read the full article</a></p>https://www.helpscout.com/blog/global-remote-teams/https://www.helpscout.com/blog/global-remote-teams/<p>There is a big difference between “remote, U.S. only” and globally distributed remote teams. Here’s how to build an effective team that spans the globe.<a href="https://www.helpscout.com/blog/global-remote-teams/">Read the full article</a></p>https://www.helpscout.com/blog/global-remote-teams/https://www.helpscout.com/blog/global-remote-teams/<p>There is a big difference between “remote, U.S. only” and globally distributed remote teams. Here’s how to build an effective team that spans the globe.<a href="https://www.helpscout.com/blog/global-remote-teams/">Read the full article</a></p>https://www.helpscout.com/blog/saas-help-desk/https://www.helpscout.com/blog/saas-help-desk/<p>Learn why your company needs a help desk, find out what features to look for when shopping, and discover the 11 best SaaS help desks.<a href="https://www.helpscout.com/blog/saas-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/saas-help-desk/https://www.helpscout.com/blog/saas-help-desk/<p>Découvrez pourquoi votre entreprise a besoin d'un service d'assistance, apprenez quels caractéristiques rechercher lors de vos achats, et découvrez les 11 meilleurs services d'assistance SaaS.<a href="https://www.helpscout.com/blog/saas-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/saas-help-desk/https://www.helpscout.com/blog/saas-help-desk/<p>Erfahren Sie, warum Ihr Unternehmen einen Helpdesk benötigt, finden Sie heraus, auf welche Funktionen Sie beim Einkauf achten sollten, und entdecken Sie die 11 besten SaaS-Helpdesks.<a href="https://www.helpscout.com/blog/saas-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/saas-help-desk/https://www.helpscout.com/blog/saas-help-desk/<p>Learn why your company needs a help desk, find out what features to look for when shopping, and discover the 11 best SaaS help desks.<a href="https://www.helpscout.com/blog/saas-help-desk/">Read the full article</a></p>https://www.helpscout.com/75-customer-service-facts-quotes-statistics/https://www.helpscout.com/75-customer-service-facts-quotes-statistics/<p>Check out these 107 customer service statistics and facts about new trends, and reconsider how you approach your customer experience.<a href="https://www.helpscout.com/75-customer-service-facts-quotes-statistics/">Read the full article</a></p>https://www.helpscout.com/75-customer-service-facts-quotes-statistics/https://www.helpscout.com/75-customer-service-facts-quotes-statistics/<p>Check out these 107 customer service statistics and facts about new trends, and reconsider how you approach your customer experience.<a href="https://www.helpscout.com/75-customer-service-facts-quotes-statistics/">Read the full article</a></p>https://www.helpscout.com/75-customer-service-facts-quotes-statistics/https://www.helpscout.com/75-customer-service-facts-quotes-statistics/<p>Check out these 107 customer service statistics and facts about new trends, and reconsider how you approach your customer experience.<a href="https://www.helpscout.com/75-customer-service-facts-quotes-statistics/">Read the full article</a></p>https://www.helpscout.com/75-customer-service-facts-quotes-statistics/https://www.helpscout.com/75-customer-service-facts-quotes-statistics/<p>Check out these 107 customer service statistics and facts about new trends, and reconsider how you approach your customer experience.<a href="https://www.helpscout.com/75-customer-service-facts-quotes-statistics/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-examples/https://www.helpscout.com/blog/customer-experience-examples/<p>Customer experience examples often err on the side of the emotional and intense, but CX also needs to be baked into your strategies.<a href="https://www.helpscout.com/blog/customer-experience-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-examples/https://www.helpscout.com/blog/customer-experience-examples/<p>Customer experience examples often err on the side of the emotional and intense, but CX also needs to be baked into your strategies.<a href="https://www.helpscout.com/blog/customer-experience-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-examples/https://www.helpscout.com/blog/customer-experience-examples/<p>Customer experience examples often err on the side of the emotional and intense, but CX also needs to be baked into your strategies.<a href="https://www.helpscout.com/blog/customer-experience-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-examples/https://www.helpscout.com/blog/customer-experience-examples/<p>Customer experience examples often err on the side of the emotional and intense, but CX also needs to be baked into your strategies.<a href="https://www.helpscout.com/blog/customer-experience-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-vs-customer-experience/https://www.helpscout.com/blog/customer-success-vs-customer-experience/<p>Learn the key differences between customer success and customer experience, and discover why both roles are vital for delighting customers.<a href="https://www.helpscout.com/blog/customer-success-vs-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-vs-customer-experience/https://www.helpscout.com/blog/customer-success-vs-customer-experience/<p>Learn the key differences between customer success and customer experience, and discover why both roles are vital for delighting customers.<a href="https://www.helpscout.com/blog/customer-success-vs-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-vs-customer-experience/https://www.helpscout.com/blog/customer-success-vs-customer-experience/<p>Learn the key differences between customer success and customer experience, and discover why both roles are vital for delighting customers.<a href="https://www.helpscout.com/blog/customer-success-vs-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-vs-customer-experience/https://www.helpscout.com/blog/customer-success-vs-customer-experience/<p>Learn the key differences between customer success and customer experience, and discover why both roles are vital for delighting customers.<a href="https://www.helpscout.com/blog/customer-success-vs-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/team-inbox/https://www.helpscout.com/blog/team-inbox/<p>As any support pro knows, customer service is a team sport. There’s no better way to collaborate than through a team inbox.<a href="https://www.helpscout.com/blog/team-inbox/">Read the full article</a></p>https://www.helpscout.com/blog/team-inbox/https://www.helpscout.com/blog/team-inbox/<p>As any support pro knows, customer service is a team sport. There’s no better way to collaborate than through a team inbox.<a href="https://www.helpscout.com/blog/team-inbox/">Read the full article</a></p>https://www.helpscout.com/blog/team-inbox/https://www.helpscout.com/blog/team-inbox/<p>As any support pro knows, customer service is a team sport. There’s no better way to collaborate than through a team inbox.<a href="https://www.helpscout.com/blog/team-inbox/">Read the full article</a></p>https://www.helpscout.com/blog/team-inbox/https://www.helpscout.com/blog/team-inbox/<p>As any support pro knows, customer service is a team sport. There’s no better way to collaborate than through a team inbox.<a href="https://www.helpscout.com/blog/team-inbox/">Read the full article</a></p>https://www.helpscout.com/blog/support-chatbot/https://www.helpscout.com/blog/support-chatbot/<p>While the promise of using a support chatbot is compelling, there are better ways to improve team efficiency while delivering great support.<a href="https://www.helpscout.com/blog/support-chatbot/">Read the full article</a></p>https://www.helpscout.com/blog/support-chatbot/https://www.helpscout.com/blog/support-chatbot/<p>While the promise of using a support chatbot is compelling, there are better ways to improve team efficiency while delivering great support.<a href="https://www.helpscout.com/blog/support-chatbot/">Read the full article</a></p>https://www.helpscout.com/blog/support-chatbot/https://www.helpscout.com/blog/support-chatbot/<p>While the promise of using a support chatbot is compelling, there are better ways to improve team efficiency while delivering great support.<a href="https://www.helpscout.com/blog/support-chatbot/">Read the full article</a></p>https://www.helpscout.com/blog/support-chatbot/https://www.helpscout.com/blog/support-chatbot/<p>While the promise of using a support chatbot is compelling, there are better ways to improve team efficiency while delivering great support.<a href="https://www.helpscout.com/blog/support-chatbot/">Read the full article</a></p>https://www.helpscout.com/blog/shopping-support-software/https://www.helpscout.com/blog/shopping-support-software/<p>Learn what to expect when shopping for support software, plus tips on how to set your expectations and make the process as simple as possible.<a href="https://www.helpscout.com/blog/shopping-support-software/">Read the full article</a></p>https://www.helpscout.com/blog/shopping-support-software/https://www.helpscout.com/blog/shopping-support-software/<p>Learn what to expect when shopping for support software, plus tips on how to set your expectations and make the process as simple as possible.<a href="https://www.helpscout.com/blog/shopping-support-software/">Read the full article</a></p>https://www.helpscout.com/blog/shopping-support-software/https://www.helpscout.com/blog/shopping-support-software/<p>Learn what to expect when shopping for support software, plus tips on how to set your expectations and make the process as simple as possible.<a href="https://www.helpscout.com/blog/shopping-support-software/">Read the full article</a></p>https://www.helpscout.com/blog/shopping-support-software/https://www.helpscout.com/blog/shopping-support-software/<p>Learn what to expect when shopping for support software, plus tips on how to set your expectations and make the process as simple as possible.<a href="https://www.helpscout.com/blog/shopping-support-software/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-help-desk/https://www.helpscout.com/blog/small-business-help-desk/<p>Help Scout’s small business help desk software lets you create stronger customer relationships, save time, and increase team productivity.<a href="https://www.helpscout.com/blog/small-business-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-help-desk/https://www.helpscout.com/blog/small-business-help-desk/<p>Help Scout’s small business help desk software lets you create stronger customer relationships, save time, and increase team productivity.<a href="https://www.helpscout.com/blog/small-business-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-help-desk/https://www.helpscout.com/blog/small-business-help-desk/<p>Help Scout’s small business help desk software lets you create stronger customer relationships, save time, and increase team productivity.<a href="https://www.helpscout.com/blog/small-business-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-help-desk/https://www.helpscout.com/blog/small-business-help-desk/<p>Help Scout’s small business help desk software lets you create stronger customer relationships, save time, and increase team productivity.<a href="https://www.helpscout.com/blog/small-business-help-desk/">Read the full article</a></p>https://www.helpscout.com/remote-management/https://www.helpscout.com/remote-management/<p>A compilation of the most important remote management tips Help Scout's founder learned running a fully remote company for 10 years.<a href="https://www.helpscout.com/remote-management/">Read the full article</a></p>https://www.helpscout.com/remote-management/https://www.helpscout.com/remote-management/<p>A compilation of the most important remote management tips Help Scout's founder learned running a fully remote company for 10 years.<a href="https://www.helpscout.com/remote-management/">Read the full article</a></p>https://www.helpscout.com/remote-management/https://www.helpscout.com/remote-management/<p>A compilation of the most important remote management tips Help Scout's founder learned running a fully remote company for 10 years.<a href="https://www.helpscout.com/remote-management/">Read the full article</a></p>https://www.helpscout.com/remote-management/https://www.helpscout.com/remote-management/<p>A compilation of the most important remote management tips Help Scout's founder learned running a fully remote company for 10 years.<a href="https://www.helpscout.com/remote-management/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-vs-account-management/https://www.helpscout.com/blog/customer-success-vs-account-management/<p>Companies often pit customer success against account management, but they can work together to create the best customer experience possible.<a href="https://www.helpscout.com/blog/customer-success-vs-account-management/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-vs-account-management/https://www.helpscout.com/blog/customer-success-vs-account-management/<p>Companies often pit customer success against account management, but they can work together to create the best customer experience possible.<a href="https://www.helpscout.com/blog/customer-success-vs-account-management/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-vs-account-management/https://www.helpscout.com/blog/customer-success-vs-account-management/<p>Companies often pit customer success against account management, but they can work together to create the best customer experience possible.<a href="https://www.helpscout.com/blog/customer-success-vs-account-management/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-vs-account-management/https://www.helpscout.com/blog/customer-success-vs-account-management/<p>Companies often pit customer success against account management, but they can work together to create the best customer experience possible.<a href="https://www.helpscout.com/blog/customer-success-vs-account-management/">Read the full article</a></p>https://www.helpscout.com/blog/shared-inbox/https://www.helpscout.com/blog/shared-inbox/<p>Looking for a better way to manage team email? Learn about shared inbox software and find the best tool for your team.<a href="https://www.helpscout.com/blog/shared-inbox/">Read the full article</a></p>https://www.helpscout.com/blog/shared-inbox/https://www.helpscout.com/blog/shared-inbox/<p>Vous cherchez une meilleure façon de gérer les emails de l'équipe ? Découvrez les logiciels de boîte de réception partagée et trouvez le meilleur outil pour votre équipe.<a href="https://www.helpscout.com/blog/shared-inbox/">Read the full article</a></p>https://www.helpscout.com/blog/shared-inbox/https://www.helpscout.com/blog/shared-inbox/<p>Suchen Sie nach einem besseren Weg, um Team-E-Mails zu verwalten? Erfahren Sie mehr über gemeinsame Posteingangssoftware und finden Sie das beste Tool für Ihr Team.<a href="https://www.helpscout.com/blog/shared-inbox/">Read the full article</a></p>https://www.helpscout.com/blog/shared-inbox/https://www.helpscout.com/blog/shared-inbox/<p>Looking for a better way to manage team email? Learn about shared inbox software and find the best tool for your team.<a href="https://www.helpscout.com/blog/shared-inbox/">Read the full article</a></p>https://www.helpscout.com/blog/employee-compensation/https://www.helpscout.com/blog/employee-compensation/<p>Employee compensation is complicated, and can get messy without a good plan. Here's how to create (or improve) your compensation strategy.<a href="https://www.helpscout.com/blog/employee-compensation/">Read the full article</a></p>https://www.helpscout.com/blog/employee-compensation/https://www.helpscout.com/blog/employee-compensation/<p>Employee compensation is complicated, and can get messy without a good plan. Here's how to create (or improve) your compensation strategy.<a href="https://www.helpscout.com/blog/employee-compensation/">Read the full article</a></p>https://www.helpscout.com/blog/employee-compensation/https://www.helpscout.com/blog/employee-compensation/<p>Employee compensation is complicated, and can get messy without a good plan. Here's how to create (or improve) your compensation strategy.<a href="https://www.helpscout.com/blog/employee-compensation/">Read the full article</a></p>https://www.helpscout.com/blog/employee-compensation/https://www.helpscout.com/blog/employee-compensation/<p>Employee compensation is complicated, and can get messy without a good plan. Here's how to create (or improve) your compensation strategy.<a href="https://www.helpscout.com/blog/employee-compensation/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-marketing/https://www.helpscout.com/blog/customer-success-marketing/<p>Understand what customer success marketing is and how it can benefit your business, plus get inspired by examples from 5 top SaaS companies.<a href="https://www.helpscout.com/blog/customer-success-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-marketing/https://www.helpscout.com/blog/customer-success-marketing/<p>Understand what customer success marketing is and how it can benefit your business, plus get inspired by examples from 5 top SaaS companies.<a href="https://www.helpscout.com/blog/customer-success-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-marketing/https://www.helpscout.com/blog/customer-success-marketing/<p>Understand what customer success marketing is and how it can benefit your business, plus get inspired by examples from 5 top SaaS companies.<a href="https://www.helpscout.com/blog/customer-success-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-marketing/https://www.helpscout.com/blog/customer-success-marketing/<p>Understand what customer success marketing is and how it can benefit your business, plus get inspired by examples from 5 top SaaS companies.<a href="https://www.helpscout.com/blog/customer-success-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/slas-too-soon/https://www.helpscout.com/blog/slas-too-soon/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/slas-too-soon/">Read the full article</a></p>https://www.helpscout.com/blog/slas-too-soon/https://www.helpscout.com/blog/slas-too-soon/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/slas-too-soon/">Read the full article</a></p>https://www.helpscout.com/blog/slas-too-soon/https://www.helpscout.com/blog/slas-too-soon/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/slas-too-soon/">Read the full article</a></p>https://www.helpscout.com/blog/slas-too-soon/https://www.helpscout.com/blog/slas-too-soon/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/slas-too-soon/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-tools/https://www.helpscout.com/blog/live-chat-tools/<p>If you're considering adding chat to your support channel mix, start your search by reviewing this list of the 11 best live chat tools.<a href="https://www.helpscout.com/blog/live-chat-tools/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-tools/https://www.helpscout.com/blog/live-chat-tools/<p>Si vous envisagez d'ajouter le chat à votre mix de canaux de support, commencez votre recherche en passant en revue cette liste des 11 meilleurs outils de chat en direct.<a href="https://www.helpscout.com/blog/live-chat-tools/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-tools/https://www.helpscout.com/blog/live-chat-tools/<p>Wenn Sie in Erwägung ziehen, Ihren Support-Kanal-Mix um einen Chat zu erweitern, beginnen Sie Ihre Suche mit der Durchsicht dieser Liste der 11 besten Live-Chat-Tools.<a href="https://www.helpscout.com/blog/live-chat-tools/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-tools/https://www.helpscout.com/blog/live-chat-tools/<p>If you're considering adding chat to your support channel mix, start your search by reviewing this list of the 11 best live chat tools.<a href="https://www.helpscout.com/blog/live-chat-tools/">Read the full article</a></p>https://www.helpscout.com/customers/brain-fm/https://www.helpscout.com/customers/brain-fm/<p>Learn how Brain.fm uses Help Scout to uphold its user-first mentality and achieve as much visibility into customer success as possible.<a href="https://www.helpscout.com/customers/brain-fm/">Read the full article</a></p>https://www.helpscout.com/customers/brain-fm/https://www.helpscout.com/customers/brain-fm/<p>Learn how Brain.fm uses Help Scout to uphold its user-first mentality and achieve as much visibility into customer success as possible.<a href="https://www.helpscout.com/customers/brain-fm/">Read the full article</a></p>https://www.helpscout.com/customers/brain-fm/https://www.helpscout.com/customers/brain-fm/<p>Learn how Brain.fm uses Help Scout to uphold its user-first mentality and achieve as much visibility into customer success as possible.<a href="https://www.helpscout.com/customers/brain-fm/">Read the full article</a></p>https://www.helpscout.com/customers/brain-fm/https://www.helpscout.com/customers/brain-fm/<p>Learn how Brain.fm uses Help Scout to uphold its user-first mentality and achieve as much visibility into customer success as possible.<a href="https://www.helpscout.com/customers/brain-fm/">Read the full article</a></p>https://www.helpscout.com/blog/b2b-customer-experience/https://www.helpscout.com/blog/b2b-customer-experience/<p>Every “B” in B2B is simply a collection of humans. Build a great experience for your customers with 4 simple B2B customer experience tips.<a href="https://www.helpscout.com/blog/b2b-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/b2b-customer-experience/https://www.helpscout.com/blog/b2b-customer-experience/<p>Every “B” in B2B is simply a collection of humans. Build a great experience for your customers with 4 simple B2B customer experience tips.<a href="https://www.helpscout.com/blog/b2b-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/b2b-customer-experience/https://www.helpscout.com/blog/b2b-customer-experience/<p>Every “B” in B2B is simply a collection of humans. Build a great experience for your customers with 4 simple B2B customer experience tips.<a href="https://www.helpscout.com/blog/b2b-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/b2b-customer-experience/https://www.helpscout.com/blog/b2b-customer-experience/<p>Every “B” in B2B is simply a collection of humans. Build a great experience for your customers with 4 simple B2B customer experience tips.<a href="https://www.helpscout.com/blog/b2b-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-culture/https://www.helpscout.com/blog/customer-service-culture/<p>Discover strategies executives, support leaders, and support agents can use to build and maintain a strong company customer service culture.<a href="https://www.helpscout.com/blog/customer-service-culture/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-culture/https://www.helpscout.com/blog/customer-service-culture/<p>Discover strategies executives, support leaders, and support agents can use to build and maintain a strong company customer service culture.<a href="https://www.helpscout.com/blog/customer-service-culture/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-culture/https://www.helpscout.com/blog/customer-service-culture/<p>Discover strategies executives, support leaders, and support agents can use to build and maintain a strong company customer service culture.<a href="https://www.helpscout.com/blog/customer-service-culture/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-culture/https://www.helpscout.com/blog/customer-service-culture/<p>Discover strategies executives, support leaders, and support agents can use to build and maintain a strong company customer service culture.<a href="https://www.helpscout.com/blog/customer-service-culture/">Read the full article</a></p>https://www.helpscout.com/blog/frugal-wow/https://www.helpscout.com/blog/frugal-wow/<p>Learning how to wow your customers can have a huge impact. Here are 10 ways your company can knock people’s socks off every day.<a href="https://www.helpscout.com/blog/frugal-wow/">Read the full article</a></p>https://www.helpscout.com/blog/frugal-wow/https://www.helpscout.com/blog/frugal-wow/<p>Learning how to wow your customers can have a huge impact. Here are 10 ways your company can knock people’s socks off every day.<a href="https://www.helpscout.com/blog/frugal-wow/">Read the full article</a></p>https://www.helpscout.com/blog/frugal-wow/https://www.helpscout.com/blog/frugal-wow/<p>Learning how to wow your customers can have a huge impact. Here are 10 ways your company can knock people’s socks off every day.<a href="https://www.helpscout.com/blog/frugal-wow/">Read the full article</a></p>https://www.helpscout.com/blog/frugal-wow/https://www.helpscout.com/blog/frugal-wow/<p>Learning how to wow your customers can have a huge impact. Here are 10 ways your company can knock people’s socks off every day.<a href="https://www.helpscout.com/blog/frugal-wow/">Read the full article</a></p>https://www.helpscout.com/blog/support-soft-skills/https://www.helpscout.com/blog/support-soft-skills/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-soft-skills/">Read the full article</a></p>https://www.helpscout.com/blog/support-soft-skills/https://www.helpscout.com/blog/support-soft-skills/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-soft-skills/">Read the full article</a></p>https://www.helpscout.com/blog/support-soft-skills/https://www.helpscout.com/blog/support-soft-skills/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-soft-skills/">Read the full article</a></p>https://www.helpscout.com/blog/support-soft-skills/https://www.helpscout.com/blog/support-soft-skills/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-soft-skills/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-service-software/https://www.helpscout.com/playlists/customer-service-software/<p>If it's time for your team to adopt customer service software, this guide will tell you what you need to know to make the right choice.<a href="https://www.helpscout.com/playlists/customer-service-software/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-service-software/https://www.helpscout.com/playlists/customer-service-software/<p>If it's time for your team to adopt customer service software, this guide will tell you what you need to know to make the right choice.<a href="https://www.helpscout.com/playlists/customer-service-software/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-service-software/https://www.helpscout.com/playlists/customer-service-software/<p>If it's time for your team to adopt customer service software, this guide will tell you what you need to know to make the right choice.<a href="https://www.helpscout.com/playlists/customer-service-software/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-service-software/https://www.helpscout.com/playlists/customer-service-software/<p>If it's time for your team to adopt customer service software, this guide will tell you what you need to know to make the right choice.<a href="https://www.helpscout.com/playlists/customer-service-software/">Read the full article</a></p>https://www.helpscout.com/blog/happy-customer-service/https://www.helpscout.com/blog/happy-customer-service/<p>Customer happiness contributes to your bottom line and other key business metrics, plus it feels good. This blog post explains how to do it well.<a href="https://www.helpscout.com/blog/happy-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/happy-customer-service/https://www.helpscout.com/blog/happy-customer-service/<p>Customer happiness contributes to your bottom line and other key business metrics, plus it feels good. This blog post explains how to do it well.<a href="https://www.helpscout.com/blog/happy-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/happy-customer-service/https://www.helpscout.com/blog/happy-customer-service/<p>Customer happiness contributes to your bottom line and other key business metrics, plus it feels good. This blog post explains how to do it well.<a href="https://www.helpscout.com/blog/happy-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/happy-customer-service/https://www.helpscout.com/blog/happy-customer-service/<p>Customer happiness contributes to your bottom line and other key business metrics, plus it feels good. This blog post explains how to do it well.<a href="https://www.helpscout.com/blog/happy-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/user-adoption-strategies/https://www.helpscout.com/blog/user-adoption-strategies/<p>Six user adoption strategies that SaaS companies can use to convert trial users into paying customers and improve long-term customer retention.<a href="https://www.helpscout.com/blog/user-adoption-strategies/">Read the full article</a></p>https://www.helpscout.com/blog/user-adoption-strategies/https://www.helpscout.com/blog/user-adoption-strategies/<p>Six user adoption strategies that SaaS companies can use to convert trial users into paying customers and improve long-term customer retention.<a href="https://www.helpscout.com/blog/user-adoption-strategies/">Read the full article</a></p>https://www.helpscout.com/blog/user-adoption-strategies/https://www.helpscout.com/blog/user-adoption-strategies/<p>Six user adoption strategies that SaaS companies can use to convert trial users into paying customers and improve long-term customer retention.<a href="https://www.helpscout.com/blog/user-adoption-strategies/">Read the full article</a></p>https://www.helpscout.com/blog/user-adoption-strategies/https://www.helpscout.com/blog/user-adoption-strategies/<p>Six user adoption strategies that SaaS companies can use to convert trial users into paying customers and improve long-term customer retention.<a href="https://www.helpscout.com/blog/user-adoption-strategies/">Read the full article</a></p>https://www.helpscout.com/good-to-grow-10/https://www.helpscout.com/good-to-grow-10/<p>Help Scout’s first 10 years have been incredibly fun and rewarding, but in many ways it feels like we’re just getting started. <a href="https://www.helpscout.com/good-to-grow-10/">Read the full article</a></p>https://www.helpscout.com/good-to-grow-10/https://www.helpscout.com/good-to-grow-10/<p>Help Scout’s first 10 years have been incredibly fun and rewarding, but in many ways it feels like we’re just getting started. <a href="https://www.helpscout.com/good-to-grow-10/">Read the full article</a></p>https://www.helpscout.com/good-to-grow-10/https://www.helpscout.com/good-to-grow-10/<p>Help Scout’s first 10 years have been incredibly fun and rewarding, but in many ways it feels like we’re just getting started. <a href="https://www.helpscout.com/good-to-grow-10/">Read the full article</a></p>https://www.helpscout.com/good-to-grow-10/https://www.helpscout.com/good-to-grow-10/<p>Help Scout’s first 10 years have been incredibly fun and rewarding, but in many ways it feels like we’re just getting started. <a href="https://www.helpscout.com/good-to-grow-10/">Read the full article</a></p>https://www.helpscout.com/customers/onepagecrm/https://www.helpscout.com/customers/onepagecrm/<p>Since becoming a Help Scout customer, OnePageCRM has scaled its support solution without compromising a human customer experience.<a href="https://www.helpscout.com/customers/onepagecrm/">Read the full article</a></p>https://www.helpscout.com/customers/onepagecrm/https://www.helpscout.com/customers/onepagecrm/<p>Since becoming a Help Scout customer, OnePageCRM has scaled its support solution without compromising a human customer experience.<a href="https://www.helpscout.com/customers/onepagecrm/">Read the full article</a></p>https://www.helpscout.com/customers/onepagecrm/https://www.helpscout.com/customers/onepagecrm/<p>Since becoming a Help Scout customer, OnePageCRM has scaled its support solution without compromising a human customer experience.<a href="https://www.helpscout.com/customers/onepagecrm/">Read the full article</a></p>https://www.helpscout.com/customers/onepagecrm/https://www.helpscout.com/customers/onepagecrm/<p>Since becoming a Help Scout customer, OnePageCRM has scaled its support solution without compromising a human customer experience.<a href="https://www.helpscout.com/customers/onepagecrm/">Read the full article</a></p>https://www.helpscout.com/customers/upstream-tech/https://www.helpscout.com/customers/upstream-tech/<p>Before adopting Help Scout, Upstream Tech's support was difficult to manage and evaluate. Help Scout has helped them deliver high-touch, exceptional support.<a href="https://www.helpscout.com/customers/upstream-tech/">Read the full article</a></p>https://www.helpscout.com/customers/upstream-tech/https://www.helpscout.com/customers/upstream-tech/<p>Before adopting Help Scout, Upstream Tech's support was difficult to manage and evaluate. Help Scout has helped them deliver high-touch, exceptional support.<a href="https://www.helpscout.com/customers/upstream-tech/">Read the full article</a></p>https://www.helpscout.com/customers/upstream-tech/https://www.helpscout.com/customers/upstream-tech/<p>Before adopting Help Scout, Upstream Tech's support was difficult to manage and evaluate. Help Scout has helped them deliver high-touch, exceptional support.<a href="https://www.helpscout.com/customers/upstream-tech/">Read the full article</a></p>https://www.helpscout.com/customers/upstream-tech/https://www.helpscout.com/customers/upstream-tech/<p>Before adopting Help Scout, Upstream Tech's support was difficult to manage and evaluate. Help Scout has helped them deliver high-touch, exceptional support.<a href="https://www.helpscout.com/customers/upstream-tech/">Read the full article</a></p>https://www.helpscout.com/helpu/support-management/https://www.helpscout.com/helpu/support-management/<p>Understanding and managing the power of a support queue is critical to a sustainable customer service organization. Consider these 14 tips.<a href="https://www.helpscout.com/helpu/support-management/">Read the full article</a></p>https://www.helpscout.com/helpu/support-management/https://www.helpscout.com/helpu/support-management/<p>Understanding and managing the power of a support queue is critical to a sustainable customer service organization. Consider these 14 tips.<a href="https://www.helpscout.com/helpu/support-management/">Read the full article</a></p>https://www.helpscout.com/helpu/support-management/https://www.helpscout.com/helpu/support-management/<p>Understanding and managing the power of a support queue is critical to a sustainable customer service organization. Consider these 14 tips.<a href="https://www.helpscout.com/helpu/support-management/">Read the full article</a></p>https://www.helpscout.com/helpu/support-management/https://www.helpscout.com/helpu/support-management/<p>Understanding and managing the power of a support queue is critical to a sustainable customer service organization. Consider these 14 tips.<a href="https://www.helpscout.com/helpu/support-management/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-books/https://www.helpscout.com/blog/customer-experience-books/<p>This list of must-read customer experience books contains some classics, plus a few you might not see in the traditional best CX books lists<a href="https://www.helpscout.com/blog/customer-experience-books/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-books/https://www.helpscout.com/blog/customer-experience-books/<p>This list of must-read customer experience books contains some classics, plus a few you might not see in the traditional best CX books lists<a href="https://www.helpscout.com/blog/customer-experience-books/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-books/https://www.helpscout.com/blog/customer-experience-books/<p>This list of must-read customer experience books contains some classics, plus a few you might not see in the traditional best CX books lists<a href="https://www.helpscout.com/blog/customer-experience-books/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-books/https://www.helpscout.com/blog/customer-experience-books/<p>This list of must-read customer experience books contains some classics, plus a few you might not see in the traditional best CX books lists<a href="https://www.helpscout.com/blog/customer-experience-books/">Read the full article</a></p>https://www.helpscout.com/blog/customer-loyalty-programs/https://www.helpscout.com/blog/customer-loyalty-programs/<p>All you need to know about the benefits of customer loyalty programs for small business + examples of 5 types of programs to consider.<a href="https://www.helpscout.com/blog/customer-loyalty-programs/">Read the full article</a></p>https://www.helpscout.com/blog/customer-loyalty-programs/https://www.helpscout.com/blog/customer-loyalty-programs/<p>All you need to know about the benefits of customer loyalty programs for small business + examples of 5 types of programs to consider.<a href="https://www.helpscout.com/blog/customer-loyalty-programs/">Read the full article</a></p>https://www.helpscout.com/blog/customer-loyalty-programs/https://www.helpscout.com/blog/customer-loyalty-programs/<p>All you need to know about the benefits of customer loyalty programs for small business + examples of 5 types of programs to consider.<a href="https://www.helpscout.com/blog/customer-loyalty-programs/">Read the full article</a></p>https://www.helpscout.com/blog/customer-loyalty-programs/https://www.helpscout.com/blog/customer-loyalty-programs/<p>All you need to know about the benefits of customer loyalty programs for small business + examples of 5 types of programs to consider.<a href="https://www.helpscout.com/blog/customer-loyalty-programs/">Read the full article</a></p>https://www.helpscout.com/helpu/hiring-for-customer-support/https://www.helpscout.com/helpu/hiring-for-customer-support/<p>Making the right hires for your support team is critical for the strength of your organization. Learn how to hire for customer service.<a href="https://www.helpscout.com/helpu/hiring-for-customer-support/">Read the full article</a></p>https://www.helpscout.com/helpu/hiring-for-customer-support/https://www.helpscout.com/helpu/hiring-for-customer-support/<p>Making the right hires for your support team is critical for the strength of your organization. Learn how to hire for customer service.<a href="https://www.helpscout.com/helpu/hiring-for-customer-support/">Read the full article</a></p>https://www.helpscout.com/helpu/hiring-for-customer-support/https://www.helpscout.com/helpu/hiring-for-customer-support/<p>Making the right hires for your support team is critical for the strength of your organization. Learn how to hire for customer service.<a href="https://www.helpscout.com/helpu/hiring-for-customer-support/">Read the full article</a></p>https://www.helpscout.com/helpu/hiring-for-customer-support/https://www.helpscout.com/helpu/hiring-for-customer-support/<p>Making the right hires for your support team is critical for the strength of your organization. Learn how to hire for customer service.<a href="https://www.helpscout.com/helpu/hiring-for-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-analysis/https://www.helpscout.com/blog/customer-experience-analysis/<p>Consider these four questions and one call to action to conduct a customer experience analysis and get your company's CX into shape.<a href="https://www.helpscout.com/blog/customer-experience-analysis/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-analysis/https://www.helpscout.com/blog/customer-experience-analysis/<p>Consider these four questions and one call to action to conduct a customer experience analysis and get your company's CX into shape.<a href="https://www.helpscout.com/blog/customer-experience-analysis/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-analysis/https://www.helpscout.com/blog/customer-experience-analysis/<p>Consider these four questions and one call to action to conduct a customer experience analysis and get your company's CX into shape.<a href="https://www.helpscout.com/blog/customer-experience-analysis/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-analysis/https://www.helpscout.com/blog/customer-experience-analysis/<p>Consider these four questions and one call to action to conduct a customer experience analysis and get your company's CX into shape.<a href="https://www.helpscout.com/blog/customer-experience-analysis/">Read the full article</a></p>https://www.helpscout.com/blog/march-2021-release-notes/https://www.helpscout.com/blog/march-2021-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/march-2021-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/march-2021-release-notes/https://www.helpscout.com/blog/march-2021-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/march-2021-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/march-2021-release-notes/https://www.helpscout.com/blog/march-2021-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/march-2021-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/march-2021-release-notes/https://www.helpscout.com/blog/march-2021-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/march-2021-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-journey/https://www.helpscout.com/blog/customer-success-journey/<p>A 6-step guide to creating a customer success journey map, plus how to use it to help customers achieve long-term success with your product.<a href="https://www.helpscout.com/blog/customer-success-journey/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-journey/https://www.helpscout.com/blog/customer-success-journey/<p>A 6-step guide to creating a customer success journey map, plus how to use it to help customers achieve long-term success with your product.<a href="https://www.helpscout.com/blog/customer-success-journey/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-journey/https://www.helpscout.com/blog/customer-success-journey/<p>A 6-step guide to creating a customer success journey map, plus how to use it to help customers achieve long-term success with your product.<a href="https://www.helpscout.com/blog/customer-success-journey/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-journey/https://www.helpscout.com/blog/customer-success-journey/<p>A 6-step guide to creating a customer success journey map, plus how to use it to help customers achieve long-term success with your product.<a href="https://www.helpscout.com/blog/customer-success-journey/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centricity-examples/https://www.helpscout.com/blog/customer-centricity-examples/<p>Keeping customers your #1 focus isn’t always easy. These 6 companies offer real-life customer centricity examples that will show you the way.<a href="https://www.helpscout.com/blog/customer-centricity-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centricity-examples/https://www.helpscout.com/blog/customer-centricity-examples/<p>Keeping customers your #1 focus isn’t always easy. These 6 companies offer real-life customer centricity examples that will show you the way.<a href="https://www.helpscout.com/blog/customer-centricity-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centricity-examples/https://www.helpscout.com/blog/customer-centricity-examples/<p>Keeping customers your #1 focus isn’t always easy. These 6 companies offer real-life customer centricity examples that will show you the way.<a href="https://www.helpscout.com/blog/customer-centricity-examples/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centricity-examples/https://www.helpscout.com/blog/customer-centricity-examples/<p>Keeping customers your #1 focus isn’t always easy. These 6 companies offer real-life customer centricity examples that will show you the way.<a href="https://www.helpscout.com/blog/customer-centricity-examples/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-content-process/https://www.helpscout.com/blog/help-scout-content-process/<p>Watch this five-minute video for a behind-the-scenes look at how a Help Scout article goes from an idea in Asana to a published piece.<a href="https://www.helpscout.com/blog/help-scout-content-process/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-content-process/https://www.helpscout.com/blog/help-scout-content-process/<p>Watch this five-minute video for a behind-the-scenes look at how a Help Scout article goes from an idea in Asana to a published piece.<a href="https://www.helpscout.com/blog/help-scout-content-process/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-content-process/https://www.helpscout.com/blog/help-scout-content-process/<p>Watch this five-minute video for a behind-the-scenes look at how a Help Scout article goes from an idea in Asana to a published piece.<a href="https://www.helpscout.com/blog/help-scout-content-process/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-content-process/https://www.helpscout.com/blog/help-scout-content-process/<p>Watch this five-minute video for a behind-the-scenes look at how a Help Scout article goes from an idea in Asana to a published piece.<a href="https://www.helpscout.com/blog/help-scout-content-process/">Read the full article</a></p>https://www.helpscout.com/blog/saas-support-career/https://www.helpscout.com/blog/saas-support-career/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/saas-support-career/">Read the full article</a></p>https://www.helpscout.com/blog/saas-support-career/https://www.helpscout.com/blog/saas-support-career/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/saas-support-career/">Read the full article</a></p>https://www.helpscout.com/blog/saas-support-career/https://www.helpscout.com/blog/saas-support-career/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/saas-support-career/">Read the full article</a></p>https://www.helpscout.com/blog/saas-support-career/https://www.helpscout.com/blog/saas-support-career/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/saas-support-career/">Read the full article</a></p>https://www.helpscout.com/customers/grabcad/https://www.helpscout.com/customers/grabcad/<p>See how GrabCad uses Help Scout to create a memorable customer experience and build long-term relationships with nearly 4 million designers, engineers, and manufacturers.<a href="https://www.helpscout.com/customers/grabcad/">Read the full article</a></p>https://www.helpscout.com/customers/grabcad/https://www.helpscout.com/customers/grabcad/<p>See how GrabCad uses Help Scout to create a memorable customer experience and build long-term relationships with nearly 4 million designers, engineers, and manufacturers.<a href="https://www.helpscout.com/customers/grabcad/">Read the full article</a></p>https://www.helpscout.com/customers/grabcad/https://www.helpscout.com/customers/grabcad/<p>See how GrabCad uses Help Scout to create a memorable customer experience and build long-term relationships with nearly 4 million designers, engineers, and manufacturers.<a href="https://www.helpscout.com/customers/grabcad/">Read the full article</a></p>https://www.helpscout.com/customers/grabcad/https://www.helpscout.com/customers/grabcad/<p>See how GrabCad uses Help Scout to create a memorable customer experience and build long-term relationships with nearly 4 million designers, engineers, and manufacturers.<a href="https://www.helpscout.com/customers/grabcad/">Read the full article</a></p>https://www.helpscout.com/customers/springboard/https://www.helpscout.com/customers/springboard/<p>Since becoming a Help Scout customer, Springboard has scaled its support solution without compromising a human and personalized customer experience.<a href="https://www.helpscout.com/customers/springboard/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction-score/https://www.helpscout.com/blog/customer-satisfaction-score/<p>Customer satisfaction score is an excellent baseline metric for customer experience. Learn why it’s important and how to use it effectively.<a href="https://www.helpscout.com/blog/customer-satisfaction-score/">Read the full article</a></p>https://www.helpscout.com/customers/springboard/https://www.helpscout.com/customers/springboard/<p>Since becoming a Help Scout customer, Springboard has scaled its support solution without compromising a human and personalized customer experience.<a href="https://www.helpscout.com/customers/springboard/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction-score/https://www.helpscout.com/blog/customer-satisfaction-score/<p>Customer satisfaction score is an excellent baseline metric for customer experience. Learn why it’s important and how to use it effectively.<a href="https://www.helpscout.com/blog/customer-satisfaction-score/">Read the full article</a></p>https://www.helpscout.com/customers/springboard/https://www.helpscout.com/customers/springboard/<p>Since becoming a Help Scout customer, Springboard has scaled its support solution without compromising a human and personalized customer experience.<a href="https://www.helpscout.com/customers/springboard/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction-score/https://www.helpscout.com/blog/customer-satisfaction-score/<p>Customer satisfaction score is an excellent baseline metric for customer experience. Learn why it’s important and how to use it effectively.<a href="https://www.helpscout.com/blog/customer-satisfaction-score/">Read the full article</a></p>https://www.helpscout.com/customers/springboard/https://www.helpscout.com/customers/springboard/<p>Since becoming a Help Scout customer, Springboard has scaled its support solution without compromising a human and personalized customer experience.<a href="https://www.helpscout.com/customers/springboard/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction-score/https://www.helpscout.com/blog/customer-satisfaction-score/<p>Customer satisfaction score is an excellent baseline metric for customer experience. Learn why it’s important and how to use it effectively.<a href="https://www.helpscout.com/blog/customer-satisfaction-score/">Read the full article</a></p>https://www.helpscout.com/customers/influitive/https://www.helpscout.com/customers/influitive/<p>“Having the ability to know exactly how we're performing and having it laid out in a straightforward, visual way makes things really simple for us.”<a href="https://www.helpscout.com/customers/influitive/">Read the full article</a></p>https://www.helpscout.com/customers/influitive/https://www.helpscout.com/customers/influitive/<p>“Having the ability to know exactly how we're performing and having it laid out in a straightforward, visual way makes things really simple for us.”<a href="https://www.helpscout.com/customers/influitive/">Read the full article</a></p>https://www.helpscout.com/customers/influitive/https://www.helpscout.com/customers/influitive/<p>“Having the ability to know exactly how we're performing and having it laid out in a straightforward, visual way makes things really simple for us.”<a href="https://www.helpscout.com/customers/influitive/">Read the full article</a></p>https://www.helpscout.com/customers/influitive/https://www.helpscout.com/customers/influitive/<p>“Having the ability to know exactly how we're performing and having it laid out in a straightforward, visual way makes things really simple for us.”<a href="https://www.helpscout.com/customers/influitive/">Read the full article</a></p>https://www.helpscout.com/customers/mixmax/https://www.helpscout.com/customers/mixmax/<p>Since becoming a Help Scout customer, Mixmax has scaled its support solution without compromising a human and personalized customer experience.<a href="https://www.helpscout.com/customers/mixmax/">Read the full article</a></p>https://www.helpscout.com/blog/nps-customer-experience/https://www.helpscout.com/blog/nps-customer-experience/<p>Learn more about Net Promoter Score and discover 7 best practices you can employ to use NPS as a tool for measuring your customer experience.<a href="https://www.helpscout.com/blog/nps-customer-experience/">Read the full article</a></p>https://www.helpscout.com/customers/mixmax/https://www.helpscout.com/customers/mixmax/<p>Since becoming a Help Scout customer, Mixmax has scaled its support solution without compromising a human and personalized customer experience.<a href="https://www.helpscout.com/customers/mixmax/">Read the full article</a></p>https://www.helpscout.com/blog/nps-customer-experience/https://www.helpscout.com/blog/nps-customer-experience/<p>Learn more about Net Promoter Score and discover 7 best practices you can employ to use NPS as a tool for measuring your customer experience.<a href="https://www.helpscout.com/blog/nps-customer-experience/">Read the full article</a></p>https://www.helpscout.com/customers/mixmax/https://www.helpscout.com/customers/mixmax/<p>Since becoming a Help Scout customer, Mixmax has scaled its support solution without compromising a human and personalized customer experience.<a href="https://www.helpscout.com/customers/mixmax/">Read the full article</a></p>https://www.helpscout.com/blog/nps-customer-experience/https://www.helpscout.com/blog/nps-customer-experience/<p>Learn more about Net Promoter Score and discover 7 best practices you can employ to use NPS as a tool for measuring your customer experience.<a href="https://www.helpscout.com/blog/nps-customer-experience/">Read the full article</a></p>https://www.helpscout.com/customers/mixmax/https://www.helpscout.com/customers/mixmax/<p>Since becoming a Help Scout customer, Mixmax has scaled its support solution without compromising a human and personalized customer experience.<a href="https://www.helpscout.com/customers/mixmax/">Read the full article</a></p>https://www.helpscout.com/blog/nps-customer-experience/https://www.helpscout.com/blog/nps-customer-experience/<p>Learn more about Net Promoter Score and discover 7 best practices you can employ to use NPS as a tool for measuring your customer experience.<a href="https://www.helpscout.com/blog/nps-customer-experience/">Read the full article</a></p>https://www.helpscout.com/customers/panorama-education/https://www.helpscout.com/customers/panorama-education/<p>Using the Help Scout and Jira integration helps Panorama Education's Client Success, Product, and Engineering teams stay on the same page.<a href="https://www.helpscout.com/customers/panorama-education/">Read the full article</a></p>https://www.helpscout.com/customers/panorama-education/https://www.helpscout.com/customers/panorama-education/<p>Using the Help Scout and Jira integration helps Panorama Education's Client Success, Product, and Engineering teams stay on the same page.<a href="https://www.helpscout.com/customers/panorama-education/">Read the full article</a></p>https://www.helpscout.com/customers/panorama-education/https://www.helpscout.com/customers/panorama-education/<p>Using the Help Scout and Jira integration helps Panorama Education's Client Success, Product, and Engineering teams stay on the same page.<a href="https://www.helpscout.com/customers/panorama-education/">Read the full article</a></p>https://www.helpscout.com/customers/panorama-education/https://www.helpscout.com/customers/panorama-education/<p>Using the Help Scout and Jira integration helps Panorama Education's Client Success, Product, and Engineering teams stay on the same page.<a href="https://www.helpscout.com/customers/panorama-education/">Read the full article</a></p>https://www.helpscout.com/customers/tattly/https://www.helpscout.com/customers/tattly/<p>Tattly insists on delighting customers and uses Help Scout to make providing memorable support as easy and fun as it should be.<a href="https://www.helpscout.com/customers/tattly/">Read the full article</a></p>https://www.helpscout.com/customers/tattly/https://www.helpscout.com/customers/tattly/<p>Tattly insists on delighting customers and uses Help Scout to make providing memorable support as easy and fun as it should be.<a href="https://www.helpscout.com/customers/tattly/">Read the full article</a></p>https://www.helpscout.com/customers/tattly/https://www.helpscout.com/customers/tattly/<p>Tattly insists on delighting customers and uses Help Scout to make providing memorable support as easy and fun as it should be.<a href="https://www.helpscout.com/customers/tattly/">Read the full article</a></p>https://www.helpscout.com/customers/tattly/https://www.helpscout.com/customers/tattly/<p>Tattly insists on delighting customers and uses Help Scout to make providing memorable support as easy and fun as it should be.<a href="https://www.helpscout.com/customers/tattly/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-best-practices/https://www.helpscout.com/blog/customer-experience-best-practices/<p>A better customer experience leads to more loyal customers and more referrals. Here are the seven CX best practices you need to get there.<a href="https://www.helpscout.com/blog/customer-experience-best-practices/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-best-practices/https://www.helpscout.com/blog/customer-experience-best-practices/<p>A better customer experience leads to more loyal customers and more referrals. Here are the seven CX best practices you need to get there.<a href="https://www.helpscout.com/blog/customer-experience-best-practices/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-best-practices/https://www.helpscout.com/blog/customer-experience-best-practices/<p>A better customer experience leads to more loyal customers and more referrals. Here are the seven CX best practices you need to get there.<a href="https://www.helpscout.com/blog/customer-experience-best-practices/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-best-practices/https://www.helpscout.com/blog/customer-experience-best-practices/<p>A better customer experience leads to more loyal customers and more referrals. Here are the seven CX best practices you need to get there.<a href="https://www.helpscout.com/blog/customer-experience-best-practices/">Read the full article</a></p>https://www.helpscout.com/customers/threadless/https://www.helpscout.com/customers/threadless/<p>Since becoming a Help Scout customer, Threadless has scaled its support solution without compromising a human customer experience.<a href="https://www.helpscout.com/customers/threadless/">Read the full article</a></p>https://www.helpscout.com/customers/threadless/https://www.helpscout.com/customers/threadless/<p>Since becoming a Help Scout customer, Threadless has scaled its support solution without compromising a human customer experience.<a href="https://www.helpscout.com/customers/threadless/">Read the full article</a></p>https://www.helpscout.com/customers/threadless/https://www.helpscout.com/customers/threadless/<p>Since becoming a Help Scout customer, Threadless has scaled its support solution without compromising a human customer experience.<a href="https://www.helpscout.com/customers/threadless/">Read the full article</a></p>https://www.helpscout.com/customers/threadless/https://www.helpscout.com/customers/threadless/<p>Since becoming a Help Scout customer, Threadless has scaled its support solution without compromising a human customer experience.<a href="https://www.helpscout.com/customers/threadless/">Read the full article</a></p>https://www.helpscout.com/customers/languatalk/https://www.helpscout.com/customers/languatalk/<p>Learn how LanguaTalk, a marketplace for online language tutoring, uses Help Scout to get customers clear and prompt answers to questions.<a href="https://www.helpscout.com/customers/languatalk/">Read the full article</a></p>https://www.helpscout.com/blog/the-importance-of-b2b-service/https://www.helpscout.com/blog/the-importance-of-b2b-service/<p>B2B customer service has some challenges that B2C customer service doesn’t. Learn what B2B customer service is and 6 ways to excel at it.<a href="https://www.helpscout.com/blog/the-importance-of-b2b-service/">Read the full article</a></p>https://www.helpscout.com/customers/languatalk/https://www.helpscout.com/customers/languatalk/<p>Learn how LanguaTalk, a marketplace for online language tutoring, uses Help Scout to get customers clear and prompt answers to questions.<a href="https://www.helpscout.com/customers/languatalk/">Read the full article</a></p>https://www.helpscout.com/blog/the-importance-of-b2b-service/https://www.helpscout.com/blog/the-importance-of-b2b-service/<p>B2B customer service has some challenges that B2C customer service doesn’t. Learn what B2B customer service is and 6 ways to excel at it.<a href="https://www.helpscout.com/blog/the-importance-of-b2b-service/">Read the full article</a></p>https://www.helpscout.com/customers/languatalk/https://www.helpscout.com/customers/languatalk/<p>Learn how LanguaTalk, a marketplace for online language tutoring, uses Help Scout to get customers clear and prompt answers to questions.<a href="https://www.helpscout.com/customers/languatalk/">Read the full article</a></p>https://www.helpscout.com/blog/the-importance-of-b2b-service/https://www.helpscout.com/blog/the-importance-of-b2b-service/<p>B2B customer service has some challenges that B2C customer service doesn’t. Learn what B2B customer service is and 6 ways to excel at it.<a href="https://www.helpscout.com/blog/the-importance-of-b2b-service/">Read the full article</a></p>https://www.helpscout.com/customers/languatalk/https://www.helpscout.com/customers/languatalk/<p>Learn how LanguaTalk, a marketplace for online language tutoring, uses Help Scout to get customers clear and prompt answers to questions.<a href="https://www.helpscout.com/customers/languatalk/">Read the full article</a></p>https://www.helpscout.com/blog/the-importance-of-b2b-service/https://www.helpscout.com/blog/the-importance-of-b2b-service/<p>B2B customer service has some challenges that B2C customer service doesn’t. Learn what B2B customer service is and 6 ways to excel at it.<a href="https://www.helpscout.com/blog/the-importance-of-b2b-service/">Read the full article</a></p>https://www.helpscout.com/blog/ai-in-customer-support/https://www.helpscout.com/blog/ai-in-customer-support/<p>GPT-3 has been making news recently, so it’s worth taking a look to understand what it is and how it might help with customer support.<a href="https://www.helpscout.com/blog/ai-in-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/ai-in-customer-support/https://www.helpscout.com/blog/ai-in-customer-support/<p>GPT-3 has been making news recently, so it’s worth taking a look to understand what it is and how it might help with customer support.<a href="https://www.helpscout.com/blog/ai-in-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/ai-in-customer-support/https://www.helpscout.com/blog/ai-in-customer-support/<p>GPT-3 has been making news recently, so it’s worth taking a look to understand what it is and how it might help with customer support.<a href="https://www.helpscout.com/blog/ai-in-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/ai-in-customer-support/https://www.helpscout.com/blog/ai-in-customer-support/<p>GPT-3 has been making news recently, so it’s worth taking a look to understand what it is and how it might help with customer support.<a href="https://www.helpscout.com/blog/ai-in-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/second-support-hire/https://www.helpscout.com/blog/second-support-hire/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/second-support-hire/">Read the full article</a></p>https://www.helpscout.com/blog/second-support-hire/https://www.helpscout.com/blog/second-support-hire/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/second-support-hire/">Read the full article</a></p>https://www.helpscout.com/blog/second-support-hire/https://www.helpscout.com/blog/second-support-hire/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/second-support-hire/">Read the full article</a></p>https://www.helpscout.com/blog/second-support-hire/https://www.helpscout.com/blog/second-support-hire/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/second-support-hire/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-team/https://www.helpscout.com/blog/customer-experience-team/<p>Answer these four questions to create a customer experience team that's poised to deliver great experiences for every customer, every time.<a href="https://www.helpscout.com/blog/customer-experience-team/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-team/https://www.helpscout.com/blog/customer-experience-team/<p>Answer these four questions to create a customer experience team that's poised to deliver great experiences for every customer, every time.<a href="https://www.helpscout.com/blog/customer-experience-team/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-team/https://www.helpscout.com/blog/customer-experience-team/<p>Answer these four questions to create a customer experience team that's poised to deliver great experiences for every customer, every time.<a href="https://www.helpscout.com/blog/customer-experience-team/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-team/https://www.helpscout.com/blog/customer-experience-team/<p>Answer these four questions to create a customer experience team that's poised to deliver great experiences for every customer, every time.<a href="https://www.helpscout.com/blog/customer-experience-team/">Read the full article</a></p>https://www.helpscout.com/blog/user-feedback/https://www.helpscout.com/blog/user-feedback/<p>An introductory guide on how to collect user feedback: tools to use, questions to ask, and how to use feedback to build your product.<a href="https://www.helpscout.com/blog/user-feedback/">Read the full article</a></p>https://www.helpscout.com/blog/user-feedback/https://www.helpscout.com/blog/user-feedback/<p>An introductory guide on how to collect user feedback: tools to use, questions to ask, and how to use feedback to build your product.<a href="https://www.helpscout.com/blog/user-feedback/">Read the full article</a></p>https://www.helpscout.com/blog/user-feedback/https://www.helpscout.com/blog/user-feedback/<p>An introductory guide on how to collect user feedback: tools to use, questions to ask, and how to use feedback to build your product.<a href="https://www.helpscout.com/blog/user-feedback/">Read the full article</a></p>https://www.helpscout.com/blog/user-feedback/https://www.helpscout.com/blog/user-feedback/<p>An introductory guide on how to collect user feedback: tools to use, questions to ask, and how to use feedback to build your product.<a href="https://www.helpscout.com/blog/user-feedback/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-strategy/https://www.helpscout.com/blog/customer-success-strategy/<p>Learn about the nine critical components of an effective customer success strategy and how you can implement them for your own business.<a href="https://www.helpscout.com/blog/customer-success-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-strategy/https://www.helpscout.com/blog/customer-success-strategy/<p>Learn about the nine critical components of an effective customer success strategy and how you can implement them for your own business.<a href="https://www.helpscout.com/blog/customer-success-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-strategy/https://www.helpscout.com/blog/customer-success-strategy/<p>Learn about the nine critical components of an effective customer success strategy and how you can implement them for your own business.<a href="https://www.helpscout.com/blog/customer-success-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-strategy/https://www.helpscout.com/blog/customer-success-strategy/<p>Learn about the nine critical components of an effective customer success strategy and how you can implement them for your own business.<a href="https://www.helpscout.com/blog/customer-success-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-team/https://www.helpscout.com/blog/customer-success-team/<p>Customer success teams are the best way to ensure an excellent customer experience. Here's how and why you should build one for your company<a href="https://www.helpscout.com/blog/customer-success-team/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-team/https://www.helpscout.com/blog/customer-success-team/<p>Customer success teams are the best way to ensure an excellent customer experience. Here's how and why you should build one for your company<a href="https://www.helpscout.com/blog/customer-success-team/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-team/https://www.helpscout.com/blog/customer-success-team/<p>Customer success teams are the best way to ensure an excellent customer experience. Here's how and why you should build one for your company<a href="https://www.helpscout.com/blog/customer-success-team/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-team/https://www.helpscout.com/blog/customer-success-team/<p>Customer success teams are the best way to ensure an excellent customer experience. Here's how and why you should build one for your company<a href="https://www.helpscout.com/blog/customer-success-team/">Read the full article</a></p>https://www.helpscout.com/customer-service-training/https://www.helpscout.com/customer-service-training/<p>Use these customer service training activities, tips, and courses to continually improve your support quality, consistency, and speed.<a href="https://www.helpscout.com/customer-service-training/">Read the full article</a></p>https://www.helpscout.com/customer-service-training/https://www.helpscout.com/customer-service-training/<p>Use these customer service training activities, tips, and courses to continually improve your support quality, consistency, and speed.<a href="https://www.helpscout.com/customer-service-training/">Read the full article</a></p>https://www.helpscout.com/customer-service-training/https://www.helpscout.com/customer-service-training/<p>Use these customer service training activities, tips, and courses to continually improve your support quality, consistency, and speed.<a href="https://www.helpscout.com/customer-service-training/">Read the full article</a></p>https://www.helpscout.com/customer-service-training/https://www.helpscout.com/customer-service-training/<p>Use these customer service training activities, tips, and courses to continually improve your support quality, consistency, and speed.<a href="https://www.helpscout.com/customer-service-training/">Read the full article</a></p>https://www.helpscout.com/blog/customer-feedback-loop/https://www.helpscout.com/blog/customer-feedback-loop/<p>Learn about the stages of creating a customer feedback loop and discover how you can use customer feedback to improve your business.<a href="https://www.helpscout.com/blog/customer-feedback-loop/">Read the full article</a></p>https://www.helpscout.com/blog/customer-feedback-loop/https://www.helpscout.com/blog/customer-feedback-loop/<p>Learn about the stages of creating a customer feedback loop and discover how you can use customer feedback to improve your business.<a href="https://www.helpscout.com/blog/customer-feedback-loop/">Read the full article</a></p>https://www.helpscout.com/blog/customer-feedback-loop/https://www.helpscout.com/blog/customer-feedback-loop/<p>Learn about the stages of creating a customer feedback loop and discover how you can use customer feedback to improve your business.<a href="https://www.helpscout.com/blog/customer-feedback-loop/">Read the full article</a></p>https://www.helpscout.com/blog/customer-feedback-loop/https://www.helpscout.com/blog/customer-feedback-loop/<p>Learn about the stages of creating a customer feedback loop and discover how you can use customer feedback to improve your business.<a href="https://www.helpscout.com/blog/customer-feedback-loop/">Read the full article</a></p>https://www.helpscout.com/customers/growsurf/https://www.helpscout.com/customers/growsurf/<p>Yun found that Help Scout allowed for the creation of tailored support experiences within the GrowSurf web app itself, leading to optimized support experiences.<a href="https://www.helpscout.com/customers/growsurf/">Read the full article</a></p>https://www.helpscout.com/customers/growsurf/https://www.helpscout.com/customers/growsurf/<p>Yun found that Help Scout allowed for the creation of tailored support experiences within the GrowSurf web app itself, leading to optimized support experiences.<a href="https://www.helpscout.com/customers/growsurf/">Read the full article</a></p>https://www.helpscout.com/customers/growsurf/https://www.helpscout.com/customers/growsurf/<p>Yun found that Help Scout allowed for the creation of tailored support experiences within the GrowSurf web app itself, leading to optimized support experiences.<a href="https://www.helpscout.com/customers/growsurf/">Read the full article</a></p>https://www.helpscout.com/customers/growsurf/https://www.helpscout.com/customers/growsurf/<p>Yun found that Help Scout allowed for the creation of tailored support experiences within the GrowSurf web app itself, leading to optimized support experiences.<a href="https://www.helpscout.com/customers/growsurf/">Read the full article</a></p>https://www.helpscout.com/blog/customer-stickiness/https://www.helpscout.com/blog/customer-stickiness/<p>Learn what customer stickiness is and how SaaS businesses can both improve stickiness and transform it into enduring customer loyalty.<a href="https://www.helpscout.com/blog/customer-stickiness/">Read the full article</a></p>https://www.helpscout.com/blog/customer-stickiness/https://www.helpscout.com/blog/customer-stickiness/<p>Learn what customer stickiness is and how SaaS businesses can both improve stickiness and transform it into enduring customer loyalty.<a href="https://www.helpscout.com/blog/customer-stickiness/">Read the full article</a></p>https://www.helpscout.com/blog/customer-stickiness/https://www.helpscout.com/blog/customer-stickiness/<p>Learn what customer stickiness is and how SaaS businesses can both improve stickiness and transform it into enduring customer loyalty.<a href="https://www.helpscout.com/blog/customer-stickiness/">Read the full article</a></p>https://www.helpscout.com/blog/customer-stickiness/https://www.helpscout.com/blog/customer-stickiness/<p>Learn what customer stickiness is and how SaaS businesses can both improve stickiness and transform it into enduring customer loyalty.<a href="https://www.helpscout.com/blog/customer-stickiness/">Read the full article</a></p>https://www.helpscout.com/blog/support-cherry-picking/https://www.helpscout.com/blog/support-cherry-picking/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-cherry-picking/">Read the full article</a></p>https://www.helpscout.com/blog/support-cherry-picking/https://www.helpscout.com/blog/support-cherry-picking/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-cherry-picking/">Read the full article</a></p>https://www.helpscout.com/blog/support-cherry-picking/https://www.helpscout.com/blog/support-cherry-picking/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-cherry-picking/">Read the full article</a></p>https://www.helpscout.com/blog/support-cherry-picking/https://www.helpscout.com/blog/support-cherry-picking/<p>Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson.<a href="https://www.helpscout.com/blog/support-cherry-picking/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction/https://www.helpscout.com/blog/customer-satisfaction/<p>Customer satisfaction is the pulse beneath most key business metrics. Learn its importance, how to measure it, and six ways to improve it.<a href="https://www.helpscout.com/blog/customer-satisfaction/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction/https://www.helpscout.com/blog/customer-satisfaction/<p>Customer satisfaction is the pulse beneath most key business metrics. Learn its importance, how to measure it, and six ways to improve it.<a href="https://www.helpscout.com/blog/customer-satisfaction/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction/https://www.helpscout.com/blog/customer-satisfaction/<p>Customer satisfaction is the pulse beneath most key business metrics. Learn its importance, how to measure it, and six ways to improve it.<a href="https://www.helpscout.com/blog/customer-satisfaction/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction/https://www.helpscout.com/blog/customer-satisfaction/<p>Customer satisfaction is the pulse beneath most key business metrics. Learn its importance, how to measure it, and six ways to improve it.<a href="https://www.helpscout.com/blog/customer-satisfaction/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-metrics/https://www.helpscout.com/blog/customer-success-metrics/<p>Measure and improve your customers' ability to be successful with your product by tracking these 8 key SaaS customer success metrics.<a href="https://www.helpscout.com/blog/customer-success-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-metrics/https://www.helpscout.com/blog/customer-success-metrics/<p>Measure and improve your customers' ability to be successful with your product by tracking these 8 key SaaS customer success metrics.<a href="https://www.helpscout.com/blog/customer-success-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-metrics/https://www.helpscout.com/blog/customer-success-metrics/<p>Measure and improve your customers' ability to be successful with your product by tracking these 8 key SaaS customer success metrics.<a href="https://www.helpscout.com/blog/customer-success-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-metrics/https://www.helpscout.com/blog/customer-success-metrics/<p>Measure and improve your customers' ability to be successful with your product by tracking these 8 key SaaS customer success metrics.<a href="https://www.helpscout.com/blog/customer-success-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/proactive-customer-service/https://www.helpscout.com/blog/proactive-customer-service/<p>What proactive customer service is and why it's important. Learn the steps to take to deliver the proactive support your customers want.<a href="https://www.helpscout.com/blog/proactive-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/proactive-customer-service/https://www.helpscout.com/blog/proactive-customer-service/<p>What proactive customer service is and why it's important. Learn the steps to take to deliver the proactive support your customers want.<a href="https://www.helpscout.com/blog/proactive-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/proactive-customer-service/https://www.helpscout.com/blog/proactive-customer-service/<p>What proactive customer service is and why it's important. Learn the steps to take to deliver the proactive support your customers want.<a href="https://www.helpscout.com/blog/proactive-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/proactive-customer-service/https://www.helpscout.com/blog/proactive-customer-service/<p>What proactive customer service is and why it's important. Learn the steps to take to deliver the proactive support your customers want.<a href="https://www.helpscout.com/blog/proactive-customer-service/">Read the full article</a></p>https://www.helpscout.com/customer-service-quotes/inspirational/https://www.helpscout.com/customer-service-quotes/inspirational/<p>Delight and motivate your team with Help Scout's collection of inspirational customer service quotes from industry thought leaders.<a href="https://www.helpscout.com/customer-service-quotes/inspirational/">Read the full article</a></p>https://www.helpscout.com/customer-service-quotes/inspirational/https://www.helpscout.com/customer-service-quotes/inspirational/<p>Delight and motivate your team with Help Scout's collection of inspirational customer service quotes from industry thought leaders.<a href="https://www.helpscout.com/customer-service-quotes/inspirational/">Read the full article</a></p>https://www.helpscout.com/customer-service-quotes/inspirational/https://www.helpscout.com/customer-service-quotes/inspirational/<p>Delight and motivate your team with Help Scout's collection of inspirational customer service quotes from industry thought leaders.<a href="https://www.helpscout.com/customer-service-quotes/inspirational/">Read the full article</a></p>https://www.helpscout.com/customer-service-quotes/inspirational/https://www.helpscout.com/customer-service-quotes/inspirational/<p>Delight and motivate your team with Help Scout's collection of inspirational customer service quotes from industry thought leaders.<a href="https://www.helpscout.com/customer-service-quotes/inspirational/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-strategy/https://www.helpscout.com/blog/customer-experience-strategy/<p>Customer experience is a key brand differentiator for SaaS and ecommerce businesses. Here’s how to create a CX strategy and profit from it.<a href="https://www.helpscout.com/blog/customer-experience-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-strategy/https://www.helpscout.com/blog/customer-experience-strategy/<p>Customer experience is a key brand differentiator for SaaS and ecommerce businesses. Here’s how to create a CX strategy and profit from it.<a href="https://www.helpscout.com/blog/customer-experience-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-strategy/https://www.helpscout.com/blog/customer-experience-strategy/<p>Customer experience is a key brand differentiator for SaaS and ecommerce businesses. Here’s how to create a CX strategy and profit from it.<a href="https://www.helpscout.com/blog/customer-experience-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-experience-strategy/https://www.helpscout.com/blog/customer-experience-strategy/<p>Customer experience is a key brand differentiator for SaaS and ecommerce businesses. Here’s how to create a CX strategy and profit from it.<a href="https://www.helpscout.com/blog/customer-experience-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-perception/https://www.helpscout.com/blog/customer-perception/<p>The way customers perceive your company is key to revenue growth. Learn more about customer perception and how to manage it in this detailed guide.<a href="https://www.helpscout.com/blog/customer-perception/">Read the full article</a></p>https://www.helpscout.com/blog/customer-perception/https://www.helpscout.com/blog/customer-perception/<p>The way customers perceive your company is key to revenue growth. Learn more about customer perception and how to manage it in this detailed guide.<a href="https://www.helpscout.com/blog/customer-perception/">Read the full article</a></p>https://www.helpscout.com/blog/customer-perception/https://www.helpscout.com/blog/customer-perception/<p>The way customers perceive your company is key to revenue growth. Learn more about customer perception and how to manage it in this detailed guide.<a href="https://www.helpscout.com/blog/customer-perception/">Read the full article</a></p>https://www.helpscout.com/blog/customer-perception/https://www.helpscout.com/blog/customer-perception/<p>The way customers perceive your company is key to revenue growth. Learn more about customer perception and how to manage it in this detailed guide.<a href="https://www.helpscout.com/blog/customer-perception/">Read the full article</a></p>https://www.helpscout.com/blog/materiales-de-fabrica/https://www.helpscout.com/blog/materiales-de-fabrica/<p>Materialesdefabrica.com has become one of the best ecommerce businesses in our sector by using Help Scout as the nexus of our operations. Here's how.<a href="https://www.helpscout.com/blog/materiales-de-fabrica/">Read the full article</a></p>https://www.helpscout.com/blog/materiales-de-fabrica/https://www.helpscout.com/blog/materiales-de-fabrica/<p>Materialesdefabrica.com has become one of the best ecommerce businesses in our sector by using Help Scout as the nexus of our operations. Here's how.<a href="https://www.helpscout.com/blog/materiales-de-fabrica/">Read the full article</a></p>https://www.helpscout.com/blog/materiales-de-fabrica/https://www.helpscout.com/blog/materiales-de-fabrica/<p>Materialesdefabrica.com has become one of the best ecommerce businesses in our sector by using Help Scout as the nexus of our operations. Here's how.<a href="https://www.helpscout.com/blog/materiales-de-fabrica/">Read the full article</a></p>https://www.helpscout.com/blog/materiales-de-fabrica/https://www.helpscout.com/blog/materiales-de-fabrica/<p>Materialesdefabrica.com has become one of the best ecommerce businesses in our sector by using Help Scout as the nexus of our operations. Here's how.<a href="https://www.helpscout.com/blog/materiales-de-fabrica/">Read the full article</a></p>https://www.helpscout.com/blog/november-2020-release-notes/https://www.helpscout.com/blog/november-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/november-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/november-2020-release-notes/https://www.helpscout.com/blog/november-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/november-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/november-2020-release-notes/https://www.helpscout.com/blog/november-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/november-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/november-2020-release-notes/https://www.helpscout.com/blog/november-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/november-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/helpu/high-effort-customer-experiences/https://www.helpscout.com/helpu/high-effort-customer-experiences/<p>Use Customer Effort Score to see where you’re making things difficult for customers and learn how to improve your customer’s experience.<a href="https://www.helpscout.com/helpu/high-effort-customer-experiences/">Read the full article</a></p>https://www.helpscout.com/helpu/high-effort-customer-experiences/https://www.helpscout.com/helpu/high-effort-customer-experiences/<p>Use Customer Effort Score to see where you’re making things difficult for customers and learn how to improve your customer’s experience.<a href="https://www.helpscout.com/helpu/high-effort-customer-experiences/">Read the full article</a></p>https://www.helpscout.com/helpu/high-effort-customer-experiences/https://www.helpscout.com/helpu/high-effort-customer-experiences/<p>Use Customer Effort Score to see where you’re making things difficult for customers and learn how to improve your customer’s experience.<a href="https://www.helpscout.com/helpu/high-effort-customer-experiences/">Read the full article</a></p>https://www.helpscout.com/helpu/high-effort-customer-experiences/https://www.helpscout.com/helpu/high-effort-customer-experiences/<p>Use Customer Effort Score to see where you’re making things difficult for customers and learn how to improve your customer’s experience.<a href="https://www.helpscout.com/helpu/high-effort-customer-experiences/">Read the full article</a></p>https://www.helpscout.com/blog/voice-of-customer/https://www.helpscout.com/blog/voice-of-customer/<p>Today’s most successful businesses understand their customers on a deeper level. How? Voice of the Customer data. Here are 10 ways to collect it.<a href="https://www.helpscout.com/blog/voice-of-customer/">Read the full article</a></p>https://www.helpscout.com/blog/voice-of-customer/https://www.helpscout.com/blog/voice-of-customer/<p>Today’s most successful businesses understand their customers on a deeper level. How? Voice of the Customer data. Here are 10 ways to collect it.<a href="https://www.helpscout.com/blog/voice-of-customer/">Read the full article</a></p>https://www.helpscout.com/blog/voice-of-customer/https://www.helpscout.com/blog/voice-of-customer/<p>Today’s most successful businesses understand their customers on a deeper level. How? Voice of the Customer data. Here are 10 ways to collect it.<a href="https://www.helpscout.com/blog/voice-of-customer/">Read the full article</a></p>https://www.helpscout.com/blog/voice-of-customer/https://www.helpscout.com/blog/voice-of-customer/<p>Today’s most successful businesses understand their customers on a deeper level. How? Voice of the Customer data. Here are 10 ways to collect it.<a href="https://www.helpscout.com/blog/voice-of-customer/">Read the full article</a></p>https://www.helpscout.com/customer-loyalty/https://www.helpscout.com/customer-loyalty/<p>Customer loyalty is key to reducing churn and increasing revenue for your online business. Here's everything you need to build loyalty.<a href="https://www.helpscout.com/customer-loyalty/">Read the full article</a></p>https://www.helpscout.com/customer-loyalty/https://www.helpscout.com/customer-loyalty/<p>Customer loyalty is key to reducing churn and increasing revenue for your online business. Here's everything you need to build loyalty.<a href="https://www.helpscout.com/customer-loyalty/">Read the full article</a></p>https://www.helpscout.com/customer-loyalty/https://www.helpscout.com/customer-loyalty/<p>Customer loyalty is key to reducing churn and increasing revenue for your online business. Here's everything you need to build loyalty.<a href="https://www.helpscout.com/customer-loyalty/">Read the full article</a></p>https://www.helpscout.com/customer-loyalty/https://www.helpscout.com/customer-loyalty/<p>Customer loyalty is key to reducing churn and increasing revenue for your online business. Here's everything you need to build loyalty.<a href="https://www.helpscout.com/customer-loyalty/">Read the full article</a></p>https://www.helpscout.com/helpu/scaling-support-spikes/https://www.helpscout.com/helpu/scaling-support-spikes/<p>Gear your team up for this year's seasonal spike with these six holiday customer service tips, plus a few inspiring holiday support stories.<a href="https://www.helpscout.com/helpu/scaling-support-spikes/">Read the full article</a></p>https://www.helpscout.com/helpu/scaling-support-spikes/https://www.helpscout.com/helpu/scaling-support-spikes/<p>Gear your team up for this year's seasonal spike with these six holiday customer service tips, plus a few inspiring holiday support stories.<a href="https://www.helpscout.com/helpu/scaling-support-spikes/">Read the full article</a></p>https://www.helpscout.com/helpu/scaling-support-spikes/https://www.helpscout.com/helpu/scaling-support-spikes/<p>Gear your team up for this year's seasonal spike with these six holiday customer service tips, plus a few inspiring holiday support stories.<a href="https://www.helpscout.com/helpu/scaling-support-spikes/">Read the full article</a></p>https://www.helpscout.com/helpu/scaling-support-spikes/https://www.helpscout.com/helpu/scaling-support-spikes/<p>Gear your team up for this year's seasonal spike with these six holiday customer service tips, plus a few inspiring holiday support stories.<a href="https://www.helpscout.com/helpu/scaling-support-spikes/">Read the full article</a></p>https://www.helpscout.com/blog/customer-focus/https://www.helpscout.com/blog/customer-focus/<p>Customer focus results in loyal customers, strategic decision making, & company growth. Learn how to foster customer focus in your business.<a href="https://www.helpscout.com/blog/customer-focus/">Read the full article</a></p>https://www.helpscout.com/blog/customer-focus/https://www.helpscout.com/blog/customer-focus/<p>Customer focus results in loyal customers, strategic decision making, & company growth. Learn how to foster customer focus in your business.<a href="https://www.helpscout.com/blog/customer-focus/">Read the full article</a></p>https://www.helpscout.com/blog/customer-focus/https://www.helpscout.com/blog/customer-focus/<p>Customer focus results in loyal customers, strategic decision making, & company growth. Learn how to foster customer focus in your business.<a href="https://www.helpscout.com/blog/customer-focus/">Read the full article</a></p>https://www.helpscout.com/blog/customer-focus/https://www.helpscout.com/blog/customer-focus/<p>Customer focus results in loyal customers, strategic decision making, & company growth. Learn how to foster customer focus in your business.<a href="https://www.helpscout.com/blog/customer-focus/">Read the full article</a></p>https://www.helpscout.com/customers/teamsnap/https://www.helpscout.com/customers/teamsnap/<p>Since becoming a Help Scout customer, TeamSnap has scaled its support solution without compromising a human and personalized customer experience.<a href="https://www.helpscout.com/customers/teamsnap/">Read the full article</a></p>https://www.helpscout.com/customers/teamsnap/https://www.helpscout.com/customers/teamsnap/<p>Since becoming a Help Scout customer, TeamSnap has scaled its support solution without compromising a human and personalized customer experience.<a href="https://www.helpscout.com/customers/teamsnap/">Read the full article</a></p>https://www.helpscout.com/customers/teamsnap/https://www.helpscout.com/customers/teamsnap/<p>Since becoming a Help Scout customer, TeamSnap has scaled its support solution without compromising a human and personalized customer experience.<a href="https://www.helpscout.com/customers/teamsnap/">Read the full article</a></p>https://www.helpscout.com/customers/teamsnap/https://www.helpscout.com/customers/teamsnap/<p>Since becoming a Help Scout customer, TeamSnap has scaled its support solution without compromising a human and personalized customer experience.<a href="https://www.helpscout.com/customers/teamsnap/">Read the full article</a></p>https://www.helpscout.com/blog/advanced-permissions/https://www.helpscout.com/blog/advanced-permissions/<p>Advanced permissions are coming to Help Scout Plus and Company plan customers. Learn more about how to use this new feature.<a href="https://www.helpscout.com/blog/advanced-permissions/">Read the full article</a></p>https://www.helpscout.com/blog/advanced-permissions/https://www.helpscout.com/blog/advanced-permissions/<p>Advanced permissions are coming to Help Scout Plus and Company plan customers. Learn more about how to use this new feature.<a href="https://www.helpscout.com/blog/advanced-permissions/">Read the full article</a></p>https://www.helpscout.com/blog/advanced-permissions/https://www.helpscout.com/blog/advanced-permissions/<p>Advanced permissions are coming to Help Scout Plus and Company plan customers. Learn more about how to use this new feature.<a href="https://www.helpscout.com/blog/advanced-permissions/">Read the full article</a></p>https://www.helpscout.com/blog/advanced-permissions/https://www.helpscout.com/blog/advanced-permissions/<p>Advanced permissions are coming to Help Scout Plus and Company plan customers. Learn more about how to use this new feature.<a href="https://www.helpscout.com/blog/advanced-permissions/">Read the full article</a></p>https://www.helpscout.com/blog/customer-touchpoints/https://www.helpscout.com/blog/customer-touchpoints/<p>Learn how to identify all of your customer touchpoints and optimize each of them for an improved overall customer experience.<a href="https://www.helpscout.com/blog/customer-touchpoints/">Read the full article</a></p>https://www.helpscout.com/blog/customer-touchpoints/https://www.helpscout.com/blog/customer-touchpoints/<p>Learn how to identify all of your customer touchpoints and optimize each of them for an improved overall customer experience.<a href="https://www.helpscout.com/blog/customer-touchpoints/">Read the full article</a></p>https://www.helpscout.com/blog/customer-touchpoints/https://www.helpscout.com/blog/customer-touchpoints/<p>Learn how to identify all of your customer touchpoints and optimize each of them for an improved overall customer experience.<a href="https://www.helpscout.com/blog/customer-touchpoints/">Read the full article</a></p>https://www.helpscout.com/blog/customer-touchpoints/https://www.helpscout.com/blog/customer-touchpoints/<p>Learn how to identify all of your customer touchpoints and optimize each of them for an improved overall customer experience.<a href="https://www.helpscout.com/blog/customer-touchpoints/">Read the full article</a></p>https://www.helpscout.com/blog/creating-a-knowledge-base/https://www.helpscout.com/blog/creating-a-knowledge-base/<p>Creating a knowledge base doesn't have to be a long, arduous, complex process. Launch a new help center quickly by following these 6 steps.<a href="https://www.helpscout.com/blog/creating-a-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/creating-a-knowledge-base/https://www.helpscout.com/blog/creating-a-knowledge-base/<p>Creating a knowledge base doesn't have to be a long, arduous, complex process. Launch a new help center quickly by following these 6 steps.<a href="https://www.helpscout.com/blog/creating-a-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/creating-a-knowledge-base/https://www.helpscout.com/blog/creating-a-knowledge-base/<p>Creating a knowledge base doesn't have to be a long, arduous, complex process. Launch a new help center quickly by following these 6 steps.<a href="https://www.helpscout.com/blog/creating-a-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/creating-a-knowledge-base/https://www.helpscout.com/blog/creating-a-knowledge-base/<p>Creating a knowledge base doesn't have to be a long, arduous, complex process. Launch a new help center quickly by following these 6 steps.<a href="https://www.helpscout.com/blog/creating-a-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/live-chat-customer-journey/https://www.helpscout.com/live-chat-customer-journey/<p>We've pulled together 10 creative live chat examples so you can see how useful chat can be in helping you meet a variety of company goals.<a href="https://www.helpscout.com/live-chat-customer-journey/">Read the full article</a></p>https://www.helpscout.com/live-chat-customer-journey/https://www.helpscout.com/live-chat-customer-journey/<p>We've pulled together 10 creative live chat examples so you can see how useful chat can be in helping you meet a variety of company goals.<a href="https://www.helpscout.com/live-chat-customer-journey/">Read the full article</a></p>https://www.helpscout.com/live-chat-customer-journey/https://www.helpscout.com/live-chat-customer-journey/<p>We've pulled together 10 creative live chat examples so you can see how useful chat can be in helping you meet a variety of company goals.<a href="https://www.helpscout.com/live-chat-customer-journey/">Read the full article</a></p>https://www.helpscout.com/live-chat-customer-journey/https://www.helpscout.com/live-chat-customer-journey/<p>We've pulled together 10 creative live chat examples so you can see how useful chat can be in helping you meet a variety of company goals.<a href="https://www.helpscout.com/live-chat-customer-journey/">Read the full article</a></p>https://www.helpscout.com/blog/support-automation/https://www.helpscout.com/blog/support-automation/<p>Customer support automation can leave customers feeling underappreciated. Here are 5 ways to automate without degrading service quality.<a href="https://www.helpscout.com/blog/support-automation/">Read the full article</a></p>https://www.helpscout.com/blog/support-automation/https://www.helpscout.com/blog/support-automation/<p>Customer support automation can leave customers feeling underappreciated. Here are 5 ways to automate without degrading service quality.<a href="https://www.helpscout.com/blog/support-automation/">Read the full article</a></p>https://www.helpscout.com/blog/support-automation/https://www.helpscout.com/blog/support-automation/<p>Customer support automation can leave customers feeling underappreciated. Here are 5 ways to automate without degrading service quality.<a href="https://www.helpscout.com/blog/support-automation/">Read the full article</a></p>https://www.helpscout.com/blog/support-automation/https://www.helpscout.com/blog/support-automation/<p>Customer support automation can leave customers feeling underappreciated. Here are 5 ways to automate without degrading service quality.<a href="https://www.helpscout.com/blog/support-automation/">Read the full article</a></p>https://www.helpscout.com/blog/seo-knowledge-base/https://www.helpscout.com/blog/seo-knowledge-base/<p>You don't need to be a professional marketer to get started with knowledge base SEO. Just follow the instructions in this step-by-step guide.<a href="https://www.helpscout.com/blog/seo-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/seo-knowledge-base/https://www.helpscout.com/blog/seo-knowledge-base/<p>You don't need to be a professional marketer to get started with knowledge base SEO. Just follow the instructions in this step-by-step guide.<a href="https://www.helpscout.com/blog/seo-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/seo-knowledge-base/https://www.helpscout.com/blog/seo-knowledge-base/<p>You don't need to be a professional marketer to get started with knowledge base SEO. Just follow the instructions in this step-by-step guide.<a href="https://www.helpscout.com/blog/seo-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/seo-knowledge-base/https://www.helpscout.com/blog/seo-knowledge-base/<p>You don't need to be a professional marketer to get started with knowledge base SEO. Just follow the instructions in this step-by-step guide.<a href="https://www.helpscout.com/blog/seo-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/customer-acquisition/https://www.helpscout.com/customer-acquisition/<p>Learn how to define your audience, goals, and channels to build a customer acquisition strategy for your startup that gets results.<a href="https://www.helpscout.com/customer-acquisition/">Read the full article</a></p>https://www.helpscout.com/customer-acquisition/https://www.helpscout.com/customer-acquisition/<p>Learn how to define your audience, goals, and channels to build a customer acquisition strategy for your startup that gets results.<a href="https://www.helpscout.com/customer-acquisition/">Read the full article</a></p>https://www.helpscout.com/customer-acquisition/https://www.helpscout.com/customer-acquisition/<p>Learn how to define your audience, goals, and channels to build a customer acquisition strategy for your startup that gets results.<a href="https://www.helpscout.com/customer-acquisition/">Read the full article</a></p>https://www.helpscout.com/customer-acquisition/https://www.helpscout.com/customer-acquisition/<p>Learn how to define your audience, goals, and channels to build a customer acquisition strategy for your startup that gets results.<a href="https://www.helpscout.com/customer-acquisition/">Read the full article</a></p>https://www.helpscout.com/blog/implementing-live-chat/https://www.helpscout.com/blog/implementing-live-chat/<p>Implementing live chat doesn’t mean you need to sacrifice support quality or hire a ton more agents. Just follow these best practices.<a href="https://www.helpscout.com/blog/implementing-live-chat/">Read the full article</a></p>https://www.helpscout.com/blog/implementing-live-chat/https://www.helpscout.com/blog/implementing-live-chat/<p>Implementing live chat doesn’t mean you need to sacrifice support quality or hire a ton more agents. Just follow these best practices.<a href="https://www.helpscout.com/blog/implementing-live-chat/">Read the full article</a></p>https://www.helpscout.com/blog/implementing-live-chat/https://www.helpscout.com/blog/implementing-live-chat/<p>Implementing live chat doesn’t mean you need to sacrifice support quality or hire a ton more agents. Just follow these best practices.<a href="https://www.helpscout.com/blog/implementing-live-chat/">Read the full article</a></p>https://www.helpscout.com/blog/implementing-live-chat/https://www.helpscout.com/blog/implementing-live-chat/<p>Implementing live chat doesn’t mean you need to sacrifice support quality or hire a ton more agents. Just follow these best practices.<a href="https://www.helpscout.com/blog/implementing-live-chat/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-goals/https://www.helpscout.com/blog/customer-service-goals/<p>Setting customer service goals improves your team. Here are 7 examples of SMART support goals to help you achieve greatness.<a href="https://www.helpscout.com/blog/customer-service-goals/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-goals/https://www.helpscout.com/blog/customer-service-goals/<p>Setting customer service goals improves your team. Here are 7 examples of SMART support goals to help you achieve greatness.<a href="https://www.helpscout.com/blog/customer-service-goals/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-goals/https://www.helpscout.com/blog/customer-service-goals/<p>Setting customer service goals improves your team. Here are 7 examples of SMART support goals to help you achieve greatness.<a href="https://www.helpscout.com/blog/customer-service-goals/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-goals/https://www.helpscout.com/blog/customer-service-goals/<p>Setting customer service goals improves your team. Here are 7 examples of SMART support goals to help you achieve greatness.<a href="https://www.helpscout.com/blog/customer-service-goals/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction-metrics/https://www.helpscout.com/blog/customer-satisfaction-metrics/<p>Discover and compare four customer satisfaction metrics you can use to measure customer satisfaction in a meaningful way.<a href="https://www.helpscout.com/blog/customer-satisfaction-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction-metrics/https://www.helpscout.com/blog/customer-satisfaction-metrics/<p>Discover and compare four customer satisfaction metrics you can use to measure customer satisfaction in a meaningful way.<a href="https://www.helpscout.com/blog/customer-satisfaction-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction-metrics/https://www.helpscout.com/blog/customer-satisfaction-metrics/<p>Discover and compare four customer satisfaction metrics you can use to measure customer satisfaction in a meaningful way.<a href="https://www.helpscout.com/blog/customer-satisfaction-metrics/">Read the full article</a></p>https://www.helpscout.com/blog/customer-satisfaction-metrics/https://www.helpscout.com/blog/customer-satisfaction-metrics/<p>Discover and compare four customer satisfaction metrics you can use to measure customer satisfaction in a meaningful way.<a href="https://www.helpscout.com/blog/customer-satisfaction-metrics/">Read the full article</a></p>https://www.helpscout.com/customer-service-awards-2020/https://www.helpscout.com/customer-service-awards-2020/<p>We decided to take a data-driven approach to identifying the top companies in B2B, B2C, and ecommerce that are delivering memorable support.<a href="https://www.helpscout.com/customer-service-awards-2020/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-service-career/https://www.helpscout.com/playlists/customer-service-career/<p>Learn how to build a great, personalized career in customer service, see some example career paths, and discover the skills you need to thrive.<a href="https://www.helpscout.com/playlists/customer-service-career/">Read the full article</a></p>https://www.helpscout.com/customer-service-awards-2020/https://www.helpscout.com/customer-service-awards-2020/<p>We decided to take a data-driven approach to identifying the top companies in B2B, B2C, and ecommerce that are delivering memorable support.<a href="https://www.helpscout.com/customer-service-awards-2020/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-service-career/https://www.helpscout.com/playlists/customer-service-career/<p>Learn how to build a great, personalized career in customer service, see some example career paths, and discover the skills you need to thrive.<a href="https://www.helpscout.com/playlists/customer-service-career/">Read the full article</a></p>https://www.helpscout.com/customer-service-awards-2020/https://www.helpscout.com/customer-service-awards-2020/<p>We decided to take a data-driven approach to identifying the top companies in B2B, B2C, and ecommerce that are delivering memorable support.<a href="https://www.helpscout.com/customer-service-awards-2020/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-service-career/https://www.helpscout.com/playlists/customer-service-career/<p>Learn how to build a great, personalized career in customer service, see some example career paths, and discover the skills you need to thrive.<a href="https://www.helpscout.com/playlists/customer-service-career/">Read the full article</a></p>https://www.helpscout.com/customer-service-awards-2020/https://www.helpscout.com/customer-service-awards-2020/<p>We decided to take a data-driven approach to identifying the top companies in B2B, B2C, and ecommerce that are delivering memorable support.<a href="https://www.helpscout.com/customer-service-awards-2020/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-service-career/https://www.helpscout.com/playlists/customer-service-career/<p>Learn how to build a great, personalized career in customer service, see some example career paths, and discover the skills you need to thrive.<a href="https://www.helpscout.com/playlists/customer-service-career/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-api/https://www.helpscout.com/blog/help-scout-api/<p>Learn the basics of APIs and get started using Help Scout's API to create, update, and delete conversations in your Help Scout account.<a href="https://www.helpscout.com/blog/help-scout-api/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-api/https://www.helpscout.com/blog/help-scout-api/<p>Learn the basics of APIs and get started using Help Scout's API to create, update, and delete conversations in your Help Scout account.<a href="https://www.helpscout.com/blog/help-scout-api/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-api/https://www.helpscout.com/blog/help-scout-api/<p>Learn the basics of APIs and get started using Help Scout's API to create, update, and delete conversations in your Help Scout account.<a href="https://www.helpscout.com/blog/help-scout-api/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-api/https://www.helpscout.com/blog/help-scout-api/<p>Learn the basics of APIs and get started using Help Scout's API to create, update, and delete conversations in your Help Scout account.<a href="https://www.helpscout.com/blog/help-scout-api/">Read the full article</a></p>https://www.helpscout.com/consumer-behavior/https://www.helpscout.com/consumer-behavior/<p>Learn how customers buy with these 10 consumer behavior studies to help enhance your persuasion, influence, and marketing efforts.<a href="https://www.helpscout.com/consumer-behavior/">Read the full article</a></p>https://www.helpscout.com/consumer-behavior/https://www.helpscout.com/consumer-behavior/<p>Learn how customers buy with these 10 consumer behavior studies to help enhance your persuasion, influence, and marketing efforts.<a href="https://www.helpscout.com/consumer-behavior/">Read the full article</a></p>https://www.helpscout.com/consumer-behavior/https://www.helpscout.com/consumer-behavior/<p>Learn how customers buy with these 10 consumer behavior studies to help enhance your persuasion, influence, and marketing efforts.<a href="https://www.helpscout.com/consumer-behavior/">Read the full article</a></p>https://www.helpscout.com/consumer-behavior/https://www.helpscout.com/consumer-behavior/<p>Learn how customers buy with these 10 consumer behavior studies to help enhance your persuasion, influence, and marketing efforts.<a href="https://www.helpscout.com/consumer-behavior/">Read the full article</a></p>https://www.helpscout.com/list-building/https://www.helpscout.com/list-building/<p>Discover list-building techniques to build a massive list of engaged subscribers and turn your newsletter into a conversation machine.<a href="https://www.helpscout.com/list-building/">Read the full article</a></p>https://www.helpscout.com/list-building/https://www.helpscout.com/list-building/<p>Discover list-building techniques to build a massive list of engaged subscribers and turn your newsletter into a conversation machine.<a href="https://www.helpscout.com/list-building/">Read the full article</a></p>https://www.helpscout.com/list-building/https://www.helpscout.com/list-building/<p>Discover list-building techniques to build a massive list of engaged subscribers and turn your newsletter into a conversation machine.<a href="https://www.helpscout.com/list-building/">Read the full article</a></p>https://www.helpscout.com/list-building/https://www.helpscout.com/list-building/<p>Discover list-building techniques to build a massive list of engaged subscribers and turn your newsletter into a conversation machine.<a href="https://www.helpscout.com/list-building/">Read the full article</a></p>https://www.helpscout.com/blog/september-2020-release-notes/https://www.helpscout.com/blog/september-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/september-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/september-2020-release-notes/https://www.helpscout.com/blog/september-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/september-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/september-2020-release-notes/https://www.helpscout.com/blog/september-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/september-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/september-2020-release-notes/https://www.helpscout.com/blog/september-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/september-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-skills/https://www.helpscout.com/blog/customer-service-skills/<p>Learn what customer service is and why it's important. Discover the 21 customer service skills every support professional needs to thrive.<a href="https://www.helpscout.com/blog/customer-service-skills/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-skills/https://www.helpscout.com/blog/customer-service-skills/<p>Learn what customer service is and why it's important. Discover the 21 customer service skills every support professional needs to thrive.<a href="https://www.helpscout.com/blog/customer-service-skills/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-skills/https://www.helpscout.com/blog/customer-service-skills/<p>Learn what customer service is and why it's important. Discover the 21 customer service skills every support professional needs to thrive.<a href="https://www.helpscout.com/blog/customer-service-skills/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-skills/https://www.helpscout.com/blog/customer-service-skills/<p>Learn what customer service is and why it's important. Discover the 21 customer service skills every support professional needs to thrive.<a href="https://www.helpscout.com/blog/customer-service-skills/">Read the full article</a></p>https://www.helpscout.com/helpu/definition-of-customer-support/https://www.helpscout.com/helpu/definition-of-customer-support/<p>Learn what modern customer support is, why it's important, and how it's changed, plus discover 8 tips for delivering great customer support.<a href="https://www.helpscout.com/helpu/definition-of-customer-support/">Read the full article</a></p>https://www.helpscout.com/helpu/definition-of-customer-support/https://www.helpscout.com/helpu/definition-of-customer-support/<p>Learn what modern customer support is, why it's important, and how it's changed, plus discover 8 tips for delivering great customer support.<a href="https://www.helpscout.com/helpu/definition-of-customer-support/">Read the full article</a></p>https://www.helpscout.com/helpu/definition-of-customer-support/https://www.helpscout.com/helpu/definition-of-customer-support/<p>Learn what modern customer support is, why it's important, and how it's changed, plus discover 8 tips for delivering great customer support.<a href="https://www.helpscout.com/helpu/definition-of-customer-support/">Read the full article</a></p>https://www.helpscout.com/helpu/definition-of-customer-support/https://www.helpscout.com/helpu/definition-of-customer-support/<p>Learn what modern customer support is, why it's important, and how it's changed, plus discover 8 tips for delivering great customer support.<a href="https://www.helpscout.com/helpu/definition-of-customer-support/">Read the full article</a></p>https://www.helpscout.com/helpu/how-to-apologize/https://www.helpscout.com/helpu/how-to-apologize/<p>Need to write a great apology letter to your customers? Follow these 5 tips and gather inspiration from 5 unique examples to win back your customers’ trust.<a href="https://www.helpscout.com/helpu/how-to-apologize/">Read the full article</a></p>https://www.helpscout.com/helpu/how-to-apologize/https://www.helpscout.com/helpu/how-to-apologize/<p>Need to write a great apology letter to your customers? Follow these 5 tips and gather inspiration from 5 unique examples to win back your customers’ trust.<a href="https://www.helpscout.com/helpu/how-to-apologize/">Read the full article</a></p>https://www.helpscout.com/helpu/how-to-apologize/https://www.helpscout.com/helpu/how-to-apologize/<p>Need to write a great apology letter to your customers? Follow these 5 tips and gather inspiration from 5 unique examples to win back your customers’ trust.<a href="https://www.helpscout.com/helpu/how-to-apologize/">Read the full article</a></p>https://www.helpscout.com/helpu/how-to-apologize/https://www.helpscout.com/helpu/how-to-apologize/<p>Need to write a great apology letter to your customers? Follow these 5 tips and gather inspiration from 5 unique examples to win back your customers’ trust.<a href="https://www.helpscout.com/helpu/how-to-apologize/">Read the full article</a></p>https://www.helpscout.com/blog/unconscious-bias-in-hiring/https://www.helpscout.com/blog/unconscious-bias-in-hiring/<p>If it’s human nature to look for clues, patterns, and data to make decisions, how can we recognize unconscious bias to mitigate it when hiring?<a href="https://www.helpscout.com/blog/unconscious-bias-in-hiring/">Read the full article</a></p>https://www.helpscout.com/blog/unconscious-bias-in-hiring/https://www.helpscout.com/blog/unconscious-bias-in-hiring/<p>If it’s human nature to look for clues, patterns, and data to make decisions, how can we recognize unconscious bias to mitigate it when hiring?<a href="https://www.helpscout.com/blog/unconscious-bias-in-hiring/">Read the full article</a></p>https://www.helpscout.com/blog/unconscious-bias-in-hiring/https://www.helpscout.com/blog/unconscious-bias-in-hiring/<p>If it’s human nature to look for clues, patterns, and data to make decisions, how can we recognize unconscious bias to mitigate it when hiring?<a href="https://www.helpscout.com/blog/unconscious-bias-in-hiring/">Read the full article</a></p>https://www.helpscout.com/blog/unconscious-bias-in-hiring/https://www.helpscout.com/blog/unconscious-bias-in-hiring/<p>If it’s human nature to look for clues, patterns, and data to make decisions, how can we recognize unconscious bias to mitigate it when hiring?<a href="https://www.helpscout.com/blog/unconscious-bias-in-hiring/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-experience/https://www.helpscout.com/blog/customer-service-experience/<p>A great service experience can save the day when things go wrong. Use these 5 steps to treat your customers to a 5-star experience. <a href="https://www.helpscout.com/blog/customer-service-experience/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-experience/https://www.helpscout.com/blog/customer-service-experience/<p>A great service experience can save the day when things go wrong. Use these 5 steps to treat your customers to a 5-star experience. <a href="https://www.helpscout.com/blog/customer-service-experience/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-experience/https://www.helpscout.com/blog/customer-service-experience/<p>A great service experience can save the day when things go wrong. Use these 5 steps to treat your customers to a 5-star experience. <a href="https://www.helpscout.com/blog/customer-service-experience/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-experience/https://www.helpscout.com/blog/customer-service-experience/<p>A great service experience can save the day when things go wrong. Use these 5 steps to treat your customers to a 5-star experience. <a href="https://www.helpscout.com/blog/customer-service-experience/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-department/https://www.helpscout.com/helpu/customer-support-department/<p>Follow these 7 foundational steps to build a brand new customer support department or maximize the success of your existing team.<a href="https://www.helpscout.com/helpu/customer-support-department/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-department/https://www.helpscout.com/helpu/customer-support-department/<p>Follow these 7 foundational steps to build a brand new customer support department or maximize the success of your existing team.<a href="https://www.helpscout.com/helpu/customer-support-department/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-department/https://www.helpscout.com/helpu/customer-support-department/<p>Follow these 7 foundational steps to build a brand new customer support department or maximize the success of your existing team.<a href="https://www.helpscout.com/helpu/customer-support-department/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-department/https://www.helpscout.com/helpu/customer-support-department/<p>Follow these 7 foundational steps to build a brand new customer support department or maximize the success of your existing team.<a href="https://www.helpscout.com/helpu/customer-support-department/">Read the full article</a></p>https://www.helpscout.com/helpu/exceptional-customer-service-companies/https://www.helpscout.com/helpu/exceptional-customer-service-companies/<p>Learn what exceptional customer service is, how to deliver it at your company, and browse a list of the 8 best customer service companies.<a href="https://www.helpscout.com/helpu/exceptional-customer-service-companies/">Read the full article</a></p>https://www.helpscout.com/helpu/exceptional-customer-service-companies/https://www.helpscout.com/helpu/exceptional-customer-service-companies/<p>Learn what exceptional customer service is, how to deliver it at your company, and browse a list of the 8 best customer service companies.<a href="https://www.helpscout.com/helpu/exceptional-customer-service-companies/">Read the full article</a></p>https://www.helpscout.com/helpu/exceptional-customer-service-companies/https://www.helpscout.com/helpu/exceptional-customer-service-companies/<p>Learn what exceptional customer service is, how to deliver it at your company, and browse a list of the 8 best customer service companies.<a href="https://www.helpscout.com/helpu/exceptional-customer-service-companies/">Read the full article</a></p>https://www.helpscout.com/helpu/exceptional-customer-service-companies/https://www.helpscout.com/helpu/exceptional-customer-service-companies/<p>Learn what exceptional customer service is, how to deliver it at your company, and browse a list of the 8 best customer service companies.<a href="https://www.helpscout.com/helpu/exceptional-customer-service-companies/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-centricity/https://www.helpscout.com/playlists/customer-centricity/<p>Customer centricity is a catalyst for growth and a competitive differentiator. Adopt these 6 strategies to build a customer-centric business<a href="https://www.helpscout.com/playlists/customer-centricity/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-centricity/https://www.helpscout.com/playlists/customer-centricity/<p>Customer centricity is a catalyst for growth and a competitive differentiator. Adopt these 6 strategies to build a customer-centric business<a href="https://www.helpscout.com/playlists/customer-centricity/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-centricity/https://www.helpscout.com/playlists/customer-centricity/<p>Customer centricity is a catalyst for growth and a competitive differentiator. Adopt these 6 strategies to build a customer-centric business<a href="https://www.helpscout.com/playlists/customer-centricity/">Read the full article</a></p>https://www.helpscout.com/playlists/customer-centricity/https://www.helpscout.com/playlists/customer-centricity/<p>Customer centricity is a catalyst for growth and a competitive differentiator. Adopt these 6 strategies to build a customer-centric business<a href="https://www.helpscout.com/playlists/customer-centricity/">Read the full article</a></p>https://www.helpscout.com/blog/saas-customer-support-career/https://www.helpscout.com/blog/saas-customer-support-career/<p>How do you prepare to switch careers and become a support pro? We have a few tips to share, along with stories about our own career changes.<a href="https://www.helpscout.com/blog/saas-customer-support-career/">Read the full article</a></p>https://www.helpscout.com/blog/saas-customer-support-career/https://www.helpscout.com/blog/saas-customer-support-career/<p>How do you prepare to switch careers and become a support pro? We have a few tips to share, along with stories about our own career changes.<a href="https://www.helpscout.com/blog/saas-customer-support-career/">Read the full article</a></p>https://www.helpscout.com/blog/saas-customer-support-career/https://www.helpscout.com/blog/saas-customer-support-career/<p>How do you prepare to switch careers and become a support pro? We have a few tips to share, along with stories about our own career changes.<a href="https://www.helpscout.com/blog/saas-customer-support-career/">Read the full article</a></p>https://www.helpscout.com/blog/saas-customer-support-career/https://www.helpscout.com/blog/saas-customer-support-career/<p>How do you prepare to switch careers and become a support pro? We have a few tips to share, along with stories about our own career changes.<a href="https://www.helpscout.com/blog/saas-customer-support-career/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-philosophy/https://www.helpscout.com/blog/customer-service-philosophy/<p>Learn what a customer service philosophy is and why it's important, see examples from other companies, and find out how to create your own.<a href="https://www.helpscout.com/blog/customer-service-philosophy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-philosophy/https://www.helpscout.com/blog/customer-service-philosophy/<p>Learn what a customer service philosophy is and why it's important, see examples from other companies, and find out how to create your own.<a href="https://www.helpscout.com/blog/customer-service-philosophy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-philosophy/https://www.helpscout.com/blog/customer-service-philosophy/<p>Learn what a customer service philosophy is and why it's important, see examples from other companies, and find out how to create your own.<a href="https://www.helpscout.com/blog/customer-service-philosophy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-philosophy/https://www.helpscout.com/blog/customer-service-philosophy/<p>Learn what a customer service philosophy is and why it's important, see examples from other companies, and find out how to create your own.<a href="https://www.helpscout.com/blog/customer-service-philosophy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centric-marketing/https://www.helpscout.com/blog/customer-centric-marketing/<p>Customer-centric marketing helps you grow by giving customers exactly what they want. Here are the steps to take to get started on your strategy.<a href="https://www.helpscout.com/blog/customer-centric-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centric-marketing/https://www.helpscout.com/blog/customer-centric-marketing/<p>Customer-centric marketing helps you grow by giving customers exactly what they want. Here are the steps to take to get started on your strategy.<a href="https://www.helpscout.com/blog/customer-centric-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centric-marketing/https://www.helpscout.com/blog/customer-centric-marketing/<p>Customer-centric marketing helps you grow by giving customers exactly what they want. Here are the steps to take to get started on your strategy.<a href="https://www.helpscout.com/blog/customer-centric-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centric-marketing/https://www.helpscout.com/blog/customer-centric-marketing/<p>Customer-centric marketing helps you grow by giving customers exactly what they want. Here are the steps to take to get started on your strategy.<a href="https://www.helpscout.com/blog/customer-centric-marketing/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-complaints/https://www.helpscout.com/helpu/customer-complaints/<p>Use this simple process for handling customer complaints to turn one-time complainers into lifelong customers.<a href="https://www.helpscout.com/helpu/customer-complaints/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-complaints/https://www.helpscout.com/helpu/customer-complaints/<p>Use this simple process for handling customer complaints to turn one-time complainers into lifelong customers.<a href="https://www.helpscout.com/helpu/customer-complaints/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-complaints/https://www.helpscout.com/helpu/customer-complaints/<p>Use this simple process for handling customer complaints to turn one-time complainers into lifelong customers.<a href="https://www.helpscout.com/helpu/customer-complaints/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-complaints/https://www.helpscout.com/helpu/customer-complaints/<p>Use this simple process for handling customer complaints to turn one-time complainers into lifelong customers.<a href="https://www.helpscout.com/helpu/customer-complaints/">Read the full article</a></p>https://www.helpscout.com/blog/automate-ecommerce-customer-service/https://www.helpscout.com/blog/automate-ecommerce-customer-service/<p>Discover 5 practical ways ecommerce companies can consistently deliver a better customer experience using simple help desk automations.<a href="https://www.helpscout.com/blog/automate-ecommerce-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/automate-ecommerce-customer-service/https://www.helpscout.com/blog/automate-ecommerce-customer-service/<p>Discover 5 practical ways ecommerce companies can consistently deliver a better customer experience using simple help desk automations.<a href="https://www.helpscout.com/blog/automate-ecommerce-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/automate-ecommerce-customer-service/https://www.helpscout.com/blog/automate-ecommerce-customer-service/<p>Discover 5 practical ways ecommerce companies can consistently deliver a better customer experience using simple help desk automations.<a href="https://www.helpscout.com/blog/automate-ecommerce-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/automate-ecommerce-customer-service/https://www.helpscout.com/blog/automate-ecommerce-customer-service/<p>Discover 5 practical ways ecommerce companies can consistently deliver a better customer experience using simple help desk automations.<a href="https://www.helpscout.com/blog/automate-ecommerce-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/customer-relations/https://www.helpscout.com/blog/customer-relations/<p>A strong customer relations strategy underpins sustainable growth. Once you know the facts, it’s hard not to put these relationships first<a href="https://www.helpscout.com/blog/customer-relations/">Read the full article</a></p>https://www.helpscout.com/blog/customer-relations/https://www.helpscout.com/blog/customer-relations/<p>A strong customer relations strategy underpins sustainable growth. Once you know the facts, it’s hard not to put these relationships first<a href="https://www.helpscout.com/blog/customer-relations/">Read the full article</a></p>https://www.helpscout.com/blog/customer-relations/https://www.helpscout.com/blog/customer-relations/<p>A strong customer relations strategy underpins sustainable growth. Once you know the facts, it’s hard not to put these relationships first<a href="https://www.helpscout.com/blog/customer-relations/">Read the full article</a></p>https://www.helpscout.com/blog/customer-relations/https://www.helpscout.com/blog/customer-relations/<p>A strong customer relations strategy underpins sustainable growth. Once you know the facts, it’s hard not to put these relationships first<a href="https://www.helpscout.com/blog/customer-relations/">Read the full article</a></p>https://www.helpscout.com/25-ways-to-thank-your-customers/https://www.helpscout.com/25-ways-to-thank-your-customers/<p>Learn what customer appreciation is, why it's important, and discover 17 memorable and inexpensive ways to appreciate your customers.<a href="https://www.helpscout.com/25-ways-to-thank-your-customers/">Read the full article</a></p>https://www.helpscout.com/25-ways-to-thank-your-customers/https://www.helpscout.com/25-ways-to-thank-your-customers/<p>Learn what customer appreciation is, why it's important, and discover 17 memorable and inexpensive ways to appreciate your customers.<a href="https://www.helpscout.com/25-ways-to-thank-your-customers/">Read the full article</a></p>https://www.helpscout.com/25-ways-to-thank-your-customers/https://www.helpscout.com/25-ways-to-thank-your-customers/<p>Learn what customer appreciation is, why it's important, and discover 17 memorable and inexpensive ways to appreciate your customers.<a href="https://www.helpscout.com/25-ways-to-thank-your-customers/">Read the full article</a></p>https://www.helpscout.com/25-ways-to-thank-your-customers/https://www.helpscout.com/25-ways-to-thank-your-customers/<p>Learn what customer appreciation is, why it's important, and discover 17 memorable and inexpensive ways to appreciate your customers.<a href="https://www.helpscout.com/25-ways-to-thank-your-customers/">Read the full article</a></p>https://www.helpscout.com/blog/customer-retention-strategies-that-work/https://www.helpscout.com/blog/customer-retention-strategies-that-work/<p>Improve customer loyalty with this list of 16 customer retention strategies that are backed by academic research and case studies on consumer behavior.<a href="https://www.helpscout.com/blog/customer-retention-strategies-that-work/">Read the full article</a></p>https://www.helpscout.com/blog/customer-retention-strategies-that-work/https://www.helpscout.com/blog/customer-retention-strategies-that-work/<p>Improve customer loyalty with this list of 16 customer retention strategies that are backed by academic research and case studies on consumer behavior.<a href="https://www.helpscout.com/blog/customer-retention-strategies-that-work/">Read the full article</a></p>https://www.helpscout.com/blog/customer-retention-strategies-that-work/https://www.helpscout.com/blog/customer-retention-strategies-that-work/<p>Improve customer loyalty with this list of 16 customer retention strategies that are backed by academic research and case studies on consumer behavior.<a href="https://www.helpscout.com/blog/customer-retention-strategies-that-work/">Read the full article</a></p>https://www.helpscout.com/blog/customer-retention-strategies-that-work/https://www.helpscout.com/blog/customer-retention-strategies-that-work/<p>Improve customer loyalty with this list of 16 customer retention strategies that are backed by academic research and case studies on consumer behavior.<a href="https://www.helpscout.com/blog/customer-retention-strategies-that-work/">Read the full article</a></p>https://www.helpscout.com/blog/good-customer-service/https://www.helpscout.com/blog/good-customer-service/<p>Investing in customer service is key to long-term business success. Here are the 10 best ways to deliver great customer service.<a href="https://www.helpscout.com/blog/good-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/good-customer-service/https://www.helpscout.com/blog/good-customer-service/<p>Investing in customer service is key to long-term business success. Here are the 10 best ways to deliver great customer service.<a href="https://www.helpscout.com/blog/good-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/good-customer-service/https://www.helpscout.com/blog/good-customer-service/<p>Investing in customer service is key to long-term business success. Here are the 10 best ways to deliver great customer service.<a href="https://www.helpscout.com/blog/good-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/good-customer-service/https://www.helpscout.com/blog/good-customer-service/<p>Investing in customer service is key to long-term business success. Here are the 10 best ways to deliver great customer service.<a href="https://www.helpscout.com/blog/good-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-retention-marketing/https://www.helpscout.com/blog/ecommerce-retention-marketing/<p>Looking to improve the customer retention rates for your online store? Adopt these seven simple ecommerce retention marketing strategies.<a href="https://www.helpscout.com/blog/ecommerce-retention-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-retention-marketing/https://www.helpscout.com/blog/ecommerce-retention-marketing/<p>Looking to improve the customer retention rates for your online store? Adopt these seven simple ecommerce retention marketing strategies.<a href="https://www.helpscout.com/blog/ecommerce-retention-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-retention-marketing/https://www.helpscout.com/blog/ecommerce-retention-marketing/<p>Looking to improve the customer retention rates for your online store? Adopt these seven simple ecommerce retention marketing strategies.<a href="https://www.helpscout.com/blog/ecommerce-retention-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-retention-marketing/https://www.helpscout.com/blog/ecommerce-retention-marketing/<p>Looking to improve the customer retention rates for your online store? Adopt these seven simple ecommerce retention marketing strategies.<a href="https://www.helpscout.com/blog/ecommerce-retention-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/time-to-resolution/https://www.helpscout.com/blog/time-to-resolution/<p>How to measure Time To Resolution, why it's important, and our top tips for reducing resolution time for a better customer experience.<a href="https://www.helpscout.com/blog/time-to-resolution/">Read the full article</a></p>https://www.helpscout.com/blog/time-to-resolution/https://www.helpscout.com/blog/time-to-resolution/<p>How to measure Time To Resolution, why it's important, and our top tips for reducing resolution time for a better customer experience.<a href="https://www.helpscout.com/blog/time-to-resolution/">Read the full article</a></p>https://www.helpscout.com/blog/time-to-resolution/https://www.helpscout.com/blog/time-to-resolution/<p>How to measure Time To Resolution, why it's important, and our top tips for reducing resolution time for a better customer experience.<a href="https://www.helpscout.com/blog/time-to-resolution/">Read the full article</a></p>https://www.helpscout.com/blog/time-to-resolution/https://www.helpscout.com/blog/time-to-resolution/<p>How to measure Time To Resolution, why it's important, and our top tips for reducing resolution time for a better customer experience.<a href="https://www.helpscout.com/blog/time-to-resolution/">Read the full article</a></p>https://www.helpscout.com/blog/remote-work-advocate/https://www.helpscout.com/blog/remote-work-advocate/<p>Being an ally is even more important in a remote work environment. Here are some tips for ensuring all of your team members feel included.<a href="https://www.helpscout.com/blog/remote-work-advocate/">Read the full article</a></p>https://www.helpscout.com/blog/remote-work-advocate/https://www.helpscout.com/blog/remote-work-advocate/<p>Being an ally is even more important in a remote work environment. Here are some tips for ensuring all of your team members feel included.<a href="https://www.helpscout.com/blog/remote-work-advocate/">Read the full article</a></p>https://www.helpscout.com/blog/remote-work-advocate/https://www.helpscout.com/blog/remote-work-advocate/<p>Being an ally is even more important in a remote work environment. Here are some tips for ensuring all of your team members feel included.<a href="https://www.helpscout.com/blog/remote-work-advocate/">Read the full article</a></p>https://www.helpscout.com/blog/remote-work-advocate/https://www.helpscout.com/blog/remote-work-advocate/<p>Being an ally is even more important in a remote work environment. Here are some tips for ensuring all of your team members feel included.<a href="https://www.helpscout.com/blog/remote-work-advocate/">Read the full article</a></p>https://www.helpscout.com/blog/nps-customer-service/https://www.helpscout.com/blog/nps-customer-service/<p>Learn the basics of NPS for customer service teams: How to measure it, how to use it, and tips on how support teams can increase NPS.<a href="https://www.helpscout.com/blog/nps-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/nps-customer-service/https://www.helpscout.com/blog/nps-customer-service/<p>Learn the basics of NPS for customer service teams: How to measure it, how to use it, and tips on how support teams can increase NPS.<a href="https://www.helpscout.com/blog/nps-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/nps-customer-service/https://www.helpscout.com/blog/nps-customer-service/<p>Learn the basics of NPS for customer service teams: How to measure it, how to use it, and tips on how support teams can increase NPS.<a href="https://www.helpscout.com/blog/nps-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/nps-customer-service/https://www.helpscout.com/blog/nps-customer-service/<p>Learn the basics of NPS for customer service teams: How to measure it, how to use it, and tips on how support teams can increase NPS.<a href="https://www.helpscout.com/blog/nps-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/email-customer-service-whats-an-acceptable-reply-time/https://www.helpscout.com/helpu/email-customer-service-whats-an-acceptable-reply-time/<p>Comprehensive guide with all of the details you need to measure, benchmark, and reduce email response times for your customer service team.<a href="https://www.helpscout.com/helpu/email-customer-service-whats-an-acceptable-reply-time/">Read the full article</a></p>https://www.helpscout.com/helpu/email-customer-service-whats-an-acceptable-reply-time/https://www.helpscout.com/helpu/email-customer-service-whats-an-acceptable-reply-time/<p>Comprehensive guide with all of the details you need to measure, benchmark, and reduce email response times for your customer service team.<a href="https://www.helpscout.com/helpu/email-customer-service-whats-an-acceptable-reply-time/">Read the full article</a></p>https://www.helpscout.com/helpu/email-customer-service-whats-an-acceptable-reply-time/https://www.helpscout.com/helpu/email-customer-service-whats-an-acceptable-reply-time/<p>Comprehensive guide with all of the details you need to measure, benchmark, and reduce email response times for your customer service team.<a href="https://www.helpscout.com/helpu/email-customer-service-whats-an-acceptable-reply-time/">Read the full article</a></p>https://www.helpscout.com/helpu/email-customer-service-whats-an-acceptable-reply-time/https://www.helpscout.com/helpu/email-customer-service-whats-an-acceptable-reply-time/<p>Comprehensive guide with all of the details you need to measure, benchmark, and reduce email response times for your customer service team.<a href="https://www.helpscout.com/helpu/email-customer-service-whats-an-acceptable-reply-time/">Read the full article</a></p>https://www.helpscout.com/blog/black-lives-matter/https://www.helpscout.com/blog/black-lives-matter/<p>Merely not being racist is insufficient. We must commit to being actively anti-racist — to listen, to learn, and to act.<a href="https://www.helpscout.com/blog/black-lives-matter/">Read the full article</a></p>https://www.helpscout.com/blog/black-lives-matter/https://www.helpscout.com/blog/black-lives-matter/<p>Merely not being racist is insufficient. We must commit to being actively anti-racist — to listen, to learn, and to act.<a href="https://www.helpscout.com/blog/black-lives-matter/">Read the full article</a></p>https://www.helpscout.com/blog/black-lives-matter/https://www.helpscout.com/blog/black-lives-matter/<p>Merely not being racist is insufficient. We must commit to being actively anti-racist — to listen, to learn, and to act.<a href="https://www.helpscout.com/blog/black-lives-matter/">Read the full article</a></p>https://www.helpscout.com/blog/black-lives-matter/https://www.helpscout.com/blog/black-lives-matter/<p>Merely not being racist is insufficient. We must commit to being actively anti-racist — to listen, to learn, and to act.<a href="https://www.helpscout.com/blog/black-lives-matter/">Read the full article</a></p>https://www.helpscout.com/10-customer-service-stories/https://www.helpscout.com/10-customer-service-stories/<p>These 10 unforgettable customer service stories will inspire your team and demonstrate the case for going above + beyond for your customers.<a href="https://www.helpscout.com/10-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/10-customer-service-stories/https://www.helpscout.com/10-customer-service-stories/<p>These 10 unforgettable customer service stories will inspire your team and demonstrate the case for going above + beyond for your customers.<a href="https://www.helpscout.com/10-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/10-customer-service-stories/https://www.helpscout.com/10-customer-service-stories/<p>These 10 unforgettable customer service stories will inspire your team and demonstrate the case for going above + beyond for your customers.<a href="https://www.helpscout.com/10-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/10-customer-service-stories/https://www.helpscout.com/10-customer-service-stories/<p>These 10 unforgettable customer service stories will inspire your team and demonstrate the case for going above + beyond for your customers.<a href="https://www.helpscout.com/10-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/blog/may-2020-release-notes/https://www.helpscout.com/blog/may-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/may-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/may-2020-release-notes/https://www.helpscout.com/blog/may-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/may-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/may-2020-release-notes/https://www.helpscout.com/blog/may-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/may-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/may-2020-release-notes/https://www.helpscout.com/blog/may-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/may-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-customer-loyalty/https://www.helpscout.com/blog/ecommerce-customer-loyalty/<p>If you’re serious about keeping customers for the long haul, use these eight proven strategies to build customer loyalty for your ecommerce store.<a href="https://www.helpscout.com/blog/ecommerce-customer-loyalty/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-customer-loyalty/https://www.helpscout.com/blog/ecommerce-customer-loyalty/<p>If you’re serious about keeping customers for the long haul, use these eight proven strategies to build customer loyalty for your ecommerce store.<a href="https://www.helpscout.com/blog/ecommerce-customer-loyalty/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-customer-loyalty/https://www.helpscout.com/blog/ecommerce-customer-loyalty/<p>If you’re serious about keeping customers for the long haul, use these eight proven strategies to build customer loyalty for your ecommerce store.<a href="https://www.helpscout.com/blog/ecommerce-customer-loyalty/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-customer-loyalty/https://www.helpscout.com/blog/ecommerce-customer-loyalty/<p>If you’re serious about keeping customers for the long haul, use these eight proven strategies to build customer loyalty for your ecommerce store.<a href="https://www.helpscout.com/blog/ecommerce-customer-loyalty/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-phrases/https://www.helpscout.com/blog/customer-service-phrases/<p>Discover the 12 most useful customer service phrases for improving your support conversations, and learn which 8 common phrases you should avoid.<a href="https://www.helpscout.com/blog/customer-service-phrases/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-phrases/https://www.helpscout.com/blog/customer-service-phrases/<p>Discover the 12 most useful customer service phrases for improving your support conversations, and learn which 8 common phrases you should avoid.<a href="https://www.helpscout.com/blog/customer-service-phrases/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-phrases/https://www.helpscout.com/blog/customer-service-phrases/<p>Discover the 12 most useful customer service phrases for improving your support conversations, and learn which 8 common phrases you should avoid.<a href="https://www.helpscout.com/blog/customer-service-phrases/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-phrases/https://www.helpscout.com/blog/customer-service-phrases/<p>Discover the 12 most useful customer service phrases for improving your support conversations, and learn which 8 common phrases you should avoid.<a href="https://www.helpscout.com/blog/customer-service-phrases/">Read the full article</a></p>https://www.helpscout.com/blog/remote-customer-service/https://www.helpscout.com/blog/remote-customer-service/<p>Learn more about the six remote collaboration tools that Help Scout's Customers team uses to communicate asynchronous and collaborate across teams.<a href="https://www.helpscout.com/blog/remote-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/remote-customer-service/https://www.helpscout.com/blog/remote-customer-service/<p>Learn more about the six remote collaboration tools that Help Scout's Customers team uses to communicate asynchronous and collaborate across teams.<a href="https://www.helpscout.com/blog/remote-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/remote-customer-service/https://www.helpscout.com/blog/remote-customer-service/<p>Learn more about the six remote collaboration tools that Help Scout's Customers team uses to communicate asynchronous and collaborate across teams.<a href="https://www.helpscout.com/blog/remote-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/remote-customer-service/https://www.helpscout.com/blog/remote-customer-service/<p>Learn more about the six remote collaboration tools that Help Scout's Customers team uses to communicate asynchronous and collaborate across teams.<a href="https://www.helpscout.com/blog/remote-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/support-volumes-covid/https://www.helpscout.com/blog/support-volumes-covid/<p>See which industries have had the biggest shifts in customer service volumes due to COVID-19, plus tips on managing surging and diminishing workloads.<a href="https://www.helpscout.com/blog/support-volumes-covid/">Read the full article</a></p>https://www.helpscout.com/blog/support-volumes-covid/https://www.helpscout.com/blog/support-volumes-covid/<p>See which industries have had the biggest shifts in customer service volumes due to COVID-19, plus tips on managing surging and diminishing workloads.<a href="https://www.helpscout.com/blog/support-volumes-covid/">Read the full article</a></p>https://www.helpscout.com/blog/support-volumes-covid/https://www.helpscout.com/blog/support-volumes-covid/<p>See which industries have had the biggest shifts in customer service volumes due to COVID-19, plus tips on managing surging and diminishing workloads.<a href="https://www.helpscout.com/blog/support-volumes-covid/">Read the full article</a></p>https://www.helpscout.com/blog/support-volumes-covid/https://www.helpscout.com/blog/support-volumes-covid/<p>See which industries have had the biggest shifts in customer service volumes due to COVID-19, plus tips on managing surging and diminishing workloads.<a href="https://www.helpscout.com/blog/support-volumes-covid/">Read the full article</a></p>https://www.helpscout.com/blog/remote-employee-compensation/https://www.helpscout.com/blog/remote-employee-compensation/<p>A best practice has emerged among remote companies: variable pay based on the employee’s geographic location. But I believe it’s the wrong approach.<a href="https://www.helpscout.com/blog/remote-employee-compensation/">Read the full article</a></p>https://www.helpscout.com/blog/remote-employee-compensation/https://www.helpscout.com/blog/remote-employee-compensation/<p>A best practice has emerged among remote companies: variable pay based on the employee’s geographic location. But I believe it’s the wrong approach.<a href="https://www.helpscout.com/blog/remote-employee-compensation/">Read the full article</a></p>https://www.helpscout.com/blog/remote-employee-compensation/https://www.helpscout.com/blog/remote-employee-compensation/<p>A best practice has emerged among remote companies: variable pay based on the employee’s geographic location. But I believe it’s the wrong approach.<a href="https://www.helpscout.com/blog/remote-employee-compensation/">Read the full article</a></p>https://www.helpscout.com/blog/remote-employee-compensation/https://www.helpscout.com/blog/remote-employee-compensation/<p>A best practice has emerged among remote companies: variable pay based on the employee’s geographic location. But I believe it’s the wrong approach.<a href="https://www.helpscout.com/blog/remote-employee-compensation/">Read the full article</a></p>https://www.helpscout.com/blog/covid-metrics-kpis/https://www.helpscout.com/blog/covid-metrics-kpis/<p>Learn how to be more human in the midst and aftermath of a global pandemic and how to shift your strategies and tactics to accommodate the new normal.<a href="https://www.helpscout.com/blog/covid-metrics-kpis/">Read the full article</a></p>https://www.helpscout.com/blog/covid-metrics-kpis/https://www.helpscout.com/blog/covid-metrics-kpis/<p>Learn how to be more human in the midst and aftermath of a global pandemic and how to shift your strategies and tactics to accommodate the new normal.<a href="https://www.helpscout.com/blog/covid-metrics-kpis/">Read the full article</a></p>https://www.helpscout.com/blog/covid-metrics-kpis/https://www.helpscout.com/blog/covid-metrics-kpis/<p>Learn how to be more human in the midst and aftermath of a global pandemic and how to shift your strategies and tactics to accommodate the new normal.<a href="https://www.helpscout.com/blog/covid-metrics-kpis/">Read the full article</a></p>https://www.helpscout.com/blog/covid-metrics-kpis/https://www.helpscout.com/blog/covid-metrics-kpis/<p>Learn how to be more human in the midst and aftermath of a global pandemic and how to shift your strategies and tactics to accommodate the new normal.<a href="https://www.helpscout.com/blog/covid-metrics-kpis/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-roi/https://www.helpscout.com/helpu/customer-service-roi/<p>Measuring customer service ROI is key to ensuring your team gets the budget you need to deliver high-quality support. Here's how to do it.<a href="https://www.helpscout.com/helpu/customer-service-roi/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-roi/https://www.helpscout.com/helpu/customer-service-roi/<p>Measuring customer service ROI is key to ensuring your team gets the budget you need to deliver high-quality support. Here's how to do it.<a href="https://www.helpscout.com/helpu/customer-service-roi/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-roi/https://www.helpscout.com/helpu/customer-service-roi/<p>Measuring customer service ROI is key to ensuring your team gets the budget you need to deliver high-quality support. Here's how to do it.<a href="https://www.helpscout.com/helpu/customer-service-roi/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-roi/https://www.helpscout.com/helpu/customer-service-roi/<p>Measuring customer service ROI is key to ensuring your team gets the budget you need to deliver high-quality support. Here's how to do it.<a href="https://www.helpscout.com/helpu/customer-service-roi/">Read the full article</a></p>https://www.helpscout.com/blog/remote-job-interview-best-practices/https://www.helpscout.com/blog/remote-job-interview-best-practices/<p>Follow these 10 virtual interview tips to set yourself up for success and ensure you're putting your best foot forward when interviewing for a remote job.<a href="https://www.helpscout.com/blog/remote-job-interview-best-practices/">Read the full article</a></p>https://www.helpscout.com/blog/remote-job-interview-best-practices/https://www.helpscout.com/blog/remote-job-interview-best-practices/<p>Follow these 10 virtual interview tips to set yourself up for success and ensure you're putting your best foot forward when interviewing for a remote job.<a href="https://www.helpscout.com/blog/remote-job-interview-best-practices/">Read the full article</a></p>https://www.helpscout.com/blog/remote-job-interview-best-practices/https://www.helpscout.com/blog/remote-job-interview-best-practices/<p>Follow these 10 virtual interview tips to set yourself up for success and ensure you're putting your best foot forward when interviewing for a remote job.<a href="https://www.helpscout.com/blog/remote-job-interview-best-practices/">Read the full article</a></p>https://www.helpscout.com/blog/remote-job-interview-best-practices/https://www.helpscout.com/blog/remote-job-interview-best-practices/<p>Follow these 10 virtual interview tips to set yourself up for success and ensure you're putting your best foot forward when interviewing for a remote job.<a href="https://www.helpscout.com/blog/remote-job-interview-best-practices/">Read the full article</a></p>https://www.helpscout.com/blog/value-proposition-examples/https://www.helpscout.com/blog/value-proposition-examples/<p>We’ve demystified how to write a value proposition so you can ensure that your hard work manifests in value for your customers.<a href="https://www.helpscout.com/blog/value-proposition-examples/">Read the full article</a></p>https://www.helpscout.com/blog/value-proposition-examples/https://www.helpscout.com/blog/value-proposition-examples/<p>We’ve demystified how to write a value proposition so you can ensure that your hard work manifests in value for your customers.<a href="https://www.helpscout.com/blog/value-proposition-examples/">Read the full article</a></p>https://www.helpscout.com/blog/value-proposition-examples/https://www.helpscout.com/blog/value-proposition-examples/<p>We’ve demystified how to write a value proposition so you can ensure that your hard work manifests in value for your customers.<a href="https://www.helpscout.com/blog/value-proposition-examples/">Read the full article</a></p>https://www.helpscout.com/blog/value-proposition-examples/https://www.helpscout.com/blog/value-proposition-examples/<p>We’ve demystified how to write a value proposition so you can ensure that your hard work manifests in value for your customers.<a href="https://www.helpscout.com/blog/value-proposition-examples/">Read the full article</a></p>https://www.helpscout.com/helpu/7-knowledge-base-tips/https://www.helpscout.com/helpu/7-knowledge-base-tips/<p>Improve your customer experience by providing customers with the info they need at the moment they need it. Follow these 9 knowledge base tips.<a href="https://www.helpscout.com/helpu/7-knowledge-base-tips/">Read the full article</a></p>https://www.helpscout.com/helpu/7-knowledge-base-tips/https://www.helpscout.com/helpu/7-knowledge-base-tips/<p>Improve your customer experience by providing customers with the info they need at the moment they need it. Follow these 9 knowledge base tips.<a href="https://www.helpscout.com/helpu/7-knowledge-base-tips/">Read the full article</a></p>https://www.helpscout.com/helpu/7-knowledge-base-tips/https://www.helpscout.com/helpu/7-knowledge-base-tips/<p>Improve your customer experience by providing customers with the info they need at the moment they need it. Follow these 9 knowledge base tips.<a href="https://www.helpscout.com/helpu/7-knowledge-base-tips/">Read the full article</a></p>https://www.helpscout.com/helpu/7-knowledge-base-tips/https://www.helpscout.com/helpu/7-knowledge-base-tips/<p>Improve your customer experience by providing customers with the info they need at the moment they need it. Follow these 9 knowledge base tips.<a href="https://www.helpscout.com/helpu/7-knowledge-base-tips/">Read the full article</a></p>https://www.helpscout.com/blog/customer-survey/https://www.helpscout.com/blog/customer-survey/<p>Done right, customer satisfaction surveys can increase revenue, boost loyalty, and lower churn. We share everything you need to know to get it right.<a href="https://www.helpscout.com/blog/customer-survey/">Read the full article</a></p>https://www.helpscout.com/blog/customer-survey/https://www.helpscout.com/blog/customer-survey/<p>Done right, customer satisfaction surveys can increase revenue, boost loyalty, and lower churn. We share everything you need to know to get it right.<a href="https://www.helpscout.com/blog/customer-survey/">Read the full article</a></p>https://www.helpscout.com/blog/customer-survey/https://www.helpscout.com/blog/customer-survey/<p>Done right, customer satisfaction surveys can increase revenue, boost loyalty, and lower churn. We share everything you need to know to get it right.<a href="https://www.helpscout.com/blog/customer-survey/">Read the full article</a></p>https://www.helpscout.com/blog/customer-survey/https://www.helpscout.com/blog/customer-survey/<p>Done right, customer satisfaction surveys can increase revenue, boost loyalty, and lower churn. We share everything you need to know to get it right.<a href="https://www.helpscout.com/blog/customer-survey/">Read the full article</a></p>https://www.helpscout.com/blog/working-from-home-with-kids/https://www.helpscout.com/blog/working-from-home-with-kids/<p>Working from home with kids in the house is not easy, but we’ve collected some advice, practical tips, and useful resources to help you make it through.<a href="https://www.helpscout.com/blog/working-from-home-with-kids/">Read the full article</a></p>https://www.helpscout.com/blog/working-from-home-with-kids/https://www.helpscout.com/blog/working-from-home-with-kids/<p>Working from home with kids in the house is not easy, but we’ve collected some advice, practical tips, and useful resources to help you make it through.<a href="https://www.helpscout.com/blog/working-from-home-with-kids/">Read the full article</a></p>https://www.helpscout.com/blog/working-from-home-with-kids/https://www.helpscout.com/blog/working-from-home-with-kids/<p>Working from home with kids in the house is not easy, but we’ve collected some advice, practical tips, and useful resources to help you make it through.<a href="https://www.helpscout.com/blog/working-from-home-with-kids/">Read the full article</a></p>https://www.helpscout.com/blog/working-from-home-with-kids/https://www.helpscout.com/blog/working-from-home-with-kids/<p>Working from home with kids in the house is not easy, but we’ve collected some advice, practical tips, and useful resources to help you make it through.<a href="https://www.helpscout.com/blog/working-from-home-with-kids/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-customer-service/https://www.helpscout.com/blog/ecommerce-customer-service/<p>Implementing these seven highly efficient ecommerce customer service best practices can help you retain customers and grow LTV.<a href="https://www.helpscout.com/blog/ecommerce-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-customer-service/https://www.helpscout.com/blog/ecommerce-customer-service/<p>Implementing these seven highly efficient ecommerce customer service best practices can help you retain customers and grow LTV.<a href="https://www.helpscout.com/blog/ecommerce-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-customer-service/https://www.helpscout.com/blog/ecommerce-customer-service/<p>Implementing these seven highly efficient ecommerce customer service best practices can help you retain customers and grow LTV.<a href="https://www.helpscout.com/blog/ecommerce-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/ecommerce-customer-service/https://www.helpscout.com/blog/ecommerce-customer-service/<p>Implementing these seven highly efficient ecommerce customer service best practices can help you retain customers and grow LTV.<a href="https://www.helpscout.com/blog/ecommerce-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-examples/https://www.helpscout.com/helpu/knowledge-base-examples/<p>These 18 inspirational knowledge base examples will help you create a great knowledge base and improve your self-service support in 2022.<a href="https://www.helpscout.com/helpu/knowledge-base-examples/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-examples/https://www.helpscout.com/helpu/knowledge-base-examples/<p>These 18 inspirational knowledge base examples will help you create a great knowledge base and improve your self-service support in 2022.<a href="https://www.helpscout.com/helpu/knowledge-base-examples/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-examples/https://www.helpscout.com/helpu/knowledge-base-examples/<p>These 18 inspirational knowledge base examples will help you create a great knowledge base and improve your self-service support in 2022.<a href="https://www.helpscout.com/helpu/knowledge-base-examples/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-examples/https://www.helpscout.com/helpu/knowledge-base-examples/<p>These 18 inspirational knowledge base examples will help you create a great knowledge base and improve your self-service support in 2022.<a href="https://www.helpscout.com/helpu/knowledge-base-examples/">Read the full article</a></p>https://www.helpscout.com/blog/remote-retreat/https://www.helpscout.com/blog/remote-retreat/<p>In the midst of a pandemic, we had to cancel our in-person company retreat. Here's what we did to quickly transition to having a remote retreat instead.<a href="https://www.helpscout.com/blog/remote-retreat/">Read the full article</a></p>https://www.helpscout.com/blog/remote-retreat/https://www.helpscout.com/blog/remote-retreat/<p>In the midst of a pandemic, we had to cancel our in-person company retreat. Here's what we did to quickly transition to having a remote retreat instead.<a href="https://www.helpscout.com/blog/remote-retreat/">Read the full article</a></p>https://www.helpscout.com/blog/remote-retreat/https://www.helpscout.com/blog/remote-retreat/<p>In the midst of a pandemic, we had to cancel our in-person company retreat. Here's what we did to quickly transition to having a remote retreat instead.<a href="https://www.helpscout.com/blog/remote-retreat/">Read the full article</a></p>https://www.helpscout.com/blog/remote-retreat/https://www.helpscout.com/blog/remote-retreat/<p>In the midst of a pandemic, we had to cancel our in-person company retreat. Here's what we did to quickly transition to having a remote retreat instead.<a href="https://www.helpscout.com/blog/remote-retreat/">Read the full article</a></p>https://www.helpscout.com/blog/march-2020-release-notes/https://www.helpscout.com/blog/march-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/march-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/march-2020-release-notes/https://www.helpscout.com/blog/march-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/march-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/march-2020-release-notes/https://www.helpscout.com/blog/march-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/march-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/march-2020-release-notes/https://www.helpscout.com/blog/march-2020-release-notes/<p>Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/march-2020-release-notes/">Read the full article</a></p>https://www.helpscout.com/playlists/working-remotely/https://www.helpscout.com/playlists/working-remotely/<p>Use these tips and resources to stay productive when working from home, adjust to remote work, and lead a team of remote workers.<a href="https://www.helpscout.com/playlists/working-remotely/">Read the full article</a></p>https://www.helpscout.com/playlists/working-remotely/https://www.helpscout.com/playlists/working-remotely/<p>Use these tips and resources to stay productive when working from home, adjust to remote work, and lead a team of remote workers.<a href="https://www.helpscout.com/playlists/working-remotely/">Read the full article</a></p>https://www.helpscout.com/playlists/working-remotely/https://www.helpscout.com/playlists/working-remotely/<p>Use these tips and resources to stay productive when working from home, adjust to remote work, and lead a team of remote workers.<a href="https://www.helpscout.com/playlists/working-remotely/">Read the full article</a></p>https://www.helpscout.com/playlists/working-remotely/https://www.helpscout.com/playlists/working-remotely/<p>Use these tips and resources to stay productive when working from home, adjust to remote work, and lead a team of remote workers.<a href="https://www.helpscout.com/playlists/working-remotely/">Read the full article</a></p>https://www.helpscout.com/blog/crisis-communication-tips/https://www.helpscout.com/blog/crisis-communication-tips/<p>These crisis communication tips will help your team deliver the best service possible during a crisis without burning out or lowering standards.<a href="https://www.helpscout.com/blog/crisis-communication-tips/">Read the full article</a></p>https://www.helpscout.com/blog/crisis-communication-tips/https://www.helpscout.com/blog/crisis-communication-tips/<p>These crisis communication tips will help your team deliver the best service possible during a crisis without burning out or lowering standards.<a href="https://www.helpscout.com/blog/crisis-communication-tips/">Read the full article</a></p>https://www.helpscout.com/blog/crisis-communication-tips/https://www.helpscout.com/blog/crisis-communication-tips/<p>These crisis communication tips will help your team deliver the best service possible during a crisis without burning out or lowering standards.<a href="https://www.helpscout.com/blog/crisis-communication-tips/">Read the full article</a></p>https://www.helpscout.com/blog/crisis-communication-tips/https://www.helpscout.com/blog/crisis-communication-tips/<p>These crisis communication tips will help your team deliver the best service possible during a crisis without burning out or lowering standards.<a href="https://www.helpscout.com/blog/crisis-communication-tips/">Read the full article</a></p>https://www.helpscout.com/blog/video-knowledge-base/https://www.helpscout.com/blog/video-knowledge-base/<p>Learn why and how to make effective use of video in your knowledge base to help your customers get better answers to their questions more quickly.<a href="https://www.helpscout.com/blog/video-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/video-knowledge-base/https://www.helpscout.com/blog/video-knowledge-base/<p>Learn why and how to make effective use of video in your knowledge base to help your customers get better answers to their questions more quickly.<a href="https://www.helpscout.com/blog/video-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/video-knowledge-base/https://www.helpscout.com/blog/video-knowledge-base/<p>Learn why and how to make effective use of video in your knowledge base to help your customers get better answers to their questions more quickly.<a href="https://www.helpscout.com/blog/video-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/video-knowledge-base/https://www.helpscout.com/blog/video-knowledge-base/<p>Learn why and how to make effective use of video in your knowledge base to help your customers get better answers to their questions more quickly.<a href="https://www.helpscout.com/blog/video-knowledge-base/">Read the full article</a></p>https://www.helpscout.com/playlists/live-chat-support/https://www.helpscout.com/playlists/live-chat-support/<p>Discover the benefits of live chat and learn how to effectively deliver live chat support to create better customer experiences.<a href="https://www.helpscout.com/playlists/live-chat-support/">Read the full article</a></p>https://www.helpscout.com/playlists/live-chat-support/https://www.helpscout.com/playlists/live-chat-support/<p>Discover the benefits of live chat and learn how to effectively deliver live chat support to create better customer experiences.<a href="https://www.helpscout.com/playlists/live-chat-support/">Read the full article</a></p>https://www.helpscout.com/playlists/live-chat-support/https://www.helpscout.com/playlists/live-chat-support/<p>Discover the benefits of live chat and learn how to effectively deliver live chat support to create better customer experiences.<a href="https://www.helpscout.com/playlists/live-chat-support/">Read the full article</a></p>https://www.helpscout.com/playlists/live-chat-support/https://www.helpscout.com/playlists/live-chat-support/<p>Discover the benefits of live chat and learn how to effectively deliver live chat support to create better customer experiences.<a href="https://www.helpscout.com/playlists/live-chat-support/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-statistics/https://www.helpscout.com/blog/live-chat-statistics/<p>Live chat creates satisfied customers, delivers faster service, and enables better conversation. Discover its benefits with these 21 live chat statistics.<a href="https://www.helpscout.com/blog/live-chat-statistics/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-statistics/https://www.helpscout.com/blog/live-chat-statistics/<p>Live chat creates satisfied customers, delivers faster service, and enables better conversation. Discover its benefits with these 21 live chat statistics.<a href="https://www.helpscout.com/blog/live-chat-statistics/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-statistics/https://www.helpscout.com/blog/live-chat-statistics/<p>Live chat creates satisfied customers, delivers faster service, and enables better conversation. Discover its benefits with these 21 live chat statistics.<a href="https://www.helpscout.com/blog/live-chat-statistics/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-statistics/https://www.helpscout.com/blog/live-chat-statistics/<p>Live chat creates satisfied customers, delivers faster service, and enables better conversation. Discover its benefits with these 21 live chat statistics.<a href="https://www.helpscout.com/blog/live-chat-statistics/">Read the full article</a></p>https://www.helpscout.com/helpu/live-chat-support-skills/https://www.helpscout.com/helpu/live-chat-support-skills/<p>Delivering quality live chat support requires a specific set of skills. Build on the email support experience you already have with these 6 live chat tips.<a href="https://www.helpscout.com/helpu/live-chat-support-skills/">Read the full article</a></p>https://www.helpscout.com/helpu/live-chat-support-skills/https://www.helpscout.com/helpu/live-chat-support-skills/<p>Delivering quality live chat support requires a specific set of skills. Build on the email support experience you already have with these 6 live chat tips.<a href="https://www.helpscout.com/helpu/live-chat-support-skills/">Read the full article</a></p>https://www.helpscout.com/helpu/live-chat-support-skills/https://www.helpscout.com/helpu/live-chat-support-skills/<p>Delivering quality live chat support requires a specific set of skills. Build on the email support experience you already have with these 6 live chat tips.<a href="https://www.helpscout.com/helpu/live-chat-support-skills/">Read the full article</a></p>https://www.helpscout.com/helpu/live-chat-support-skills/https://www.helpscout.com/helpu/live-chat-support-skills/<p>Delivering quality live chat support requires a specific set of skills. Build on the email support experience you already have with these 6 live chat tips.<a href="https://www.helpscout.com/helpu/live-chat-support-skills/">Read the full article</a></p>https://www.helpscout.com/helpu/best-practices-live-chat/https://www.helpscout.com/helpu/best-practices-live-chat/<p>If you're finding that live chat is your most challenging support channel, consider adopting these best practices (and avoiding these common mistakes).<a href="https://www.helpscout.com/helpu/best-practices-live-chat/">Read the full article</a></p>https://www.helpscout.com/helpu/best-practices-live-chat/https://www.helpscout.com/helpu/best-practices-live-chat/<p>If you're finding that live chat is your most challenging support channel, consider adopting these best practices (and avoiding these common mistakes).<a href="https://www.helpscout.com/helpu/best-practices-live-chat/">Read the full article</a></p>https://www.helpscout.com/helpu/best-practices-live-chat/https://www.helpscout.com/helpu/best-practices-live-chat/<p>If you're finding that live chat is your most challenging support channel, consider adopting these best practices (and avoiding these common mistakes).<a href="https://www.helpscout.com/helpu/best-practices-live-chat/">Read the full article</a></p>https://www.helpscout.com/helpu/best-practices-live-chat/https://www.helpscout.com/helpu/best-practices-live-chat/<p>If you're finding that live chat is your most challenging support channel, consider adopting these best practices (and avoiding these common mistakes).<a href="https://www.helpscout.com/helpu/best-practices-live-chat/">Read the full article</a></p>https://www.helpscout.com/helpu/live-chat-improves-customer-service/https://www.helpscout.com/helpu/live-chat-improves-customer-service/<p>Learn how adding live chat as a customer service channel can help you improve the customer experience, increase agent productivity, and much more.<a href="https://www.helpscout.com/helpu/live-chat-improves-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/live-chat-improves-customer-service/https://www.helpscout.com/helpu/live-chat-improves-customer-service/<p>Learn how adding live chat as a customer service channel can help you improve the customer experience, increase agent productivity, and much more.<a href="https://www.helpscout.com/helpu/live-chat-improves-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/live-chat-improves-customer-service/https://www.helpscout.com/helpu/live-chat-improves-customer-service/<p>Learn how adding live chat as a customer service channel can help you improve the customer experience, increase agent productivity, and much more.<a href="https://www.helpscout.com/helpu/live-chat-improves-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/live-chat-improves-customer-service/https://www.helpscout.com/helpu/live-chat-improves-customer-service/<p>Learn how adding live chat as a customer service channel can help you improve the customer experience, increase agent productivity, and much more.<a href="https://www.helpscout.com/helpu/live-chat-improves-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/diversity-inclusion-2019/https://www.helpscout.com/blog/diversity-inclusion-2019/<p>A look at the progress we've made since reporting on D&I efforts at Help Scout six months ago.<a href="https://www.helpscout.com/blog/diversity-inclusion-2019/">Read the full article</a></p>https://www.helpscout.com/blog/diversity-inclusion-2019/https://www.helpscout.com/blog/diversity-inclusion-2019/<p>A look at the progress we've made since reporting on D&I efforts at Help Scout six months ago.<a href="https://www.helpscout.com/blog/diversity-inclusion-2019/">Read the full article</a></p>https://www.helpscout.com/blog/diversity-inclusion-2019/https://www.helpscout.com/blog/diversity-inclusion-2019/<p>A look at the progress we've made since reporting on D&I efforts at Help Scout six months ago.<a href="https://www.helpscout.com/blog/diversity-inclusion-2019/">Read the full article</a></p>https://www.helpscout.com/blog/diversity-inclusion-2019/https://www.helpscout.com/blog/diversity-inclusion-2019/<p>A look at the progress we've made since reporting on D&I efforts at Help Scout six months ago.<a href="https://www.helpscout.com/blog/diversity-inclusion-2019/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-delegate/https://www.helpscout.com/blog/how-to-delegate/<p>Learning how to delegate effectively — whether you’re delegating tasks, responsibilities, or decisions — is an important skill set at work.<a href="https://www.helpscout.com/blog/how-to-delegate/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-delegate/https://www.helpscout.com/blog/how-to-delegate/<p>Learning how to delegate effectively — whether you’re delegating tasks, responsibilities, or decisions — is an important skill set at work.<a href="https://www.helpscout.com/blog/how-to-delegate/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-delegate/https://www.helpscout.com/blog/how-to-delegate/<p>Learning how to delegate effectively — whether you’re delegating tasks, responsibilities, or decisions — is an important skill set at work.<a href="https://www.helpscout.com/blog/how-to-delegate/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-delegate/https://www.helpscout.com/blog/how-to-delegate/<p>Learning how to delegate effectively — whether you’re delegating tasks, responsibilities, or decisions — is an important skill set at work.<a href="https://www.helpscout.com/blog/how-to-delegate/">Read the full article</a></p>https://www.helpscout.com/lp/personalized-customer-experience/https://www.helpscout.com/lp/personalized-customer-experience/<p><a href="https://www.helpscout.com/lp/personalized-customer-experience/">Read the full article</a></p>https://www.helpscout.com/lp/personalized-customer-experience/https://www.helpscout.com/lp/personalized-customer-experience/<p><a href="https://www.helpscout.com/lp/personalized-customer-experience/">Read the full article</a></p>https://www.helpscout.com/lp/personalized-customer-experience/https://www.helpscout.com/lp/personalized-customer-experience/<p><a href="https://www.helpscout.com/lp/personalized-customer-experience/">Read the full article</a></p>https://www.helpscout.com/lp/personalized-customer-experience/https://www.helpscout.com/lp/personalized-customer-experience/<p><a href="https://www.helpscout.com/lp/personalized-customer-experience/">Read the full article</a></p>https://www.helpscout.com/helpu/outage-status-update/https://www.helpscout.com/helpu/outage-status-update/<p>Follow these tips and use this customizable outage notification template to delight customers with exceptional service even when your system is down.<a href="https://www.helpscout.com/helpu/outage-status-update/">Read the full article</a></p>https://www.helpscout.com/helpu/outage-status-update/https://www.helpscout.com/helpu/outage-status-update/<p>Follow these tips and use this customizable outage notification template to delight customers with exceptional service even when your system is down.<a href="https://www.helpscout.com/helpu/outage-status-update/">Read the full article</a></p>https://www.helpscout.com/helpu/outage-status-update/https://www.helpscout.com/helpu/outage-status-update/<p>Follow these tips and use this customizable outage notification template to delight customers with exceptional service even when your system is down.<a href="https://www.helpscout.com/helpu/outage-status-update/">Read the full article</a></p>https://www.helpscout.com/helpu/outage-status-update/https://www.helpscout.com/helpu/outage-status-update/<p>Follow these tips and use this customizable outage notification template to delight customers with exceptional service even when your system is down.<a href="https://www.helpscout.com/helpu/outage-status-update/">Read the full article</a></p>https://www.helpscout.com/blog/employee-onboarding/https://www.helpscout.com/blog/employee-onboarding/<p>Employee onboarding affects new hires and your team, so getting it right the first time pays dividends for your company right from the start.<a href="https://www.helpscout.com/blog/employee-onboarding/">Read the full article</a></p>https://www.helpscout.com/blog/employee-onboarding/https://www.helpscout.com/blog/employee-onboarding/<p>Employee onboarding affects new hires and your team, so getting it right the first time pays dividends for your company right from the start.<a href="https://www.helpscout.com/blog/employee-onboarding/">Read the full article</a></p>https://www.helpscout.com/blog/employee-onboarding/https://www.helpscout.com/blog/employee-onboarding/<p>Employee onboarding affects new hires and your team, so getting it right the first time pays dividends for your company right from the start.<a href="https://www.helpscout.com/blog/employee-onboarding/">Read the full article</a></p>https://www.helpscout.com/blog/employee-onboarding/https://www.helpscout.com/blog/employee-onboarding/<p>Employee onboarding affects new hires and your team, so getting it right the first time pays dividends for your company right from the start.<a href="https://www.helpscout.com/blog/employee-onboarding/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-write-a-killer-thank-you-note/https://www.helpscout.com/blog/how-to-write-a-killer-thank-you-note/<p>Sending handwritten thank-you notes is a great way to establish a personal connection with your customers. Here’s everything to get started.<a href="https://www.helpscout.com/blog/how-to-write-a-killer-thank-you-note/">Read the full article</a></p>https://www.helpscout.com/playlists/knowledge-base/https://www.helpscout.com/playlists/knowledge-base/<p>Learn what a knowledge base is and discover how to plan, create, and deliver effective help center content to create better customer experiences.<a href="https://www.helpscout.com/playlists/knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-write-a-killer-thank-you-note/https://www.helpscout.com/blog/how-to-write-a-killer-thank-you-note/<p>Sending handwritten thank-you notes is a great way to establish a personal connection with your customers. Here’s everything to get started.<a href="https://www.helpscout.com/blog/how-to-write-a-killer-thank-you-note/">Read the full article</a></p>https://www.helpscout.com/playlists/knowledge-base/https://www.helpscout.com/playlists/knowledge-base/<p>Learn what a knowledge base is and discover how to plan, create, and deliver effective help center content to create better customer experiences.<a href="https://www.helpscout.com/playlists/knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-write-a-killer-thank-you-note/https://www.helpscout.com/blog/how-to-write-a-killer-thank-you-note/<p>Sending handwritten thank-you notes is a great way to establish a personal connection with your customers. Here’s everything to get started.<a href="https://www.helpscout.com/blog/how-to-write-a-killer-thank-you-note/">Read the full article</a></p>https://www.helpscout.com/playlists/knowledge-base/https://www.helpscout.com/playlists/knowledge-base/<p>Learn what a knowledge base is and discover how to plan, create, and deliver effective help center content to create better customer experiences.<a href="https://www.helpscout.com/playlists/knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-write-a-killer-thank-you-note/https://www.helpscout.com/blog/how-to-write-a-killer-thank-you-note/<p>Sending handwritten thank-you notes is a great way to establish a personal connection with your customers. Here’s everything to get started.<a href="https://www.helpscout.com/blog/how-to-write-a-killer-thank-you-note/">Read the full article</a></p>https://www.helpscout.com/playlists/knowledge-base/https://www.helpscout.com/playlists/knowledge-base/<p>Learn what a knowledge base is and discover how to plan, create, and deliver effective help center content to create better customer experiences.<a href="https://www.helpscout.com/playlists/knowledge-base/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-scenarios/https://www.helpscout.com/blog/customer-service-scenarios/<p>Use this guide to train new team members, engage in role-playing exercises, or just refine your own approach to customer service scenarios.<a href="https://www.helpscout.com/blog/customer-service-scenarios/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-scenarios/https://www.helpscout.com/blog/customer-service-scenarios/<p>Use this guide to train new team members, engage in role-playing exercises, or just refine your own approach to customer service scenarios.<a href="https://www.helpscout.com/blog/customer-service-scenarios/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-scenarios/https://www.helpscout.com/blog/customer-service-scenarios/<p>Use this guide to train new team members, engage in role-playing exercises, or just refine your own approach to customer service scenarios.<a href="https://www.helpscout.com/blog/customer-service-scenarios/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-scenarios/https://www.helpscout.com/blog/customer-service-scenarios/<p>Use this guide to train new team members, engage in role-playing exercises, or just refine your own approach to customer service scenarios.<a href="https://www.helpscout.com/blog/customer-service-scenarios/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-interview-questions/https://www.helpscout.com/blog/customer-service-interview-questions/<p>Divide these 23 customer service interview questions among your hiring team, and you’ll get the information you need to hire top talent.<a href="https://www.helpscout.com/blog/customer-service-interview-questions/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-interview-questions/https://www.helpscout.com/blog/customer-service-interview-questions/<p>Divide these 23 customer service interview questions among your hiring team, and you’ll get the information you need to hire top talent.<a href="https://www.helpscout.com/blog/customer-service-interview-questions/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-interview-questions/https://www.helpscout.com/blog/customer-service-interview-questions/<p>Divide these 23 customer service interview questions among your hiring team, and you’ll get the information you need to hire top talent.<a href="https://www.helpscout.com/blog/customer-service-interview-questions/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-interview-questions/https://www.helpscout.com/blog/customer-service-interview-questions/<p>Divide these 23 customer service interview questions among your hiring team, and you’ll get the information you need to hire top talent.<a href="https://www.helpscout.com/blog/customer-service-interview-questions/">Read the full article</a></p>https://www.helpscout.com/blog/support-ticket-system/https://www.helpscout.com/blog/support-ticket-system/<p>A support ticket system treats customers like numbers, not people. That’s why our help desk calls customer interactions “conversations,” not “tickets.”<a href="https://www.helpscout.com/blog/support-ticket-system/">Read the full article</a></p>https://www.helpscout.com/blog/support-ticket-system/https://www.helpscout.com/blog/support-ticket-system/<p>Un système de tickets de support traite les clients comme des numéros, pas comme des personnes. C'est pourquoi notre service d'assistance nomme les interactions avec les clients "conversations", et non "tickets".<a href="https://www.helpscout.com/blog/support-ticket-system/">Read the full article</a></p>https://www.helpscout.com/blog/support-ticket-system/https://www.helpscout.com/blog/support-ticket-system/<p>Ein Support-Ticket-System behandelt Kunden wie Nummern, nicht wie Menschen. Deshalb nennt unser Helpdesk die Interaktionen mit Kunden "Gespräche", nicht "Tickets".<a href="https://www.helpscout.com/blog/support-ticket-system/">Read the full article</a></p>https://www.helpscout.com/blog/support-ticket-system/https://www.helpscout.com/blog/support-ticket-system/<p>A support ticket system treats customers like numbers, not people. That’s why our help desk calls customer interactions “conversations,” not “tickets.”<a href="https://www.helpscout.com/blog/support-ticket-system/">Read the full article</a></p>https://www.helpscout.com/helpu/scaling-whole-company-support/https://www.helpscout.com/helpu/scaling-whole-company-support/<p>Discover why Whole Company Support matters and how Help Scout has built a customer-centric culture where everyone works with customers.<a href="https://www.helpscout.com/helpu/scaling-whole-company-support/">Read the full article</a></p>https://www.helpscout.com/blog/customer-feedback/https://www.helpscout.com/blog/customer-feedback/<p>Customer feedback helps companies understand the experiences and needs of their community. Here are ways to collect your customers’ insights<a href="https://www.helpscout.com/blog/customer-feedback/">Read the full article</a></p>https://www.helpscout.com/helpu/scaling-whole-company-support/https://www.helpscout.com/helpu/scaling-whole-company-support/<p>Discover why Whole Company Support matters and how Help Scout has built a customer-centric culture where everyone works with customers.<a href="https://www.helpscout.com/helpu/scaling-whole-company-support/">Read the full article</a></p>https://www.helpscout.com/blog/customer-feedback/https://www.helpscout.com/blog/customer-feedback/<p>Customer feedback helps companies understand the experiences and needs of their community. Here are ways to collect your customers’ insights<a href="https://www.helpscout.com/blog/customer-feedback/">Read the full article</a></p>https://www.helpscout.com/helpu/scaling-whole-company-support/https://www.helpscout.com/helpu/scaling-whole-company-support/<p>Discover why Whole Company Support matters and how Help Scout has built a customer-centric culture where everyone works with customers.<a href="https://www.helpscout.com/helpu/scaling-whole-company-support/">Read the full article</a></p>https://www.helpscout.com/blog/customer-feedback/https://www.helpscout.com/blog/customer-feedback/<p>Customer feedback helps companies understand the experiences and needs of their community. Here are ways to collect your customers’ insights<a href="https://www.helpscout.com/blog/customer-feedback/">Read the full article</a></p>https://www.helpscout.com/helpu/scaling-whole-company-support/https://www.helpscout.com/helpu/scaling-whole-company-support/<p>Discover why Whole Company Support matters and how Help Scout has built a customer-centric culture where everyone works with customers.<a href="https://www.helpscout.com/helpu/scaling-whole-company-support/">Read the full article</a></p>https://www.helpscout.com/blog/customer-feedback/https://www.helpscout.com/blog/customer-feedback/<p>Customer feedback helps companies understand the experiences and needs of their community. Here are ways to collect your customers’ insights<a href="https://www.helpscout.com/blog/customer-feedback/">Read the full article</a></p>https://www.helpscout.com/blog/psychology-of-color/https://www.helpscout.com/blog/psychology-of-color/<p>Color psychology in marketing and branding is more complex than “green conveys calm.” Consider these studies to make better decisions.<a href="https://www.helpscout.com/blog/psychology-of-color/">Read the full article</a></p>https://www.helpscout.com/blog/psychology-of-color/https://www.helpscout.com/blog/psychology-of-color/<p>Color psychology in marketing and branding is more complex than “green conveys calm.” Consider these studies to make better decisions.<a href="https://www.helpscout.com/blog/psychology-of-color/">Read the full article</a></p>https://www.helpscout.com/blog/psychology-of-color/https://www.helpscout.com/blog/psychology-of-color/<p>Color psychology in marketing and branding is more complex than “green conveys calm.” Consider these studies to make better decisions.<a href="https://www.helpscout.com/blog/psychology-of-color/">Read the full article</a></p>https://www.helpscout.com/blog/psychology-of-color/https://www.helpscout.com/blog/psychology-of-color/<p>Color psychology in marketing and branding is more complex than “green conveys calm.” Consider these studies to make better decisions.<a href="https://www.helpscout.com/blog/psychology-of-color/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centric-selling/https://www.helpscout.com/blog/customer-centric-selling/<p>Building a successful customer centric selling approach means incorporating key principles to ensure your sales team is aligned and set up for success.<a href="https://www.helpscout.com/blog/customer-centric-selling/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centric-selling/https://www.helpscout.com/blog/customer-centric-selling/<p>Building a successful customer centric selling approach means incorporating key principles to ensure your sales team is aligned and set up for success.<a href="https://www.helpscout.com/blog/customer-centric-selling/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centric-selling/https://www.helpscout.com/blog/customer-centric-selling/<p>Building a successful customer centric selling approach means incorporating key principles to ensure your sales team is aligned and set up for success.<a href="https://www.helpscout.com/blog/customer-centric-selling/">Read the full article</a></p>https://www.helpscout.com/blog/customer-centric-selling/https://www.helpscout.com/blog/customer-centric-selling/<p>Building a successful customer centric selling approach means incorporating key principles to ensure your sales team is aligned and set up for success.<a href="https://www.helpscout.com/blog/customer-centric-selling/">Read the full article</a></p>https://www.helpscout.com/helpu/shared-mailbox-best-practices/https://www.helpscout.com/helpu/shared-mailbox-best-practices/<p>If your team operates from a shared mailbox, you’ll appreciate these 7 shared mailbox best practices to streamline your communications.<a href="https://www.helpscout.com/helpu/shared-mailbox-best-practices/">Read the full article</a></p>https://www.helpscout.com/helpu/shared-mailbox-best-practices/https://www.helpscout.com/helpu/shared-mailbox-best-practices/<p>If your team operates from a shared mailbox, you’ll appreciate these 7 shared mailbox best practices to streamline your communications.<a href="https://www.helpscout.com/helpu/shared-mailbox-best-practices/">Read the full article</a></p>https://www.helpscout.com/helpu/shared-mailbox-best-practices/https://www.helpscout.com/helpu/shared-mailbox-best-practices/<p>If your team operates from a shared mailbox, you’ll appreciate these 7 shared mailbox best practices to streamline your communications.<a href="https://www.helpscout.com/helpu/shared-mailbox-best-practices/">Read the full article</a></p>https://www.helpscout.com/helpu/shared-mailbox-best-practices/https://www.helpscout.com/helpu/shared-mailbox-best-practices/<p>If your team operates from a shared mailbox, you’ll appreciate these 7 shared mailbox best practices to streamline your communications.<a href="https://www.helpscout.com/helpu/shared-mailbox-best-practices/">Read the full article</a></p>https://www.helpscout.com/blog/november-2019-release-notes/https://www.helpscout.com/blog/november-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/november-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/november-2019-release-notes/https://www.helpscout.com/blog/november-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/november-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/november-2019-release-notes/https://www.helpscout.com/blog/november-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/november-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/november-2019-release-notes/https://www.helpscout.com/blog/november-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/november-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/helpu/support-during-company-events/https://www.helpscout.com/helpu/support-during-company-events/<p>When your company is enjoying some downtime during a retreat or holiday, how should you manage customer support?<a href="https://www.helpscout.com/helpu/support-during-company-events/">Read the full article</a></p>https://www.helpscout.com/helpu/support-during-company-events/https://www.helpscout.com/helpu/support-during-company-events/<p>When your company is enjoying some downtime during a retreat or holiday, how should you manage customer support?<a href="https://www.helpscout.com/helpu/support-during-company-events/">Read the full article</a></p>https://www.helpscout.com/helpu/support-during-company-events/https://www.helpscout.com/helpu/support-during-company-events/<p>When your company is enjoying some downtime during a retreat or holiday, how should you manage customer support?<a href="https://www.helpscout.com/helpu/support-during-company-events/">Read the full article</a></p>https://www.helpscout.com/helpu/support-during-company-events/https://www.helpscout.com/helpu/support-during-company-events/<p>When your company is enjoying some downtime during a retreat or holiday, how should you manage customer support?<a href="https://www.helpscout.com/helpu/support-during-company-events/">Read the full article</a></p>https://www.helpscout.com/blog/company-retreat-ideas/https://www.helpscout.com/blog/company-retreat-ideas/<p>Make your team time inspirational, energizing and fun with these 27 company retreat ideas your team will be sure to talk about all year.<a href="https://www.helpscout.com/blog/company-retreat-ideas/">Read the full article</a></p>https://www.helpscout.com/blog/company-retreat-ideas/https://www.helpscout.com/blog/company-retreat-ideas/<p>Make your team time inspirational, energizing and fun with these 27 company retreat ideas your team will be sure to talk about all year.<a href="https://www.helpscout.com/blog/company-retreat-ideas/">Read the full article</a></p>https://www.helpscout.com/blog/company-retreat-ideas/https://www.helpscout.com/blog/company-retreat-ideas/<p>Make your team time inspirational, energizing and fun with these 27 company retreat ideas your team will be sure to talk about all year.<a href="https://www.helpscout.com/blog/company-retreat-ideas/">Read the full article</a></p>https://www.helpscout.com/blog/company-retreat-ideas/https://www.helpscout.com/blog/company-retreat-ideas/<p>Make your team time inspirational, energizing and fun with these 27 company retreat ideas your team will be sure to talk about all year.<a href="https://www.helpscout.com/blog/company-retreat-ideas/">Read the full article</a></p>https://www.helpscout.com/helpu/handling-venting/https://www.helpscout.com/helpu/handling-venting/<p>Practical, research backed advice on how and when to manage situations where your team are complaining about your customers.<a href="https://www.helpscout.com/helpu/handling-venting/">Read the full article</a></p>https://www.helpscout.com/helpu/handling-venting/https://www.helpscout.com/helpu/handling-venting/<p>Practical, research backed advice on how and when to manage situations where your team are complaining about your customers.<a href="https://www.helpscout.com/helpu/handling-venting/">Read the full article</a></p>https://www.helpscout.com/helpu/handling-venting/https://www.helpscout.com/helpu/handling-venting/<p>Practical, research backed advice on how and when to manage situations where your team are complaining about your customers.<a href="https://www.helpscout.com/helpu/handling-venting/">Read the full article</a></p>https://www.helpscout.com/helpu/handling-venting/https://www.helpscout.com/helpu/handling-venting/<p>Practical, research backed advice on how and when to manage situations where your team are complaining about your customers.<a href="https://www.helpscout.com/helpu/handling-venting/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-plan-a-company-retreat/https://www.helpscout.com/blog/how-to-plan-a-company-retreat/<p>Planning a company retreat takes more work than you’d think. From choosing a location to putting together an agenda, here’s what the process looks like.<a href="https://www.helpscout.com/blog/how-to-plan-a-company-retreat/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-plan-a-company-retreat/https://www.helpscout.com/blog/how-to-plan-a-company-retreat/<p>Planning a company retreat takes more work than you’d think. From choosing a location to putting together an agenda, here’s what the process looks like.<a href="https://www.helpscout.com/blog/how-to-plan-a-company-retreat/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-plan-a-company-retreat/https://www.helpscout.com/blog/how-to-plan-a-company-retreat/<p>Planning a company retreat takes more work than you’d think. From choosing a location to putting together an agenda, here’s what the process looks like.<a href="https://www.helpscout.com/blog/how-to-plan-a-company-retreat/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-plan-a-company-retreat/https://www.helpscout.com/blog/how-to-plan-a-company-retreat/<p>Planning a company retreat takes more work than you’d think. From choosing a location to putting together an agenda, here’s what the process looks like.<a href="https://www.helpscout.com/blog/how-to-plan-a-company-retreat/">Read the full article</a></p>https://www.helpscout.com/blog/productivity-hacks/https://www.helpscout.com/blog/productivity-hacks/<p>Help Scout team members share their favorite time management tips and tools for work.<a href="https://www.helpscout.com/blog/productivity-hacks/">Read the full article</a></p>https://www.helpscout.com/blog/productivity-hacks/https://www.helpscout.com/blog/productivity-hacks/<p>Help Scout team members share their favorite time management tips and tools for work.<a href="https://www.helpscout.com/blog/productivity-hacks/">Read the full article</a></p>https://www.helpscout.com/blog/productivity-hacks/https://www.helpscout.com/blog/productivity-hacks/<p>Help Scout team members share their favorite time management tips and tools for work.<a href="https://www.helpscout.com/blog/productivity-hacks/">Read the full article</a></p>https://www.helpscout.com/blog/productivity-hacks/https://www.helpscout.com/blog/productivity-hacks/<p>Help Scout team members share their favorite time management tips and tools for work.<a href="https://www.helpscout.com/blog/productivity-hacks/">Read the full article</a></p>https://www.helpscout.com/blog/why-choose-beacon/https://www.helpscout.com/blog/why-choose-beacon/<p>Help Scout’s Beacon gives your customers access to email and live chat support, help documentation, and proactive messaging—all right where they need it.<a href="https://www.helpscout.com/blog/why-choose-beacon/">Read the full article</a></p>https://www.helpscout.com/blog/why-choose-beacon/https://www.helpscout.com/blog/why-choose-beacon/<p>Help Scout’s Beacon gives your customers access to email and live chat support, help documentation, and proactive messaging—all right where they need it.<a href="https://www.helpscout.com/blog/why-choose-beacon/">Read the full article</a></p>https://www.helpscout.com/blog/why-choose-beacon/https://www.helpscout.com/blog/why-choose-beacon/<p>Help Scout’s Beacon gives your customers access to email and live chat support, help documentation, and proactive messaging—all right where they need it.<a href="https://www.helpscout.com/blog/why-choose-beacon/">Read the full article</a></p>https://www.helpscout.com/blog/why-choose-beacon/https://www.helpscout.com/blog/why-choose-beacon/<p>Help Scout’s Beacon gives your customers access to email and live chat support, help documentation, and proactive messaging—all right where they need it.<a href="https://www.helpscout.com/blog/why-choose-beacon/">Read the full article</a></p>https://www.helpscout.com/helpu/support-triage/https://www.helpscout.com/helpu/support-triage/<p>How Help Scout’s support team delivers high-quality service for the trickiest cases using a new triage process.<a href="https://www.helpscout.com/helpu/support-triage/">Read the full article</a></p>https://www.helpscout.com/helpu/support-triage/https://www.helpscout.com/helpu/support-triage/<p>How Help Scout’s support team delivers high-quality service for the trickiest cases using a new triage process.<a href="https://www.helpscout.com/helpu/support-triage/">Read the full article</a></p>https://www.helpscout.com/helpu/support-triage/https://www.helpscout.com/helpu/support-triage/<p>How Help Scout’s support team delivers high-quality service for the trickiest cases using a new triage process.<a href="https://www.helpscout.com/helpu/support-triage/">Read the full article</a></p>https://www.helpscout.com/helpu/support-triage/https://www.helpscout.com/helpu/support-triage/<p>How Help Scout’s support team delivers high-quality service for the trickiest cases using a new triage process.<a href="https://www.helpscout.com/helpu/support-triage/">Read the full article</a></p>https://www.helpscout.com/blog/hipaa-compliant-help-desk/https://www.helpscout.com/blog/hipaa-compliant-help-desk/<p>Finding a HIPAA-compliant email help desk isn’t easy — we try to make it as simple as possible.<a href="https://www.helpscout.com/blog/hipaa-compliant-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/hipaa-compliant-help-desk/https://www.helpscout.com/blog/hipaa-compliant-help-desk/<p>Finding a HIPAA-compliant email help desk isn’t easy — we try to make it as simple as possible.<a href="https://www.helpscout.com/blog/hipaa-compliant-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/hipaa-compliant-help-desk/https://www.helpscout.com/blog/hipaa-compliant-help-desk/<p>Finding a HIPAA-compliant email help desk isn’t easy — we try to make it as simple as possible.<a href="https://www.helpscout.com/blog/hipaa-compliant-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/hipaa-compliant-help-desk/https://www.helpscout.com/blog/hipaa-compliant-help-desk/<p>Finding a HIPAA-compliant email help desk isn’t easy — we try to make it as simple as possible.<a href="https://www.helpscout.com/blog/hipaa-compliant-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-messages/https://www.helpscout.com/blog/introducing-messages/<p>Introducing Messages, a new way to convert more customers, reduce support requests, and build a better business proactively.<a href="https://www.helpscout.com/blog/introducing-messages/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-messages/https://www.helpscout.com/blog/introducing-messages/<p>Introducing Messages, a new way to convert more customers, reduce support requests, and build a better business proactively.<a href="https://www.helpscout.com/blog/introducing-messages/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-messages/https://www.helpscout.com/blog/introducing-messages/<p>Introducing Messages, a new way to convert more customers, reduce support requests, and build a better business proactively.<a href="https://www.helpscout.com/blog/introducing-messages/">Read the full article</a></p>https://www.helpscout.com/blog/introducing-messages/https://www.helpscout.com/blog/introducing-messages/<p>Introducing Messages, a new way to convert more customers, reduce support requests, and build a better business proactively.<a href="https://www.helpscout.com/blog/introducing-messages/">Read the full article</a></p>https://www.helpscout.com/blog/arpa-raci-model/https://www.helpscout.com/blog/arpa-raci-model/<p>The RACI Matrix makes sense, but it has a few fundamental flaws. ARPA is Help Scout’s alternative to the RACI model.<a href="https://www.helpscout.com/blog/arpa-raci-model/">Read the full article</a></p>https://www.helpscout.com/blog/arpa-raci-model/https://www.helpscout.com/blog/arpa-raci-model/<p>The RACI Matrix makes sense, but it has a few fundamental flaws. ARPA is Help Scout’s alternative to the RACI model.<a href="https://www.helpscout.com/blog/arpa-raci-model/">Read the full article</a></p>https://www.helpscout.com/blog/arpa-raci-model/https://www.helpscout.com/blog/arpa-raci-model/<p>The RACI Matrix makes sense, but it has a few fundamental flaws. ARPA is Help Scout’s alternative to the RACI model.<a href="https://www.helpscout.com/blog/arpa-raci-model/">Read the full article</a></p>https://www.helpscout.com/blog/arpa-raci-model/https://www.helpscout.com/blog/arpa-raci-model/<p>The RACI Matrix makes sense, but it has a few fundamental flaws. ARPA is Help Scout’s alternative to the RACI model.<a href="https://www.helpscout.com/blog/arpa-raci-model/">Read the full article</a></p>https://www.helpscout.com/blog/september-2019-release-notes/https://www.helpscout.com/blog/september-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/september-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/september-2019-release-notes/https://www.helpscout.com/blog/september-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/september-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/september-2019-release-notes/https://www.helpscout.com/blog/september-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/september-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/september-2019-release-notes/https://www.helpscout.com/blog/september-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/september-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/brand-handbook-animation/https://www.helpscout.com/blog/brand-handbook-animation/<p>See how a brand comes to life by incorporating animation with brand elements.<a href="https://www.helpscout.com/blog/brand-handbook-animation/">Read the full article</a></p>https://www.helpscout.com/blog/brand-handbook-animation/https://www.helpscout.com/blog/brand-handbook-animation/<p>See how a brand comes to life by incorporating animation with brand elements.<a href="https://www.helpscout.com/blog/brand-handbook-animation/">Read the full article</a></p>https://www.helpscout.com/blog/brand-handbook-animation/https://www.helpscout.com/blog/brand-handbook-animation/<p>See how a brand comes to life by incorporating animation with brand elements.<a href="https://www.helpscout.com/blog/brand-handbook-animation/">Read the full article</a></p>https://www.helpscout.com/blog/brand-handbook-animation/https://www.helpscout.com/blog/brand-handbook-animation/<p>See how a brand comes to life by incorporating animation with brand elements.<a href="https://www.helpscout.com/blog/brand-handbook-animation/">Read the full article</a></p>https://www.helpscout.com/helpu/9-principles-starting-a-side-hustle/https://www.helpscout.com/helpu/9-principles-starting-a-side-hustle/<p>Discover the uniting principles that helped these 12 customer support pros launch and run their side projects.<a href="https://www.helpscout.com/helpu/9-principles-starting-a-side-hustle/">Read the full article</a></p>https://www.helpscout.com/helpu/9-principles-starting-a-side-hustle/https://www.helpscout.com/helpu/9-principles-starting-a-side-hustle/<p>Discover the uniting principles that helped these 12 customer support pros launch and run their side projects.<a href="https://www.helpscout.com/helpu/9-principles-starting-a-side-hustle/">Read the full article</a></p>https://www.helpscout.com/helpu/9-principles-starting-a-side-hustle/https://www.helpscout.com/helpu/9-principles-starting-a-side-hustle/<p>Discover the uniting principles that helped these 12 customer support pros launch and run their side projects.<a href="https://www.helpscout.com/helpu/9-principles-starting-a-side-hustle/">Read the full article</a></p>https://www.helpscout.com/helpu/9-principles-starting-a-side-hustle/https://www.helpscout.com/helpu/9-principles-starting-a-side-hustle/<p>Discover the uniting principles that helped these 12 customer support pros launch and run their side projects.<a href="https://www.helpscout.com/helpu/9-principles-starting-a-side-hustle/">Read the full article</a></p>https://www.helpscout.com/blog/brand-illustration/https://www.helpscout.com/blog/brand-illustration/<p>Illustrations are a critical component of a brand’s storytelling process. Here’s how we approached illustrating the Help Scout Brand Handbook.<a href="https://www.helpscout.com/blog/brand-illustration/">Read the full article</a></p>https://www.helpscout.com/blog/brand-illustration/https://www.helpscout.com/blog/brand-illustration/<p>Illustrations are a critical component of a brand’s storytelling process. Here’s how we approached illustrating the Help Scout Brand Handbook.<a href="https://www.helpscout.com/blog/brand-illustration/">Read the full article</a></p>https://www.helpscout.com/blog/brand-illustration/https://www.helpscout.com/blog/brand-illustration/<p>Illustrations are a critical component of a brand’s storytelling process. Here’s how we approached illustrating the Help Scout Brand Handbook.<a href="https://www.helpscout.com/blog/brand-illustration/">Read the full article</a></p>https://www.helpscout.com/blog/brand-illustration/https://www.helpscout.com/blog/brand-illustration/<p>Illustrations are a critical component of a brand’s storytelling process. Here’s how we approached illustrating the Help Scout Brand Handbook.<a href="https://www.helpscout.com/blog/brand-illustration/">Read the full article</a></p>https://www.helpscout.com/blog/august-2019-release-notes/https://www.helpscout.com/blog/august-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/august-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/august-2019-release-notes/https://www.helpscout.com/blog/august-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/august-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/august-2019-release-notes/https://www.helpscout.com/blog/august-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/august-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/august-2019-release-notes/https://www.helpscout.com/blog/august-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/august-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/working-parents/https://www.helpscout.com/blog/working-parents/<p>Creating a safe space for working parents to be successful in the workplace leads to undeniable benefits for families, and for your business.<a href="https://www.helpscout.com/blog/working-parents/">Read the full article</a></p>https://www.helpscout.com/blog/working-parents/https://www.helpscout.com/blog/working-parents/<p>Creating a safe space for working parents to be successful in the workplace leads to undeniable benefits for families, and for your business.<a href="https://www.helpscout.com/blog/working-parents/">Read the full article</a></p>https://www.helpscout.com/blog/working-parents/https://www.helpscout.com/blog/working-parents/<p>Creating a safe space for working parents to be successful in the workplace leads to undeniable benefits for families, and for your business.<a href="https://www.helpscout.com/blog/working-parents/">Read the full article</a></p>https://www.helpscout.com/blog/working-parents/https://www.helpscout.com/blog/working-parents/<p>Creating a safe space for working parents to be successful in the workplace leads to undeniable benefits for families, and for your business.<a href="https://www.helpscout.com/blog/working-parents/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-for-good/https://www.helpscout.com/blog/help-scout-for-good/<p>Help Scout for Good is the program that houses our initiatives emphasizing our commitment to B Corp values.<a href="https://www.helpscout.com/blog/help-scout-for-good/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-for-good/https://www.helpscout.com/blog/help-scout-for-good/<p>Help Scout for Good is the program that houses our initiatives emphasizing our commitment to B Corp values.<a href="https://www.helpscout.com/blog/help-scout-for-good/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-for-good/https://www.helpscout.com/blog/help-scout-for-good/<p>Help Scout for Good is the program that houses our initiatives emphasizing our commitment to B Corp values.<a href="https://www.helpscout.com/blog/help-scout-for-good/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-for-good/https://www.helpscout.com/blog/help-scout-for-good/<p>Help Scout for Good is the program that houses our initiatives emphasizing our commitment to B Corp values.<a href="https://www.helpscout.com/blog/help-scout-for-good/">Read the full article</a></p>https://www.helpscout.com/blog/brand-handbook/https://www.helpscout.com/blog/brand-handbook/<p>Our brand handbook is both an internal and external toolkit for creating and communicating things in the Help Scout way.<a href="https://www.helpscout.com/blog/brand-handbook/">Read the full article</a></p>https://www.helpscout.com/blog/brand-handbook/https://www.helpscout.com/blog/brand-handbook/<p>Our brand handbook is both an internal and external toolkit for creating and communicating things in the Help Scout way.<a href="https://www.helpscout.com/blog/brand-handbook/">Read the full article</a></p>https://www.helpscout.com/blog/brand-handbook/https://www.helpscout.com/blog/brand-handbook/<p>Our brand handbook is both an internal and external toolkit for creating and communicating things in the Help Scout way.<a href="https://www.helpscout.com/blog/brand-handbook/">Read the full article</a></p>https://www.helpscout.com/blog/brand-handbook/https://www.helpscout.com/blog/brand-handbook/<p>Our brand handbook is both an internal and external toolkit for creating and communicating things in the Help Scout way.<a href="https://www.helpscout.com/blog/brand-handbook/">Read the full article</a></p>https://www.helpscout.com/helpu/weekend-support/https://www.helpscout.com/helpu/weekend-support/<p>Use these indicators and tips to help you understand when you might want to extend to 7-day support coverage and how to roll it out effectively.<a href="https://www.helpscout.com/helpu/weekend-support/">Read the full article</a></p>https://www.helpscout.com/helpu/weekend-support/https://www.helpscout.com/helpu/weekend-support/<p>Use these indicators and tips to help you understand when you might want to extend to 7-day support coverage and how to roll it out effectively.<a href="https://www.helpscout.com/helpu/weekend-support/">Read the full article</a></p>https://www.helpscout.com/helpu/weekend-support/https://www.helpscout.com/helpu/weekend-support/<p>Use these indicators and tips to help you understand when you might want to extend to 7-day support coverage and how to roll it out effectively.<a href="https://www.helpscout.com/helpu/weekend-support/">Read the full article</a></p>https://www.helpscout.com/helpu/weekend-support/https://www.helpscout.com/helpu/weekend-support/<p>Use these indicators and tips to help you understand when you might want to extend to 7-day support coverage and how to roll it out effectively.<a href="https://www.helpscout.com/helpu/weekend-support/">Read the full article</a></p>https://www.helpscout.com/blog/july-2019-release-notes/https://www.helpscout.com/blog/july-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/july-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/july-2019-release-notes/https://www.helpscout.com/blog/july-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/july-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/july-2019-release-notes/https://www.helpscout.com/blog/july-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/july-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/july-2019-release-notes/https://www.helpscout.com/blog/july-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/july-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/customer-service-quotes/funny/https://www.helpscout.com/customer-service-quotes/funny/<p>Brighten up your day and entertain your team with these 28 funny customer service quotes that are sure to make you laugh out loud.<a href="https://www.helpscout.com/customer-service-quotes/funny/">Read the full article</a></p>https://www.helpscout.com/customer-service-quotes/funny/https://www.helpscout.com/customer-service-quotes/funny/<p>Brighten up your day and entertain your team with these 28 funny customer service quotes that are sure to make you laugh out loud.<a href="https://www.helpscout.com/customer-service-quotes/funny/">Read the full article</a></p>https://www.helpscout.com/customer-service-quotes/funny/https://www.helpscout.com/customer-service-quotes/funny/<p>Brighten up your day and entertain your team with these 28 funny customer service quotes that are sure to make you laugh out loud.<a href="https://www.helpscout.com/customer-service-quotes/funny/">Read the full article</a></p>https://www.helpscout.com/customer-service-quotes/funny/https://www.helpscout.com/customer-service-quotes/funny/<p>Brighten up your day and entertain your team with these 28 funny customer service quotes that are sure to make you laugh out loud.<a href="https://www.helpscout.com/customer-service-quotes/funny/">Read the full article</a></p>https://www.helpscout.com/blog/communicate-ideas-effectively/https://www.helpscout.com/blog/communicate-ideas-effectively/<p>Learn how to communicate ideas effectively in both professional and personal settings to avoid miscommunications, save time, and bring the best ideas to life as a team.<a href="https://www.helpscout.com/blog/communicate-ideas-effectively/">Read the full article</a></p>https://www.helpscout.com/blog/communicate-ideas-effectively/https://www.helpscout.com/blog/communicate-ideas-effectively/<p>Learn how to communicate ideas effectively in both professional and personal settings to avoid miscommunications, save time, and bring the best ideas to life as a team.<a href="https://www.helpscout.com/blog/communicate-ideas-effectively/">Read the full article</a></p>https://www.helpscout.com/blog/communicate-ideas-effectively/https://www.helpscout.com/blog/communicate-ideas-effectively/<p>Learn how to communicate ideas effectively in both professional and personal settings to avoid miscommunications, save time, and bring the best ideas to life as a team.<a href="https://www.helpscout.com/blog/communicate-ideas-effectively/">Read the full article</a></p>https://www.helpscout.com/blog/communicate-ideas-effectively/https://www.helpscout.com/blog/communicate-ideas-effectively/<p>Learn how to communicate ideas effectively in both professional and personal settings to avoid miscommunications, save time, and bring the best ideas to life as a team.<a href="https://www.helpscout.com/blog/communicate-ideas-effectively/">Read the full article</a></p>https://www.helpscout.com/blog/dei-spring-2019/https://www.helpscout.com/blog/dei-spring-2019/<p>Our third annual employee survey shows where we’re starting to see positive change take place, as well as the challenges we still face.<a href="https://www.helpscout.com/blog/dei-spring-2019/">Read the full article</a></p>https://www.helpscout.com/blog/dei-spring-2019/https://www.helpscout.com/blog/dei-spring-2019/<p>Our third annual employee survey shows where we’re starting to see positive change take place, as well as the challenges we still face.<a href="https://www.helpscout.com/blog/dei-spring-2019/">Read the full article</a></p>https://www.helpscout.com/blog/dei-spring-2019/https://www.helpscout.com/blog/dei-spring-2019/<p>Our third annual employee survey shows where we’re starting to see positive change take place, as well as the challenges we still face.<a href="https://www.helpscout.com/blog/dei-spring-2019/">Read the full article</a></p>https://www.helpscout.com/blog/dei-spring-2019/https://www.helpscout.com/blog/dei-spring-2019/<p>Our third annual employee survey shows where we’re starting to see positive change take place, as well as the challenges we still face.<a href="https://www.helpscout.com/blog/dei-spring-2019/">Read the full article</a></p>https://www.helpscout.com/helpu/boring-customer-service/https://www.helpscout.com/helpu/boring-customer-service/<p>Great customer service isn’t all about wow moments or heroic interventions. Here are 5 dull tales of excellent service delivered with flash through well-built systems.<a href="https://www.helpscout.com/helpu/boring-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/boring-customer-service/https://www.helpscout.com/helpu/boring-customer-service/<p>Great customer service isn’t all about wow moments or heroic interventions. Here are 5 dull tales of excellent service delivered with flash through well-built systems.<a href="https://www.helpscout.com/helpu/boring-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/boring-customer-service/https://www.helpscout.com/helpu/boring-customer-service/<p>Great customer service isn’t all about wow moments or heroic interventions. Here are 5 dull tales of excellent service delivered with flash through well-built systems.<a href="https://www.helpscout.com/helpu/boring-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/boring-customer-service/https://www.helpscout.com/helpu/boring-customer-service/<p>Great customer service isn’t all about wow moments or heroic interventions. Here are 5 dull tales of excellent service delivered with flash through well-built systems.<a href="https://www.helpscout.com/helpu/boring-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/june-2019-release-notes/https://www.helpscout.com/blog/june-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/june-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/june-2019-release-notes/https://www.helpscout.com/blog/june-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/june-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/june-2019-release-notes/https://www.helpscout.com/blog/june-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/june-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/june-2019-release-notes/https://www.helpscout.com/blog/june-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/june-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/helpu/humanize-service-with-data/https://www.helpscout.com/helpu/humanize-service-with-data/<p>Giving support teams easy access to relevant contextual data creates better, more human customer service. Here’s how to make it happen.<a href="https://www.helpscout.com/helpu/humanize-service-with-data/">Read the full article</a></p>https://www.helpscout.com/helpu/humanize-service-with-data/https://www.helpscout.com/helpu/humanize-service-with-data/<p>Giving support teams easy access to relevant contextual data creates better, more human customer service. Here’s how to make it happen.<a href="https://www.helpscout.com/helpu/humanize-service-with-data/">Read the full article</a></p>https://www.helpscout.com/helpu/humanize-service-with-data/https://www.helpscout.com/helpu/humanize-service-with-data/<p>Giving support teams easy access to relevant contextual data creates better, more human customer service. Here’s how to make it happen.<a href="https://www.helpscout.com/helpu/humanize-service-with-data/">Read the full article</a></p>https://www.helpscout.com/helpu/humanize-service-with-data/https://www.helpscout.com/helpu/humanize-service-with-data/<p>Giving support teams easy access to relevant contextual data creates better, more human customer service. Here’s how to make it happen.<a href="https://www.helpscout.com/helpu/humanize-service-with-data/">Read the full article</a></p>https://www.helpscout.com/blog/may-2019-release-notes/https://www.helpscout.com/blog/may-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/may-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/may-2019-release-notes/https://www.helpscout.com/blog/may-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/may-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/may-2019-release-notes/https://www.helpscout.com/blog/may-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/may-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/may-2019-release-notes/https://www.helpscout.com/blog/may-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/may-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/sabbatical-from-work/https://www.helpscout.com/blog/sabbatical-from-work/<p>I decided to take a sabbatical from work — here’s what I learned, along with the impact it had on our company.<a href="https://www.helpscout.com/blog/sabbatical-from-work/">Read the full article</a></p>https://www.helpscout.com/blog/sabbatical-from-work/https://www.helpscout.com/blog/sabbatical-from-work/<p>I decided to take a sabbatical from work — here’s what I learned, along with the impact it had on our company.<a href="https://www.helpscout.com/blog/sabbatical-from-work/">Read the full article</a></p>https://www.helpscout.com/blog/sabbatical-from-work/https://www.helpscout.com/blog/sabbatical-from-work/<p>I decided to take a sabbatical from work — here’s what I learned, along with the impact it had on our company.<a href="https://www.helpscout.com/blog/sabbatical-from-work/">Read the full article</a></p>https://www.helpscout.com/blog/sabbatical-from-work/https://www.helpscout.com/blog/sabbatical-from-work/<p>I decided to take a sabbatical from work — here’s what I learned, along with the impact it had on our company.<a href="https://www.helpscout.com/blog/sabbatical-from-work/">Read the full article</a></p>https://www.helpscout.com/blog/technical-debt/https://www.helpscout.com/blog/technical-debt/<p>The term “technical debt” tries to encapsulate many, often conflicting concepts. Here we unravel several myths surrounding tech debt and offer a practical approach to addressing it.<a href="https://www.helpscout.com/blog/technical-debt/">Read the full article</a></p>https://www.helpscout.com/blog/technical-debt/https://www.helpscout.com/blog/technical-debt/<p>The term “technical debt” tries to encapsulate many, often conflicting concepts. Here we unravel several myths surrounding tech debt and offer a practical approach to addressing it.<a href="https://www.helpscout.com/blog/technical-debt/">Read the full article</a></p>https://www.helpscout.com/blog/technical-debt/https://www.helpscout.com/blog/technical-debt/<p>The term “technical debt” tries to encapsulate many, often conflicting concepts. Here we unravel several myths surrounding tech debt and offer a practical approach to addressing it.<a href="https://www.helpscout.com/blog/technical-debt/">Read the full article</a></p>https://www.helpscout.com/blog/technical-debt/https://www.helpscout.com/blog/technical-debt/<p>The term “technical debt” tries to encapsulate many, often conflicting concepts. Here we unravel several myths surrounding tech debt and offer a practical approach to addressing it.<a href="https://www.helpscout.com/blog/technical-debt/">Read the full article</a></p>https://www.helpscout.com/blog/apr-2019-release-notes/https://www.helpscout.com/blog/apr-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/apr-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/apr-2019-release-notes/https://www.helpscout.com/blog/apr-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/apr-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/apr-2019-release-notes/https://www.helpscout.com/blog/apr-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/apr-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/apr-2019-release-notes/https://www.helpscout.com/blog/apr-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/apr-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/internal-communication-tools/https://www.helpscout.com/blog/internal-communication-tools/<p>Communication in the workplace is one of the most important factors in the development, growth, and success of companies. Learn about 8 internal communication tools to boost your team’s collaboration.<a href="https://www.helpscout.com/blog/internal-communication-tools/">Read the full article</a></p>https://www.helpscout.com/blog/internal-communication-tools/https://www.helpscout.com/blog/internal-communication-tools/<p>Communication in the workplace is one of the most important factors in the development, growth, and success of companies. Learn about 8 internal communication tools to boost your team’s collaboration.<a href="https://www.helpscout.com/blog/internal-communication-tools/">Read the full article</a></p>https://www.helpscout.com/blog/internal-communication-tools/https://www.helpscout.com/blog/internal-communication-tools/<p>Communication in the workplace is one of the most important factors in the development, growth, and success of companies. Learn about 8 internal communication tools to boost your team’s collaboration.<a href="https://www.helpscout.com/blog/internal-communication-tools/">Read the full article</a></p>https://www.helpscout.com/blog/internal-communication-tools/https://www.helpscout.com/blog/internal-communication-tools/<p>Communication in the workplace is one of the most important factors in the development, growth, and success of companies. Learn about 8 internal communication tools to boost your team’s collaboration.<a href="https://www.helpscout.com/blog/internal-communication-tools/">Read the full article</a></p>https://www.helpscout.com/blog/march-2019-release-notes/https://www.helpscout.com/blog/march-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/march-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/march-2019-release-notes/https://www.helpscout.com/blog/march-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/march-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/march-2019-release-notes/https://www.helpscout.com/blog/march-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/march-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/march-2019-release-notes/https://www.helpscout.com/blog/march-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/march-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/rebrand/https://www.helpscout.com/blog/rebrand/<p>A behind-the-scenes look at what went into Help Scout’s new illustration style and overarching brand.<a href="https://www.helpscout.com/blog/rebrand/">Read the full article</a></p>https://www.helpscout.com/blog/rebrand/https://www.helpscout.com/blog/rebrand/<p>A behind-the-scenes look at what went into Help Scout’s new illustration style and overarching brand.<a href="https://www.helpscout.com/blog/rebrand/">Read the full article</a></p>https://www.helpscout.com/blog/rebrand/https://www.helpscout.com/blog/rebrand/<p>A behind-the-scenes look at what went into Help Scout’s new illustration style and overarching brand.<a href="https://www.helpscout.com/blog/rebrand/">Read the full article</a></p>https://www.helpscout.com/blog/rebrand/https://www.helpscout.com/blog/rebrand/<p>A behind-the-scenes look at what went into Help Scout’s new illustration style and overarching brand.<a href="https://www.helpscout.com/blog/rebrand/">Read the full article</a></p>https://www.helpscout.com/helpu/turn-off-support-channel/https://www.helpscout.com/helpu/turn-off-support-channel/<p>Practical guidance on when to consider turning off a particular support channel, and how to do it with the least impact on your customers and your team.<a href="https://www.helpscout.com/helpu/turn-off-support-channel/">Read the full article</a></p>https://www.helpscout.com/helpu/turn-off-support-channel/https://www.helpscout.com/helpu/turn-off-support-channel/<p>Practical guidance on when to consider turning off a particular support channel, and how to do it with the least impact on your customers and your team.<a href="https://www.helpscout.com/helpu/turn-off-support-channel/">Read the full article</a></p>https://www.helpscout.com/helpu/turn-off-support-channel/https://www.helpscout.com/helpu/turn-off-support-channel/<p>Practical guidance on when to consider turning off a particular support channel, and how to do it with the least impact on your customers and your team.<a href="https://www.helpscout.com/helpu/turn-off-support-channel/">Read the full article</a></p>https://www.helpscout.com/helpu/turn-off-support-channel/https://www.helpscout.com/helpu/turn-off-support-channel/<p>Practical guidance on when to consider turning off a particular support channel, and how to do it with the least impact on your customers and your team.<a href="https://www.helpscout.com/helpu/turn-off-support-channel/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-design/https://www.helpscout.com/blog/beacon-design/<p>A peek behind the curtain at what went into the making of Help Scout’s Beacon product<a href="https://www.helpscout.com/blog/beacon-design/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-design/https://www.helpscout.com/blog/beacon-design/<p>A peek behind the curtain at what went into the making of Help Scout’s Beacon product<a href="https://www.helpscout.com/blog/beacon-design/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-design/https://www.helpscout.com/blog/beacon-design/<p>A peek behind the curtain at what went into the making of Help Scout’s Beacon product<a href="https://www.helpscout.com/blog/beacon-design/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-design/https://www.helpscout.com/blog/beacon-design/<p>A peek behind the curtain at what went into the making of Help Scout’s Beacon product<a href="https://www.helpscout.com/blog/beacon-design/">Read the full article</a></p>https://www.helpscout.com/helpu/analytical-reading/https://www.helpscout.com/helpu/analytical-reading/<p>Today’s support professionals need a specific type of reading skill to comprehend customers’ incoming emails in the high-pressure<a href="https://www.helpscout.com/helpu/analytical-reading/">Read the full article</a></p>https://www.helpscout.com/helpu/analytical-reading/https://www.helpscout.com/helpu/analytical-reading/<p>Today’s support professionals need a specific type of reading skill to comprehend customers’ incoming emails in the high-pressure<a href="https://www.helpscout.com/helpu/analytical-reading/">Read the full article</a></p>https://www.helpscout.com/helpu/analytical-reading/https://www.helpscout.com/helpu/analytical-reading/<p>Today’s support professionals need a specific type of reading skill to comprehend customers’ incoming emails in the high-pressure<a href="https://www.helpscout.com/helpu/analytical-reading/">Read the full article</a></p>https://www.helpscout.com/helpu/analytical-reading/https://www.helpscout.com/helpu/analytical-reading/<p>Today’s support professionals need a specific type of reading skill to comprehend customers’ incoming emails in the high-pressure<a href="https://www.helpscout.com/helpu/analytical-reading/">Read the full article</a></p>https://www.helpscout.com/blog/feb-2019-release-notes/https://www.helpscout.com/blog/feb-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/feb-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/feb-2019-release-notes/https://www.helpscout.com/blog/feb-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/feb-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/feb-2019-release-notes/https://www.helpscout.com/blog/feb-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/feb-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/feb-2019-release-notes/https://www.helpscout.com/blog/feb-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/feb-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/customer-support-salary/https://www.helpscout.com/customer-support-salary/<p>These customer support salary reports reveals what customer support professionals earn by location, industry, gender and more.<a href="https://www.helpscout.com/customer-support-salary/">Read the full article</a></p>https://www.helpscout.com/customer-support-salary/https://www.helpscout.com/customer-support-salary/<p>These customer support salary reports reveals what customer support professionals earn by location, industry, gender and more.<a href="https://www.helpscout.com/customer-support-salary/">Read the full article</a></p>https://www.helpscout.com/customer-support-salary/https://www.helpscout.com/customer-support-salary/<p>These customer support salary reports reveals what customer support professionals earn by location, industry, gender and more.<a href="https://www.helpscout.com/customer-support-salary/">Read the full article</a></p>https://www.helpscout.com/customer-support-salary/https://www.helpscout.com/customer-support-salary/<p>These customer support salary reports reveals what customer support professionals earn by location, industry, gender and more.<a href="https://www.helpscout.com/customer-support-salary/">Read the full article</a></p>https://www.helpscout.com/helpu/working-in-support-driven-growth/https://www.helpscout.com/helpu/working-in-support-driven-growth/<p><a href="https://www.helpscout.com/helpu/working-in-support-driven-growth/">Read the full article</a></p>https://www.helpscout.com/helpu/working-in-support-driven-growth/https://www.helpscout.com/helpu/working-in-support-driven-growth/<p><a href="https://www.helpscout.com/helpu/working-in-support-driven-growth/">Read the full article</a></p>https://www.helpscout.com/helpu/working-in-support-driven-growth/https://www.helpscout.com/helpu/working-in-support-driven-growth/<p><a href="https://www.helpscout.com/helpu/working-in-support-driven-growth/">Read the full article</a></p>https://www.helpscout.com/helpu/working-in-support-driven-growth/https://www.helpscout.com/helpu/working-in-support-driven-growth/<p><a href="https://www.helpscout.com/helpu/working-in-support-driven-growth/">Read the full article</a></p>https://www.helpscout.com/helpu/communicating-support-team-successes/https://www.helpscout.com/helpu/communicating-support-team-successes/<p><a href="https://www.helpscout.com/helpu/communicating-support-team-successes/">Read the full article</a></p>https://www.helpscout.com/helpu/communicating-support-team-successes/https://www.helpscout.com/helpu/communicating-support-team-successes/<p><a href="https://www.helpscout.com/helpu/communicating-support-team-successes/">Read the full article</a></p>https://www.helpscout.com/helpu/communicating-support-team-successes/https://www.helpscout.com/helpu/communicating-support-team-successes/<p><a href="https://www.helpscout.com/helpu/communicating-support-team-successes/">Read the full article</a></p>https://www.helpscout.com/helpu/communicating-support-team-successes/https://www.helpscout.com/helpu/communicating-support-team-successes/<p><a href="https://www.helpscout.com/helpu/communicating-support-team-successes/">Read the full article</a></p>https://www.helpscout.com/blog/jan-2019-release-notes/https://www.helpscout.com/blog/jan-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/jan-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/jan-2019-release-notes/https://www.helpscout.com/blog/jan-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/jan-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/jan-2019-release-notes/https://www.helpscout.com/blog/jan-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/jan-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/jan-2019-release-notes/https://www.helpscout.com/blog/jan-2019-release-notes/<p>Regular update announcing new Help Scout features and product improvements.<a href="https://www.helpscout.com/blog/jan-2019-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/2018-release-notes/https://www.helpscout.com/blog/2018-release-notes/<p>Release Notes is an ongoing series that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/2018-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/2018-release-notes/https://www.helpscout.com/blog/2018-release-notes/<p>Release Notes is an ongoing series that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/2018-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/2018-release-notes/https://www.helpscout.com/blog/2018-release-notes/<p>Release Notes is an ongoing series that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/2018-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/2018-release-notes/https://www.helpscout.com/blog/2018-release-notes/<p>Release Notes is an ongoing series that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.<a href="https://www.helpscout.com/blog/2018-release-notes/">Read the full article</a></p>https://www.helpscout.com/blog/php-tools/https://www.helpscout.com/blog/php-tools/<p>In this post, I’ll share some of my own favorite tools that you can use to help ensure that you’re shipping high quality and maintainable code.<a href="https://www.helpscout.com/blog/php-tools/">Read the full article</a></p>https://www.helpscout.com/blog/php-tools/https://www.helpscout.com/blog/php-tools/<p>In this post, I’ll share some of my own favorite tools that you can use to help ensure that you’re shipping high quality and maintainable code.<a href="https://www.helpscout.com/blog/php-tools/">Read the full article</a></p>https://www.helpscout.com/blog/php-tools/https://www.helpscout.com/blog/php-tools/<p>In this post, I’ll share some of my own favorite tools that you can use to help ensure that you’re shipping high quality and maintainable code.<a href="https://www.helpscout.com/blog/php-tools/">Read the full article</a></p>https://www.helpscout.com/blog/php-tools/https://www.helpscout.com/blog/php-tools/<p>In this post, I’ll share some of my own favorite tools that you can use to help ensure that you’re shipping high quality and maintainable code.<a href="https://www.helpscout.com/blog/php-tools/">Read the full article</a></p>https://www.helpscout.com/helpu/support-internal-notes/https://www.helpscout.com/helpu/support-internal-notes/<p>Make better use of the private or internal notes feature of your help desk more effectively by following these guidelines for effective, helpful notes.<a href="https://www.helpscout.com/helpu/support-internal-notes/">Read the full article</a></p>https://www.helpscout.com/helpu/support-internal-notes/https://www.helpscout.com/helpu/support-internal-notes/<p>Make better use of the private or internal notes feature of your help desk more effectively by following these guidelines for effective, helpful notes.<a href="https://www.helpscout.com/helpu/support-internal-notes/">Read the full article</a></p>https://www.helpscout.com/helpu/support-internal-notes/https://www.helpscout.com/helpu/support-internal-notes/<p>Make better use of the private or internal notes feature of your help desk more effectively by following these guidelines for effective, helpful notes.<a href="https://www.helpscout.com/helpu/support-internal-notes/">Read the full article</a></p>https://www.helpscout.com/helpu/support-internal-notes/https://www.helpscout.com/helpu/support-internal-notes/<p>Make better use of the private or internal notes feature of your help desk more effectively by following these guidelines for effective, helpful notes.<a href="https://www.helpscout.com/helpu/support-internal-notes/">Read the full article</a></p>https://www.helpscout.com/helpu/investing-in-software-for-help-desk-increases-roi/https://www.helpscout.com/helpu/investing-in-software-for-help-desk-increases-roi/<p>Learn why investing in software for help desk increases your ROI for customer support.<a href="https://www.helpscout.com/helpu/investing-in-software-for-help-desk-increases-roi/">Read the full article</a></p>https://www.helpscout.com/helpu/investing-in-software-for-help-desk-increases-roi/https://www.helpscout.com/helpu/investing-in-software-for-help-desk-increases-roi/<p>Learn why investing in software for help desk increases your ROI for customer support.<a href="https://www.helpscout.com/helpu/investing-in-software-for-help-desk-increases-roi/">Read the full article</a></p>https://www.helpscout.com/helpu/investing-in-software-for-help-desk-increases-roi/https://www.helpscout.com/helpu/investing-in-software-for-help-desk-increases-roi/<p>Learn why investing in software for help desk increases your ROI for customer support.<a href="https://www.helpscout.com/helpu/investing-in-software-for-help-desk-increases-roi/">Read the full article</a></p>https://www.helpscout.com/helpu/investing-in-software-for-help-desk-increases-roi/https://www.helpscout.com/helpu/investing-in-software-for-help-desk-increases-roi/<p>Learn why investing in software for help desk increases your ROI for customer support.<a href="https://www.helpscout.com/helpu/investing-in-software-for-help-desk-increases-roi/">Read the full article</a></p>https://www.helpscout.com/helpu/support-technical-writers/https://www.helpscout.com/helpu/support-technical-writers/<p>Reliable, well-maintained documentation is vital to good service, but it is a huge job. Here’s how support teams can help technical writers produce better knowledge bases.<a href="https://www.helpscout.com/helpu/support-technical-writers/">Read the full article</a></p>https://www.helpscout.com/helpu/support-technical-writers/https://www.helpscout.com/helpu/support-technical-writers/<p>Reliable, well-maintained documentation is vital to good service, but it is a huge job. Here’s how support teams can help technical writers produce better knowledge bases.<a href="https://www.helpscout.com/helpu/support-technical-writers/">Read the full article</a></p>https://www.helpscout.com/helpu/support-technical-writers/https://www.helpscout.com/helpu/support-technical-writers/<p>Reliable, well-maintained documentation is vital to good service, but it is a huge job. Here’s how support teams can help technical writers produce better knowledge bases.<a href="https://www.helpscout.com/helpu/support-technical-writers/">Read the full article</a></p>https://www.helpscout.com/helpu/support-technical-writers/https://www.helpscout.com/helpu/support-technical-writers/<p>Reliable, well-maintained documentation is vital to good service, but it is a huge job. Here’s how support teams can help technical writers produce better knowledge bases.<a href="https://www.helpscout.com/helpu/support-technical-writers/">Read the full article</a></p>https://www.helpscout.com/blog/asynchronous-communication-remote-teams/https://www.helpscout.com/blog/asynchronous-communication-remote-teams/<p>Asynchronous communication is something remote teams have had to solve for in ways that traditional, co-located companies are still learning.<a href="https://www.helpscout.com/blog/asynchronous-communication-remote-teams/">Read the full article</a></p>https://www.helpscout.com/blog/asynchronous-communication-remote-teams/https://www.helpscout.com/blog/asynchronous-communication-remote-teams/<p>Asynchronous communication is something remote teams have had to solve for in ways that traditional, co-located companies are still learning.<a href="https://www.helpscout.com/blog/asynchronous-communication-remote-teams/">Read the full article</a></p>https://www.helpscout.com/blog/asynchronous-communication-remote-teams/https://www.helpscout.com/blog/asynchronous-communication-remote-teams/<p>Asynchronous communication is something remote teams have had to solve for in ways that traditional, co-located companies are still learning.<a href="https://www.helpscout.com/blog/asynchronous-communication-remote-teams/">Read the full article</a></p>https://www.helpscout.com/blog/asynchronous-communication-remote-teams/https://www.helpscout.com/blog/asynchronous-communication-remote-teams/<p>Asynchronous communication is something remote teams have had to solve for in ways that traditional, co-located companies are still learning.<a href="https://www.helpscout.com/blog/asynchronous-communication-remote-teams/">Read the full article</a></p>https://www.helpscout.com/blog/sales-as-a-service/https://www.helpscout.com/blog/sales-as-a-service/<p>‘Sales as a service’ doesn’t stop with being consultative — it means acting as a trusted advisor throughout the buyer’s journey.<a href="https://www.helpscout.com/blog/sales-as-a-service/">Read the full article</a></p>https://www.helpscout.com/blog/sales-as-a-service/https://www.helpscout.com/blog/sales-as-a-service/<p>‘Sales as a service’ doesn’t stop with being consultative — it means acting as a trusted advisor throughout the buyer’s journey.<a href="https://www.helpscout.com/blog/sales-as-a-service/">Read the full article</a></p>https://www.helpscout.com/blog/sales-as-a-service/https://www.helpscout.com/blog/sales-as-a-service/<p>‘Sales as a service’ doesn’t stop with being consultative — it means acting as a trusted advisor throughout the buyer’s journey.<a href="https://www.helpscout.com/blog/sales-as-a-service/">Read the full article</a></p>https://www.helpscout.com/blog/sales-as-a-service/https://www.helpscout.com/blog/sales-as-a-service/<p>‘Sales as a service’ doesn’t stop with being consultative — it means acting as a trusted advisor throughout the buyer’s journey.<a href="https://www.helpscout.com/blog/sales-as-a-service/">Read the full article</a></p>https://www.helpscout.com/helpu/24-hour-customer-service/https://www.helpscout.com/helpu/24-hour-customer-service/<p>Offering 24-hour customer service is a fantastic customer benefit. Here are three approaches for successfully expanding your support to 24/7 coverage.<a href="https://www.helpscout.com/helpu/24-hour-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/24-hour-customer-service/https://www.helpscout.com/helpu/24-hour-customer-service/<p>Offering 24-hour customer service is a fantastic customer benefit. Here are three approaches for successfully expanding your support to 24/7 coverage.<a href="https://www.helpscout.com/helpu/24-hour-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/24-hour-customer-service/https://www.helpscout.com/helpu/24-hour-customer-service/<p>Offering 24-hour customer service is a fantastic customer benefit. Here are three approaches for successfully expanding your support to 24/7 coverage.<a href="https://www.helpscout.com/helpu/24-hour-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/24-hour-customer-service/https://www.helpscout.com/helpu/24-hour-customer-service/<p>Offering 24-hour customer service is a fantastic customer benefit. Here are three approaches for successfully expanding your support to 24/7 coverage.<a href="https://www.helpscout.com/helpu/24-hour-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/inclusive-language/https://www.helpscout.com/blog/inclusive-language/<p>Using inclusive language is often a matter of auditing your vocabulary for ableist and other problematic terminology.<a href="https://www.helpscout.com/blog/inclusive-language/">Read the full article</a></p>https://www.helpscout.com/blog/inclusive-language/https://www.helpscout.com/blog/inclusive-language/<p>Using inclusive language is often a matter of auditing your vocabulary for ableist and other problematic terminology.<a href="https://www.helpscout.com/blog/inclusive-language/">Read the full article</a></p>https://www.helpscout.com/blog/inclusive-language/https://www.helpscout.com/blog/inclusive-language/<p>Using inclusive language is often a matter of auditing your vocabulary for ableist and other problematic terminology.<a href="https://www.helpscout.com/blog/inclusive-language/">Read the full article</a></p>https://www.helpscout.com/blog/inclusive-language/https://www.helpscout.com/blog/inclusive-language/<p>Using inclusive language is often a matter of auditing your vocabulary for ableist and other problematic terminology.<a href="https://www.helpscout.com/blog/inclusive-language/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-operations-description/https://www.helpscout.com/helpu/customer-support-operations-description/<p>Understand the role of Customer Support Operations in scaling up a customer service team, and learn the responsibilities and skills required to succeed in the role.<a href="https://www.helpscout.com/helpu/customer-support-operations-description/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-operations-description/https://www.helpscout.com/helpu/customer-support-operations-description/<p>Understand the role of Customer Support Operations in scaling up a customer service team, and learn the responsibilities and skills required to succeed in the role.<a href="https://www.helpscout.com/helpu/customer-support-operations-description/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-operations-description/https://www.helpscout.com/helpu/customer-support-operations-description/<p>Understand the role of Customer Support Operations in scaling up a customer service team, and learn the responsibilities and skills required to succeed in the role.<a href="https://www.helpscout.com/helpu/customer-support-operations-description/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-operations-description/https://www.helpscout.com/helpu/customer-support-operations-description/<p>Understand the role of Customer Support Operations in scaling up a customer service team, and learn the responsibilities and skills required to succeed in the role.<a href="https://www.helpscout.com/helpu/customer-support-operations-description/">Read the full article</a></p>https://www.helpscout.com/blog/recruiting-like-a-human/https://www.helpscout.com/blog/recruiting-like-a-human/<p>Recruiting is broken. It’s time for a refresher course in humanity.<a href="https://www.helpscout.com/blog/recruiting-like-a-human/">Read the full article</a></p>https://www.helpscout.com/blog/recruiting-like-a-human/https://www.helpscout.com/blog/recruiting-like-a-human/<p>Recruiting is broken. It’s time for a refresher course in humanity.<a href="https://www.helpscout.com/blog/recruiting-like-a-human/">Read the full article</a></p>https://www.helpscout.com/blog/recruiting-like-a-human/https://www.helpscout.com/blog/recruiting-like-a-human/<p>Recruiting is broken. It’s time for a refresher course in humanity.<a href="https://www.helpscout.com/blog/recruiting-like-a-human/">Read the full article</a></p>https://www.helpscout.com/blog/recruiting-like-a-human/https://www.helpscout.com/blog/recruiting-like-a-human/<p>Recruiting is broken. It’s time for a refresher course in humanity.<a href="https://www.helpscout.com/blog/recruiting-like-a-human/">Read the full article</a></p>https://www.helpscout.com/blog/business-case-for-support-driven-growth/https://www.helpscout.com/blog/business-case-for-support-driven-growth/<p>Support-Driven Growth can make serious financial sense for businesses who value their customers and customer service teams.<a href="https://www.helpscout.com/blog/business-case-for-support-driven-growth/">Read the full article</a></p>https://www.helpscout.com/blog/business-case-for-support-driven-growth/https://www.helpscout.com/blog/business-case-for-support-driven-growth/<p>Support-Driven Growth can make serious financial sense for businesses who value their customers and customer service teams.<a href="https://www.helpscout.com/blog/business-case-for-support-driven-growth/">Read the full article</a></p>https://www.helpscout.com/blog/business-case-for-support-driven-growth/https://www.helpscout.com/blog/business-case-for-support-driven-growth/<p>Support-Driven Growth can make serious financial sense for businesses who value their customers and customer service teams.<a href="https://www.helpscout.com/blog/business-case-for-support-driven-growth/">Read the full article</a></p>https://www.helpscout.com/blog/business-case-for-support-driven-growth/https://www.helpscout.com/blog/business-case-for-support-driven-growth/<p>Support-Driven Growth can make serious financial sense for businesses who value their customers and customer service teams.<a href="https://www.helpscout.com/blog/business-case-for-support-driven-growth/">Read the full article</a></p>https://www.helpscout.com/helpu/art-of-troubleshooting-support/https://www.helpscout.com/helpu/art-of-troubleshooting-support/<p>Increase your support speed and build a more effective team by teaching the skill and art of troubleshooting for customer service<a href="https://www.helpscout.com/helpu/art-of-troubleshooting-support/">Read the full article</a></p>https://www.helpscout.com/helpu/art-of-troubleshooting-support/https://www.helpscout.com/helpu/art-of-troubleshooting-support/<p>Increase your support speed and build a more effective team by teaching the skill and art of troubleshooting for customer service<a href="https://www.helpscout.com/helpu/art-of-troubleshooting-support/">Read the full article</a></p>https://www.helpscout.com/helpu/art-of-troubleshooting-support/https://www.helpscout.com/helpu/art-of-troubleshooting-support/<p>Increase your support speed and build a more effective team by teaching the skill and art of troubleshooting for customer service<a href="https://www.helpscout.com/helpu/art-of-troubleshooting-support/">Read the full article</a></p>https://www.helpscout.com/helpu/art-of-troubleshooting-support/https://www.helpscout.com/helpu/art-of-troubleshooting-support/<p>Increase your support speed and build a more effective team by teaching the skill and art of troubleshooting for customer service<a href="https://www.helpscout.com/helpu/art-of-troubleshooting-support/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-software-contextual-support/https://www.helpscout.com/blog/live-chat-software-contextual-support/<p>Contextual support means meeting customers where they are with relevant answers — and modern live chat software isn’t complete without it.<a href="https://www.helpscout.com/blog/live-chat-software-contextual-support/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-software-contextual-support/https://www.helpscout.com/blog/live-chat-software-contextual-support/<p>Contextual support means meeting customers where they are with relevant answers — and modern live chat software isn’t complete without it.<a href="https://www.helpscout.com/blog/live-chat-software-contextual-support/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-software-contextual-support/https://www.helpscout.com/blog/live-chat-software-contextual-support/<p>Contextual support means meeting customers where they are with relevant answers — and modern live chat software isn’t complete without it.<a href="https://www.helpscout.com/blog/live-chat-software-contextual-support/">Read the full article</a></p>https://www.helpscout.com/blog/live-chat-software-contextual-support/https://www.helpscout.com/blog/live-chat-software-contextual-support/<p>Contextual support means meeting customers where they are with relevant answers — and modern live chat software isn’t complete without it.<a href="https://www.helpscout.com/blog/live-chat-software-contextual-support/">Read the full article</a></p>https://www.helpscout.com/blog/team-ownership-language/https://www.helpscout.com/blog/team-ownership-language/<p>I believe that with a fundamental shift towards thinking and communicating about it as our code we can create a more open and constructive working environment.<a href="https://www.helpscout.com/blog/team-ownership-language/">Read the full article</a></p>https://www.helpscout.com/blog/team-ownership-language/https://www.helpscout.com/blog/team-ownership-language/<p>I believe that with a fundamental shift towards thinking and communicating about it as our code we can create a more open and constructive working environment.<a href="https://www.helpscout.com/blog/team-ownership-language/">Read the full article</a></p>https://www.helpscout.com/blog/team-ownership-language/https://www.helpscout.com/blog/team-ownership-language/<p>I believe that with a fundamental shift towards thinking and communicating about it as our code we can create a more open and constructive working environment.<a href="https://www.helpscout.com/blog/team-ownership-language/">Read the full article</a></p>https://www.helpscout.com/blog/team-ownership-language/https://www.helpscout.com/blog/team-ownership-language/<p>I believe that with a fundamental shift towards thinking and communicating about it as our code we can create a more open and constructive working environment.<a href="https://www.helpscout.com/blog/team-ownership-language/">Read the full article</a></p>https://www.helpscout.com/blog/remote-design/https://www.helpscout.com/blog/remote-design/<p>Remote designers face unique challenges and rewards. Here’s what we’ve found works for our distributed design team.<a href="https://www.helpscout.com/blog/remote-design/">Read the full article</a></p>https://www.helpscout.com/blog/remote-design/https://www.helpscout.com/blog/remote-design/<p>Remote designers face unique challenges and rewards. Here’s what we’ve found works for our distributed design team.<a href="https://www.helpscout.com/blog/remote-design/">Read the full article</a></p>https://www.helpscout.com/blog/remote-design/https://www.helpscout.com/blog/remote-design/<p>Remote designers face unique challenges and rewards. Here’s what we’ve found works for our distributed design team.<a href="https://www.helpscout.com/blog/remote-design/">Read the full article</a></p>https://www.helpscout.com/blog/remote-design/https://www.helpscout.com/blog/remote-design/<p>Remote designers face unique challenges and rewards. Here’s what we’ve found works for our distributed design team.<a href="https://www.helpscout.com/blog/remote-design/">Read the full article</a></p>https://www.helpscout.com/helpu/help-new-hires-rock/https://www.helpscout.com/helpu/help-new-hires-rock/<p>How to structure reviews at the first 30, 60, and 90 days of an employee’s tenure to provide them useful feedback and the opportunity to tell you what is going well and where they need help.<a href="https://www.helpscout.com/helpu/help-new-hires-rock/">Read the full article</a></p>https://www.helpscout.com/helpu/help-new-hires-rock/https://www.helpscout.com/helpu/help-new-hires-rock/<p>How to structure reviews at the first 30, 60, and 90 days of an employee’s tenure to provide them useful feedback and the opportunity to tell you what is going well and where they need help.<a href="https://www.helpscout.com/helpu/help-new-hires-rock/">Read the full article</a></p>https://www.helpscout.com/helpu/help-new-hires-rock/https://www.helpscout.com/helpu/help-new-hires-rock/<p>How to structure reviews at the first 30, 60, and 90 days of an employee’s tenure to provide them useful feedback and the opportunity to tell you what is going well and where they need help.<a href="https://www.helpscout.com/helpu/help-new-hires-rock/">Read the full article</a></p>https://www.helpscout.com/helpu/help-new-hires-rock/https://www.helpscout.com/helpu/help-new-hires-rock/<p>How to structure reviews at the first 30, 60, and 90 days of an employee’s tenure to provide them useful feedback and the opportunity to tell you what is going well and where they need help.<a href="https://www.helpscout.com/helpu/help-new-hires-rock/">Read the full article</a></p>https://www.helpscout.com/guide-to-better-email/https://www.helpscout.com/guide-to-better-email/<p>Learn how to write a better email to get faster at answering support emails and, more importantly, send responses your customers will love.<a href="https://www.helpscout.com/guide-to-better-email/">Read the full article</a></p>https://www.helpscout.com/guide-to-better-email/https://www.helpscout.com/guide-to-better-email/<p>Learn how to write a better email to get faster at answering support emails and, more importantly, send responses your customers will love.<a href="https://www.helpscout.com/guide-to-better-email/">Read the full article</a></p>https://www.helpscout.com/guide-to-better-email/https://www.helpscout.com/guide-to-better-email/<p>Learn how to write a better email to get faster at answering support emails and, more importantly, send responses your customers will love.<a href="https://www.helpscout.com/guide-to-better-email/">Read the full article</a></p>https://www.helpscout.com/guide-to-better-email/https://www.helpscout.com/guide-to-better-email/<p>Learn how to write a better email to get faster at answering support emails and, more importantly, send responses your customers will love.<a href="https://www.helpscout.com/guide-to-better-email/">Read the full article</a></p>https://www.helpscout.com/blog/support-driven-growth/https://www.helpscout.com/blog/support-driven-growth/<p>Support-driven growth is a new and exciting business approach aimed at driving revenue and elevating customer support teams for more impactful work.<a href="https://www.helpscout.com/blog/support-driven-growth/">Read the full article</a></p>https://www.helpscout.com/blog/support-driven-growth/https://www.helpscout.com/blog/support-driven-growth/<p>Support-driven growth is a new and exciting business approach aimed at driving revenue and elevating customer support teams for more impactful work.<a href="https://www.helpscout.com/blog/support-driven-growth/">Read the full article</a></p>https://www.helpscout.com/blog/support-driven-growth/https://www.helpscout.com/blog/support-driven-growth/<p>Support-driven growth is a new and exciting business approach aimed at driving revenue and elevating customer support teams for more impactful work.<a href="https://www.helpscout.com/blog/support-driven-growth/">Read the full article</a></p>https://www.helpscout.com/blog/support-driven-growth/https://www.helpscout.com/blog/support-driven-growth/<p>Support-driven growth is a new and exciting business approach aimed at driving revenue and elevating customer support teams for more impactful work.<a href="https://www.helpscout.com/blog/support-driven-growth/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-job-titles/https://www.helpscout.com/helpu/customer-service-job-titles/<p>Naming a new team or considering renaming your existing one? Here are plenty of customer service team names and role titles to consider.<a href="https://www.helpscout.com/helpu/customer-service-job-titles/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-job-titles/https://www.helpscout.com/helpu/customer-service-job-titles/<p>Naming a new team or considering renaming your existing one? Here are plenty of customer service team names and role titles to consider.<a href="https://www.helpscout.com/helpu/customer-service-job-titles/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-job-titles/https://www.helpscout.com/helpu/customer-service-job-titles/<p>Naming a new team or considering renaming your existing one? Here are plenty of customer service team names and role titles to consider.<a href="https://www.helpscout.com/helpu/customer-service-job-titles/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-job-titles/https://www.helpscout.com/helpu/customer-service-job-titles/<p>Naming a new team or considering renaming your existing one? Here are plenty of customer service team names and role titles to consider.<a href="https://www.helpscout.com/helpu/customer-service-job-titles/">Read the full article</a></p>https://www.helpscout.com/talking-to-customers/https://www.helpscout.com/talking-to-customers/<p>Have better conversations and improve your customer support with 47 of Help Scout's all-time best tips on how to talk to customers.<a href="https://www.helpscout.com/talking-to-customers/">Read the full article</a></p>https://www.helpscout.com/talking-to-customers/https://www.helpscout.com/talking-to-customers/<p>Have better conversations and improve your customer support with 47 of Help Scout's all-time best tips on how to talk to customers.<a href="https://www.helpscout.com/talking-to-customers/">Read the full article</a></p>https://www.helpscout.com/talking-to-customers/https://www.helpscout.com/talking-to-customers/<p>Have better conversations and improve your customer support with 47 of Help Scout's all-time best tips on how to talk to customers.<a href="https://www.helpscout.com/talking-to-customers/">Read the full article</a></p>https://www.helpscout.com/talking-to-customers/https://www.helpscout.com/talking-to-customers/<p>Have better conversations and improve your customer support with 47 of Help Scout's all-time best tips on how to talk to customers.<a href="https://www.helpscout.com/talking-to-customers/">Read the full article</a></p>https://www.helpscout.com/blog/firing-a-customer/https://www.helpscout.com/blog/firing-a-customer/<p>Firing a customer is a significant business decision that involves a great deal of thoughtfulness and tact<a href="https://www.helpscout.com/blog/firing-a-customer/">Read the full article</a></p>https://www.helpscout.com/blog/firing-a-customer/https://www.helpscout.com/blog/firing-a-customer/<p>Firing a customer is a significant business decision that involves a great deal of thoughtfulness and tact<a href="https://www.helpscout.com/blog/firing-a-customer/">Read the full article</a></p>https://www.helpscout.com/blog/firing-a-customer/https://www.helpscout.com/blog/firing-a-customer/<p>Firing a customer is a significant business decision that involves a great deal of thoughtfulness and tact<a href="https://www.helpscout.com/blog/firing-a-customer/">Read the full article</a></p>https://www.helpscout.com/blog/firing-a-customer/https://www.helpscout.com/blog/firing-a-customer/<p>Firing a customer is a significant business decision that involves a great deal of thoughtfulness and tact<a href="https://www.helpscout.com/blog/firing-a-customer/">Read the full article</a></p>https://www.helpscout.com/blog/diversity-inclusion-2018/https://www.helpscout.com/blog/diversity-inclusion-2018/<p>A look at the progress we’ve made since first reporting on Diversity and Inclusion efforts at Help Scout one year ago<a href="https://www.helpscout.com/blog/diversity-inclusion-2018/">Read the full article</a></p>https://www.helpscout.com/blog/diversity-inclusion-2018/https://www.helpscout.com/blog/diversity-inclusion-2018/<p>A look at the progress we’ve made since first reporting on Diversity and Inclusion efforts at Help Scout one year ago<a href="https://www.helpscout.com/blog/diversity-inclusion-2018/">Read the full article</a></p>https://www.helpscout.com/blog/diversity-inclusion-2018/https://www.helpscout.com/blog/diversity-inclusion-2018/<p>A look at the progress we’ve made since first reporting on Diversity and Inclusion efforts at Help Scout one year ago<a href="https://www.helpscout.com/blog/diversity-inclusion-2018/">Read the full article</a></p>https://www.helpscout.com/blog/diversity-inclusion-2018/https://www.helpscout.com/blog/diversity-inclusion-2018/<p>A look at the progress we’ve made since first reporting on Diversity and Inclusion efforts at Help Scout one year ago<a href="https://www.helpscout.com/blog/diversity-inclusion-2018/">Read the full article</a></p>https://www.helpscout.com/blog/price-increase/https://www.helpscout.com/blog/price-increase/<p>Price increases need to be handled with care. Here’s how (and how not!) to communicate with customers when you need to raise your prices.<a href="https://www.helpscout.com/blog/price-increase/">Read the full article</a></p>https://www.helpscout.com/blog/price-increase/https://www.helpscout.com/blog/price-increase/<p>Price increases need to be handled with care. Here’s how (and how not!) to communicate with customers when you need to raise your prices.<a href="https://www.helpscout.com/blog/price-increase/">Read the full article</a></p>https://www.helpscout.com/blog/price-increase/https://www.helpscout.com/blog/price-increase/<p>Price increases need to be handled with care. Here’s how (and how not!) to communicate with customers when you need to raise your prices.<a href="https://www.helpscout.com/blog/price-increase/">Read the full article</a></p>https://www.helpscout.com/blog/price-increase/https://www.helpscout.com/blog/price-increase/<p>Price increases need to be handled with care. Here’s how (and how not!) to communicate with customers when you need to raise your prices.<a href="https://www.helpscout.com/blog/price-increase/">Read the full article</a></p>https://www.helpscout.com/blog/crowded-market/https://www.helpscout.com/blog/crowded-market/<p>The way to stand out from the competition in a crowded market is to tailor your offerings to an underserved segment — here’s how.<a href="https://www.helpscout.com/blog/crowded-market/">Read the full article</a></p>https://www.helpscout.com/blog/crowded-market/https://www.helpscout.com/blog/crowded-market/<p>The way to stand out from the competition in a crowded market is to tailor your offerings to an underserved segment — here’s how.<a href="https://www.helpscout.com/blog/crowded-market/">Read the full article</a></p>https://www.helpscout.com/blog/crowded-market/https://www.helpscout.com/blog/crowded-market/<p>The way to stand out from the competition in a crowded market is to tailor your offerings to an underserved segment — here’s how.<a href="https://www.helpscout.com/blog/crowded-market/">Read the full article</a></p>https://www.helpscout.com/blog/crowded-market/https://www.helpscout.com/blog/crowded-market/<p>The way to stand out from the competition in a crowded market is to tailor your offerings to an underserved segment — here’s how.<a href="https://www.helpscout.com/blog/crowded-market/">Read the full article</a></p>https://www.helpscout.com/helpu/hiring-writing-skills-chat/https://www.helpscout.com/helpu/hiring-writing-skills-chat/<p>Can you hire people who are great email writers *and* live chat writers? E-Write’s Leslie O’Flahavan shares her tips for spotting great writers of email and chat support.<a href="https://www.helpscout.com/helpu/hiring-writing-skills-chat/">Read the full article</a></p>https://www.helpscout.com/helpu/hiring-writing-skills-chat/https://www.helpscout.com/helpu/hiring-writing-skills-chat/<p>Can you hire people who are great email writers *and* live chat writers? E-Write’s Leslie O’Flahavan shares her tips for spotting great writers of email and chat support.<a href="https://www.helpscout.com/helpu/hiring-writing-skills-chat/">Read the full article</a></p>https://www.helpscout.com/helpu/hiring-writing-skills-chat/https://www.helpscout.com/helpu/hiring-writing-skills-chat/<p>Can you hire people who are great email writers *and* live chat writers? E-Write’s Leslie O’Flahavan shares her tips for spotting great writers of email and chat support.<a href="https://www.helpscout.com/helpu/hiring-writing-skills-chat/">Read the full article</a></p>https://www.helpscout.com/helpu/hiring-writing-skills-chat/https://www.helpscout.com/helpu/hiring-writing-skills-chat/<p>Can you hire people who are great email writers *and* live chat writers? E-Write’s Leslie O’Flahavan shares her tips for spotting great writers of email and chat support.<a href="https://www.helpscout.com/helpu/hiring-writing-skills-chat/">Read the full article</a></p>https://www.helpscout.com/helpu/consolidating-customer-support-tools/https://www.helpscout.com/helpu/consolidating-customer-support-tools/<p>A guide to thoughtfully reducing the number of separate tools your company uses to create and manage the customer service experience, and why it matters.<a href="https://www.helpscout.com/helpu/consolidating-customer-support-tools/">Read the full article</a></p>https://www.helpscout.com/helpu/consolidating-customer-support-tools/https://www.helpscout.com/helpu/consolidating-customer-support-tools/<p>A guide to thoughtfully reducing the number of separate tools your company uses to create and manage the customer service experience, and why it matters.<a href="https://www.helpscout.com/helpu/consolidating-customer-support-tools/">Read the full article</a></p>https://www.helpscout.com/helpu/consolidating-customer-support-tools/https://www.helpscout.com/helpu/consolidating-customer-support-tools/<p>A guide to thoughtfully reducing the number of separate tools your company uses to create and manage the customer service experience, and why it matters.<a href="https://www.helpscout.com/helpu/consolidating-customer-support-tools/">Read the full article</a></p>https://www.helpscout.com/helpu/consolidating-customer-support-tools/https://www.helpscout.com/helpu/consolidating-customer-support-tools/<p>A guide to thoughtfully reducing the number of separate tools your company uses to create and manage the customer service experience, and why it matters.<a href="https://www.helpscout.com/helpu/consolidating-customer-support-tools/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-vs-customer-experience/https://www.helpscout.com/blog/customer-service-vs-customer-experience/<p>The terms customer service and customer experience are often confused or used interchangeably. They’re not the same thing, but they are related.<a href="https://www.helpscout.com/blog/customer-service-vs-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-vs-customer-support/https://www.helpscout.com/blog/customer-service-vs-customer-support/<p>Customer support is a specific type of customer service involving skills such as documentation, product feedback, and technical problem solving.<a href="https://www.helpscout.com/blog/customer-service-vs-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-vs-customer-success/https://www.helpscout.com/blog/customer-support-vs-customer-success/<p>Customer Support and Customer Success teams share similar skill sets and goals, but they use different approaches.<a href="https://www.helpscout.com/blog/customer-support-vs-customer-success/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-vs-customer-experience/https://www.helpscout.com/blog/customer-service-vs-customer-experience/<p>The terms customer service and customer experience are often confused or used interchangeably. They’re not the same thing, but they are related.<a href="https://www.helpscout.com/blog/customer-service-vs-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-vs-customer-support/https://www.helpscout.com/blog/customer-service-vs-customer-support/<p>Customer support is a specific type of customer service involving skills such as documentation, product feedback, and technical problem solving.<a href="https://www.helpscout.com/blog/customer-service-vs-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-vs-customer-success/https://www.helpscout.com/blog/customer-support-vs-customer-success/<p>Customer Support and Customer Success teams share similar skill sets and goals, but they use different approaches.<a href="https://www.helpscout.com/blog/customer-support-vs-customer-success/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-vs-customer-experience/https://www.helpscout.com/blog/customer-service-vs-customer-experience/<p>The terms customer service and customer experience are often confused or used interchangeably. They’re not the same thing, but they are related.<a href="https://www.helpscout.com/blog/customer-service-vs-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-vs-customer-support/https://www.helpscout.com/blog/customer-service-vs-customer-support/<p>Customer support is a specific type of customer service involving skills such as documentation, product feedback, and technical problem solving.<a href="https://www.helpscout.com/blog/customer-service-vs-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-vs-customer-success/https://www.helpscout.com/blog/customer-support-vs-customer-success/<p>Customer Support and Customer Success teams share similar skill sets and goals, but they use different approaches.<a href="https://www.helpscout.com/blog/customer-support-vs-customer-success/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-vs-customer-experience/https://www.helpscout.com/blog/customer-service-vs-customer-experience/<p>The terms customer service and customer experience are often confused or used interchangeably. They’re not the same thing, but they are related.<a href="https://www.helpscout.com/blog/customer-service-vs-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-vs-customer-support/https://www.helpscout.com/blog/customer-service-vs-customer-support/<p>Customer support is a specific type of customer service involving skills such as documentation, product feedback, and technical problem solving.<a href="https://www.helpscout.com/blog/customer-service-vs-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/customer-support-vs-customer-success/https://www.helpscout.com/blog/customer-support-vs-customer-success/<p>Customer Support and Customer Success teams share similar skill sets and goals, but they use different approaches.<a href="https://www.helpscout.com/blog/customer-support-vs-customer-success/">Read the full article</a></p>https://www.helpscout.com/blog/fostering-inclusivity/https://www.helpscout.com/blog/fostering-inclusivity/<p>You can help foster diversity and inclusion (D&I) in the workplace — no matter what your role is.<a href="https://www.helpscout.com/blog/fostering-inclusivity/">Read the full article</a></p>https://www.helpscout.com/blog/fostering-inclusivity/https://www.helpscout.com/blog/fostering-inclusivity/<p>You can help foster diversity and inclusion (D&I) in the workplace — no matter what your role is.<a href="https://www.helpscout.com/blog/fostering-inclusivity/">Read the full article</a></p>https://www.helpscout.com/blog/fostering-inclusivity/https://www.helpscout.com/blog/fostering-inclusivity/<p>You can help foster diversity and inclusion (D&I) in the workplace — no matter what your role is.<a href="https://www.helpscout.com/blog/fostering-inclusivity/">Read the full article</a></p>https://www.helpscout.com/blog/fostering-inclusivity/https://www.helpscout.com/blog/fostering-inclusivity/<p>You can help foster diversity and inclusion (D&I) in the workplace — no matter what your role is.<a href="https://www.helpscout.com/blog/fostering-inclusivity/">Read the full article</a></p>https://www.helpscout.com/blog/cheap-customers/https://www.helpscout.com/blog/cheap-customers/<p>Cheap customers aren’t sale-chasers; they just feel more buying pain. Here’s how to get “cheap” customers to spend more by minimizing that buying pain.<a href="https://www.helpscout.com/blog/cheap-customers/">Read the full article</a></p>https://www.helpscout.com/blog/cheap-customers/https://www.helpscout.com/blog/cheap-customers/<p>Cheap customers aren’t sale-chasers; they just feel more buying pain. Here’s how to get “cheap” customers to spend more by minimizing that buying pain.<a href="https://www.helpscout.com/blog/cheap-customers/">Read the full article</a></p>https://www.helpscout.com/blog/cheap-customers/https://www.helpscout.com/blog/cheap-customers/<p>Cheap customers aren’t sale-chasers; they just feel more buying pain. Here’s how to get “cheap” customers to spend more by minimizing that buying pain.<a href="https://www.helpscout.com/blog/cheap-customers/">Read the full article</a></p>https://www.helpscout.com/blog/cheap-customers/https://www.helpscout.com/blog/cheap-customers/<p>Cheap customers aren’t sale-chasers; they just feel more buying pain. Here’s how to get “cheap” customers to spend more by minimizing that buying pain.<a href="https://www.helpscout.com/blog/cheap-customers/">Read the full article</a></p>https://www.helpscout.com/helpu/future-humans-customer-service/https://www.helpscout.com/helpu/future-humans-customer-service/<p>When AI can answer (some) customer questions, what is the role of humans in support? The answer is bringing human curiosity back into service.<a href="https://www.helpscout.com/helpu/future-humans-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/future-humans-customer-service/https://www.helpscout.com/helpu/future-humans-customer-service/<p>When AI can answer (some) customer questions, what is the role of humans in support? The answer is bringing human curiosity back into service.<a href="https://www.helpscout.com/helpu/future-humans-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/future-humans-customer-service/https://www.helpscout.com/helpu/future-humans-customer-service/<p>When AI can answer (some) customer questions, what is the role of humans in support? The answer is bringing human curiosity back into service.<a href="https://www.helpscout.com/helpu/future-humans-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/future-humans-customer-service/https://www.helpscout.com/helpu/future-humans-customer-service/<p>When AI can answer (some) customer questions, what is the role of humans in support? The answer is bringing human curiosity back into service.<a href="https://www.helpscout.com/helpu/future-humans-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-negotiate/https://www.helpscout.com/blog/how-to-negotiate/<p>Negotiation is fundamentally about human interaction.<a href="https://www.helpscout.com/blog/how-to-negotiate/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-negotiate/https://www.helpscout.com/blog/how-to-negotiate/<p>Negotiation is fundamentally about human interaction.<a href="https://www.helpscout.com/blog/how-to-negotiate/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-negotiate/https://www.helpscout.com/blog/how-to-negotiate/<p>Negotiation is fundamentally about human interaction.<a href="https://www.helpscout.com/blog/how-to-negotiate/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-negotiate/https://www.helpscout.com/blog/how-to-negotiate/<p>Negotiation is fundamentally about human interaction.<a href="https://www.helpscout.com/blog/how-to-negotiate/">Read the full article</a></p>https://www.helpscout.com/blog/remote-culture/https://www.helpscout.com/blog/remote-culture/<p>Choosing a remote company culture gives us a considerable advantage that you can’t buy: We have access to people most companies don’t.<a href="https://www.helpscout.com/blog/remote-culture/">Read the full article</a></p>https://www.helpscout.com/blog/remote-culture/https://www.helpscout.com/blog/remote-culture/<p>Choosing a remote company culture gives us a considerable advantage that you can’t buy: We have access to people most companies don’t.<a href="https://www.helpscout.com/blog/remote-culture/">Read the full article</a></p>https://www.helpscout.com/blog/remote-culture/https://www.helpscout.com/blog/remote-culture/<p>Choosing a remote company culture gives us a considerable advantage that you can’t buy: We have access to people most companies don’t.<a href="https://www.helpscout.com/blog/remote-culture/">Read the full article</a></p>https://www.helpscout.com/blog/remote-culture/https://www.helpscout.com/blog/remote-culture/<p>Choosing a remote company culture gives us a considerable advantage that you can’t buy: We have access to people most companies don’t.<a href="https://www.helpscout.com/blog/remote-culture/">Read the full article</a></p>https://www.helpscout.com/helpu/one-on-ones-support/https://www.helpscout.com/helpu/one-on-ones-support/<p>Effective one-on-one meetings are a powerful tool for building strong, effective support teams. Here’s how to do it right.<a href="https://www.helpscout.com/helpu/one-on-ones-support/">Read the full article</a></p>https://www.helpscout.com/helpu/one-on-ones-support/https://www.helpscout.com/helpu/one-on-ones-support/<p>Effective one-on-one meetings are a powerful tool for building strong, effective support teams. Here’s how to do it right.<a href="https://www.helpscout.com/helpu/one-on-ones-support/">Read the full article</a></p>https://www.helpscout.com/helpu/one-on-ones-support/https://www.helpscout.com/helpu/one-on-ones-support/<p>Effective one-on-one meetings are a powerful tool for building strong, effective support teams. Here’s how to do it right.<a href="https://www.helpscout.com/helpu/one-on-ones-support/">Read the full article</a></p>https://www.helpscout.com/helpu/one-on-ones-support/https://www.helpscout.com/helpu/one-on-ones-support/<p>Effective one-on-one meetings are a powerful tool for building strong, effective support teams. Here’s how to do it right.<a href="https://www.helpscout.com/helpu/one-on-ones-support/">Read the full article</a></p>https://www.helpscout.com/blog/customer-intimacy/https://www.helpscout.com/blog/customer-intimacy/<p>Customer intimacy is a two-way connection, and these days you can’t scale your business without fostering it.<a href="https://www.helpscout.com/blog/customer-intimacy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-intimacy/https://www.helpscout.com/blog/customer-intimacy/<p>Customer intimacy is a two-way connection, and these days you can’t scale your business without fostering it.<a href="https://www.helpscout.com/blog/customer-intimacy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-intimacy/https://www.helpscout.com/blog/customer-intimacy/<p>Customer intimacy is a two-way connection, and these days you can’t scale your business without fostering it.<a href="https://www.helpscout.com/blog/customer-intimacy/">Read the full article</a></p>https://www.helpscout.com/blog/customer-intimacy/https://www.helpscout.com/blog/customer-intimacy/<p>Customer intimacy is a two-way connection, and these days you can’t scale your business without fostering it.<a href="https://www.helpscout.com/blog/customer-intimacy/">Read the full article</a></p>https://www.helpscout.com/helpu/cards-against-humanity-scale-service/https://www.helpscout.com/helpu/cards-against-humanity-scale-service/<p>Cards Against Humanity is a small company with a strong personality and a lot of passionate customers. Discover how their support team scales up while maintaining quality and a clear voice.<a href="https://www.helpscout.com/helpu/cards-against-humanity-scale-service/">Read the full article</a></p>https://www.helpscout.com/helpu/cards-against-humanity-scale-service/https://www.helpscout.com/helpu/cards-against-humanity-scale-service/<p>Cards Against Humanity is a small company with a strong personality and a lot of passionate customers. Discover how their support team scales up while maintaining quality and a clear voice.<a href="https://www.helpscout.com/helpu/cards-against-humanity-scale-service/">Read the full article</a></p>https://www.helpscout.com/helpu/cards-against-humanity-scale-service/https://www.helpscout.com/helpu/cards-against-humanity-scale-service/<p>Cards Against Humanity is a small company with a strong personality and a lot of passionate customers. Discover how their support team scales up while maintaining quality and a clear voice.<a href="https://www.helpscout.com/helpu/cards-against-humanity-scale-service/">Read the full article</a></p>https://www.helpscout.com/helpu/cards-against-humanity-scale-service/https://www.helpscout.com/helpu/cards-against-humanity-scale-service/<p>Cards Against Humanity is a small company with a strong personality and a lot of passionate customers. Discover how their support team scales up while maintaining quality and a clear voice.<a href="https://www.helpscout.com/helpu/cards-against-humanity-scale-service/">Read the full article</a></p>https://www.helpscout.com/blog/data-security-breach/https://www.helpscout.com/blog/data-security-breach/<p>Customer loyalty can suffer after a data security breach. Make sure your company is prepared with a (helpful, human) response plan.<a href="https://www.helpscout.com/blog/data-security-breach/">Read the full article</a></p>https://www.helpscout.com/blog/data-security-breach/https://www.helpscout.com/blog/data-security-breach/<p>Customer loyalty can suffer after a data security breach. Make sure your company is prepared with a (helpful, human) response plan.<a href="https://www.helpscout.com/blog/data-security-breach/">Read the full article</a></p>https://www.helpscout.com/blog/data-security-breach/https://www.helpscout.com/blog/data-security-breach/<p>Customer loyalty can suffer after a data security breach. Make sure your company is prepared with a (helpful, human) response plan.<a href="https://www.helpscout.com/blog/data-security-breach/">Read the full article</a></p>https://www.helpscout.com/blog/data-security-breach/https://www.helpscout.com/blog/data-security-breach/<p>Customer loyalty can suffer after a data security breach. Make sure your company is prepared with a (helpful, human) response plan.<a href="https://www.helpscout.com/blog/data-security-breach/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-preview-ui/https://www.helpscout.com/blog/beacon-preview-ui/<p>A preview of the user interface in the new version of Help Scout’s Beacon product.<a href="https://www.helpscout.com/blog/beacon-preview-ui/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-preview-ui/https://www.helpscout.com/blog/beacon-preview-ui/<p>A preview of the user interface in the new version of Help Scout’s Beacon product.<a href="https://www.helpscout.com/blog/beacon-preview-ui/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-preview-ui/https://www.helpscout.com/blog/beacon-preview-ui/<p>A preview of the user interface in the new version of Help Scout’s Beacon product.<a href="https://www.helpscout.com/blog/beacon-preview-ui/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-preview-ui/https://www.helpscout.com/blog/beacon-preview-ui/<p>A preview of the user interface in the new version of Help Scout’s Beacon product.<a href="https://www.helpscout.com/blog/beacon-preview-ui/">Read the full article</a></p>https://www.helpscout.com/helpu/migrating-customer-query/https://www.helpscout.com/helpu/migrating-customer-query/<p>How to smoothly move a conversation from one channel to another without upsetting your customer.<a href="https://www.helpscout.com/helpu/migrating-customer-query/">Read the full article</a></p>https://www.helpscout.com/helpu/migrating-customer-query/https://www.helpscout.com/helpu/migrating-customer-query/<p>How to smoothly move a conversation from one channel to another without upsetting your customer.<a href="https://www.helpscout.com/helpu/migrating-customer-query/">Read the full article</a></p>https://www.helpscout.com/helpu/migrating-customer-query/https://www.helpscout.com/helpu/migrating-customer-query/<p>How to smoothly move a conversation from one channel to another without upsetting your customer.<a href="https://www.helpscout.com/helpu/migrating-customer-query/">Read the full article</a></p>https://www.helpscout.com/helpu/migrating-customer-query/https://www.helpscout.com/helpu/migrating-customer-query/<p>How to smoothly move a conversation from one channel to another without upsetting your customer.<a href="https://www.helpscout.com/helpu/migrating-customer-query/">Read the full article</a></p>https://www.helpscout.com/blog/you-dont-need-crm/https://www.helpscout.com/blog/you-dont-need-crm/<p>CRM software, customer relationship management, and customer support are different but related — how do businesses know which they need, and when?<a href="https://www.helpscout.com/blog/you-dont-need-crm/">Read the full article</a></p>https://www.helpscout.com/blog/you-dont-need-crm/https://www.helpscout.com/blog/you-dont-need-crm/<p>CRM software, customer relationship management, and customer support are different but related — how do businesses know which they need, and when?<a href="https://www.helpscout.com/blog/you-dont-need-crm/">Read the full article</a></p>https://www.helpscout.com/blog/you-dont-need-crm/https://www.helpscout.com/blog/you-dont-need-crm/<p>CRM software, customer relationship management, and customer support are different but related — how do businesses know which they need, and when?<a href="https://www.helpscout.com/blog/you-dont-need-crm/">Read the full article</a></p>https://www.helpscout.com/blog/you-dont-need-crm/https://www.helpscout.com/blog/you-dont-need-crm/<p>CRM software, customer relationship management, and customer support are different but related — how do businesses know which they need, and when?<a href="https://www.helpscout.com/blog/you-dont-need-crm/">Read the full article</a></p>https://www.helpscout.com/helpu/what-customers-need/https://www.helpscout.com/helpu/what-customers-need/<p>Take the right steps to reach solutions that solve your customers’ core problems.<a href="https://www.helpscout.com/helpu/what-customers-need/">Read the full article</a></p>https://www.helpscout.com/helpu/what-customers-need/https://www.helpscout.com/helpu/what-customers-need/<p>Take the right steps to reach solutions that solve your customers’ core problems.<a href="https://www.helpscout.com/helpu/what-customers-need/">Read the full article</a></p>https://www.helpscout.com/helpu/what-customers-need/https://www.helpscout.com/helpu/what-customers-need/<p>Take the right steps to reach solutions that solve your customers’ core problems.<a href="https://www.helpscout.com/helpu/what-customers-need/">Read the full article</a></p>https://www.helpscout.com/helpu/what-customers-need/https://www.helpscout.com/helpu/what-customers-need/<p>Take the right steps to reach solutions that solve your customers’ core problems.<a href="https://www.helpscout.com/helpu/what-customers-need/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-preview-chat/https://www.helpscout.com/blog/beacon-preview-chat/<p>A preview of how the live chat function will work in the new version of Help Scout’s Beacon product.<a href="https://www.helpscout.com/blog/beacon-preview-chat/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-preview-chat/https://www.helpscout.com/blog/beacon-preview-chat/<p>A preview of how the live chat function will work in the new version of Help Scout’s Beacon product.<a href="https://www.helpscout.com/blog/beacon-preview-chat/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-preview-chat/https://www.helpscout.com/blog/beacon-preview-chat/<p>A preview of how the live chat function will work in the new version of Help Scout’s Beacon product.<a href="https://www.helpscout.com/blog/beacon-preview-chat/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-preview-chat/https://www.helpscout.com/blog/beacon-preview-chat/<p>A preview of how the live chat function will work in the new version of Help Scout’s Beacon product.<a href="https://www.helpscout.com/blog/beacon-preview-chat/">Read the full article</a></p>https://www.helpscout.com/blog/writing-support-emails/https://www.helpscout.com/blog/writing-support-emails/<p>When writing customer service emails, you want to be sure you’re communicating clearly. Here’s the playbook.<a href="https://www.helpscout.com/blog/writing-support-emails/">Read the full article</a></p>https://www.helpscout.com/blog/writing-support-emails/https://www.helpscout.com/blog/writing-support-emails/<p>When writing customer service emails, you want to be sure you’re communicating clearly. Here’s the playbook.<a href="https://www.helpscout.com/blog/writing-support-emails/">Read the full article</a></p>https://www.helpscout.com/blog/writing-support-emails/https://www.helpscout.com/blog/writing-support-emails/<p>When writing customer service emails, you want to be sure you’re communicating clearly. Here’s the playbook.<a href="https://www.helpscout.com/blog/writing-support-emails/">Read the full article</a></p>https://www.helpscout.com/blog/writing-support-emails/https://www.helpscout.com/blog/writing-support-emails/<p>When writing customer service emails, you want to be sure you’re communicating clearly. Here’s the playbook.<a href="https://www.helpscout.com/blog/writing-support-emails/">Read the full article</a></p>https://www.helpscout.com/helpu/support-driven-product-ux/https://www.helpscout.com/helpu/support-driven-product-ux/<p>Support teams are a treasure trove of customer stories. Here’s how small teams can make those stories actionable for the rest of the company.<a href="https://www.helpscout.com/helpu/support-driven-product-ux/">Read the full article</a></p>https://www.helpscout.com/helpu/support-driven-product-ux/https://www.helpscout.com/helpu/support-driven-product-ux/<p>Support teams are a treasure trove of customer stories. Here’s how small teams can make those stories actionable for the rest of the company.<a href="https://www.helpscout.com/helpu/support-driven-product-ux/">Read the full article</a></p>https://www.helpscout.com/helpu/support-driven-product-ux/https://www.helpscout.com/helpu/support-driven-product-ux/<p>Support teams are a treasure trove of customer stories. Here’s how small teams can make those stories actionable for the rest of the company.<a href="https://www.helpscout.com/helpu/support-driven-product-ux/">Read the full article</a></p>https://www.helpscout.com/helpu/support-driven-product-ux/https://www.helpscout.com/helpu/support-driven-product-ux/<p>Support teams are a treasure trove of customer stories. Here’s how small teams can make those stories actionable for the rest of the company.<a href="https://www.helpscout.com/helpu/support-driven-product-ux/">Read the full article</a></p>https://www.helpscout.com/blog/inbox-zero-customer-support/https://www.helpscout.com/blog/inbox-zero-customer-support/<p>Inbox Zero for customer service teams isn’t a myth. Here’s the best way to get to an empty email inbox.<a href="https://www.helpscout.com/blog/inbox-zero-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/inbox-zero-customer-support/https://www.helpscout.com/blog/inbox-zero-customer-support/<p>Inbox Zero for customer service teams isn’t a myth. Here’s the best way to get to an empty email inbox.<a href="https://www.helpscout.com/blog/inbox-zero-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/inbox-zero-customer-support/https://www.helpscout.com/blog/inbox-zero-customer-support/<p>Inbox Zero for customer service teams isn’t a myth. Here’s the best way to get to an empty email inbox.<a href="https://www.helpscout.com/blog/inbox-zero-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/inbox-zero-customer-support/https://www.helpscout.com/blog/inbox-zero-customer-support/<p>Inbox Zero for customer service teams isn’t a myth. Here’s the best way to get to an empty email inbox.<a href="https://www.helpscout.com/blog/inbox-zero-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/fast-customer-service/https://www.helpscout.com/blog/fast-customer-service/<p>Fast customer service is key in time-sensitive industries like travel — here’s how train booking service Loco2 optimizes for speedy support.<a href="https://www.helpscout.com/blog/fast-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/fast-customer-service/https://www.helpscout.com/blog/fast-customer-service/<p>Fast customer service is key in time-sensitive industries like travel — here’s how train booking service Loco2 optimizes for speedy support.<a href="https://www.helpscout.com/blog/fast-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/fast-customer-service/https://www.helpscout.com/blog/fast-customer-service/<p>Fast customer service is key in time-sensitive industries like travel — here’s how train booking service Loco2 optimizes for speedy support.<a href="https://www.helpscout.com/blog/fast-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/fast-customer-service/https://www.helpscout.com/blog/fast-customer-service/<p>Fast customer service is key in time-sensitive industries like travel — here’s how train booking service Loco2 optimizes for speedy support.<a href="https://www.helpscout.com/blog/fast-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/experiential-marketing/https://www.helpscout.com/blog/experiential-marketing/<p>What is experiential marketing? Check out these 9 examples from highly creative companies.<a href="https://www.helpscout.com/blog/experiential-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/experiential-marketing/https://www.helpscout.com/blog/experiential-marketing/<p>What is experiential marketing? Check out these 9 examples from highly creative companies.<a href="https://www.helpscout.com/blog/experiential-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/experiential-marketing/https://www.helpscout.com/blog/experiential-marketing/<p>What is experiential marketing? Check out these 9 examples from highly creative companies.<a href="https://www.helpscout.com/blog/experiential-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/experiential-marketing/https://www.helpscout.com/blog/experiential-marketing/<p>What is experiential marketing? Check out these 9 examples from highly creative companies.<a href="https://www.helpscout.com/blog/experiential-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-preview/https://www.helpscout.com/blog/beacon-preview/<p>A preview of the big improvements we’re making to Beacon, our embeddable, on-site support widget.<a href="https://www.helpscout.com/blog/beacon-preview/">Read the full article</a></p>https://www.helpscout.com/blog/multichannel-support/https://www.helpscout.com/blog/multichannel-support/<p>Which is better, an omnichannel support solution or a custom, multichannel stack? There’s a better middle ground.<a href="https://www.helpscout.com/blog/multichannel-support/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-preview/https://www.helpscout.com/blog/beacon-preview/<p>A preview of the big improvements we’re making to Beacon, our embeddable, on-site support widget.<a href="https://www.helpscout.com/blog/beacon-preview/">Read the full article</a></p>https://www.helpscout.com/blog/multichannel-support/https://www.helpscout.com/blog/multichannel-support/<p>Which is better, an omnichannel support solution or a custom, multichannel stack? There’s a better middle ground.<a href="https://www.helpscout.com/blog/multichannel-support/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-preview/https://www.helpscout.com/blog/beacon-preview/<p>A preview of the big improvements we’re making to Beacon, our embeddable, on-site support widget.<a href="https://www.helpscout.com/blog/beacon-preview/">Read the full article</a></p>https://www.helpscout.com/blog/multichannel-support/https://www.helpscout.com/blog/multichannel-support/<p>Which is better, an omnichannel support solution or a custom, multichannel stack? There’s a better middle ground.<a href="https://www.helpscout.com/blog/multichannel-support/">Read the full article</a></p>https://www.helpscout.com/blog/beacon-preview/https://www.helpscout.com/blog/beacon-preview/<p>A preview of the big improvements we’re making to Beacon, our embeddable, on-site support widget.<a href="https://www.helpscout.com/blog/beacon-preview/">Read the full article</a></p>https://www.helpscout.com/blog/multichannel-support/https://www.helpscout.com/blog/multichannel-support/<p>Which is better, an omnichannel support solution or a custom, multichannel stack? There’s a better middle ground.<a href="https://www.helpscout.com/blog/multichannel-support/">Read the full article</a></p>https://www.helpscout.com/helpu/mailchimp-support-product-analysts/https://www.helpscout.com/helpu/mailchimp-support-product-analysts/<p>As teams grow, the gap between product and customer widens. Find out how Mailchimp’s Support Product Analysts bridge that gap.<a href="https://www.helpscout.com/helpu/mailchimp-support-product-analysts/">Read the full article</a></p>https://www.helpscout.com/helpu/mailchimp-support-product-analysts/https://www.helpscout.com/helpu/mailchimp-support-product-analysts/<p>As teams grow, the gap between product and customer widens. Find out how Mailchimp’s Support Product Analysts bridge that gap.<a href="https://www.helpscout.com/helpu/mailchimp-support-product-analysts/">Read the full article</a></p>https://www.helpscout.com/helpu/mailchimp-support-product-analysts/https://www.helpscout.com/helpu/mailchimp-support-product-analysts/<p>As teams grow, the gap between product and customer widens. Find out how Mailchimp’s Support Product Analysts bridge that gap.<a href="https://www.helpscout.com/helpu/mailchimp-support-product-analysts/">Read the full article</a></p>https://www.helpscout.com/helpu/mailchimp-support-product-analysts/https://www.helpscout.com/helpu/mailchimp-support-product-analysts/<p>As teams grow, the gap between product and customer widens. Find out how Mailchimp’s Support Product Analysts bridge that gap.<a href="https://www.helpscout.com/helpu/mailchimp-support-product-analysts/">Read the full article</a></p>https://www.helpscout.com/helpu/future-of-self-service/https://www.helpscout.com/helpu/future-of-self-service/<p>How will our customers help themselves in 2018 and beyond? A review of the near future of customer self-service technologies and trends.<a href="https://www.helpscout.com/helpu/future-of-self-service/">Read the full article</a></p>https://www.helpscout.com/helpu/future-of-self-service/https://www.helpscout.com/helpu/future-of-self-service/<p>How will our customers help themselves in 2018 and beyond? A review of the near future of customer self-service technologies and trends.<a href="https://www.helpscout.com/helpu/future-of-self-service/">Read the full article</a></p>https://www.helpscout.com/helpu/future-of-self-service/https://www.helpscout.com/helpu/future-of-self-service/<p>How will our customers help themselves in 2018 and beyond? A review of the near future of customer self-service technologies and trends.<a href="https://www.helpscout.com/helpu/future-of-self-service/">Read the full article</a></p>https://www.helpscout.com/helpu/future-of-self-service/https://www.helpscout.com/helpu/future-of-self-service/<p>How will our customers help themselves in 2018 and beyond? A review of the near future of customer self-service technologies and trends.<a href="https://www.helpscout.com/helpu/future-of-self-service/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-next-frontier/https://www.helpscout.com/blog/customer-service-next-frontier/<p>Self-service is the new competitive differentiator. Learn how Help Scout's addressing that and redefining self-service customer support.<a href="https://www.helpscout.com/blog/customer-service-next-frontier/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-next-frontier/https://www.helpscout.com/blog/customer-service-next-frontier/<p>Self-service is the new competitive differentiator. Learn how Help Scout's addressing that and redefining self-service customer support.<a href="https://www.helpscout.com/blog/customer-service-next-frontier/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-next-frontier/https://www.helpscout.com/blog/customer-service-next-frontier/<p>Self-service is the new competitive differentiator. Learn how Help Scout's addressing that and redefining self-service customer support.<a href="https://www.helpscout.com/blog/customer-service-next-frontier/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-next-frontier/https://www.helpscout.com/blog/customer-service-next-frontier/<p>Self-service is the new competitive differentiator. Learn how Help Scout's addressing that and redefining self-service customer support.<a href="https://www.helpscout.com/blog/customer-service-next-frontier/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-first-time-customers/https://www.helpscout.com/blog/small-business-first-time-customers/<p>Is your small business providing an exceptional experience to new customers? If not, it should be. Here’s how. <a href="https://www.helpscout.com/blog/small-business-first-time-customers/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-first-time-customers/https://www.helpscout.com/blog/small-business-first-time-customers/<p>Is your small business providing an exceptional experience to new customers? If not, it should be. Here’s how. <a href="https://www.helpscout.com/blog/small-business-first-time-customers/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-first-time-customers/https://www.helpscout.com/blog/small-business-first-time-customers/<p>Is your small business providing an exceptional experience to new customers? If not, it should be. Here’s how. <a href="https://www.helpscout.com/blog/small-business-first-time-customers/">Read the full article</a></p>https://www.helpscout.com/blog/small-business-first-time-customers/https://www.helpscout.com/blog/small-business-first-time-customers/<p>Is your small business providing an exceptional experience to new customers? If not, it should be. Here’s how. <a href="https://www.helpscout.com/blog/small-business-first-time-customers/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-marketing/https://www.helpscout.com/blog/customer-service-marketing/<p>Marketing and customer service teams can improve the customer experience (CX) by rejecting the silo mentality and working together. Here’s how.<a href="https://www.helpscout.com/blog/customer-service-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-marketing/https://www.helpscout.com/blog/customer-service-marketing/<p>Marketing and customer service teams can improve the customer experience (CX) by rejecting the silo mentality and working together. Here’s how.<a href="https://www.helpscout.com/blog/customer-service-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-marketing/https://www.helpscout.com/blog/customer-service-marketing/<p>Marketing and customer service teams can improve the customer experience (CX) by rejecting the silo mentality and working together. Here’s how.<a href="https://www.helpscout.com/blog/customer-service-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/customer-service-marketing/https://www.helpscout.com/blog/customer-service-marketing/<p>Marketing and customer service teams can improve the customer experience (CX) by rejecting the silo mentality and working together. Here’s how.<a href="https://www.helpscout.com/blog/customer-service-marketing/">Read the full article</a></p>https://www.helpscout.com/lp/choosing-help-desk/https://www.helpscout.com/lp/choosing-help-desk/<p><a href="https://www.helpscout.com/lp/choosing-help-desk/">Read the full article</a></p>https://www.helpscout.com/lp/choosing-help-desk/https://www.helpscout.com/lp/choosing-help-desk/<p><a href="https://www.helpscout.com/lp/choosing-help-desk/">Read the full article</a></p>https://www.helpscout.com/lp/choosing-help-desk/https://www.helpscout.com/lp/choosing-help-desk/<p><a href="https://www.helpscout.com/lp/choosing-help-desk/">Read the full article</a></p>https://www.helpscout.com/lp/choosing-help-desk/https://www.helpscout.com/lp/choosing-help-desk/<p><a href="https://www.helpscout.com/lp/choosing-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/flexible-working/https://www.helpscout.com/blog/flexible-working/<p>Flexible working arrangements benefit companies and their employees. So why isn’t everyone doing it yet?<a href="https://www.helpscout.com/blog/flexible-working/">Read the full article</a></p>https://www.helpscout.com/blog/flexible-working/https://www.helpscout.com/blog/flexible-working/<p>Flexible working arrangements benefit companies and their employees. So why isn’t everyone doing it yet?<a href="https://www.helpscout.com/blog/flexible-working/">Read the full article</a></p>https://www.helpscout.com/blog/flexible-working/https://www.helpscout.com/blog/flexible-working/<p>Flexible working arrangements benefit companies and their employees. So why isn’t everyone doing it yet?<a href="https://www.helpscout.com/blog/flexible-working/">Read the full article</a></p>https://www.helpscout.com/blog/flexible-working/https://www.helpscout.com/blog/flexible-working/<p>Flexible working arrangements benefit companies and their employees. So why isn’t everyone doing it yet?<a href="https://www.helpscout.com/blog/flexible-working/">Read the full article</a></p>https://www.helpscout.com/blog/work-from-home-customer-service/https://www.helpscout.com/blog/work-from-home-customer-service/<p>Customer service jobs from home are increasingly common — here’s what you need to know to acquire and excel at a home-based customer service job.<a href="https://www.helpscout.com/blog/work-from-home-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/work-from-home-customer-service/https://www.helpscout.com/blog/work-from-home-customer-service/<p>Customer service jobs from home are increasingly common — here’s what you need to know to acquire and excel at a home-based customer service job.<a href="https://www.helpscout.com/blog/work-from-home-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/work-from-home-customer-service/https://www.helpscout.com/blog/work-from-home-customer-service/<p>Customer service jobs from home are increasingly common — here’s what you need to know to acquire and excel at a home-based customer service job.<a href="https://www.helpscout.com/blog/work-from-home-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/work-from-home-customer-service/https://www.helpscout.com/blog/work-from-home-customer-service/<p>Customer service jobs from home are increasingly common — here’s what you need to know to acquire and excel at a home-based customer service job.<a href="https://www.helpscout.com/blog/work-from-home-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-connectivity/https://www.helpscout.com/blog/remote-team-connectivity/<p>For co-located companies, closeness happens almost organically over lunch, coffee breaks or a cheeky beer after work. But how does this translate to a remote team? Here are 6 tips to keeping your remote team connected.<a href="https://www.helpscout.com/blog/remote-team-connectivity/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-connectivity/https://www.helpscout.com/blog/remote-team-connectivity/<p>For co-located companies, closeness happens almost organically over lunch, coffee breaks or a cheeky beer after work. But how does this translate to a remote team? Here are 6 tips to keeping your remote team connected.<a href="https://www.helpscout.com/blog/remote-team-connectivity/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-connectivity/https://www.helpscout.com/blog/remote-team-connectivity/<p>For co-located companies, closeness happens almost organically over lunch, coffee breaks or a cheeky beer after work. But how does this translate to a remote team? Here are 6 tips to keeping your remote team connected.<a href="https://www.helpscout.com/blog/remote-team-connectivity/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-connectivity/https://www.helpscout.com/blog/remote-team-connectivity/<p>For co-located companies, closeness happens almost organically over lunch, coffee breaks or a cheeky beer after work. But how does this translate to a remote team? Here are 6 tips to keeping your remote team connected.<a href="https://www.helpscout.com/blog/remote-team-connectivity/">Read the full article</a></p>https://www.helpscout.com/helpu/saas-support-revenue/https://www.helpscout.com/helpu/saas-support-revenue/<p>Customer support isn’t a cost center, it’s a vital bridge between the initial sale and creating long-term value for your customers. Simon Ouderkirk from Automattic challenges customer support teams to fight for the revenue they generate.<a href="https://www.helpscout.com/helpu/saas-support-revenue/">Read the full article</a></p>https://www.helpscout.com/helpu/saas-support-revenue/https://www.helpscout.com/helpu/saas-support-revenue/<p>Customer support isn’t a cost center, it’s a vital bridge between the initial sale and creating long-term value for your customers. Simon Ouderkirk from Automattic challenges customer support teams to fight for the revenue they generate.<a href="https://www.helpscout.com/helpu/saas-support-revenue/">Read the full article</a></p>https://www.helpscout.com/helpu/saas-support-revenue/https://www.helpscout.com/helpu/saas-support-revenue/<p>Customer support isn’t a cost center, it’s a vital bridge between the initial sale and creating long-term value for your customers. Simon Ouderkirk from Automattic challenges customer support teams to fight for the revenue they generate.<a href="https://www.helpscout.com/helpu/saas-support-revenue/">Read the full article</a></p>https://www.helpscout.com/helpu/saas-support-revenue/https://www.helpscout.com/helpu/saas-support-revenue/<p>Customer support isn’t a cost center, it’s a vital bridge between the initial sale and creating long-term value for your customers. Simon Ouderkirk from Automattic challenges customer support teams to fight for the revenue they generate.<a href="https://www.helpscout.com/helpu/saas-support-revenue/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-respond-to-positive-yelp-reviews/https://www.helpscout.com/blog/how-to-respond-to-positive-yelp-reviews/<p>Responding to online customer reviews on sites like Yelp isn’t just the nice thing to do — it’s a solid business practice. Here’s why (and how).<a href="https://www.helpscout.com/blog/how-to-respond-to-positive-yelp-reviews/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-respond-to-positive-yelp-reviews/https://www.helpscout.com/blog/how-to-respond-to-positive-yelp-reviews/<p>Responding to online customer reviews on sites like Yelp isn’t just the nice thing to do — it’s a solid business practice. Here’s why (and how).<a href="https://www.helpscout.com/blog/how-to-respond-to-positive-yelp-reviews/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-respond-to-positive-yelp-reviews/https://www.helpscout.com/blog/how-to-respond-to-positive-yelp-reviews/<p>Responding to online customer reviews on sites like Yelp isn’t just the nice thing to do — it’s a solid business practice. Here’s why (and how).<a href="https://www.helpscout.com/blog/how-to-respond-to-positive-yelp-reviews/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-respond-to-positive-yelp-reviews/https://www.helpscout.com/blog/how-to-respond-to-positive-yelp-reviews/<p>Responding to online customer reviews on sites like Yelp isn’t just the nice thing to do — it’s a solid business practice. Here’s why (and how).<a href="https://www.helpscout.com/blog/how-to-respond-to-positive-yelp-reviews/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-write-conclusions/https://www.helpscout.com/blog/how-to-write-conclusions/<p>Conclusions are tricky, and there’s a lot of conflicting advice about how to write them. Here’s how to write a powerful conclusion that resonates with the reader.<a href="https://www.helpscout.com/blog/how-to-write-conclusions/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-write-conclusions/https://www.helpscout.com/blog/how-to-write-conclusions/<p>Conclusions are tricky, and there’s a lot of conflicting advice about how to write them. Here’s how to write a powerful conclusion that resonates with the reader.<a href="https://www.helpscout.com/blog/how-to-write-conclusions/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-write-conclusions/https://www.helpscout.com/blog/how-to-write-conclusions/<p>Conclusions are tricky, and there’s a lot of conflicting advice about how to write them. Here’s how to write a powerful conclusion that resonates with the reader.<a href="https://www.helpscout.com/blog/how-to-write-conclusions/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-write-conclusions/https://www.helpscout.com/blog/how-to-write-conclusions/<p>Conclusions are tricky, and there’s a lot of conflicting advice about how to write them. Here’s how to write a powerful conclusion that resonates with the reader.<a href="https://www.helpscout.com/blog/how-to-write-conclusions/">Read the full article</a></p>https://www.helpscout.com/helpu/6-steps-customer-focused-culture/https://www.helpscout.com/helpu/6-steps-customer-focused-culture/<p>Having highly skilled customer service staff is not enough to succeed. Here's how to build a company wide culture of service.<a href="https://www.helpscout.com/helpu/6-steps-customer-focused-culture/">Read the full article</a></p>https://www.helpscout.com/helpu/6-steps-customer-focused-culture/https://www.helpscout.com/helpu/6-steps-customer-focused-culture/<p>Having highly skilled customer service staff is not enough to succeed. Here's how to build a company wide culture of service.<a href="https://www.helpscout.com/helpu/6-steps-customer-focused-culture/">Read the full article</a></p>https://www.helpscout.com/helpu/6-steps-customer-focused-culture/https://www.helpscout.com/helpu/6-steps-customer-focused-culture/<p>Having highly skilled customer service staff is not enough to succeed. Here's how to build a company wide culture of service.<a href="https://www.helpscout.com/helpu/6-steps-customer-focused-culture/">Read the full article</a></p>https://www.helpscout.com/helpu/6-steps-customer-focused-culture/https://www.helpscout.com/helpu/6-steps-customer-focused-culture/<p>Having highly skilled customer service staff is not enough to succeed. Here's how to build a company wide culture of service.<a href="https://www.helpscout.com/helpu/6-steps-customer-focused-culture/">Read the full article</a></p>https://www.helpscout.com/blog/working-remotely-while-traveling/https://www.helpscout.com/blog/working-remotely-while-traveling/<p>Remote work allows you to bring your work with you when you travel. Keep these tips in mind to maximize your productivity and time for exploration.<a href="https://www.helpscout.com/blog/working-remotely-while-traveling/">Read the full article</a></p>https://www.helpscout.com/blog/working-remotely-while-traveling/https://www.helpscout.com/blog/working-remotely-while-traveling/<p>Remote work allows you to bring your work with you when you travel. Keep these tips in mind to maximize your productivity and time for exploration.<a href="https://www.helpscout.com/blog/working-remotely-while-traveling/">Read the full article</a></p>https://www.helpscout.com/blog/working-remotely-while-traveling/https://www.helpscout.com/blog/working-remotely-while-traveling/<p>Remote work allows you to bring your work with you when you travel. Keep these tips in mind to maximize your productivity and time for exploration.<a href="https://www.helpscout.com/blog/working-remotely-while-traveling/">Read the full article</a></p>https://www.helpscout.com/blog/working-remotely-while-traveling/https://www.helpscout.com/blog/working-remotely-while-traveling/<p>Remote work allows you to bring your work with you when you travel. Keep these tips in mind to maximize your productivity and time for exploration.<a href="https://www.helpscout.com/blog/working-remotely-while-traveling/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-respond-to-negative-yelp-review/https://www.helpscout.com/blog/how-to-respond-to-negative-yelp-review/<p>Use negative Yelp reviews for customer acquisition by responding with sincerity, honesty and warmth.<a href="https://www.helpscout.com/blog/how-to-respond-to-negative-yelp-review/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-respond-to-negative-yelp-review/https://www.helpscout.com/blog/how-to-respond-to-negative-yelp-review/<p>Use negative Yelp reviews for customer acquisition by responding with sincerity, honesty and warmth.<a href="https://www.helpscout.com/blog/how-to-respond-to-negative-yelp-review/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-respond-to-negative-yelp-review/https://www.helpscout.com/blog/how-to-respond-to-negative-yelp-review/<p>Use negative Yelp reviews for customer acquisition by responding with sincerity, honesty and warmth.<a href="https://www.helpscout.com/blog/how-to-respond-to-negative-yelp-review/">Read the full article</a></p>https://www.helpscout.com/blog/how-to-respond-to-negative-yelp-review/https://www.helpscout.com/blog/how-to-respond-to-negative-yelp-review/<p>Use negative Yelp reviews for customer acquisition by responding with sincerity, honesty and warmth.<a href="https://www.helpscout.com/blog/how-to-respond-to-negative-yelp-review/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-architecture/https://www.helpscout.com/helpu/knowledge-base-architecture/<p>This guide to redesigning your existing knowledge base architecture will help your team and customers get the most out of your help docs.<a href="https://www.helpscout.com/helpu/knowledge-base-architecture/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-architecture/https://www.helpscout.com/helpu/knowledge-base-architecture/<p>This guide to redesigning your existing knowledge base architecture will help your team and customers get the most out of your help docs.<a href="https://www.helpscout.com/helpu/knowledge-base-architecture/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-architecture/https://www.helpscout.com/helpu/knowledge-base-architecture/<p>This guide to redesigning your existing knowledge base architecture will help your team and customers get the most out of your help docs.<a href="https://www.helpscout.com/helpu/knowledge-base-architecture/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-architecture/https://www.helpscout.com/helpu/knowledge-base-architecture/<p>This guide to redesigning your existing knowledge base architecture will help your team and customers get the most out of your help docs.<a href="https://www.helpscout.com/helpu/knowledge-base-architecture/">Read the full article</a></p>https://www.helpscout.com/blog/digital-nomad-hardware-software/https://www.helpscout.com/blog/digital-nomad-hardware-software/<p>The essential list of hardware and software for digital nomads to stay productive on the move.<a href="https://www.helpscout.com/blog/digital-nomad-hardware-software/">Read the full article</a></p>https://www.helpscout.com/blog/digital-nomad-hardware-software/https://www.helpscout.com/blog/digital-nomad-hardware-software/<p>The essential list of hardware and software for digital nomads to stay productive on the move.<a href="https://www.helpscout.com/blog/digital-nomad-hardware-software/">Read the full article</a></p>https://www.helpscout.com/blog/digital-nomad-hardware-software/https://www.helpscout.com/blog/digital-nomad-hardware-software/<p>The essential list of hardware and software for digital nomads to stay productive on the move.<a href="https://www.helpscout.com/blog/digital-nomad-hardware-software/">Read the full article</a></p>https://www.helpscout.com/blog/digital-nomad-hardware-software/https://www.helpscout.com/blog/digital-nomad-hardware-software/<p>The essential list of hardware and software for digital nomads to stay productive on the move.<a href="https://www.helpscout.com/blog/digital-nomad-hardware-software/">Read the full article</a></p>https://www.helpscout.com/blog/new-managers/https://www.helpscout.com/blog/new-managers/<p>One of the most important management skills to learn when becoming a manager for the first time is how to listen to your team.<a href="https://www.helpscout.com/blog/new-managers/">Read the full article</a></p>https://www.helpscout.com/blog/new-managers/https://www.helpscout.com/blog/new-managers/<p>One of the most important management skills to learn when becoming a manager for the first time is how to listen to your team.<a href="https://www.helpscout.com/blog/new-managers/">Read the full article</a></p>https://www.helpscout.com/blog/new-managers/https://www.helpscout.com/blog/new-managers/<p>One of the most important management skills to learn when becoming a manager for the first time is how to listen to your team.<a href="https://www.helpscout.com/blog/new-managers/">Read the full article</a></p>https://www.helpscout.com/blog/new-managers/https://www.helpscout.com/blog/new-managers/<p>One of the most important management skills to learn when becoming a manager for the first time is how to listen to your team.<a href="https://www.helpscout.com/blog/new-managers/">Read the full article</a></p>https://www.helpscout.com/blog/multi-instance/https://www.helpscout.com/blog/multi-instance/<p>These 4 ecommerce companies use Help Scout’s multiple instance feature to provide a personalized experience for different groups of customers.<a href="https://www.helpscout.com/blog/multi-instance/">Read the full article</a></p>https://www.helpscout.com/blog/multi-instance/https://www.helpscout.com/blog/multi-instance/<p>These 4 ecommerce companies use Help Scout’s multiple instance feature to provide a personalized experience for different groups of customers.<a href="https://www.helpscout.com/blog/multi-instance/">Read the full article</a></p>https://www.helpscout.com/blog/multi-instance/https://www.helpscout.com/blog/multi-instance/<p>These 4 ecommerce companies use Help Scout’s multiple instance feature to provide a personalized experience for different groups of customers.<a href="https://www.helpscout.com/blog/multi-instance/">Read the full article</a></p>https://www.helpscout.com/blog/multi-instance/https://www.helpscout.com/blog/multi-instance/<p>These 4 ecommerce companies use Help Scout’s multiple instance feature to provide a personalized experience for different groups of customers.<a href="https://www.helpscout.com/blog/multi-instance/">Read the full article</a></p>https://www.helpscout.com/blog/set-big-goals/https://www.helpscout.com/blog/set-big-goals/<p>The benefits of setting big goals go beyond what happens when you achieve them.<a href="https://www.helpscout.com/blog/set-big-goals/">Read the full article</a></p>https://www.helpscout.com/blog/set-big-goals/https://www.helpscout.com/blog/set-big-goals/<p>The benefits of setting big goals go beyond what happens when you achieve them.<a href="https://www.helpscout.com/blog/set-big-goals/">Read the full article</a></p>https://www.helpscout.com/blog/set-big-goals/https://www.helpscout.com/blog/set-big-goals/<p>The benefits of setting big goals go beyond what happens when you achieve them.<a href="https://www.helpscout.com/blog/set-big-goals/">Read the full article</a></p>https://www.helpscout.com/blog/set-big-goals/https://www.helpscout.com/blog/set-big-goals/<p>The benefits of setting big goals go beyond what happens when you achieve them.<a href="https://www.helpscout.com/blog/set-big-goals/">Read the full article</a></p>https://www.helpscout.com/helpu/cross-cultural-customer-service/https://www.helpscout.com/helpu/cross-cultural-customer-service/<p>How can you best support customers whose first language isn’t English?<a href="https://www.helpscout.com/helpu/cross-cultural-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/cross-cultural-customer-service/https://www.helpscout.com/helpu/cross-cultural-customer-service/<p>How can you best support customers whose first language isn’t English?<a href="https://www.helpscout.com/helpu/cross-cultural-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/cross-cultural-customer-service/https://www.helpscout.com/helpu/cross-cultural-customer-service/<p>How can you best support customers whose first language isn’t English?<a href="https://www.helpscout.com/helpu/cross-cultural-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/cross-cultural-customer-service/https://www.helpscout.com/helpu/cross-cultural-customer-service/<p>How can you best support customers whose first language isn’t English?<a href="https://www.helpscout.com/helpu/cross-cultural-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/digital-nomad-health/https://www.helpscout.com/blog/digital-nomad-health/<p>Remote workers don’t have to compromise their health. Here’s how to stay in shape and feeling great as a digital nomad.<a href="https://www.helpscout.com/blog/digital-nomad-health/">Read the full article</a></p>https://www.helpscout.com/blog/digital-nomad-health/https://www.helpscout.com/blog/digital-nomad-health/<p>Remote workers don’t have to compromise their health. Here’s how to stay in shape and feeling great as a digital nomad.<a href="https://www.helpscout.com/blog/digital-nomad-health/">Read the full article</a></p>https://www.helpscout.com/blog/digital-nomad-health/https://www.helpscout.com/blog/digital-nomad-health/<p>Remote workers don’t have to compromise their health. Here’s how to stay in shape and feeling great as a digital nomad.<a href="https://www.helpscout.com/blog/digital-nomad-health/">Read the full article</a></p>https://www.helpscout.com/blog/digital-nomad-health/https://www.helpscout.com/blog/digital-nomad-health/<p>Remote workers don’t have to compromise their health. Here’s how to stay in shape and feeling great as a digital nomad.<a href="https://www.helpscout.com/blog/digital-nomad-health/">Read the full article</a></p>https://www.helpscout.com/helpu/improve-help-content/https://www.helpscout.com/helpu/improve-help-content/<p>As you add value to your product, continue adding value to your help docs. These tips will ensure your customer support content is helpful and useful.<a href="https://www.helpscout.com/helpu/improve-help-content/">Read the full article</a></p>https://www.helpscout.com/helpu/improve-help-content/https://www.helpscout.com/helpu/improve-help-content/<p>As you add value to your product, continue adding value to your help docs. These tips will ensure your customer support content is helpful and useful.<a href="https://www.helpscout.com/helpu/improve-help-content/">Read the full article</a></p>https://www.helpscout.com/helpu/improve-help-content/https://www.helpscout.com/helpu/improve-help-content/<p>As you add value to your product, continue adding value to your help docs. These tips will ensure your customer support content is helpful and useful.<a href="https://www.helpscout.com/helpu/improve-help-content/">Read the full article</a></p>https://www.helpscout.com/helpu/improve-help-content/https://www.helpscout.com/helpu/improve-help-content/<p>As you add value to your product, continue adding value to your help docs. These tips will ensure your customer support content is helpful and useful.<a href="https://www.helpscout.com/helpu/improve-help-content/">Read the full article</a></p>https://www.helpscout.com/helpu/outsourcing-customer-service/https://www.helpscout.com/helpu/outsourcing-customer-service/<p>It's possible to outsource customer support without degrading service quality. Here's what you need to know to outsource the right way.<a href="https://www.helpscout.com/helpu/outsourcing-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/contact-us-page-design/https://www.helpscout.com/helpu/contact-us-page-design/<p>Your contact us page is the first place customers go for answers on your website. See contact us page examples from top companies for ideas on how to design yours right.<a href="https://www.helpscout.com/helpu/contact-us-page-design/">Read the full article</a></p>https://www.helpscout.com/helpu/help-desk-tips/empower-customers-with-self-service-chat-help-desk-support/https://www.helpscout.com/helpu/help-desk-tips/empower-customers-with-self-service-chat-help-desk-support/<p>Stop being the gatekeeper to your clients’ success. Use self-service, chat and your help desk to help your customers succeed.<a href="https://www.helpscout.com/helpu/help-desk-tips/empower-customers-with-self-service-chat-help-desk-support/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-design/https://www.helpscout.com/helpu/knowledge-base-design/<p>Create better help docs that enable your customers to get answers 24/7 even when your support team is offline. <a href="https://www.helpscout.com/helpu/knowledge-base-design/">Read the full article</a></p>https://www.helpscout.com/helpu/outsourcing-customer-service/https://www.helpscout.com/helpu/outsourcing-customer-service/<p>It's possible to outsource customer support without degrading service quality. Here's what you need to know to outsource the right way.<a href="https://www.helpscout.com/helpu/outsourcing-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/contact-us-page-design/https://www.helpscout.com/helpu/contact-us-page-design/<p>Your contact us page is the first place customers go for answers on your website. See contact us page examples from top companies for ideas on how to design yours right.<a href="https://www.helpscout.com/helpu/contact-us-page-design/">Read the full article</a></p>https://www.helpscout.com/helpu/help-desk-tips/empower-customers-with-self-service-chat-help-desk-support/https://www.helpscout.com/helpu/help-desk-tips/empower-customers-with-self-service-chat-help-desk-support/<p>Stop being the gatekeeper to your clients’ success. Use self-service, chat and your help desk to help your customers succeed.<a href="https://www.helpscout.com/helpu/help-desk-tips/empower-customers-with-self-service-chat-help-desk-support/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-design/https://www.helpscout.com/helpu/knowledge-base-design/<p>Create better help docs that enable your customers to get answers 24/7 even when your support team is offline. <a href="https://www.helpscout.com/helpu/knowledge-base-design/">Read the full article</a></p>https://www.helpscout.com/helpu/outsourcing-customer-service/https://www.helpscout.com/helpu/outsourcing-customer-service/<p>It's possible to outsource customer support without degrading service quality. Here's what you need to know to outsource the right way.<a href="https://www.helpscout.com/helpu/outsourcing-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/contact-us-page-design/https://www.helpscout.com/helpu/contact-us-page-design/<p>Your contact us page is the first place customers go for answers on your website. See contact us page examples from top companies for ideas on how to design yours right.<a href="https://www.helpscout.com/helpu/contact-us-page-design/">Read the full article</a></p>https://www.helpscout.com/helpu/help-desk-tips/empower-customers-with-self-service-chat-help-desk-support/https://www.helpscout.com/helpu/help-desk-tips/empower-customers-with-self-service-chat-help-desk-support/<p>Stop being the gatekeeper to your clients’ success. Use self-service, chat and your help desk to help your customers succeed.<a href="https://www.helpscout.com/helpu/help-desk-tips/empower-customers-with-self-service-chat-help-desk-support/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-design/https://www.helpscout.com/helpu/knowledge-base-design/<p>Create better help docs that enable your customers to get answers 24/7 even when your support team is offline. <a href="https://www.helpscout.com/helpu/knowledge-base-design/">Read the full article</a></p>https://www.helpscout.com/helpu/outsourcing-customer-service/https://www.helpscout.com/helpu/outsourcing-customer-service/<p>It's possible to outsource customer support without degrading service quality. Here's what you need to know to outsource the right way.<a href="https://www.helpscout.com/helpu/outsourcing-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/contact-us-page-design/https://www.helpscout.com/helpu/contact-us-page-design/<p>Your contact us page is the first place customers go for answers on your website. See contact us page examples from top companies for ideas on how to design yours right.<a href="https://www.helpscout.com/helpu/contact-us-page-design/">Read the full article</a></p>https://www.helpscout.com/helpu/help-desk-tips/empower-customers-with-self-service-chat-help-desk-support/https://www.helpscout.com/helpu/help-desk-tips/empower-customers-with-self-service-chat-help-desk-support/<p>Stop being the gatekeeper to your clients’ success. Use self-service, chat and your help desk to help your customers succeed.<a href="https://www.helpscout.com/helpu/help-desk-tips/empower-customers-with-self-service-chat-help-desk-support/">Read the full article</a></p>https://www.helpscout.com/helpu/knowledge-base-design/https://www.helpscout.com/helpu/knowledge-base-design/<p>Create better help docs that enable your customers to get answers 24/7 even when your support team is offline. <a href="https://www.helpscout.com/helpu/knowledge-base-design/">Read the full article</a></p>https://www.helpscout.com/blog/zapier-automations/https://www.helpscout.com/blog/zapier-automations/<p>Use these simple automations to tick off tedious tasks and free up your time for more strategic work.<a href="https://www.helpscout.com/blog/zapier-automations/">Read the full article</a></p>https://www.helpscout.com/blog/zapier-automations/https://www.helpscout.com/blog/zapier-automations/<p>Use these simple automations to tick off tedious tasks and free up your time for more strategic work.<a href="https://www.helpscout.com/blog/zapier-automations/">Read the full article</a></p>https://www.helpscout.com/blog/zapier-automations/https://www.helpscout.com/blog/zapier-automations/<p>Use these simple automations to tick off tedious tasks and free up your time for more strategic work.<a href="https://www.helpscout.com/blog/zapier-automations/">Read the full article</a></p>https://www.helpscout.com/blog/zapier-automations/https://www.helpscout.com/blog/zapier-automations/<p>Use these simple automations to tick off tedious tasks and free up your time for more strategic work.<a href="https://www.helpscout.com/blog/zapier-automations/">Read the full article</a></p>https://www.helpscout.com/blog/slack-hacks/https://www.helpscout.com/blog/slack-hacks/<p>Slack doesn’t have to give your team anxiety. Use these tips to move from using group chat as a communication medium to using it as a productivity tool.<a href="https://www.helpscout.com/blog/slack-hacks/">Read the full article</a></p>https://www.helpscout.com/blog/slack-hacks/https://www.helpscout.com/blog/slack-hacks/<p>Slack doesn’t have to give your team anxiety. Use these tips to move from using group chat as a communication medium to using it as a productivity tool.<a href="https://www.helpscout.com/blog/slack-hacks/">Read the full article</a></p>https://www.helpscout.com/blog/slack-hacks/https://www.helpscout.com/blog/slack-hacks/<p>Slack doesn’t have to give your team anxiety. Use these tips to move from using group chat as a communication medium to using it as a productivity tool.<a href="https://www.helpscout.com/blog/slack-hacks/">Read the full article</a></p>https://www.helpscout.com/blog/slack-hacks/https://www.helpscout.com/blog/slack-hacks/<p>Slack doesn’t have to give your team anxiety. Use these tips to move from using group chat as a communication medium to using it as a productivity tool.<a href="https://www.helpscout.com/blog/slack-hacks/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-stories/https://www.helpscout.com/blog/customer-success-stories/<p>Your company may be sharing case studies, testimonials, and customer success stories — but are you doing it in a way that’s actually engaging?<a href="https://www.helpscout.com/blog/customer-success-stories/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-stories/https://www.helpscout.com/blog/customer-success-stories/<p>Your company may be sharing case studies, testimonials, and customer success stories — but are you doing it in a way that’s actually engaging?<a href="https://www.helpscout.com/blog/customer-success-stories/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-stories/https://www.helpscout.com/blog/customer-success-stories/<p>Your company may be sharing case studies, testimonials, and customer success stories — but are you doing it in a way that’s actually engaging?<a href="https://www.helpscout.com/blog/customer-success-stories/">Read the full article</a></p>https://www.helpscout.com/blog/customer-success-stories/https://www.helpscout.com/blog/customer-success-stories/<p>Your company may be sharing case studies, testimonials, and customer success stories — but are you doing it in a way that’s actually engaging?<a href="https://www.helpscout.com/blog/customer-success-stories/">Read the full article</a></p>https://www.helpscout.com/helpu/your-customer-service-sucks/https://www.helpscout.com/helpu/your-customer-service-sucks/<p>Is it that people who work in customer service are lazy? That they just don’t care? Or have repeated telephone cord near-strangulations damaged some critical part of their brain? Perhaps.<a href="https://www.helpscout.com/helpu/your-customer-service-sucks/">Read the full article</a></p>https://www.helpscout.com/helpu/your-customer-service-sucks/https://www.helpscout.com/helpu/your-customer-service-sucks/<p>Is it that people who work in customer service are lazy? That they just don’t care? Or have repeated telephone cord near-strangulations damaged some critical part of their brain? Perhaps.<a href="https://www.helpscout.com/helpu/your-customer-service-sucks/">Read the full article</a></p>https://www.helpscout.com/helpu/your-customer-service-sucks/https://www.helpscout.com/helpu/your-customer-service-sucks/<p>Is it that people who work in customer service are lazy? That they just don’t care? Or have repeated telephone cord near-strangulations damaged some critical part of their brain? Perhaps.<a href="https://www.helpscout.com/helpu/your-customer-service-sucks/">Read the full article</a></p>https://www.helpscout.com/helpu/your-customer-service-sucks/https://www.helpscout.com/helpu/your-customer-service-sucks/<p>Is it that people who work in customer service are lazy? That they just don’t care? Or have repeated telephone cord near-strangulations damaged some critical part of their brain? Perhaps.<a href="https://www.helpscout.com/helpu/your-customer-service-sucks/">Read the full article</a></p>https://www.helpscout.com/blog/community-customer-service/https://www.helpscout.com/blog/community-customer-service/<p>Brand communities are helping companies supercharge their customer service with insights into customer needs, expectations and desires.<a href="https://www.helpscout.com/blog/community-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/community-customer-service/https://www.helpscout.com/blog/community-customer-service/<p>Brand communities are helping companies supercharge their customer service with insights into customer needs, expectations and desires.<a href="https://www.helpscout.com/blog/community-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/community-customer-service/https://www.helpscout.com/blog/community-customer-service/<p>Brand communities are helping companies supercharge their customer service with insights into customer needs, expectations and desires.<a href="https://www.helpscout.com/blog/community-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/community-customer-service/https://www.helpscout.com/blog/community-customer-service/<p>Brand communities are helping companies supercharge their customer service with insights into customer needs, expectations and desires.<a href="https://www.helpscout.com/blog/community-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-conflict/https://www.helpscout.com/blog/remote-team-conflict/<p>Conflict resolution is an important skill, especially on remote teams when in-person context isn’t possible.<a href="https://www.helpscout.com/blog/remote-team-conflict/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-conflict/https://www.helpscout.com/blog/remote-team-conflict/<p>Conflict resolution is an important skill, especially on remote teams when in-person context isn’t possible.<a href="https://www.helpscout.com/blog/remote-team-conflict/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-conflict/https://www.helpscout.com/blog/remote-team-conflict/<p>Conflict resolution is an important skill, especially on remote teams when in-person context isn’t possible.<a href="https://www.helpscout.com/blog/remote-team-conflict/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-conflict/https://www.helpscout.com/blog/remote-team-conflict/<p>Conflict resolution is an important skill, especially on remote teams when in-person context isn’t possible.<a href="https://www.helpscout.com/blog/remote-team-conflict/">Read the full article</a></p>https://www.helpscout.com/blog/5-customer-service-lessons/https://www.helpscout.com/blog/5-customer-service-lessons/<p>Andrew is a high school student in Darwin, in the far north of Australia. He dreams of one day becoming an author.<a href="https://www.helpscout.com/blog/5-customer-service-lessons/">Read the full article</a></p>https://www.helpscout.com/blog/5-customer-service-lessons/https://www.helpscout.com/blog/5-customer-service-lessons/<p>Andrew is a high school student in Darwin, in the far north of Australia. He dreams of one day becoming an author.<a href="https://www.helpscout.com/blog/5-customer-service-lessons/">Read the full article</a></p>https://www.helpscout.com/blog/5-customer-service-lessons/https://www.helpscout.com/blog/5-customer-service-lessons/<p>Andrew is a high school student in Darwin, in the far north of Australia. He dreams of one day becoming an author.<a href="https://www.helpscout.com/blog/5-customer-service-lessons/">Read the full article</a></p>https://www.helpscout.com/blog/5-customer-service-lessons/https://www.helpscout.com/blog/5-customer-service-lessons/<p>Andrew is a high school student in Darwin, in the far north of Australia. He dreams of one day becoming an author.<a href="https://www.helpscout.com/blog/5-customer-service-lessons/">Read the full article</a></p>https://www.helpscout.com/blog/engineering-remote-work/https://www.helpscout.com/blog/engineering-remote-work/<p>Working remotely and having the freedom to choose my working hours gave me the opportunity to write code when I’m at my best.<a href="https://www.helpscout.com/blog/engineering-remote-work/">Read the full article</a></p>https://www.helpscout.com/blog/engineering-remote-work/https://www.helpscout.com/blog/engineering-remote-work/<p>Working remotely and having the freedom to choose my working hours gave me the opportunity to write code when I’m at my best.<a href="https://www.helpscout.com/blog/engineering-remote-work/">Read the full article</a></p>https://www.helpscout.com/blog/engineering-remote-work/https://www.helpscout.com/blog/engineering-remote-work/<p>Working remotely and having the freedom to choose my working hours gave me the opportunity to write code when I’m at my best.<a href="https://www.helpscout.com/blog/engineering-remote-work/">Read the full article</a></p>https://www.helpscout.com/blog/engineering-remote-work/https://www.helpscout.com/blog/engineering-remote-work/<p>Working remotely and having the freedom to choose my working hours gave me the opportunity to write code when I’m at my best.<a href="https://www.helpscout.com/blog/engineering-remote-work/">Read the full article</a></p>https://www.helpscout.com/blog/diversity-inclusion-2017/https://www.helpscout.com/blog/diversity-inclusion-2017/<p>The steps Help Scout has taken to climb out of diversity debt, and the goals we’re setting to reflect a more representative balance across multiple axes of diversity<a href="https://www.helpscout.com/blog/diversity-inclusion-2017/">Read the full article</a></p>https://www.helpscout.com/blog/diversity-inclusion-2017/https://www.helpscout.com/blog/diversity-inclusion-2017/<p>The steps Help Scout has taken to climb out of diversity debt, and the goals we’re setting to reflect a more representative balance across multiple axes of diversity<a href="https://www.helpscout.com/blog/diversity-inclusion-2017/">Read the full article</a></p>https://www.helpscout.com/blog/diversity-inclusion-2017/https://www.helpscout.com/blog/diversity-inclusion-2017/<p>The steps Help Scout has taken to climb out of diversity debt, and the goals we’re setting to reflect a more representative balance across multiple axes of diversity<a href="https://www.helpscout.com/blog/diversity-inclusion-2017/">Read the full article</a></p>https://www.helpscout.com/blog/diversity-inclusion-2017/https://www.helpscout.com/blog/diversity-inclusion-2017/<p>The steps Help Scout has taken to climb out of diversity debt, and the goals we’re setting to reflect a more representative balance across multiple axes of diversity<a href="https://www.helpscout.com/blog/diversity-inclusion-2017/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-hubspot/https://www.helpscout.com/blog/help-scout-hubspot/<p>Help Scout’s integration with HubSpot puts customer information where you need it most and adds important lifecycle events to the customer timeline.<a href="https://www.helpscout.com/blog/help-scout-hubspot/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-hubspot/https://www.helpscout.com/blog/help-scout-hubspot/<p>Help Scout’s integration with HubSpot puts customer information where you need it most and adds important lifecycle events to the customer timeline.<a href="https://www.helpscout.com/blog/help-scout-hubspot/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-hubspot/https://www.helpscout.com/blog/help-scout-hubspot/<p>Help Scout’s integration with HubSpot puts customer information where you need it most and adds important lifecycle events to the customer timeline.<a href="https://www.helpscout.com/blog/help-scout-hubspot/">Read the full article</a></p>https://www.helpscout.com/blog/help-scout-hubspot/https://www.helpscout.com/blog/help-scout-hubspot/<p>Help Scout’s integration with HubSpot puts customer information where you need it most and adds important lifecycle events to the customer timeline.<a href="https://www.helpscout.com/blog/help-scout-hubspot/">Read the full article</a></p>https://www.helpscout.com/blog/customer-acquisition-vs-customer-satisfaction/https://www.helpscout.com/blog/customer-acquisition-vs-customer-satisfaction/<p>Customer acquisition versus customer satisfaction: What’s the more important goal? Turns out, they’re two sides of the same coin.<a href="https://www.helpscout.com/blog/customer-acquisition-vs-customer-satisfaction/">Read the full article</a></p>https://www.helpscout.com/blog/customer-acquisition-vs-customer-satisfaction/https://www.helpscout.com/blog/customer-acquisition-vs-customer-satisfaction/<p>Customer acquisition versus customer satisfaction: What’s the more important goal? Turns out, they’re two sides of the same coin.<a href="https://www.helpscout.com/blog/customer-acquisition-vs-customer-satisfaction/">Read the full article</a></p>https://www.helpscout.com/blog/customer-acquisition-vs-customer-satisfaction/https://www.helpscout.com/blog/customer-acquisition-vs-customer-satisfaction/<p>Customer acquisition versus customer satisfaction: What’s the more important goal? Turns out, they’re two sides of the same coin.<a href="https://www.helpscout.com/blog/customer-acquisition-vs-customer-satisfaction/">Read the full article</a></p>https://www.helpscout.com/blog/customer-acquisition-vs-customer-satisfaction/https://www.helpscout.com/blog/customer-acquisition-vs-customer-satisfaction/<p>Customer acquisition versus customer satisfaction: What’s the more important goal? Turns out, they’re two sides of the same coin.<a href="https://www.helpscout.com/blog/customer-acquisition-vs-customer-satisfaction/">Read the full article</a></p>https://www.helpscout.com/helpu/new-customer-service-manager/https://www.helpscout.com/helpu/new-customer-service-manager/<p>You’ve just landed a new role as a support manager. Congratulations! Here are all the strategies you’ll need to succeed in your new role.<a href="https://www.helpscout.com/helpu/new-customer-service-manager/">Read the full article</a></p>https://www.helpscout.com/helpu/new-customer-service-manager/https://www.helpscout.com/helpu/new-customer-service-manager/<p>You’ve just landed a new role as a support manager. Congratulations! Here are all the strategies you’ll need to succeed in your new role.<a href="https://www.helpscout.com/helpu/new-customer-service-manager/">Read the full article</a></p>https://www.helpscout.com/helpu/new-customer-service-manager/https://www.helpscout.com/helpu/new-customer-service-manager/<p>You’ve just landed a new role as a support manager. Congratulations! Here are all the strategies you’ll need to succeed in your new role.<a href="https://www.helpscout.com/helpu/new-customer-service-manager/">Read the full article</a></p>https://www.helpscout.com/helpu/new-customer-service-manager/https://www.helpscout.com/helpu/new-customer-service-manager/<p>You’ve just landed a new role as a support manager. Congratulations! Here are all the strategies you’ll need to succeed in your new role.<a href="https://www.helpscout.com/helpu/new-customer-service-manager/">Read the full article</a></p>https://www.helpscout.com/blog/testing-code-database/https://www.helpscout.com/blog/testing-code-database/<p>For the purpose of this post I’d like to focus on what is common — database access via a high level repository-like component. How do we test a component like this?<a href="https://www.helpscout.com/blog/testing-code-database/">Read the full article</a></p>https://www.helpscout.com/blog/testing-code-database/https://www.helpscout.com/blog/testing-code-database/<p>For the purpose of this post I’d like to focus on what is common — database access via a high level repository-like component. How do we test a component like this?<a href="https://www.helpscout.com/blog/testing-code-database/">Read the full article</a></p>https://www.helpscout.com/blog/testing-code-database/https://www.helpscout.com/blog/testing-code-database/<p>For the purpose of this post I’d like to focus on what is common — database access via a high level repository-like component. How do we test a component like this?<a href="https://www.helpscout.com/blog/testing-code-database/">Read the full article</a></p>https://www.helpscout.com/blog/testing-code-database/https://www.helpscout.com/blog/testing-code-database/<p>For the purpose of this post I’d like to focus on what is common — database access via a high level repository-like component. How do we test a component like this?<a href="https://www.helpscout.com/blog/testing-code-database/">Read the full article</a></p>https://www.helpscout.com/blog/functional-unit-testing/https://www.helpscout.com/blog/functional-unit-testing/<p>There are ten thousand blog posts out there extolling the virtues of TDD/BDD, so I’m going to focus here on what I’ve learned from my functional testing misadventures.<a href="https://www.helpscout.com/blog/functional-unit-testing/">Read the full article</a></p>https://www.helpscout.com/blog/functional-unit-testing/https://www.helpscout.com/blog/functional-unit-testing/<p>There are ten thousand blog posts out there extolling the virtues of TDD/BDD, so I’m going to focus here on what I’ve learned from my functional testing misadventures.<a href="https://www.helpscout.com/blog/functional-unit-testing/">Read the full article</a></p>https://www.helpscout.com/blog/functional-unit-testing/https://www.helpscout.com/blog/functional-unit-testing/<p>There are ten thousand blog posts out there extolling the virtues of TDD/BDD, so I’m going to focus here on what I’ve learned from my functional testing misadventures.<a href="https://www.helpscout.com/blog/functional-unit-testing/">Read the full article</a></p>https://www.helpscout.com/blog/functional-unit-testing/https://www.helpscout.com/blog/functional-unit-testing/<p>There are ten thousand blog posts out there extolling the virtues of TDD/BDD, so I’m going to focus here on what I’ve learned from my functional testing misadventures.<a href="https://www.helpscout.com/blog/functional-unit-testing/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-seasonal-downtime/https://www.helpscout.com/helpu/customer-service-seasonal-downtime/<p>Every industry is subject to seasonal downtime — use it to set yourself up for success before your team gets swamped again.<a href="https://www.helpscout.com/helpu/customer-service-seasonal-downtime/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-seasonal-downtime/https://www.helpscout.com/helpu/customer-service-seasonal-downtime/<p>Every industry is subject to seasonal downtime — use it to set yourself up for success before your team gets swamped again.<a href="https://www.helpscout.com/helpu/customer-service-seasonal-downtime/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-seasonal-downtime/https://www.helpscout.com/helpu/customer-service-seasonal-downtime/<p>Every industry is subject to seasonal downtime — use it to set yourself up for success before your team gets swamped again.<a href="https://www.helpscout.com/helpu/customer-service-seasonal-downtime/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-seasonal-downtime/https://www.helpscout.com/helpu/customer-service-seasonal-downtime/<p>Every industry is subject to seasonal downtime — use it to set yourself up for success before your team gets swamped again.<a href="https://www.helpscout.com/helpu/customer-service-seasonal-downtime/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-meetings/https://www.helpscout.com/blog/remote-team-meetings/<p>Remote team meetings keep virtual teams aligned. Here’s how our whole-company virtual meetings keep our team rowing in the same direction.<a href="https://www.helpscout.com/blog/remote-team-meetings/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-meetings/https://www.helpscout.com/blog/remote-team-meetings/<p>Remote team meetings keep virtual teams aligned. Here’s how our whole-company virtual meetings keep our team rowing in the same direction.<a href="https://www.helpscout.com/blog/remote-team-meetings/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-meetings/https://www.helpscout.com/blog/remote-team-meetings/<p>Remote team meetings keep virtual teams aligned. Here’s how our whole-company virtual meetings keep our team rowing in the same direction.<a href="https://www.helpscout.com/blog/remote-team-meetings/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-meetings/https://www.helpscout.com/blog/remote-team-meetings/<p>Remote team meetings keep virtual teams aligned. Here’s how our whole-company virtual meetings keep our team rowing in the same direction.<a href="https://www.helpscout.com/blog/remote-team-meetings/">Read the full article</a></p>https://www.helpscout.com/helpu/migrate-help-desk-data/https://www.helpscout.com/helpu/migrate-help-desk-data/<p>Switching help desks can be a real pain, but it’s also an opportunity to improve your support team’s processes, get rid of clutter, and create new habits that make your life easier.<a href="https://www.helpscout.com/helpu/migrate-help-desk-data/">Read the full article</a></p>https://www.helpscout.com/helpu/migrate-help-desk-data/https://www.helpscout.com/helpu/migrate-help-desk-data/<p>Switching help desks can be a real pain, but it’s also an opportunity to improve your support team’s processes, get rid of clutter, and create new habits that make your life easier.<a href="https://www.helpscout.com/helpu/migrate-help-desk-data/">Read the full article</a></p>https://www.helpscout.com/helpu/migrate-help-desk-data/https://www.helpscout.com/helpu/migrate-help-desk-data/<p>Switching help desks can be a real pain, but it’s also an opportunity to improve your support team’s processes, get rid of clutter, and create new habits that make your life easier.<a href="https://www.helpscout.com/helpu/migrate-help-desk-data/">Read the full article</a></p>https://www.helpscout.com/helpu/migrate-help-desk-data/https://www.helpscout.com/helpu/migrate-help-desk-data/<p>Switching help desks can be a real pain, but it’s also an opportunity to improve your support team’s processes, get rid of clutter, and create new habits that make your life easier.<a href="https://www.helpscout.com/helpu/migrate-help-desk-data/">Read the full article</a></p>https://www.helpscout.com/blog/what-i-wish-i-had-known/https://www.helpscout.com/blog/what-i-wish-i-had-known/<p>After having 200,000 conversations with customers, you learn a few lessons.<a href="https://www.helpscout.com/blog/what-i-wish-i-had-known/">Read the full article</a></p>https://www.helpscout.com/blog/what-i-wish-i-had-known/https://www.helpscout.com/blog/what-i-wish-i-had-known/<p>After having 200,000 conversations with customers, you learn a few lessons.<a href="https://www.helpscout.com/blog/what-i-wish-i-had-known/">Read the full article</a></p>https://www.helpscout.com/blog/what-i-wish-i-had-known/https://www.helpscout.com/blog/what-i-wish-i-had-known/<p>After having 200,000 conversations with customers, you learn a few lessons.<a href="https://www.helpscout.com/blog/what-i-wish-i-had-known/">Read the full article</a></p>https://www.helpscout.com/blog/what-i-wish-i-had-known/https://www.helpscout.com/blog/what-i-wish-i-had-known/<p>After having 200,000 conversations with customers, you learn a few lessons.<a href="https://www.helpscout.com/blog/what-i-wish-i-had-known/">Read the full article</a></p>https://www.helpscout.com/helpu/help-desk-tips/organize-tags/https://www.helpscout.com/helpu/help-desk-tips/organize-tags/<p>Help desk tags let you categorize conversations, monitor trends, and trigger automated actions. But what are the questions to ask before you designate your tags?<a href="https://www.helpscout.com/helpu/help-desk-tips/organize-tags/">Read the full article</a></p>https://www.helpscout.com/helpu/help-desk-tips/organize-tags/https://www.helpscout.com/helpu/help-desk-tips/organize-tags/<p>Help desk tags let you categorize conversations, monitor trends, and trigger automated actions. But what are the questions to ask before you designate your tags?<a href="https://www.helpscout.com/helpu/help-desk-tips/organize-tags/">Read the full article</a></p>https://www.helpscout.com/helpu/help-desk-tips/organize-tags/https://www.helpscout.com/helpu/help-desk-tips/organize-tags/<p>Help desk tags let you categorize conversations, monitor trends, and trigger automated actions. But what are the questions to ask before you designate your tags?<a href="https://www.helpscout.com/helpu/help-desk-tips/organize-tags/">Read the full article</a></p>https://www.helpscout.com/helpu/help-desk-tips/organize-tags/https://www.helpscout.com/helpu/help-desk-tips/organize-tags/<p>Help desk tags let you categorize conversations, monitor trends, and trigger automated actions. But what are the questions to ask before you designate your tags?<a href="https://www.helpscout.com/helpu/help-desk-tips/organize-tags/">Read the full article</a></p>https://www.helpscout.com/helpu/future-of-customer-support/https://www.helpscout.com/helpu/future-of-customer-support/<p>Industry leaders weigh in on the future of customer service with 10 emerging industry trends, including self-service, chatbots, and the role of humans.<a href="https://www.helpscout.com/helpu/future-of-customer-support/">Read the full article</a></p>https://www.helpscout.com/helpu/future-of-customer-support/https://www.helpscout.com/helpu/future-of-customer-support/<p>Industry leaders weigh in on the future of customer service with 10 emerging industry trends, including self-service, chatbots, and the role of humans.<a href="https://www.helpscout.com/helpu/future-of-customer-support/">Read the full article</a></p>https://www.helpscout.com/helpu/future-of-customer-support/https://www.helpscout.com/helpu/future-of-customer-support/<p>Industry leaders weigh in on the future of customer service with 10 emerging industry trends, including self-service, chatbots, and the role of humans.<a href="https://www.helpscout.com/helpu/future-of-customer-support/">Read the full article</a></p>https://www.helpscout.com/helpu/future-of-customer-support/https://www.helpscout.com/helpu/future-of-customer-support/<p>Industry leaders weigh in on the future of customer service with 10 emerging industry trends, including self-service, chatbots, and the role of humans.<a href="https://www.helpscout.com/helpu/future-of-customer-support/">Read the full article</a></p>https://www.helpscout.com/blog/guard-clauses/https://www.helpscout.com/blog/guard-clauses/<p>A guard clause is a snippet of code at the top of a function or method that returns early when some precondition is met.<a href="https://www.helpscout.com/blog/guard-clauses/">Read the full article</a></p>https://www.helpscout.com/blog/guard-clauses/https://www.helpscout.com/blog/guard-clauses/<p>A guard clause is a snippet of code at the top of a function or method that returns early when some precondition is met.<a href="https://www.helpscout.com/blog/guard-clauses/">Read the full article</a></p>https://www.helpscout.com/blog/guard-clauses/https://www.helpscout.com/blog/guard-clauses/<p>A guard clause is a snippet of code at the top of a function or method that returns early when some precondition is met.<a href="https://www.helpscout.com/blog/guard-clauses/">Read the full article</a></p>https://www.helpscout.com/blog/guard-clauses/https://www.helpscout.com/blog/guard-clauses/<p>A guard clause is a snippet of code at the top of a function or method that returns early when some precondition is met.<a href="https://www.helpscout.com/blog/guard-clauses/">Read the full article</a></p>https://www.helpscout.com/blog/maintain-team-culture/https://www.helpscout.com/blog/maintain-team-culture/<p>Practice these 7 tips for keeping your team’s spirits up when times get tough.<a href="https://www.helpscout.com/blog/maintain-team-culture/">Read the full article</a></p>https://www.helpscout.com/blog/maintain-team-culture/https://www.helpscout.com/blog/maintain-team-culture/<p>Practice these 7 tips for keeping your team’s spirits up when times get tough.<a href="https://www.helpscout.com/blog/maintain-team-culture/">Read the full article</a></p>https://www.helpscout.com/blog/maintain-team-culture/https://www.helpscout.com/blog/maintain-team-culture/<p>Practice these 7 tips for keeping your team’s spirits up when times get tough.<a href="https://www.helpscout.com/blog/maintain-team-culture/">Read the full article</a></p>https://www.helpscout.com/blog/maintain-team-culture/https://www.helpscout.com/blog/maintain-team-culture/<p>Practice these 7 tips for keeping your team’s spirits up when times get tough.<a href="https://www.helpscout.com/blog/maintain-team-culture/">Read the full article</a></p>https://www.helpscout.com/blog/getting-in-flow/https://www.helpscout.com/blog/getting-in-flow/<p>Cutting-edge psychological research can help us cultivate flow when we’re elbow-deep in work we don’t want to do.<a href="https://www.helpscout.com/blog/getting-in-flow/">Read the full article</a></p>https://www.helpscout.com/blog/getting-in-flow/https://www.helpscout.com/blog/getting-in-flow/<p>Cutting-edge psychological research can help us cultivate flow when we’re elbow-deep in work we don’t want to do.<a href="https://www.helpscout.com/blog/getting-in-flow/">Read the full article</a></p>https://www.helpscout.com/blog/getting-in-flow/https://www.helpscout.com/blog/getting-in-flow/<p>Cutting-edge psychological research can help us cultivate flow when we’re elbow-deep in work we don’t want to do.<a href="https://www.helpscout.com/blog/getting-in-flow/">Read the full article</a></p>https://www.helpscout.com/blog/getting-in-flow/https://www.helpscout.com/blog/getting-in-flow/<p>Cutting-edge psychological research can help us cultivate flow when we’re elbow-deep in work we don’t want to do.<a href="https://www.helpscout.com/blog/getting-in-flow/">Read the full article</a></p>https://www.helpscout.com/blog/customer-email-questions/https://www.helpscout.com/blog/customer-email-questions/<p>Don’t send another customer email without reading these 6 questions that’ll help you write emails customers love.<a href="https://www.helpscout.com/blog/customer-email-questions/">Read the full article</a></p>https://www.helpscout.com/blog/customer-email-questions/https://www.helpscout.com/blog/customer-email-questions/<p>Don’t send another customer email without reading these 6 questions that’ll help you write emails customers love.<a href="https://www.helpscout.com/blog/customer-email-questions/">Read the full article</a></p>https://www.helpscout.com/blog/customer-email-questions/https://www.helpscout.com/blog/customer-email-questions/<p>Don’t send another customer email without reading these 6 questions that’ll help you write emails customers love.<a href="https://www.helpscout.com/blog/customer-email-questions/">Read the full article</a></p>https://www.helpscout.com/blog/customer-email-questions/https://www.helpscout.com/blog/customer-email-questions/<p>Don’t send another customer email without reading these 6 questions that’ll help you write emails customers love.<a href="https://www.helpscout.com/blog/customer-email-questions/">Read the full article</a></p>https://www.helpscout.com/blog/digital-nomad/https://www.helpscout.com/blog/digital-nomad/<p>The ins and outs of launching and maintaining a career as a digital nomad.<a href="https://www.helpscout.com/blog/digital-nomad/">Read the full article</a></p>https://www.helpscout.com/blog/digital-nomad/https://www.helpscout.com/blog/digital-nomad/<p>The ins and outs of launching and maintaining a career as a digital nomad.<a href="https://www.helpscout.com/blog/digital-nomad/">Read the full article</a></p>https://www.helpscout.com/blog/digital-nomad/https://www.helpscout.com/blog/digital-nomad/<p>The ins and outs of launching and maintaining a career as a digital nomad.<a href="https://www.helpscout.com/blog/digital-nomad/">Read the full article</a></p>https://www.helpscout.com/blog/digital-nomad/https://www.helpscout.com/blog/digital-nomad/<p>The ins and outs of launching and maintaining a career as a digital nomad.<a href="https://www.helpscout.com/blog/digital-nomad/">Read the full article</a></p>https://www.helpscout.com/blog/database-not-implementation-detail/https://www.helpscout.com/blog/database-not-implementation-detail/<p>Databases are critical functions of most systems that are in use today. Both proper database selection and good performance tuning and monitoring are critical processes.<a href="https://www.helpscout.com/blog/database-not-implementation-detail/">Read the full article</a></p>https://www.helpscout.com/blog/database-not-implementation-detail/https://www.helpscout.com/blog/database-not-implementation-detail/<p>Databases are critical functions of most systems that are in use today. Both proper database selection and good performance tuning and monitoring are critical processes.<a href="https://www.helpscout.com/blog/database-not-implementation-detail/">Read the full article</a></p>https://www.helpscout.com/blog/database-not-implementation-detail/https://www.helpscout.com/blog/database-not-implementation-detail/<p>Databases are critical functions of most systems that are in use today. Both proper database selection and good performance tuning and monitoring are critical processes.<a href="https://www.helpscout.com/blog/database-not-implementation-detail/">Read the full article</a></p>https://www.helpscout.com/blog/database-not-implementation-detail/https://www.helpscout.com/blog/database-not-implementation-detail/<p>Databases are critical functions of most systems that are in use today. Both proper database selection and good performance tuning and monitoring are critical processes.<a href="https://www.helpscout.com/blog/database-not-implementation-detail/">Read the full article</a></p>https://www.helpscout.com/helpu/difficult-conversations/https://www.helpscout.com/helpu/difficult-conversations/<p>Communicating bad news to customers can be complicated, but following a few basic guidelines will ensure you say it right the first time and every time.<a href="https://www.helpscout.com/helpu/difficult-conversations/">Read the full article</a></p>https://www.helpscout.com/helpu/difficult-conversations/https://www.helpscout.com/helpu/difficult-conversations/<p>Communicating bad news to customers can be complicated, but following a few basic guidelines will ensure you say it right the first time and every time.<a href="https://www.helpscout.com/helpu/difficult-conversations/">Read the full article</a></p>https://www.helpscout.com/helpu/difficult-conversations/https://www.helpscout.com/helpu/difficult-conversations/<p>Communicating bad news to customers can be complicated, but following a few basic guidelines will ensure you say it right the first time and every time.<a href="https://www.helpscout.com/helpu/difficult-conversations/">Read the full article</a></p>https://www.helpscout.com/helpu/difficult-conversations/https://www.helpscout.com/helpu/difficult-conversations/<p>Communicating bad news to customers can be complicated, but following a few basic guidelines will ensure you say it right the first time and every time.<a href="https://www.helpscout.com/helpu/difficult-conversations/">Read the full article</a></p>https://www.helpscout.com/helpu/investing-in-your-customers/https://www.helpscout.com/helpu/investing-in-your-customers/<p>Fostering an environment where customers feel loyal to you and your business is a wise investment in the future of your company.<a href="https://www.helpscout.com/helpu/investing-in-your-customers/">Read the full article</a></p>https://www.helpscout.com/helpu/investing-in-your-customers/https://www.helpscout.com/helpu/investing-in-your-customers/<p>Fostering an environment where customers feel loyal to you and your business is a wise investment in the future of your company.<a href="https://www.helpscout.com/helpu/investing-in-your-customers/">Read the full article</a></p>https://www.helpscout.com/helpu/investing-in-your-customers/https://www.helpscout.com/helpu/investing-in-your-customers/<p>Fostering an environment where customers feel loyal to you and your business is a wise investment in the future of your company.<a href="https://www.helpscout.com/helpu/investing-in-your-customers/">Read the full article</a></p>https://www.helpscout.com/helpu/investing-in-your-customers/https://www.helpscout.com/helpu/investing-in-your-customers/<p>Fostering an environment where customers feel loyal to you and your business is a wise investment in the future of your company.<a href="https://www.helpscout.com/helpu/investing-in-your-customers/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-resume/https://www.helpscout.com/helpu/customer-service-resume/<p>Getting your customer service resume in order and avoiding the most common mistakes isn’t hard, but it does require some planning and effort.<a href="https://www.helpscout.com/helpu/customer-service-resume/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-resume/https://www.helpscout.com/helpu/customer-service-resume/<p>Getting your customer service resume in order and avoiding the most common mistakes isn’t hard, but it does require some planning and effort.<a href="https://www.helpscout.com/helpu/customer-service-resume/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-resume/https://www.helpscout.com/helpu/customer-service-resume/<p>Getting your customer service resume in order and avoiding the most common mistakes isn’t hard, but it does require some planning and effort.<a href="https://www.helpscout.com/helpu/customer-service-resume/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-resume/https://www.helpscout.com/helpu/customer-service-resume/<p>Getting your customer service resume in order and avoiding the most common mistakes isn’t hard, but it does require some planning and effort.<a href="https://www.helpscout.com/helpu/customer-service-resume/">Read the full article</a></p>https://www.helpscout.com/helpu/abusive-customers/https://www.helpscout.com/helpu/abusive-customers/<p>When an abusive customer is making life miserable for your support team, it’s time to let them go. Here’s the playbook.<a href="https://www.helpscout.com/helpu/abusive-customers/">Read the full article</a></p>https://www.helpscout.com/helpu/abusive-customers/https://www.helpscout.com/helpu/abusive-customers/<p>When an abusive customer is making life miserable for your support team, it’s time to let them go. Here’s the playbook.<a href="https://www.helpscout.com/helpu/abusive-customers/">Read the full article</a></p>https://www.helpscout.com/helpu/abusive-customers/https://www.helpscout.com/helpu/abusive-customers/<p>When an abusive customer is making life miserable for your support team, it’s time to let them go. Here’s the playbook.<a href="https://www.helpscout.com/helpu/abusive-customers/">Read the full article</a></p>https://www.helpscout.com/helpu/abusive-customers/https://www.helpscout.com/helpu/abusive-customers/<p>When an abusive customer is making life miserable for your support team, it’s time to let them go. Here’s the playbook.<a href="https://www.helpscout.com/helpu/abusive-customers/">Read the full article</a></p>https://www.helpscout.com/blog/customer-interview/https://www.helpscout.com/blog/customer-interview/<p>Customer interviews are the fastest, most effective way to understand what your customers really need. Here’s your roadmap.<a href="https://www.helpscout.com/blog/customer-interview/">Read the full article</a></p>https://www.helpscout.com/blog/customer-interview/https://www.helpscout.com/blog/customer-interview/<p>Customer interviews are the fastest, most effective way to understand what your customers really need. Here’s your roadmap.<a href="https://www.helpscout.com/blog/customer-interview/">Read the full article</a></p>https://www.helpscout.com/blog/customer-interview/https://www.helpscout.com/blog/customer-interview/<p>Customer interviews are the fastest, most effective way to understand what your customers really need. Here’s your roadmap.<a href="https://www.helpscout.com/blog/customer-interview/">Read the full article</a></p>https://www.helpscout.com/blog/customer-interview/https://www.helpscout.com/blog/customer-interview/<p>Customer interviews are the fastest, most effective way to understand what your customers really need. Here’s your roadmap.<a href="https://www.helpscout.com/blog/customer-interview/">Read the full article</a></p>https://www.helpscout.com/blog/interview-thank-you-email/https://www.helpscout.com/blog/interview-thank-you-email/<p>Mastering the thank-you email after an interview is both a science and an art, but there is a formula you can follow.<a href="https://www.helpscout.com/blog/interview-thank-you-email/">Read the full article</a></p>https://www.helpscout.com/blog/interview-thank-you-email/https://www.helpscout.com/blog/interview-thank-you-email/<p>Mastering the thank-you email after an interview is both a science and an art, but there is a formula you can follow.<a href="https://www.helpscout.com/blog/interview-thank-you-email/">Read the full article</a></p>https://www.helpscout.com/blog/interview-thank-you-email/https://www.helpscout.com/blog/interview-thank-you-email/<p>Mastering the thank-you email after an interview is both a science and an art, but there is a formula you can follow.<a href="https://www.helpscout.com/blog/interview-thank-you-email/">Read the full article</a></p>https://www.helpscout.com/blog/interview-thank-you-email/https://www.helpscout.com/blog/interview-thank-you-email/<p>Mastering the thank-you email after an interview is both a science and an art, but there is a formula you can follow.<a href="https://www.helpscout.com/blog/interview-thank-you-email/">Read the full article</a></p>https://www.helpscout.com/helpu/4-customer-service-lessons/https://www.helpscout.com/helpu/4-customer-service-lessons/<p>4 customer service lessons from a pro who treats people right, and keeps them coming back for decades.<a href="https://www.helpscout.com/helpu/4-customer-service-lessons/">Read the full article</a></p>https://www.helpscout.com/helpu/4-customer-service-lessons/https://www.helpscout.com/helpu/4-customer-service-lessons/<p>4 customer service lessons from a pro who treats people right, and keeps them coming back for decades.<a href="https://www.helpscout.com/helpu/4-customer-service-lessons/">Read the full article</a></p>https://www.helpscout.com/helpu/4-customer-service-lessons/https://www.helpscout.com/helpu/4-customer-service-lessons/<p>4 customer service lessons from a pro who treats people right, and keeps them coming back for decades.<a href="https://www.helpscout.com/helpu/4-customer-service-lessons/">Read the full article</a></p>https://www.helpscout.com/helpu/4-customer-service-lessons/https://www.helpscout.com/helpu/4-customer-service-lessons/<p>4 customer service lessons from a pro who treats people right, and keeps them coming back for decades.<a href="https://www.helpscout.com/helpu/4-customer-service-lessons/">Read the full article</a></p>https://www.helpscout.com/blog/40-hour-work-week/https://www.helpscout.com/blog/40-hour-work-week/<p>Does a 40-hour work week feel out of reach? It doesn’t have to be, when you develop a system and hold yourself accountable.<a href="https://www.helpscout.com/blog/40-hour-work-week/">Read the full article</a></p>https://www.helpscout.com/blog/40-hour-work-week/https://www.helpscout.com/blog/40-hour-work-week/<p>Does a 40-hour work week feel out of reach? It doesn’t have to be, when you develop a system and hold yourself accountable.<a href="https://www.helpscout.com/blog/40-hour-work-week/">Read the full article</a></p>https://www.helpscout.com/blog/40-hour-work-week/https://www.helpscout.com/blog/40-hour-work-week/<p>Does a 40-hour work week feel out of reach? It doesn’t have to be, when you develop a system and hold yourself accountable.<a href="https://www.helpscout.com/blog/40-hour-work-week/">Read the full article</a></p>https://www.helpscout.com/blog/40-hour-work-week/https://www.helpscout.com/blog/40-hour-work-week/<p>Does a 40-hour work week feel out of reach? It doesn’t have to be, when you develop a system and hold yourself accountable.<a href="https://www.helpscout.com/blog/40-hour-work-week/">Read the full article</a></p>https://www.helpscout.com/blog/do-things-that-scare-you/https://www.helpscout.com/blog/do-things-that-scare-you/<p>Facing your fears isn’t easy, but doing things that scare you is the best way to grow.<a href="https://www.helpscout.com/blog/do-things-that-scare-you/">Read the full article</a></p>https://www.helpscout.com/blog/do-things-that-scare-you/https://www.helpscout.com/blog/do-things-that-scare-you/<p>Facing your fears isn’t easy, but doing things that scare you is the best way to grow.<a href="https://www.helpscout.com/blog/do-things-that-scare-you/">Read the full article</a></p>https://www.helpscout.com/blog/do-things-that-scare-you/https://www.helpscout.com/blog/do-things-that-scare-you/<p>Facing your fears isn’t easy, but doing things that scare you is the best way to grow.<a href="https://www.helpscout.com/blog/do-things-that-scare-you/">Read the full article</a></p>https://www.helpscout.com/blog/do-things-that-scare-you/https://www.helpscout.com/blog/do-things-that-scare-you/<p>Facing your fears isn’t easy, but doing things that scare you is the best way to grow.<a href="https://www.helpscout.com/blog/do-things-that-scare-you/">Read the full article</a></p>https://www.helpscout.com/blog/building-a-great-business/https://www.helpscout.com/blog/building-a-great-business/<p>5 things your company needs to be great, plus a sneaky sixth tactic that will make your company last from Help Scout CEO, Nick Francis.<a href="https://www.helpscout.com/blog/building-a-great-business/">Read the full article</a></p>https://www.helpscout.com/blog/building-a-great-business/https://www.helpscout.com/blog/building-a-great-business/<p>5 things your company needs to be great, plus a sneaky sixth tactic that will make your company last from Help Scout CEO, Nick Francis.<a href="https://www.helpscout.com/blog/building-a-great-business/">Read the full article</a></p>https://www.helpscout.com/blog/building-a-great-business/https://www.helpscout.com/blog/building-a-great-business/<p>5 things your company needs to be great, plus a sneaky sixth tactic that will make your company last from Help Scout CEO, Nick Francis.<a href="https://www.helpscout.com/blog/building-a-great-business/">Read the full article</a></p>https://www.helpscout.com/blog/building-a-great-business/https://www.helpscout.com/blog/building-a-great-business/<p>5 things your company needs to be great, plus a sneaky sixth tactic that will make your company last from Help Scout CEO, Nick Francis.<a href="https://www.helpscout.com/blog/building-a-great-business/">Read the full article</a></p>https://www.helpscout.com/blog/9-great-customer-service-stories/https://www.helpscout.com/blog/9-great-customer-service-stories/<p>Heartwarming stories from customer service professionals about times they received great customer service.<a href="https://www.helpscout.com/blog/9-great-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/blog/9-great-customer-service-stories/https://www.helpscout.com/blog/9-great-customer-service-stories/<p>Heartwarming stories from customer service professionals about times they received great customer service.<a href="https://www.helpscout.com/blog/9-great-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/blog/9-great-customer-service-stories/https://www.helpscout.com/blog/9-great-customer-service-stories/<p>Heartwarming stories from customer service professionals about times they received great customer service.<a href="https://www.helpscout.com/blog/9-great-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/blog/9-great-customer-service-stories/https://www.helpscout.com/blog/9-great-customer-service-stories/<p>Heartwarming stories from customer service professionals about times they received great customer service.<a href="https://www.helpscout.com/blog/9-great-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/helpu/talking-to-customers-tone/https://www.helpscout.com/helpu/talking-to-customers-tone/<p>Communicating tone online is hard, especially in customer support. Follow a few best practices and you'll say it right the first time and every time.<a href="https://www.helpscout.com/helpu/talking-to-customers-tone/">Read the full article</a></p>https://www.helpscout.com/helpu/talking-to-customers-tone/https://www.helpscout.com/helpu/talking-to-customers-tone/<p>Communicating tone online is hard, especially in customer support. Follow a few best practices and you'll say it right the first time and every time.<a href="https://www.helpscout.com/helpu/talking-to-customers-tone/">Read the full article</a></p>https://www.helpscout.com/helpu/talking-to-customers-tone/https://www.helpscout.com/helpu/talking-to-customers-tone/<p>Communicating tone online is hard, especially in customer support. Follow a few best practices and you'll say it right the first time and every time.<a href="https://www.helpscout.com/helpu/talking-to-customers-tone/">Read the full article</a></p>https://www.helpscout.com/helpu/talking-to-customers-tone/https://www.helpscout.com/helpu/talking-to-customers-tone/<p>Communicating tone online is hard, especially in customer support. Follow a few best practices and you'll say it right the first time and every time.<a href="https://www.helpscout.com/helpu/talking-to-customers-tone/">Read the full article</a></p>https://www.helpscout.com/blog/community-management-success/https://www.helpscout.com/blog/community-management-success/<p>What is the value of community and what separates it from social, support, and other roles? Interview with Sarah Judd Welch of Loyal.<a href="https://www.helpscout.com/blog/community-management-success/">Read the full article</a></p>https://www.helpscout.com/blog/community-management-success/https://www.helpscout.com/blog/community-management-success/<p>What is the value of community and what separates it from social, support, and other roles? Interview with Sarah Judd Welch of Loyal.<a href="https://www.helpscout.com/blog/community-management-success/">Read the full article</a></p>https://www.helpscout.com/blog/community-management-success/https://www.helpscout.com/blog/community-management-success/<p>What is the value of community and what separates it from social, support, and other roles? Interview with Sarah Judd Welch of Loyal.<a href="https://www.helpscout.com/blog/community-management-success/">Read the full article</a></p>https://www.helpscout.com/blog/community-management-success/https://www.helpscout.com/blog/community-management-success/<p>What is the value of community and what separates it from social, support, and other roles? Interview with Sarah Judd Welch of Loyal.<a href="https://www.helpscout.com/blog/community-management-success/">Read the full article</a></p>https://www.helpscout.com/helpu/nonprofit-customer-service/https://www.helpscout.com/helpu/nonprofit-customer-service/<p>Customer service at nonprofits is often a function rather than a department, so success depends on keeping their tools and processes simple.<a href="https://www.helpscout.com/helpu/nonprofit-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/nonprofit-customer-service/https://www.helpscout.com/helpu/nonprofit-customer-service/<p>Customer service at nonprofits is often a function rather than a department, so success depends on keeping their tools and processes simple.<a href="https://www.helpscout.com/helpu/nonprofit-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/nonprofit-customer-service/https://www.helpscout.com/helpu/nonprofit-customer-service/<p>Customer service at nonprofits is often a function rather than a department, so success depends on keeping their tools and processes simple.<a href="https://www.helpscout.com/helpu/nonprofit-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/nonprofit-customer-service/https://www.helpscout.com/helpu/nonprofit-customer-service/<p>Customer service at nonprofits is often a function rather than a department, so success depends on keeping their tools and processes simple.<a href="https://www.helpscout.com/helpu/nonprofit-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/5-types-support-agent/https://www.helpscout.com/helpu/5-types-support-agent/<p>Providing the best customer service starts with the people you hire. These five personality types are essential on every customer support team.<a href="https://www.helpscout.com/helpu/5-types-support-agent/">Read the full article</a></p>https://www.helpscout.com/helpu/5-types-support-agent/https://www.helpscout.com/helpu/5-types-support-agent/<p>Providing the best customer service starts with the people you hire. These five personality types are essential on every customer support team.<a href="https://www.helpscout.com/helpu/5-types-support-agent/">Read the full article</a></p>https://www.helpscout.com/helpu/5-types-support-agent/https://www.helpscout.com/helpu/5-types-support-agent/<p>Providing the best customer service starts with the people you hire. These five personality types are essential on every customer support team.<a href="https://www.helpscout.com/helpu/5-types-support-agent/">Read the full article</a></p>https://www.helpscout.com/helpu/5-types-support-agent/https://www.helpscout.com/helpu/5-types-support-agent/<p>Providing the best customer service starts with the people you hire. These five personality types are essential on every customer support team.<a href="https://www.helpscout.com/helpu/5-types-support-agent/">Read the full article</a></p>https://www.helpscout.com/blog/side-hustles/https://www.helpscout.com/blog/side-hustles/<p>Side hustles don't distract employees; they actually make them happier and better at their jobs.<a href="https://www.helpscout.com/blog/side-hustles/">Read the full article</a></p>https://www.helpscout.com/blog/side-hustles/https://www.helpscout.com/blog/side-hustles/<p>Side hustles don't distract employees; they actually make them happier and better at their jobs.<a href="https://www.helpscout.com/blog/side-hustles/">Read the full article</a></p>https://www.helpscout.com/blog/side-hustles/https://www.helpscout.com/blog/side-hustles/<p>Side hustles don't distract employees; they actually make them happier and better at their jobs.<a href="https://www.helpscout.com/blog/side-hustles/">Read the full article</a></p>https://www.helpscout.com/blog/side-hustles/https://www.helpscout.com/blog/side-hustles/<p>Side hustles don't distract employees; they actually make them happier and better at their jobs.<a href="https://www.helpscout.com/blog/side-hustles/">Read the full article</a></p>https://www.helpscout.com/blog/connect-with-your-customers-storytelling/https://www.helpscout.com/blog/connect-with-your-customers-storytelling/<p>Bring storytelling into your customer service and marketing to create stronger, more genuine connections with your customers<a href="https://www.helpscout.com/blog/connect-with-your-customers-storytelling/">Read the full article</a></p>https://www.helpscout.com/blog/connect-with-your-customers-storytelling/https://www.helpscout.com/blog/connect-with-your-customers-storytelling/<p>Bring storytelling into your customer service and marketing to create stronger, more genuine connections with your customers<a href="https://www.helpscout.com/blog/connect-with-your-customers-storytelling/">Read the full article</a></p>https://www.helpscout.com/blog/connect-with-your-customers-storytelling/https://www.helpscout.com/blog/connect-with-your-customers-storytelling/<p>Bring storytelling into your customer service and marketing to create stronger, more genuine connections with your customers<a href="https://www.helpscout.com/blog/connect-with-your-customers-storytelling/">Read the full article</a></p>https://www.helpscout.com/blog/connect-with-your-customers-storytelling/https://www.helpscout.com/blog/connect-with-your-customers-storytelling/<p>Bring storytelling into your customer service and marketing to create stronger, more genuine connections with your customers<a href="https://www.helpscout.com/blog/connect-with-your-customers-storytelling/">Read the full article</a></p>https://www.helpscout.com/blog/creative-writing-techniques/https://www.helpscout.com/blog/creative-writing-techniques/<p>These creative writing techniques will help you solve one of publishing’s biggest hurdles — consistent quality.<a href="https://www.helpscout.com/blog/creative-writing-techniques/">Read the full article</a></p>https://www.helpscout.com/blog/creative-writing-techniques/https://www.helpscout.com/blog/creative-writing-techniques/<p>These creative writing techniques will help you solve one of publishing’s biggest hurdles — consistent quality.<a href="https://www.helpscout.com/blog/creative-writing-techniques/">Read the full article</a></p>https://www.helpscout.com/blog/creative-writing-techniques/https://www.helpscout.com/blog/creative-writing-techniques/<p>These creative writing techniques will help you solve one of publishing’s biggest hurdles — consistent quality.<a href="https://www.helpscout.com/blog/creative-writing-techniques/">Read the full article</a></p>https://www.helpscout.com/blog/creative-writing-techniques/https://www.helpscout.com/blog/creative-writing-techniques/<p>These creative writing techniques will help you solve one of publishing’s biggest hurdles — consistent quality.<a href="https://www.helpscout.com/blog/creative-writing-techniques/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-funnel/https://www.helpscout.com/helpu/customer-support-funnel/<p>Learn the 4 stages of the customer support funnel, and you can use it to retain customers.<a href="https://www.helpscout.com/helpu/customer-support-funnel/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-funnel/https://www.helpscout.com/helpu/customer-support-funnel/<p>Learn the 4 stages of the customer support funnel, and you can use it to retain customers.<a href="https://www.helpscout.com/helpu/customer-support-funnel/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-funnel/https://www.helpscout.com/helpu/customer-support-funnel/<p>Learn the 4 stages of the customer support funnel, and you can use it to retain customers.<a href="https://www.helpscout.com/helpu/customer-support-funnel/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-funnel/https://www.helpscout.com/helpu/customer-support-funnel/<p>Learn the 4 stages of the customer support funnel, and you can use it to retain customers.<a href="https://www.helpscout.com/helpu/customer-support-funnel/">Read the full article</a></p>https://www.helpscout.com/blog/creative-thinking/https://www.helpscout.com/blog/creative-thinking/<p>When searching for advice on creative thinking, there’s a lot on how to be more creative and very little on how to avoid blocking others’ creativity. Why is that?<a href="https://www.helpscout.com/blog/creative-thinking/">Read the full article</a></p>https://www.helpscout.com/blog/creative-thinking/https://www.helpscout.com/blog/creative-thinking/<p>When searching for advice on creative thinking, there’s a lot on how to be more creative and very little on how to avoid blocking others’ creativity. Why is that?<a href="https://www.helpscout.com/blog/creative-thinking/">Read the full article</a></p>https://www.helpscout.com/blog/creative-thinking/https://www.helpscout.com/blog/creative-thinking/<p>When searching for advice on creative thinking, there’s a lot on how to be more creative and very little on how to avoid blocking others’ creativity. Why is that?<a href="https://www.helpscout.com/blog/creative-thinking/">Read the full article</a></p>https://www.helpscout.com/blog/creative-thinking/https://www.helpscout.com/blog/creative-thinking/<p>When searching for advice on creative thinking, there’s a lot on how to be more creative and very little on how to avoid blocking others’ creativity. Why is that?<a href="https://www.helpscout.com/blog/creative-thinking/">Read the full article</a></p>https://www.helpscout.com/helpu/after-sales-service/https://www.helpscout.com/helpu/after-sales-service/<p>When sales and customer service work together, they succeed by giving the customer a better experience.<a href="https://www.helpscout.com/helpu/after-sales-service/">Read the full article</a></p>https://www.helpscout.com/helpu/after-sales-service/https://www.helpscout.com/helpu/after-sales-service/<p>When sales and customer service work together, they succeed by giving the customer a better experience.<a href="https://www.helpscout.com/helpu/after-sales-service/">Read the full article</a></p>https://www.helpscout.com/helpu/after-sales-service/https://www.helpscout.com/helpu/after-sales-service/<p>When sales and customer service work together, they succeed by giving the customer a better experience.<a href="https://www.helpscout.com/helpu/after-sales-service/">Read the full article</a></p>https://www.helpscout.com/helpu/after-sales-service/https://www.helpscout.com/helpu/after-sales-service/<p>When sales and customer service work together, they succeed by giving the customer a better experience.<a href="https://www.helpscout.com/helpu/after-sales-service/">Read the full article</a></p>https://www.helpscout.com/helpu/switch-help-desk/https://www.helpscout.com/helpu/switch-help-desk/<p>Switching to a new help desk can be tricky, but it’s a chance to organize your support department and step up your customer service game.<a href="https://www.helpscout.com/helpu/switch-help-desk/">Read the full article</a></p>https://www.helpscout.com/helpu/switch-help-desk/https://www.helpscout.com/helpu/switch-help-desk/<p>Switching to a new help desk can be tricky, but it’s a chance to organize your support department and step up your customer service game.<a href="https://www.helpscout.com/helpu/switch-help-desk/">Read the full article</a></p>https://www.helpscout.com/helpu/switch-help-desk/https://www.helpscout.com/helpu/switch-help-desk/<p>Switching to a new help desk can be tricky, but it’s a chance to organize your support department and step up your customer service game.<a href="https://www.helpscout.com/helpu/switch-help-desk/">Read the full article</a></p>https://www.helpscout.com/helpu/switch-help-desk/https://www.helpscout.com/helpu/switch-help-desk/<p>Switching to a new help desk can be tricky, but it’s a chance to organize your support department and step up your customer service game.<a href="https://www.helpscout.com/helpu/switch-help-desk/">Read the full article</a></p>https://www.helpscout.com/helpu/implement-help-desk/https://www.helpscout.com/helpu/implement-help-desk/<p>If you’re setting up a new help desk, follow this step-by-step guide and checklist to ensure it goes smoothly for your customers and team.<a href="https://www.helpscout.com/helpu/implement-help-desk/">Read the full article</a></p>https://www.helpscout.com/helpu/implement-help-desk/https://www.helpscout.com/helpu/implement-help-desk/<p>If you’re setting up a new help desk, follow this step-by-step guide and checklist to ensure it goes smoothly for your customers and team.<a href="https://www.helpscout.com/helpu/implement-help-desk/">Read the full article</a></p>https://www.helpscout.com/helpu/implement-help-desk/https://www.helpscout.com/helpu/implement-help-desk/<p>If you’re setting up a new help desk, follow this step-by-step guide and checklist to ensure it goes smoothly for your customers and team.<a href="https://www.helpscout.com/helpu/implement-help-desk/">Read the full article</a></p>https://www.helpscout.com/helpu/implement-help-desk/https://www.helpscout.com/helpu/implement-help-desk/<p>If you’re setting up a new help desk, follow this step-by-step guide and checklist to ensure it goes smoothly for your customers and team.<a href="https://www.helpscout.com/helpu/implement-help-desk/">Read the full article</a></p>https://www.helpscout.com/blog/brand-evolution/https://www.helpscout.com/blog/brand-evolution/<p>Building a brand that lasts requires maintenance and design principles as concrete as your company values.<a href="https://www.helpscout.com/blog/brand-evolution/">Read the full article</a></p>https://www.helpscout.com/blog/brand-evolution/https://www.helpscout.com/blog/brand-evolution/<p>Building a brand that lasts requires maintenance and design principles as concrete as your company values.<a href="https://www.helpscout.com/blog/brand-evolution/">Read the full article</a></p>https://www.helpscout.com/blog/brand-evolution/https://www.helpscout.com/blog/brand-evolution/<p>Building a brand that lasts requires maintenance and design principles as concrete as your company values.<a href="https://www.helpscout.com/blog/brand-evolution/">Read the full article</a></p>https://www.helpscout.com/blog/brand-evolution/https://www.helpscout.com/blog/brand-evolution/<p>Building a brand that lasts requires maintenance and design principles as concrete as your company values.<a href="https://www.helpscout.com/blog/brand-evolution/">Read the full article</a></p>https://www.helpscout.com/blog/customer-testimonials/https://www.helpscout.com/blog/customer-testimonials/<p>Bland customer testimonials always go bust. Here's how to get great quotes from your customers.<a href="https://www.helpscout.com/blog/customer-testimonials/">Read the full article</a></p>https://www.helpscout.com/blog/customer-testimonials/https://www.helpscout.com/blog/customer-testimonials/<p>Bland customer testimonials always go bust. Here's how to get great quotes from your customers.<a href="https://www.helpscout.com/blog/customer-testimonials/">Read the full article</a></p>https://www.helpscout.com/blog/customer-testimonials/https://www.helpscout.com/blog/customer-testimonials/<p>Bland customer testimonials always go bust. Here's how to get great quotes from your customers.<a href="https://www.helpscout.com/blog/customer-testimonials/">Read the full article</a></p>https://www.helpscout.com/blog/customer-testimonials/https://www.helpscout.com/blog/customer-testimonials/<p>Bland customer testimonials always go bust. Here's how to get great quotes from your customers.<a href="https://www.helpscout.com/blog/customer-testimonials/">Read the full article</a></p>https://www.helpscout.com/blog/virtual-team-building/https://www.helpscout.com/blog/virtual-team-building/<p>Team building activities can often feel forced, but video is a surprisingly easy way to strengthen company culture and have fun.<a href="https://www.helpscout.com/blog/virtual-team-building/">Read the full article</a></p>https://www.helpscout.com/blog/virtual-team-building/https://www.helpscout.com/blog/virtual-team-building/<p>Team building activities can often feel forced, but video is a surprisingly easy way to strengthen company culture and have fun.<a href="https://www.helpscout.com/blog/virtual-team-building/">Read the full article</a></p>https://www.helpscout.com/blog/virtual-team-building/https://www.helpscout.com/blog/virtual-team-building/<p>Team building activities can often feel forced, but video is a surprisingly easy way to strengthen company culture and have fun.<a href="https://www.helpscout.com/blog/virtual-team-building/">Read the full article</a></p>https://www.helpscout.com/blog/virtual-team-building/https://www.helpscout.com/blog/virtual-team-building/<p>Team building activities can often feel forced, but video is a surprisingly easy way to strengthen company culture and have fun.<a href="https://www.helpscout.com/blog/virtual-team-building/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-activities/https://www.helpscout.com/helpu/customer-service-activities/<p>To spot high-upside opportunities in customer service, be sure to use these 4 practical frameworks.<a href="https://www.helpscout.com/helpu/customer-service-activities/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-activities/https://www.helpscout.com/helpu/customer-service-activities/<p>To spot high-upside opportunities in customer service, be sure to use these 4 practical frameworks.<a href="https://www.helpscout.com/helpu/customer-service-activities/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-activities/https://www.helpscout.com/helpu/customer-service-activities/<p>To spot high-upside opportunities in customer service, be sure to use these 4 practical frameworks.<a href="https://www.helpscout.com/helpu/customer-service-activities/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-activities/https://www.helpscout.com/helpu/customer-service-activities/<p>To spot high-upside opportunities in customer service, be sure to use these 4 practical frameworks.<a href="https://www.helpscout.com/helpu/customer-service-activities/">Read the full article</a></p>https://www.helpscout.com/helpu/employee-retention/https://www.helpscout.com/helpu/employee-retention/<p>Customer support is fighting a negative public perception, and high turnover rates, but there is a solution and it takes less work than you think.<a href="https://www.helpscout.com/helpu/employee-retention/">Read the full article</a></p>https://www.helpscout.com/helpu/employee-retention/https://www.helpscout.com/helpu/employee-retention/<p>Customer support is fighting a negative public perception, and high turnover rates, but there is a solution and it takes less work than you think.<a href="https://www.helpscout.com/helpu/employee-retention/">Read the full article</a></p>https://www.helpscout.com/helpu/employee-retention/https://www.helpscout.com/helpu/employee-retention/<p>Customer support is fighting a negative public perception, and high turnover rates, but there is a solution and it takes less work than you think.<a href="https://www.helpscout.com/helpu/employee-retention/">Read the full article</a></p>https://www.helpscout.com/helpu/employee-retention/https://www.helpscout.com/helpu/employee-retention/<p>Customer support is fighting a negative public perception, and high turnover rates, but there is a solution and it takes less work than you think.<a href="https://www.helpscout.com/helpu/employee-retention/">Read the full article</a></p>https://www.helpscout.com/blog/professional-shortcomings/https://www.helpscout.com/blog/professional-shortcomings/<p>Identify your professional shortcomings and learn how to overcome them at work.<a href="https://www.helpscout.com/blog/professional-shortcomings/">Read the full article</a></p>https://www.helpscout.com/blog/professional-shortcomings/https://www.helpscout.com/blog/professional-shortcomings/<p>Identify your professional shortcomings and learn how to overcome them at work.<a href="https://www.helpscout.com/blog/professional-shortcomings/">Read the full article</a></p>https://www.helpscout.com/blog/professional-shortcomings/https://www.helpscout.com/blog/professional-shortcomings/<p>Identify your professional shortcomings and learn how to overcome them at work.<a href="https://www.helpscout.com/blog/professional-shortcomings/">Read the full article</a></p>https://www.helpscout.com/blog/professional-shortcomings/https://www.helpscout.com/blog/professional-shortcomings/<p>Identify your professional shortcomings and learn how to overcome them at work.<a href="https://www.helpscout.com/blog/professional-shortcomings/">Read the full article</a></p>https://www.helpscout.com/blog/give-support-seat-at-the-table/https://www.helpscout.com/blog/give-support-seat-at-the-table/<p>Support teams are a critical part of any organization that serves customers, yet they’re not always treated that way. Mireille Pilloud, Community Support Manager at TED, shares her thoughts on how to get support a “seat at the adult table.”<a href="https://www.helpscout.com/blog/give-support-seat-at-the-table/">Read the full article</a></p>https://www.helpscout.com/blog/give-support-seat-at-the-table/https://www.helpscout.com/blog/give-support-seat-at-the-table/<p>Support teams are a critical part of any organization that serves customers, yet they’re not always treated that way. Mireille Pilloud, Community Support Manager at TED, shares her thoughts on how to get support a “seat at the adult table.”<a href="https://www.helpscout.com/blog/give-support-seat-at-the-table/">Read the full article</a></p>https://www.helpscout.com/blog/give-support-seat-at-the-table/https://www.helpscout.com/blog/give-support-seat-at-the-table/<p>Support teams are a critical part of any organization that serves customers, yet they’re not always treated that way. Mireille Pilloud, Community Support Manager at TED, shares her thoughts on how to get support a “seat at the adult table.”<a href="https://www.helpscout.com/blog/give-support-seat-at-the-table/">Read the full article</a></p>https://www.helpscout.com/blog/give-support-seat-at-the-table/https://www.helpscout.com/blog/give-support-seat-at-the-table/<p>Support teams are a critical part of any organization that serves customers, yet they’re not always treated that way. Mireille Pilloud, Community Support Manager at TED, shares her thoughts on how to get support a “seat at the adult table.”<a href="https://www.helpscout.com/blog/give-support-seat-at-the-table/">Read the full article</a></p>https://www.helpscout.com/blog/relationship-marketing/https://www.helpscout.com/blog/relationship-marketing/<p>Relationship marketing is customer marketing strategy that emphasizes retention, loyalty, satisfaction, and lifetime customer value.<a href="https://www.helpscout.com/blog/relationship-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/relationship-marketing/https://www.helpscout.com/blog/relationship-marketing/<p>Relationship marketing is customer marketing strategy that emphasizes retention, loyalty, satisfaction, and lifetime customer value.<a href="https://www.helpscout.com/blog/relationship-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/relationship-marketing/https://www.helpscout.com/blog/relationship-marketing/<p>Relationship marketing is customer marketing strategy that emphasizes retention, loyalty, satisfaction, and lifetime customer value.<a href="https://www.helpscout.com/blog/relationship-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/relationship-marketing/https://www.helpscout.com/blog/relationship-marketing/<p>Relationship marketing is customer marketing strategy that emphasizes retention, loyalty, satisfaction, and lifetime customer value.<a href="https://www.helpscout.com/blog/relationship-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/digital-illustrations/https://www.helpscout.com/blog/digital-illustrations/<p>Best practices for creating digital illustrations that reflect your brand identity.<a href="https://www.helpscout.com/blog/digital-illustrations/">Read the full article</a></p>https://www.helpscout.com/blog/digital-illustrations/https://www.helpscout.com/blog/digital-illustrations/<p>Best practices for creating digital illustrations that reflect your brand identity.<a href="https://www.helpscout.com/blog/digital-illustrations/">Read the full article</a></p>https://www.helpscout.com/blog/digital-illustrations/https://www.helpscout.com/blog/digital-illustrations/<p>Best practices for creating digital illustrations that reflect your brand identity.<a href="https://www.helpscout.com/blog/digital-illustrations/">Read the full article</a></p>https://www.helpscout.com/blog/digital-illustrations/https://www.helpscout.com/blog/digital-illustrations/<p>Best practices for creating digital illustrations that reflect your brand identity.<a href="https://www.helpscout.com/blog/digital-illustrations/">Read the full article</a></p>https://www.helpscout.com/blog/one-on-ones/https://www.helpscout.com/blog/one-on-ones/<p>One on one meetings are key to getting feedback, sharing concerns, and connecting with your colleagues. Here's how to run a great one on one meeting.<a href="https://www.helpscout.com/blog/one-on-ones/">Read the full article</a></p>https://www.helpscout.com/blog/one-on-ones/https://www.helpscout.com/blog/one-on-ones/<p>One on one meetings are key to getting feedback, sharing concerns, and connecting with your colleagues. Here's how to run a great one on one meeting.<a href="https://www.helpscout.com/blog/one-on-ones/">Read the full article</a></p>https://www.helpscout.com/blog/one-on-ones/https://www.helpscout.com/blog/one-on-ones/<p>One on one meetings are key to getting feedback, sharing concerns, and connecting with your colleagues. Here's how to run a great one on one meeting.<a href="https://www.helpscout.com/blog/one-on-ones/">Read the full article</a></p>https://www.helpscout.com/blog/one-on-ones/https://www.helpscout.com/blog/one-on-ones/<p>One on one meetings are key to getting feedback, sharing concerns, and connecting with your colleagues. Here's how to run a great one on one meeting.<a href="https://www.helpscout.com/blog/one-on-ones/">Read the full article</a></p>https://www.helpscout.com/blog/best-entrepreneur-books/https://www.helpscout.com/blog/best-entrepreneur-books/<p>We compiled the 25 best books for entrepreneurs on marketing, sales, and customer service. Each book is a must-read for aspiring entrepreneurs.<a href="https://www.helpscout.com/blog/best-entrepreneur-books/">Read the full article</a></p>https://www.helpscout.com/blog/best-entrepreneur-books/https://www.helpscout.com/blog/best-entrepreneur-books/<p>We compiled the 25 best books for entrepreneurs on marketing, sales, and customer service. Each book is a must-read for aspiring entrepreneurs.<a href="https://www.helpscout.com/blog/best-entrepreneur-books/">Read the full article</a></p>https://www.helpscout.com/blog/best-entrepreneur-books/https://www.helpscout.com/blog/best-entrepreneur-books/<p>We compiled the 25 best books for entrepreneurs on marketing, sales, and customer service. Each book is a must-read for aspiring entrepreneurs.<a href="https://www.helpscout.com/blog/best-entrepreneur-books/">Read the full article</a></p>https://www.helpscout.com/blog/best-entrepreneur-books/https://www.helpscout.com/blog/best-entrepreneur-books/<p>We compiled the 25 best books for entrepreneurs on marketing, sales, and customer service. Each book is a must-read for aspiring entrepreneurs.<a href="https://www.helpscout.com/blog/best-entrepreneur-books/">Read the full article</a></p>https://www.helpscout.com/helpu/9-customer-support-tips/https://www.helpscout.com/helpu/9-customer-support-tips/<p>Tips on providing better customer support from experienced customer support professionals<a href="https://www.helpscout.com/helpu/9-customer-support-tips/">Read the full article</a></p>https://www.helpscout.com/helpu/9-customer-support-tips/https://www.helpscout.com/helpu/9-customer-support-tips/<p>Tips on providing better customer support from experienced customer support professionals<a href="https://www.helpscout.com/helpu/9-customer-support-tips/">Read the full article</a></p>https://www.helpscout.com/helpu/9-customer-support-tips/https://www.helpscout.com/helpu/9-customer-support-tips/<p>Tips on providing better customer support from experienced customer support professionals<a href="https://www.helpscout.com/helpu/9-customer-support-tips/">Read the full article</a></p>https://www.helpscout.com/helpu/9-customer-support-tips/https://www.helpscout.com/helpu/9-customer-support-tips/<p>Tips on providing better customer support from experienced customer support professionals<a href="https://www.helpscout.com/helpu/9-customer-support-tips/">Read the full article</a></p>https://www.helpscout.com/blog/new-4ps-of-marketing/https://www.helpscout.com/blog/new-4ps-of-marketing/<p>The 4P's of marketing have been used by marketers around the world for decades. But for B2B businesses, they may now be outdated.<a href="https://www.helpscout.com/blog/new-4ps-of-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/new-4ps-of-marketing/https://www.helpscout.com/blog/new-4ps-of-marketing/<p>The 4P's of marketing have been used by marketers around the world for decades. But for B2B businesses, they may now be outdated.<a href="https://www.helpscout.com/blog/new-4ps-of-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/new-4ps-of-marketing/https://www.helpscout.com/blog/new-4ps-of-marketing/<p>The 4P's of marketing have been used by marketers around the world for decades. But for B2B businesses, they may now be outdated.<a href="https://www.helpscout.com/blog/new-4ps-of-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/new-4ps-of-marketing/https://www.helpscout.com/blog/new-4ps-of-marketing/<p>The 4P's of marketing have been used by marketers around the world for decades. But for B2B businesses, they may now be outdated.<a href="https://www.helpscout.com/blog/new-4ps-of-marketing/">Read the full article</a></p>https://www.helpscout.com/helpu/how-support-sales-marketing-work-together/https://www.helpscout.com/helpu/how-support-sales-marketing-work-together/<p>Three ways to get your support, sales, and marketing teams working together effectively.<a href="https://www.helpscout.com/helpu/how-support-sales-marketing-work-together/">Read the full article</a></p>https://www.helpscout.com/helpu/how-support-sales-marketing-work-together/https://www.helpscout.com/helpu/how-support-sales-marketing-work-together/<p>Three ways to get your support, sales, and marketing teams working together effectively.<a href="https://www.helpscout.com/helpu/how-support-sales-marketing-work-together/">Read the full article</a></p>https://www.helpscout.com/helpu/how-support-sales-marketing-work-together/https://www.helpscout.com/helpu/how-support-sales-marketing-work-together/<p>Three ways to get your support, sales, and marketing teams working together effectively.<a href="https://www.helpscout.com/helpu/how-support-sales-marketing-work-together/">Read the full article</a></p>https://www.helpscout.com/helpu/how-support-sales-marketing-work-together/https://www.helpscout.com/helpu/how-support-sales-marketing-work-together/<p>Three ways to get your support, sales, and marketing teams working together effectively.<a href="https://www.helpscout.com/helpu/how-support-sales-marketing-work-together/">Read the full article</a></p>https://www.helpscout.com/helpu/international-customer-service/https://www.helpscout.com/helpu/international-customer-service/<p>Providing international customer service can be a challenge if you don't offer multilingual customer support. Follow these 6 best practices.<a href="https://www.helpscout.com/helpu/international-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/international-customer-service/https://www.helpscout.com/helpu/international-customer-service/<p>Providing international customer service can be a challenge if you don't offer multilingual customer support. Follow these 6 best practices.<a href="https://www.helpscout.com/helpu/international-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/international-customer-service/https://www.helpscout.com/helpu/international-customer-service/<p>Providing international customer service can be a challenge if you don't offer multilingual customer support. Follow these 6 best practices.<a href="https://www.helpscout.com/helpu/international-customer-service/">Read the full article</a></p>https://www.helpscout.com/helpu/international-customer-service/https://www.helpscout.com/helpu/international-customer-service/<p>Providing international customer service can be a challenge if you don't offer multilingual customer support. Follow these 6 best practices.<a href="https://www.helpscout.com/helpu/international-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/best-advice-ever/https://www.helpscout.com/blog/best-advice-ever/<p>The best advice ever for your career and life.<a href="https://www.helpscout.com/blog/best-advice-ever/">Read the full article</a></p>https://www.helpscout.com/blog/best-advice-ever/https://www.helpscout.com/blog/best-advice-ever/<p>The best advice ever for your career and life.<a href="https://www.helpscout.com/blog/best-advice-ever/">Read the full article</a></p>https://www.helpscout.com/blog/best-advice-ever/https://www.helpscout.com/blog/best-advice-ever/<p>The best advice ever for your career and life.<a href="https://www.helpscout.com/blog/best-advice-ever/">Read the full article</a></p>https://www.helpscout.com/blog/best-advice-ever/https://www.helpscout.com/blog/best-advice-ever/<p>The best advice ever for your career and life.<a href="https://www.helpscout.com/blog/best-advice-ever/">Read the full article</a></p>https://www.helpscout.com/blog/remarkable-customer-service/https://www.helpscout.com/blog/remarkable-customer-service/<p>In a world where support is often thought of as a cost center, these remarkable customer service stories will remind you of its true potential.<a href="https://www.helpscout.com/blog/remarkable-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/remarkable-customer-service/https://www.helpscout.com/blog/remarkable-customer-service/<p>In a world where support is often thought of as a cost center, these remarkable customer service stories will remind you of its true potential.<a href="https://www.helpscout.com/blog/remarkable-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/remarkable-customer-service/https://www.helpscout.com/blog/remarkable-customer-service/<p>In a world where support is often thought of as a cost center, these remarkable customer service stories will remind you of its true potential.<a href="https://www.helpscout.com/blog/remarkable-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/remarkable-customer-service/https://www.helpscout.com/blog/remarkable-customer-service/<p>In a world where support is often thought of as a cost center, these remarkable customer service stories will remind you of its true potential.<a href="https://www.helpscout.com/blog/remarkable-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/breaking-bad-habits/https://www.helpscout.com/blog/breaking-bad-habits/<p>The psychology of breaking bad habits is really about changing your routine.<a href="https://www.helpscout.com/blog/breaking-bad-habits/">Read the full article</a></p>https://www.helpscout.com/blog/breaking-bad-habits/https://www.helpscout.com/blog/breaking-bad-habits/<p>The psychology of breaking bad habits is really about changing your routine.<a href="https://www.helpscout.com/blog/breaking-bad-habits/">Read the full article</a></p>https://www.helpscout.com/blog/breaking-bad-habits/https://www.helpscout.com/blog/breaking-bad-habits/<p>The psychology of breaking bad habits is really about changing your routine.<a href="https://www.helpscout.com/blog/breaking-bad-habits/">Read the full article</a></p>https://www.helpscout.com/blog/breaking-bad-habits/https://www.helpscout.com/blog/breaking-bad-habits/<p>The psychology of breaking bad habits is really about changing your routine.<a href="https://www.helpscout.com/blog/breaking-bad-habits/">Read the full article</a></p>https://www.helpscout.com/blog/effective-teams/https://www.helpscout.com/blog/effective-teams/<p>Effective teams are built upon two types of leadership, domain leadership (players) and people leadership (coaches).<a href="https://www.helpscout.com/blog/effective-teams/">Read the full article</a></p>https://www.helpscout.com/blog/effective-teams/https://www.helpscout.com/blog/effective-teams/<p>Effective teams are built upon two types of leadership, domain leadership (players) and people leadership (coaches).<a href="https://www.helpscout.com/blog/effective-teams/">Read the full article</a></p>https://www.helpscout.com/blog/effective-teams/https://www.helpscout.com/blog/effective-teams/<p>Effective teams are built upon two types of leadership, domain leadership (players) and people leadership (coaches).<a href="https://www.helpscout.com/blog/effective-teams/">Read the full article</a></p>https://www.helpscout.com/blog/effective-teams/https://www.helpscout.com/blog/effective-teams/<p>Effective teams are built upon two types of leadership, domain leadership (players) and people leadership (coaches).<a href="https://www.helpscout.com/blog/effective-teams/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-tips/https://www.helpscout.com/helpu/customer-service-tips/<p>The best customer service tips can only come from world-class teams. Here are 16 tips for delighting your customers.<a href="https://www.helpscout.com/helpu/customer-service-tips/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-tips/https://www.helpscout.com/helpu/customer-service-tips/<p>The best customer service tips can only come from world-class teams. Here are 16 tips for delighting your customers.<a href="https://www.helpscout.com/helpu/customer-service-tips/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-tips/https://www.helpscout.com/helpu/customer-service-tips/<p>The best customer service tips can only come from world-class teams. Here are 16 tips for delighting your customers.<a href="https://www.helpscout.com/helpu/customer-service-tips/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-tips/https://www.helpscout.com/helpu/customer-service-tips/<p>The best customer service tips can only come from world-class teams. Here are 16 tips for delighting your customers.<a href="https://www.helpscout.com/helpu/customer-service-tips/">Read the full article</a></p>https://www.helpscout.com/blog/exclamations-and-emoticons/https://www.helpscout.com/blog/exclamations-and-emoticons/<p>Should you use exclamation points, emoticons, and GIFs in your customer emails? The answer is yes, and there’s some interesting data that explains why.<a href="https://www.helpscout.com/blog/exclamations-and-emoticons/">Read the full article</a></p>https://www.helpscout.com/blog/exclamations-and-emoticons/https://www.helpscout.com/blog/exclamations-and-emoticons/<p>Should you use exclamation points, emoticons, and GIFs in your customer emails? The answer is yes, and there’s some interesting data that explains why.<a href="https://www.helpscout.com/blog/exclamations-and-emoticons/">Read the full article</a></p>https://www.helpscout.com/blog/exclamations-and-emoticons/https://www.helpscout.com/blog/exclamations-and-emoticons/<p>Should you use exclamation points, emoticons, and GIFs in your customer emails? The answer is yes, and there’s some interesting data that explains why.<a href="https://www.helpscout.com/blog/exclamations-and-emoticons/">Read the full article</a></p>https://www.helpscout.com/blog/exclamations-and-emoticons/https://www.helpscout.com/blog/exclamations-and-emoticons/<p>Should you use exclamation points, emoticons, and GIFs in your customer emails? The answer is yes, and there’s some interesting data that explains why.<a href="https://www.helpscout.com/blog/exclamations-and-emoticons/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-books/https://www.helpscout.com/helpu/customer-service-books/<p>The top 27 customer service books about providing better customer service and creating a customer-centered culture in your company.<a href="https://www.helpscout.com/helpu/customer-service-books/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-books/https://www.helpscout.com/helpu/customer-service-books/<p>The top 27 customer service books about providing better customer service and creating a customer-centered culture in your company.<a href="https://www.helpscout.com/helpu/customer-service-books/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-books/https://www.helpscout.com/helpu/customer-service-books/<p>The top 27 customer service books about providing better customer service and creating a customer-centered culture in your company.<a href="https://www.helpscout.com/helpu/customer-service-books/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-books/https://www.helpscout.com/helpu/customer-service-books/<p>The top 27 customer service books about providing better customer service and creating a customer-centered culture in your company.<a href="https://www.helpscout.com/helpu/customer-service-books/">Read the full article</a></p>https://www.helpscout.com/blog/upsell/https://www.helpscout.com/blog/upsell/<p>When you optimize for customer success, upselling is ethical and revenue is a byproduct. Here’s how we approach sales at Help Scout.<a href="https://www.helpscout.com/blog/upsell/">Read the full article</a></p>https://www.helpscout.com/blog/upsell/https://www.helpscout.com/blog/upsell/<p>When you optimize for customer success, upselling is ethical and revenue is a byproduct. Here’s how we approach sales at Help Scout.<a href="https://www.helpscout.com/blog/upsell/">Read the full article</a></p>https://www.helpscout.com/blog/upsell/https://www.helpscout.com/blog/upsell/<p>When you optimize for customer success, upselling is ethical and revenue is a byproduct. Here’s how we approach sales at Help Scout.<a href="https://www.helpscout.com/blog/upsell/">Read the full article</a></p>https://www.helpscout.com/blog/upsell/https://www.helpscout.com/blog/upsell/<p>When you optimize for customer success, upselling is ethical and revenue is a byproduct. Here’s how we approach sales at Help Scout.<a href="https://www.helpscout.com/blog/upsell/">Read the full article</a></p>https://www.helpscout.com/blog/pricing-strategies/https://www.helpscout.com/blog/pricing-strategies/<p>Learn about 10 pricing strategies based on the science of consumer behavior for inspiration and insight on how to effectively set your prices.<a href="https://www.helpscout.com/blog/pricing-strategies/">Read the full article</a></p>https://www.helpscout.com/blog/pricing-strategies/https://www.helpscout.com/blog/pricing-strategies/<p>Learn about 10 pricing strategies based on the science of consumer behavior for inspiration and insight on how to effectively set your prices.<a href="https://www.helpscout.com/blog/pricing-strategies/">Read the full article</a></p>https://www.helpscout.com/blog/pricing-strategies/https://www.helpscout.com/blog/pricing-strategies/<p>Learn about 10 pricing strategies based on the science of consumer behavior for inspiration and insight on how to effectively set your prices.<a href="https://www.helpscout.com/blog/pricing-strategies/">Read the full article</a></p>https://www.helpscout.com/blog/pricing-strategies/https://www.helpscout.com/blog/pricing-strategies/<p>Learn about 10 pricing strategies based on the science of consumer behavior for inspiration and insight on how to effectively set your prices.<a href="https://www.helpscout.com/blog/pricing-strategies/">Read the full article</a></p>https://www.helpscout.com/blog/24-hour-support/https://www.helpscout.com/blog/24-hour-support/<p>Round-the-clock support is a huge win for customers, but it doesn’t come easily. Here’s how we made the transition.<a href="https://www.helpscout.com/blog/24-hour-support/">Read the full article</a></p>https://www.helpscout.com/blog/24-hour-support/https://www.helpscout.com/blog/24-hour-support/<p>Round-the-clock support is a huge win for customers, but it doesn’t come easily. Here’s how we made the transition.<a href="https://www.helpscout.com/blog/24-hour-support/">Read the full article</a></p>https://www.helpscout.com/blog/24-hour-support/https://www.helpscout.com/blog/24-hour-support/<p>Round-the-clock support is a huge win for customers, but it doesn’t come easily. Here’s how we made the transition.<a href="https://www.helpscout.com/blog/24-hour-support/">Read the full article</a></p>https://www.helpscout.com/blog/24-hour-support/https://www.helpscout.com/blog/24-hour-support/<p>Round-the-clock support is a huge win for customers, but it doesn’t come easily. Here’s how we made the transition.<a href="https://www.helpscout.com/blog/24-hour-support/">Read the full article</a></p>https://www.helpscout.com/blog/organizational-structure/https://www.helpscout.com/blog/organizational-structure/<p>Is it better to be flat and manager-free, or traditional and hierarchical? Instead, ask which organizational structure works best for your particular company.<a href="https://www.helpscout.com/blog/organizational-structure/">Read the full article</a></p>https://www.helpscout.com/blog/organizational-structure/https://www.helpscout.com/blog/organizational-structure/<p>Is it better to be flat and manager-free, or traditional and hierarchical? Instead, ask which organizational structure works best for your particular company.<a href="https://www.helpscout.com/blog/organizational-structure/">Read the full article</a></p>https://www.helpscout.com/blog/organizational-structure/https://www.helpscout.com/blog/organizational-structure/<p>Is it better to be flat and manager-free, or traditional and hierarchical? Instead, ask which organizational structure works best for your particular company.<a href="https://www.helpscout.com/blog/organizational-structure/">Read the full article</a></p>https://www.helpscout.com/blog/organizational-structure/https://www.helpscout.com/blog/organizational-structure/<p>Is it better to be flat and manager-free, or traditional and hierarchical? Instead, ask which organizational structure works best for your particular company.<a href="https://www.helpscout.com/blog/organizational-structure/">Read the full article</a></p>https://www.helpscout.com/blog/virtual-teams/https://www.helpscout.com/blog/virtual-teams/<p>In many ways, virtual teams are an ongoing experiment. But they could soon eliminate the need for offices and become the standard.<a href="https://www.helpscout.com/blog/virtual-teams/">Read the full article</a></p>https://www.helpscout.com/blog/virtual-teams/https://www.helpscout.com/blog/virtual-teams/<p>In many ways, virtual teams are an ongoing experiment. But they could soon eliminate the need for offices and become the standard.<a href="https://www.helpscout.com/blog/virtual-teams/">Read the full article</a></p>https://www.helpscout.com/blog/virtual-teams/https://www.helpscout.com/blog/virtual-teams/<p>In many ways, virtual teams are an ongoing experiment. But they could soon eliminate the need for offices and become the standard.<a href="https://www.helpscout.com/blog/virtual-teams/">Read the full article</a></p>https://www.helpscout.com/blog/virtual-teams/https://www.helpscout.com/blog/virtual-teams/<p>In many ways, virtual teams are an ongoing experiment. But they could soon eliminate the need for offices and become the standard.<a href="https://www.helpscout.com/blog/virtual-teams/">Read the full article</a></p>https://www.helpscout.com/helpu/track-customer-requests/https://www.helpscout.com/helpu/track-customer-requests/<p>Telling customers to “keep an eye out” for updates puts the onus on them—not cool. Instead, be proactive and follow up after you’ve fixed a bug they reported or built a feature they wanted.<a href="https://www.helpscout.com/helpu/track-customer-requests/">Read the full article</a></p>https://www.helpscout.com/blog/benefits-of-writing/https://www.helpscout.com/blog/benefits-of-writing/<p>What are the psychological benefits of making writing a regular habit? We took a look at the research.<a href="https://www.helpscout.com/blog/benefits-of-writing/">Read the full article</a></p>https://www.helpscout.com/helpu/track-customer-requests/https://www.helpscout.com/helpu/track-customer-requests/<p>Telling customers to “keep an eye out” for updates puts the onus on them—not cool. Instead, be proactive and follow up after you’ve fixed a bug they reported or built a feature they wanted.<a href="https://www.helpscout.com/helpu/track-customer-requests/">Read the full article</a></p>https://www.helpscout.com/blog/benefits-of-writing/https://www.helpscout.com/blog/benefits-of-writing/<p>What are the psychological benefits of making writing a regular habit? We took a look at the research.<a href="https://www.helpscout.com/blog/benefits-of-writing/">Read the full article</a></p>https://www.helpscout.com/helpu/track-customer-requests/https://www.helpscout.com/helpu/track-customer-requests/<p>Telling customers to “keep an eye out” for updates puts the onus on them—not cool. Instead, be proactive and follow up after you’ve fixed a bug they reported or built a feature they wanted.<a href="https://www.helpscout.com/helpu/track-customer-requests/">Read the full article</a></p>https://www.helpscout.com/blog/benefits-of-writing/https://www.helpscout.com/blog/benefits-of-writing/<p>What are the psychological benefits of making writing a regular habit? We took a look at the research.<a href="https://www.helpscout.com/blog/benefits-of-writing/">Read the full article</a></p>https://www.helpscout.com/helpu/track-customer-requests/https://www.helpscout.com/helpu/track-customer-requests/<p>Telling customers to “keep an eye out” for updates puts the onus on them—not cool. Instead, be proactive and follow up after you’ve fixed a bug they reported or built a feature they wanted.<a href="https://www.helpscout.com/helpu/track-customer-requests/">Read the full article</a></p>https://www.helpscout.com/blog/benefits-of-writing/https://www.helpscout.com/blog/benefits-of-writing/<p>What are the psychological benefits of making writing a regular habit? We took a look at the research.<a href="https://www.helpscout.com/blog/benefits-of-writing/">Read the full article</a></p>https://www.helpscout.com/blog/being-nice/https://www.helpscout.com/blog/being-nice/<p>“Just be nice” is emotionally resonant but nutritionally shallow advice. The reality is much more complicated.<a href="https://www.helpscout.com/blog/being-nice/">Read the full article</a></p>https://www.helpscout.com/blog/being-nice/https://www.helpscout.com/blog/being-nice/<p>“Just be nice” is emotionally resonant but nutritionally shallow advice. The reality is much more complicated.<a href="https://www.helpscout.com/blog/being-nice/">Read the full article</a></p>https://www.helpscout.com/blog/being-nice/https://www.helpscout.com/blog/being-nice/<p>“Just be nice” is emotionally resonant but nutritionally shallow advice. The reality is much more complicated.<a href="https://www.helpscout.com/blog/being-nice/">Read the full article</a></p>https://www.helpscout.com/blog/being-nice/https://www.helpscout.com/blog/being-nice/<p>“Just be nice” is emotionally resonant but nutritionally shallow advice. The reality is much more complicated.<a href="https://www.helpscout.com/blog/being-nice/">Read the full article</a></p>https://www.helpscout.com/helpu/the-world-outside/https://www.helpscout.com/helpu/the-world-outside/<p>Sometimes, due to forces beyond your control, you have to solve customer problems that your product or site didn't create.<a href="https://www.helpscout.com/helpu/the-world-outside/">Read the full article</a></p>https://www.helpscout.com/helpu/the-world-outside/https://www.helpscout.com/helpu/the-world-outside/<p>Sometimes, due to forces beyond your control, you have to solve customer problems that your product or site didn't create.<a href="https://www.helpscout.com/helpu/the-world-outside/">Read the full article</a></p>https://www.helpscout.com/helpu/the-world-outside/https://www.helpscout.com/helpu/the-world-outside/<p>Sometimes, due to forces beyond your control, you have to solve customer problems that your product or site didn't create.<a href="https://www.helpscout.com/helpu/the-world-outside/">Read the full article</a></p>https://www.helpscout.com/helpu/the-world-outside/https://www.helpscout.com/helpu/the-world-outside/<p>Sometimes, due to forces beyond your control, you have to solve customer problems that your product or site didn't create.<a href="https://www.helpscout.com/helpu/the-world-outside/">Read the full article</a></p>https://www.helpscout.com/blog/get-unstuck/https://www.helpscout.com/blog/get-unstuck/<p>Once you realize you’re stuck, the hard part is over—now you can take tried-and-true measures to unstick yourself.<a href="https://www.helpscout.com/blog/get-unstuck/">Read the full article</a></p>https://www.helpscout.com/blog/get-unstuck/https://www.helpscout.com/blog/get-unstuck/<p>Once you realize you’re stuck, the hard part is over—now you can take tried-and-true measures to unstick yourself.<a href="https://www.helpscout.com/blog/get-unstuck/">Read the full article</a></p>https://www.helpscout.com/blog/get-unstuck/https://www.helpscout.com/blog/get-unstuck/<p>Once you realize you’re stuck, the hard part is over—now you can take tried-and-true measures to unstick yourself.<a href="https://www.helpscout.com/blog/get-unstuck/">Read the full article</a></p>https://www.helpscout.com/blog/get-unstuck/https://www.helpscout.com/blog/get-unstuck/<p>Once you realize you’re stuck, the hard part is over—now you can take tried-and-true measures to unstick yourself.<a href="https://www.helpscout.com/blog/get-unstuck/">Read the full article</a></p>https://www.helpscout.com/blog/what-matters/https://www.helpscout.com/blog/what-matters/<p>Many traits that make a business great can’t be traced to a dollar, and that’s okay. What really matters can’t always be measured.<a href="https://www.helpscout.com/blog/what-matters/">Read the full article</a></p>https://www.helpscout.com/blog/what-matters/https://www.helpscout.com/blog/what-matters/<p>Many traits that make a business great can’t be traced to a dollar, and that’s okay. What really matters can’t always be measured.<a href="https://www.helpscout.com/blog/what-matters/">Read the full article</a></p>https://www.helpscout.com/blog/what-matters/https://www.helpscout.com/blog/what-matters/<p>Many traits that make a business great can’t be traced to a dollar, and that’s okay. What really matters can’t always be measured.<a href="https://www.helpscout.com/blog/what-matters/">Read the full article</a></p>https://www.helpscout.com/blog/what-matters/https://www.helpscout.com/blog/what-matters/<p>Many traits that make a business great can’t be traced to a dollar, and that’s okay. What really matters can’t always be measured.<a href="https://www.helpscout.com/blog/what-matters/">Read the full article</a></p>https://www.helpscout.com/blog/isolated-teammates/https://www.helpscout.com/blog/isolated-teammates/<p>Don't let long-distance remote workers in different time zones feel like anything less than full members of the team.<a href="https://www.helpscout.com/blog/isolated-teammates/">Read the full article</a></p>https://www.helpscout.com/blog/isolated-teammates/https://www.helpscout.com/blog/isolated-teammates/<p>Don't let long-distance remote workers in different time zones feel like anything less than full members of the team.<a href="https://www.helpscout.com/blog/isolated-teammates/">Read the full article</a></p>https://www.helpscout.com/blog/isolated-teammates/https://www.helpscout.com/blog/isolated-teammates/<p>Don't let long-distance remote workers in different time zones feel like anything less than full members of the team.<a href="https://www.helpscout.com/blog/isolated-teammates/">Read the full article</a></p>https://www.helpscout.com/blog/isolated-teammates/https://www.helpscout.com/blog/isolated-teammates/<p>Don't let long-distance remote workers in different time zones feel like anything less than full members of the team.<a href="https://www.helpscout.com/blog/isolated-teammates/">Read the full article</a></p>https://www.helpscout.com/blog/video-updates/https://www.helpscout.com/blog/video-updates/<p>Weekly videos are a fun, easier-than-you-think alternative to all-hands meetings and boring email updates. Here’s how Help Scout does it.<a href="https://www.helpscout.com/blog/video-updates/">Read the full article</a></p>https://www.helpscout.com/blog/video-updates/https://www.helpscout.com/blog/video-updates/<p>Weekly videos are a fun, easier-than-you-think alternative to all-hands meetings and boring email updates. Here’s how Help Scout does it.<a href="https://www.helpscout.com/blog/video-updates/">Read the full article</a></p>https://www.helpscout.com/blog/video-updates/https://www.helpscout.com/blog/video-updates/<p>Weekly videos are a fun, easier-than-you-think alternative to all-hands meetings and boring email updates. Here’s how Help Scout does it.<a href="https://www.helpscout.com/blog/video-updates/">Read the full article</a></p>https://www.helpscout.com/blog/video-updates/https://www.helpscout.com/blog/video-updates/<p>Weekly videos are a fun, easier-than-you-think alternative to all-hands meetings and boring email updates. Here’s how Help Scout does it.<a href="https://www.helpscout.com/blog/video-updates/">Read the full article</a></p>https://www.helpscout.com/helpu/support-managers/https://www.helpscout.com/helpu/support-managers/<p>What the best support leaders wish they’d known when they first took the helm.<a href="https://www.helpscout.com/helpu/support-managers/">Read the full article</a></p>https://www.helpscout.com/helpu/support-managers/https://www.helpscout.com/helpu/support-managers/<p>What the best support leaders wish they’d known when they first took the helm.<a href="https://www.helpscout.com/helpu/support-managers/">Read the full article</a></p>https://www.helpscout.com/helpu/support-managers/https://www.helpscout.com/helpu/support-managers/<p>What the best support leaders wish they’d known when they first took the helm.<a href="https://www.helpscout.com/helpu/support-managers/">Read the full article</a></p>https://www.helpscout.com/helpu/support-managers/https://www.helpscout.com/helpu/support-managers/<p>What the best support leaders wish they’d known when they first took the helm.<a href="https://www.helpscout.com/helpu/support-managers/">Read the full article</a></p>https://www.helpscout.com/blog/bad-meetings/https://www.helpscout.com/blog/bad-meetings/<p>Here are the telltale signs of a meeting that has gone completely off the rails.<a href="https://www.helpscout.com/blog/bad-meetings/">Read the full article</a></p>https://www.helpscout.com/blog/bad-meetings/https://www.helpscout.com/blog/bad-meetings/<p>Here are the telltale signs of a meeting that has gone completely off the rails.<a href="https://www.helpscout.com/blog/bad-meetings/">Read the full article</a></p>https://www.helpscout.com/blog/bad-meetings/https://www.helpscout.com/blog/bad-meetings/<p>Here are the telltale signs of a meeting that has gone completely off the rails.<a href="https://www.helpscout.com/blog/bad-meetings/">Read the full article</a></p>https://www.helpscout.com/blog/bad-meetings/https://www.helpscout.com/blog/bad-meetings/<p>Here are the telltale signs of a meeting that has gone completely off the rails.<a href="https://www.helpscout.com/blog/bad-meetings/">Read the full article</a></p>https://www.helpscout.com/helpu/how-to-say-no/https://www.helpscout.com/helpu/how-to-say-no/<p>Keep customers happy even when you can’t give them everything they want.<a href="https://www.helpscout.com/helpu/how-to-say-no/">Read the full article</a></p>https://www.helpscout.com/helpu/how-to-say-no/https://www.helpscout.com/helpu/how-to-say-no/<p>Keep customers happy even when you can’t give them everything they want.<a href="https://www.helpscout.com/helpu/how-to-say-no/">Read the full article</a></p>https://www.helpscout.com/helpu/how-to-say-no/https://www.helpscout.com/helpu/how-to-say-no/<p>Keep customers happy even when you can’t give them everything they want.<a href="https://www.helpscout.com/helpu/how-to-say-no/">Read the full article</a></p>https://www.helpscout.com/helpu/how-to-say-no/https://www.helpscout.com/helpu/how-to-say-no/<p>Keep customers happy even when you can’t give them everything they want.<a href="https://www.helpscout.com/helpu/how-to-say-no/">Read the full article</a></p>https://www.helpscout.com/blog/decision-making-process/https://www.helpscout.com/blog/decision-making-process/<p>Understand how your mind creates frames, uses comparisons, and is influenced by intuition.<a href="https://www.helpscout.com/blog/decision-making-process/">Read the full article</a></p>https://www.helpscout.com/blog/decision-making-process/https://www.helpscout.com/blog/decision-making-process/<p>Understand how your mind creates frames, uses comparisons, and is influenced by intuition.<a href="https://www.helpscout.com/blog/decision-making-process/">Read the full article</a></p>https://www.helpscout.com/blog/decision-making-process/https://www.helpscout.com/blog/decision-making-process/<p>Understand how your mind creates frames, uses comparisons, and is influenced by intuition.<a href="https://www.helpscout.com/blog/decision-making-process/">Read the full article</a></p>https://www.helpscout.com/blog/decision-making-process/https://www.helpscout.com/blog/decision-making-process/<p>Understand how your mind creates frames, uses comparisons, and is influenced by intuition.<a href="https://www.helpscout.com/blog/decision-making-process/">Read the full article</a></p>https://www.helpscout.com/blog/visual-communication/https://www.helpscout.com/blog/visual-communication/<p>Skill in visual communication has become nearly as indispensable as clear, compelling writing. Here’s why.<a href="https://www.helpscout.com/blog/visual-communication/">Read the full article</a></p>https://www.helpscout.com/blog/visual-communication/https://www.helpscout.com/blog/visual-communication/<p>Skill in visual communication has become nearly as indispensable as clear, compelling writing. Here’s why.<a href="https://www.helpscout.com/blog/visual-communication/">Read the full article</a></p>https://www.helpscout.com/blog/visual-communication/https://www.helpscout.com/blog/visual-communication/<p>Skill in visual communication has become nearly as indispensable as clear, compelling writing. Here’s why.<a href="https://www.helpscout.com/blog/visual-communication/">Read the full article</a></p>https://www.helpscout.com/blog/visual-communication/https://www.helpscout.com/blog/visual-communication/<p>Skill in visual communication has become nearly as indispensable as clear, compelling writing. Here’s why.<a href="https://www.helpscout.com/blog/visual-communication/">Read the full article</a></p>https://www.helpscout.com/blog/finish-what-you-start/https://www.helpscout.com/blog/finish-what-you-start/<p>Completing projects might be the most nerve-racking part of your work, but it can also be the most rewarding.<a href="https://www.helpscout.com/blog/finish-what-you-start/">Read the full article</a></p>https://www.helpscout.com/blog/finish-what-you-start/https://www.helpscout.com/blog/finish-what-you-start/<p>Completing projects might be the most nerve-racking part of your work, but it can also be the most rewarding.<a href="https://www.helpscout.com/blog/finish-what-you-start/">Read the full article</a></p>https://www.helpscout.com/blog/finish-what-you-start/https://www.helpscout.com/blog/finish-what-you-start/<p>Completing projects might be the most nerve-racking part of your work, but it can also be the most rewarding.<a href="https://www.helpscout.com/blog/finish-what-you-start/">Read the full article</a></p>https://www.helpscout.com/blog/finish-what-you-start/https://www.helpscout.com/blog/finish-what-you-start/<p>Completing projects might be the most nerve-racking part of your work, but it can also be the most rewarding.<a href="https://www.helpscout.com/blog/finish-what-you-start/">Read the full article</a></p>https://www.helpscout.com/helpu/using-gifs-support/https://www.helpscout.com/helpu/using-gifs-support/<p>GIFs are good for more than a quick laugh — they’re also an effective tool to deliver great support.<a href="https://www.helpscout.com/helpu/using-gifs-support/">Read the full article</a></p>https://www.helpscout.com/helpu/using-gifs-support/https://www.helpscout.com/helpu/using-gifs-support/<p>GIFs are good for more than a quick laugh — they’re also an effective tool to deliver great support.<a href="https://www.helpscout.com/helpu/using-gifs-support/">Read the full article</a></p>https://www.helpscout.com/helpu/using-gifs-support/https://www.helpscout.com/helpu/using-gifs-support/<p>GIFs are good for more than a quick laugh — they’re also an effective tool to deliver great support.<a href="https://www.helpscout.com/helpu/using-gifs-support/">Read the full article</a></p>https://www.helpscout.com/helpu/using-gifs-support/https://www.helpscout.com/helpu/using-gifs-support/<p>GIFs are good for more than a quick laugh — they’re also an effective tool to deliver great support.<a href="https://www.helpscout.com/helpu/using-gifs-support/">Read the full article</a></p>https://www.helpscout.com/blog/all-hands-support/https://www.helpscout.com/blog/all-hands-support/<p>Anna Brozek, former CEO at Big Cartel, explains why the company tried and eventually ended the practice of all hands support.<a href="https://www.helpscout.com/blog/all-hands-support/">Read the full article</a></p>https://www.helpscout.com/blog/all-hands-support/https://www.helpscout.com/blog/all-hands-support/<p>Anna Brozek, former CEO at Big Cartel, explains why the company tried and eventually ended the practice of all hands support.<a href="https://www.helpscout.com/blog/all-hands-support/">Read the full article</a></p>https://www.helpscout.com/blog/all-hands-support/https://www.helpscout.com/blog/all-hands-support/<p>Anna Brozek, former CEO at Big Cartel, explains why the company tried and eventually ended the practice of all hands support.<a href="https://www.helpscout.com/blog/all-hands-support/">Read the full article</a></p>https://www.helpscout.com/blog/all-hands-support/https://www.helpscout.com/blog/all-hands-support/<p>Anna Brozek, former CEO at Big Cartel, explains why the company tried and eventually ended the practice of all hands support.<a href="https://www.helpscout.com/blog/all-hands-support/">Read the full article</a></p>https://www.helpscout.com/blog/goal-setting/https://www.helpscout.com/blog/goal-setting/<p>Understanding the psychology behind setting and meeting goals will help you focus on what matters and improve productivity.<a href="https://www.helpscout.com/blog/goal-setting/">Read the full article</a></p>https://www.helpscout.com/blog/goal-setting/https://www.helpscout.com/blog/goal-setting/<p>Understanding the psychology behind setting and meeting goals will help you focus on what matters and improve productivity.<a href="https://www.helpscout.com/blog/goal-setting/">Read the full article</a></p>https://www.helpscout.com/blog/goal-setting/https://www.helpscout.com/blog/goal-setting/<p>Understanding the psychology behind setting and meeting goals will help you focus on what matters and improve productivity.<a href="https://www.helpscout.com/blog/goal-setting/">Read the full article</a></p>https://www.helpscout.com/blog/goal-setting/https://www.helpscout.com/blog/goal-setting/<p>Understanding the psychology behind setting and meeting goals will help you focus on what matters and improve productivity.<a href="https://www.helpscout.com/blog/goal-setting/">Read the full article</a></p>https://www.helpscout.com/blog/cognitive-bias-workplace/https://www.helpscout.com/blog/cognitive-bias-workplace/<p>While it’s impossible to banish biases for good, you can choose to mindfully acknowledge your prejudices and make better decisions.<a href="https://www.helpscout.com/blog/cognitive-bias-workplace/">Read the full article</a></p>https://www.helpscout.com/blog/cognitive-bias-workplace/https://www.helpscout.com/blog/cognitive-bias-workplace/<p>While it’s impossible to banish biases for good, you can choose to mindfully acknowledge your prejudices and make better decisions.<a href="https://www.helpscout.com/blog/cognitive-bias-workplace/">Read the full article</a></p>https://www.helpscout.com/blog/cognitive-bias-workplace/https://www.helpscout.com/blog/cognitive-bias-workplace/<p>While it’s impossible to banish biases for good, you can choose to mindfully acknowledge your prejudices and make better decisions.<a href="https://www.helpscout.com/blog/cognitive-bias-workplace/">Read the full article</a></p>https://www.helpscout.com/blog/cognitive-bias-workplace/https://www.helpscout.com/blog/cognitive-bias-workplace/<p>While it’s impossible to banish biases for good, you can choose to mindfully acknowledge your prejudices and make better decisions.<a href="https://www.helpscout.com/blog/cognitive-bias-workplace/">Read the full article</a></p>https://www.helpscout.com/blog/social-capital/https://www.helpscout.com/blog/social-capital/<p>When you invest in ways to build social capital within your team, you can generate momentum and boost productivity throughout the entire company.<a href="https://www.helpscout.com/blog/social-capital/">Read the full article</a></p>https://www.helpscout.com/blog/social-capital/https://www.helpscout.com/blog/social-capital/<p>When you invest in ways to build social capital within your team, you can generate momentum and boost productivity throughout the entire company.<a href="https://www.helpscout.com/blog/social-capital/">Read the full article</a></p>https://www.helpscout.com/blog/social-capital/https://www.helpscout.com/blog/social-capital/<p>When you invest in ways to build social capital within your team, you can generate momentum and boost productivity throughout the entire company.<a href="https://www.helpscout.com/blog/social-capital/">Read the full article</a></p>https://www.helpscout.com/blog/social-capital/https://www.helpscout.com/blog/social-capital/<p>When you invest in ways to build social capital within your team, you can generate momentum and boost productivity throughout the entire company.<a href="https://www.helpscout.com/blog/social-capital/">Read the full article</a></p>https://www.helpscout.com/blog/cultural-diversity/https://www.helpscout.com/blog/cultural-diversity/<p>Ideas and insights to help you think about diversity within your organization.<a href="https://www.helpscout.com/blog/cultural-diversity/">Read the full article</a></p>https://www.helpscout.com/blog/cultural-diversity/https://www.helpscout.com/blog/cultural-diversity/<p>Ideas and insights to help you think about diversity within your organization.<a href="https://www.helpscout.com/blog/cultural-diversity/">Read the full article</a></p>https://www.helpscout.com/blog/cultural-diversity/https://www.helpscout.com/blog/cultural-diversity/<p>Ideas and insights to help you think about diversity within your organization.<a href="https://www.helpscout.com/blog/cultural-diversity/">Read the full article</a></p>https://www.helpscout.com/blog/cultural-diversity/https://www.helpscout.com/blog/cultural-diversity/<p>Ideas and insights to help you think about diversity within your organization.<a href="https://www.helpscout.com/blog/cultural-diversity/">Read the full article</a></p>https://www.helpscout.com/blog/procrastination-habits-productivity/https://www.helpscout.com/blog/procrastination-habits-productivity/<p>Understanding the psychology of what holds you back from getting started will make you more productive.<a href="https://www.helpscout.com/blog/procrastination-habits-productivity/">Read the full article</a></p>https://www.helpscout.com/blog/procrastination-habits-productivity/https://www.helpscout.com/blog/procrastination-habits-productivity/<p>Understanding the psychology of what holds you back from getting started will make you more productive.<a href="https://www.helpscout.com/blog/procrastination-habits-productivity/">Read the full article</a></p>https://www.helpscout.com/blog/procrastination-habits-productivity/https://www.helpscout.com/blog/procrastination-habits-productivity/<p>Understanding the psychology of what holds you back from getting started will make you more productive.<a href="https://www.helpscout.com/blog/procrastination-habits-productivity/">Read the full article</a></p>https://www.helpscout.com/blog/procrastination-habits-productivity/https://www.helpscout.com/blog/procrastination-habits-productivity/<p>Understanding the psychology of what holds you back from getting started will make you more productive.<a href="https://www.helpscout.com/blog/procrastination-habits-productivity/">Read the full article</a></p>https://www.helpscout.com/blog/psychology-schedule/https://www.helpscout.com/blog/psychology-schedule/<p>Understanding your brain's natural rhythms can help you make the most of your day.<a href="https://www.helpscout.com/blog/psychology-schedule/">Read the full article</a></p>https://www.helpscout.com/blog/psychology-schedule/https://www.helpscout.com/blog/psychology-schedule/<p>Understanding your brain's natural rhythms can help you make the most of your day.<a href="https://www.helpscout.com/blog/psychology-schedule/">Read the full article</a></p>https://www.helpscout.com/blog/psychology-schedule/https://www.helpscout.com/blog/psychology-schedule/<p>Understanding your brain's natural rhythms can help you make the most of your day.<a href="https://www.helpscout.com/blog/psychology-schedule/">Read the full article</a></p>https://www.helpscout.com/blog/psychology-schedule/https://www.helpscout.com/blog/psychology-schedule/<p>Understanding your brain's natural rhythms can help you make the most of your day.<a href="https://www.helpscout.com/blog/psychology-schedule/">Read the full article</a></p>https://www.helpscout.com/blog/inside-look-customer-spotlight/https://www.helpscout.com/blog/inside-look-customer-spotlight/<p>An inside look into our Customer Spotlight project.<a href="https://www.helpscout.com/blog/inside-look-customer-spotlight/">Read the full article</a></p>https://www.helpscout.com/blog/inside-look-customer-spotlight/https://www.helpscout.com/blog/inside-look-customer-spotlight/<p>An inside look into our Customer Spotlight project.<a href="https://www.helpscout.com/blog/inside-look-customer-spotlight/">Read the full article</a></p>https://www.helpscout.com/blog/inside-look-customer-spotlight/https://www.helpscout.com/blog/inside-look-customer-spotlight/<p>An inside look into our Customer Spotlight project.<a href="https://www.helpscout.com/blog/inside-look-customer-spotlight/">Read the full article</a></p>https://www.helpscout.com/blog/inside-look-customer-spotlight/https://www.helpscout.com/blog/inside-look-customer-spotlight/<p>An inside look into our Customer Spotlight project.<a href="https://www.helpscout.com/blog/inside-look-customer-spotlight/">Read the full article</a></p>https://www.helpscout.com/blog/sleep-habits/https://www.helpscout.com/blog/sleep-habits/<p>Simple yet often overlooked steps to improve your sleep, relationships, and productivity.<a href="https://www.helpscout.com/blog/sleep-habits/">Read the full article</a></p>https://www.helpscout.com/blog/sleep-habits/https://www.helpscout.com/blog/sleep-habits/<p>Simple yet often overlooked steps to improve your sleep, relationships, and productivity.<a href="https://www.helpscout.com/blog/sleep-habits/">Read the full article</a></p>https://www.helpscout.com/blog/sleep-habits/https://www.helpscout.com/blog/sleep-habits/<p>Simple yet often overlooked steps to improve your sleep, relationships, and productivity.<a href="https://www.helpscout.com/blog/sleep-habits/">Read the full article</a></p>https://www.helpscout.com/blog/sleep-habits/https://www.helpscout.com/blog/sleep-habits/<p>Simple yet often overlooked steps to improve your sleep, relationships, and productivity.<a href="https://www.helpscout.com/blog/sleep-habits/">Read the full article</a></p>https://www.helpscout.com/blog/creative-wisdom/https://www.helpscout.com/blog/creative-wisdom/<p>Enduring wisdom to push creative types to do better work.<a href="https://www.helpscout.com/blog/creative-wisdom/">Read the full article</a></p>https://www.helpscout.com/blog/creative-wisdom/https://www.helpscout.com/blog/creative-wisdom/<p>Enduring wisdom to push creative types to do better work.<a href="https://www.helpscout.com/blog/creative-wisdom/">Read the full article</a></p>https://www.helpscout.com/blog/creative-wisdom/https://www.helpscout.com/blog/creative-wisdom/<p>Enduring wisdom to push creative types to do better work.<a href="https://www.helpscout.com/blog/creative-wisdom/">Read the full article</a></p>https://www.helpscout.com/blog/creative-wisdom/https://www.helpscout.com/blog/creative-wisdom/<p>Enduring wisdom to push creative types to do better work.<a href="https://www.helpscout.com/blog/creative-wisdom/">Read the full article</a></p>https://www.helpscout.com/blog/flipping-constraints/https://www.helpscout.com/blog/flipping-constraints/<p>You can make constraints and limitations work to your advantage; all it takes is the right frame of mind.<a href="https://www.helpscout.com/blog/flipping-constraints/">Read the full article</a></p>https://www.helpscout.com/blog/flipping-constraints/https://www.helpscout.com/blog/flipping-constraints/<p>You can make constraints and limitations work to your advantage; all it takes is the right frame of mind.<a href="https://www.helpscout.com/blog/flipping-constraints/">Read the full article</a></p>https://www.helpscout.com/blog/flipping-constraints/https://www.helpscout.com/blog/flipping-constraints/<p>You can make constraints and limitations work to your advantage; all it takes is the right frame of mind.<a href="https://www.helpscout.com/blog/flipping-constraints/">Read the full article</a></p>https://www.helpscout.com/blog/flipping-constraints/https://www.helpscout.com/blog/flipping-constraints/<p>You can make constraints and limitations work to your advantage; all it takes is the right frame of mind.<a href="https://www.helpscout.com/blog/flipping-constraints/">Read the full article</a></p>https://www.helpscout.com/blog/disrupt-daily-routine/https://www.helpscout.com/blog/disrupt-daily-routine/<p>Breaking out of everyday behaviors can help you discover new ideas and positive habit changes.<a href="https://www.helpscout.com/blog/disrupt-daily-routine/">Read the full article</a></p>https://www.helpscout.com/blog/disrupt-daily-routine/https://www.helpscout.com/blog/disrupt-daily-routine/<p>Breaking out of everyday behaviors can help you discover new ideas and positive habit changes.<a href="https://www.helpscout.com/blog/disrupt-daily-routine/">Read the full article</a></p>https://www.helpscout.com/blog/disrupt-daily-routine/https://www.helpscout.com/blog/disrupt-daily-routine/<p>Breaking out of everyday behaviors can help you discover new ideas and positive habit changes.<a href="https://www.helpscout.com/blog/disrupt-daily-routine/">Read the full article</a></p>https://www.helpscout.com/blog/disrupt-daily-routine/https://www.helpscout.com/blog/disrupt-daily-routine/<p>Breaking out of everyday behaviors can help you discover new ideas and positive habit changes.<a href="https://www.helpscout.com/blog/disrupt-daily-routine/">Read the full article</a></p>https://www.helpscout.com/blog/practicing-mindfulness/https://www.helpscout.com/blog/practicing-mindfulness/<p>Here’s a look into why mindfulness is a desired workplace trait and how you can practice it daily.<a href="https://www.helpscout.com/blog/practicing-mindfulness/">Read the full article</a></p>https://www.helpscout.com/blog/practicing-mindfulness/https://www.helpscout.com/blog/practicing-mindfulness/<p>Here’s a look into why mindfulness is a desired workplace trait and how you can practice it daily.<a href="https://www.helpscout.com/blog/practicing-mindfulness/">Read the full article</a></p>https://www.helpscout.com/blog/practicing-mindfulness/https://www.helpscout.com/blog/practicing-mindfulness/<p>Here’s a look into why mindfulness is a desired workplace trait and how you can practice it daily.<a href="https://www.helpscout.com/blog/practicing-mindfulness/">Read the full article</a></p>https://www.helpscout.com/blog/practicing-mindfulness/https://www.helpscout.com/blog/practicing-mindfulness/<p>Here’s a look into why mindfulness is a desired workplace trait and how you can practice it daily.<a href="https://www.helpscout.com/blog/practicing-mindfulness/">Read the full article</a></p>https://www.helpscout.com/blog/creative-cringe/https://www.helpscout.com/blog/creative-cringe/<p>Creating is something you can never do as well as it can be done. Here’s why you should make things anyway.<a href="https://www.helpscout.com/blog/creative-cringe/">Read the full article</a></p>https://www.helpscout.com/blog/creative-cringe/https://www.helpscout.com/blog/creative-cringe/<p>Creating is something you can never do as well as it can be done. Here’s why you should make things anyway.<a href="https://www.helpscout.com/blog/creative-cringe/">Read the full article</a></p>https://www.helpscout.com/blog/creative-cringe/https://www.helpscout.com/blog/creative-cringe/<p>Creating is something you can never do as well as it can be done. Here’s why you should make things anyway.<a href="https://www.helpscout.com/blog/creative-cringe/">Read the full article</a></p>https://www.helpscout.com/blog/creative-cringe/https://www.helpscout.com/blog/creative-cringe/<p>Creating is something you can never do as well as it can be done. Here’s why you should make things anyway.<a href="https://www.helpscout.com/blog/creative-cringe/">Read the full article</a></p>https://www.helpscout.com/blog/talent-culture-hiring/https://www.helpscout.com/blog/talent-culture-hiring/<p>How to make hiring well-rounded, not one-sided.<a href="https://www.helpscout.com/blog/talent-culture-hiring/">Read the full article</a></p>https://www.helpscout.com/blog/talent-culture-hiring/https://www.helpscout.com/blog/talent-culture-hiring/<p>How to make hiring well-rounded, not one-sided.<a href="https://www.helpscout.com/blog/talent-culture-hiring/">Read the full article</a></p>https://www.helpscout.com/blog/talent-culture-hiring/https://www.helpscout.com/blog/talent-culture-hiring/<p>How to make hiring well-rounded, not one-sided.<a href="https://www.helpscout.com/blog/talent-culture-hiring/">Read the full article</a></p>https://www.helpscout.com/blog/talent-culture-hiring/https://www.helpscout.com/blog/talent-culture-hiring/<p>How to make hiring well-rounded, not one-sided.<a href="https://www.helpscout.com/blog/talent-culture-hiring/">Read the full article</a></p>https://www.helpscout.com/blog/build-writing-habit/https://www.helpscout.com/blog/build-writing-habit/<p>A habit of writing often can help enrich your life personally and professionally.<a href="https://www.helpscout.com/blog/build-writing-habit/">Read the full article</a></p>https://www.helpscout.com/blog/build-writing-habit/https://www.helpscout.com/blog/build-writing-habit/<p>A habit of writing often can help enrich your life personally and professionally.<a href="https://www.helpscout.com/blog/build-writing-habit/">Read the full article</a></p>https://www.helpscout.com/blog/build-writing-habit/https://www.helpscout.com/blog/build-writing-habit/<p>A habit of writing often can help enrich your life personally and professionally.<a href="https://www.helpscout.com/blog/build-writing-habit/">Read the full article</a></p>https://www.helpscout.com/blog/build-writing-habit/https://www.helpscout.com/blog/build-writing-habit/<p>A habit of writing often can help enrich your life personally and professionally.<a href="https://www.helpscout.com/blog/build-writing-habit/">Read the full article</a></p>https://www.helpscout.com/blog/remote-work-experience/https://www.helpscout.com/blog/remote-work-experience/<p>Six years of working remotely has given me some firm opinions on the topic. If I’ve learned anything, it’s this…<a href="https://www.helpscout.com/blog/remote-work-experience/">Read the full article</a></p>https://www.helpscout.com/blog/remote-work-experience/https://www.helpscout.com/blog/remote-work-experience/<p>Six years of working remotely has given me some firm opinions on the topic. If I’ve learned anything, it’s this…<a href="https://www.helpscout.com/blog/remote-work-experience/">Read the full article</a></p>https://www.helpscout.com/blog/remote-work-experience/https://www.helpscout.com/blog/remote-work-experience/<p>Six years of working remotely has given me some firm opinions on the topic. If I’ve learned anything, it’s this…<a href="https://www.helpscout.com/blog/remote-work-experience/">Read the full article</a></p>https://www.helpscout.com/blog/remote-work-experience/https://www.helpscout.com/blog/remote-work-experience/<p>Six years of working remotely has given me some firm opinions on the topic. If I’ve learned anything, it’s this…<a href="https://www.helpscout.com/blog/remote-work-experience/">Read the full article</a></p>https://www.helpscout.com/blog/damn-hard-writing/https://www.helpscout.com/blog/damn-hard-writing/<p>Writing that reads effortlessly takes great pain to create. Here’s how to make each word count.<a href="https://www.helpscout.com/blog/damn-hard-writing/">Read the full article</a></p>https://www.helpscout.com/blog/damn-hard-writing/https://www.helpscout.com/blog/damn-hard-writing/<p>Writing that reads effortlessly takes great pain to create. Here’s how to make each word count.<a href="https://www.helpscout.com/blog/damn-hard-writing/">Read the full article</a></p>https://www.helpscout.com/blog/damn-hard-writing/https://www.helpscout.com/blog/damn-hard-writing/<p>Writing that reads effortlessly takes great pain to create. Here’s how to make each word count.<a href="https://www.helpscout.com/blog/damn-hard-writing/">Read the full article</a></p>https://www.helpscout.com/blog/damn-hard-writing/https://www.helpscout.com/blog/damn-hard-writing/<p>Writing that reads effortlessly takes great pain to create. Here’s how to make each word count.<a href="https://www.helpscout.com/blog/damn-hard-writing/">Read the full article</a></p>https://www.helpscout.com/blog/music-productivity/https://www.helpscout.com/blog/music-productivity/<p>Music can positively or negatively affect your productivity at work. Here's what the research says.<a href="https://www.helpscout.com/blog/music-productivity/">Read the full article</a></p>https://www.helpscout.com/blog/music-productivity/https://www.helpscout.com/blog/music-productivity/<p>Music can positively or negatively affect your productivity at work. Here's what the research says.<a href="https://www.helpscout.com/blog/music-productivity/">Read the full article</a></p>https://www.helpscout.com/blog/music-productivity/https://www.helpscout.com/blog/music-productivity/<p>Music can positively or negatively affect your productivity at work. Here's what the research says.<a href="https://www.helpscout.com/blog/music-productivity/">Read the full article</a></p>https://www.helpscout.com/blog/music-productivity/https://www.helpscout.com/blog/music-productivity/<p>Music can positively or negatively affect your productivity at work. Here's what the research says.<a href="https://www.helpscout.com/blog/music-productivity/">Read the full article</a></p>https://www.helpscout.com/blog/autoresponder-series/https://www.helpscout.com/blog/autoresponder-series/<p>Here's how we built our blog email nurture track welcome series.<a href="https://www.helpscout.com/blog/autoresponder-series/">Read the full article</a></p>https://www.helpscout.com/blog/autoresponder-series/https://www.helpscout.com/blog/autoresponder-series/<p>Here's how we built our blog email nurture track welcome series.<a href="https://www.helpscout.com/blog/autoresponder-series/">Read the full article</a></p>https://www.helpscout.com/blog/autoresponder-series/https://www.helpscout.com/blog/autoresponder-series/<p>Here's how we built our blog email nurture track welcome series.<a href="https://www.helpscout.com/blog/autoresponder-series/">Read the full article</a></p>https://www.helpscout.com/blog/autoresponder-series/https://www.helpscout.com/blog/autoresponder-series/<p>Here's how we built our blog email nurture track welcome series.<a href="https://www.helpscout.com/blog/autoresponder-series/">Read the full article</a></p>https://www.helpscout.com/blog/improve-conversion-rates/https://www.helpscout.com/blog/improve-conversion-rates/<p>Improve your company's conversion rates by offering new users a free trial.<a href="https://www.helpscout.com/blog/improve-conversion-rates/">Read the full article</a></p>https://www.helpscout.com/blog/improve-conversion-rates/https://www.helpscout.com/blog/improve-conversion-rates/<p>Improve your company's conversion rates by offering new users a free trial.<a href="https://www.helpscout.com/blog/improve-conversion-rates/">Read the full article</a></p>https://www.helpscout.com/blog/improve-conversion-rates/https://www.helpscout.com/blog/improve-conversion-rates/<p>Improve your company's conversion rates by offering new users a free trial.<a href="https://www.helpscout.com/blog/improve-conversion-rates/">Read the full article</a></p>https://www.helpscout.com/blog/improve-conversion-rates/https://www.helpscout.com/blog/improve-conversion-rates/<p>Improve your company's conversion rates by offering new users a free trial.<a href="https://www.helpscout.com/blog/improve-conversion-rates/">Read the full article</a></p>https://www.helpscout.com/blog/team-learning-culture/https://www.helpscout.com/blog/team-learning-culture/<p>When a team comes together to openly share experiences with the ultimate goal of learning together and lifting each other up, everyone benefits.<a href="https://www.helpscout.com/blog/team-learning-culture/">Read the full article</a></p>https://www.helpscout.com/blog/team-learning-culture/https://www.helpscout.com/blog/team-learning-culture/<p>When a team comes together to openly share experiences with the ultimate goal of learning together and lifting each other up, everyone benefits.<a href="https://www.helpscout.com/blog/team-learning-culture/">Read the full article</a></p>https://www.helpscout.com/blog/team-learning-culture/https://www.helpscout.com/blog/team-learning-culture/<p>When a team comes together to openly share experiences with the ultimate goal of learning together and lifting each other up, everyone benefits.<a href="https://www.helpscout.com/blog/team-learning-culture/">Read the full article</a></p>https://www.helpscout.com/blog/team-learning-culture/https://www.helpscout.com/blog/team-learning-culture/<p>When a team comes together to openly share experiences with the ultimate goal of learning together and lifting each other up, everyone benefits.<a href="https://www.helpscout.com/blog/team-learning-culture/">Read the full article</a></p>https://www.helpscout.com/blog/cross-team-communication/https://www.helpscout.com/blog/cross-team-communication/<p>A communication silo occurs when teams talk exclusively amongst themselves at the expense of big picture company goals. Here's how to avoid that.<a href="https://www.helpscout.com/blog/cross-team-communication/">Read the full article</a></p>https://www.helpscout.com/blog/cross-team-communication/https://www.helpscout.com/blog/cross-team-communication/<p>A communication silo occurs when teams talk exclusively amongst themselves at the expense of big picture company goals. Here's how to avoid that.<a href="https://www.helpscout.com/blog/cross-team-communication/">Read the full article</a></p>https://www.helpscout.com/blog/cross-team-communication/https://www.helpscout.com/blog/cross-team-communication/<p>A communication silo occurs when teams talk exclusively amongst themselves at the expense of big picture company goals. Here's how to avoid that.<a href="https://www.helpscout.com/blog/cross-team-communication/">Read the full article</a></p>https://www.helpscout.com/blog/cross-team-communication/https://www.helpscout.com/blog/cross-team-communication/<p>A communication silo occurs when teams talk exclusively amongst themselves at the expense of big picture company goals. Here's how to avoid that.<a href="https://www.helpscout.com/blog/cross-team-communication/">Read the full article</a></p>https://www.helpscout.com/blog/good-customer/https://www.helpscout.com/blog/good-customer/<p>How can customers change their approach to how they interact with customer support, so they get better and faster solutions to their problems?<a href="https://www.helpscout.com/blog/good-customer/">Read the full article</a></p>https://www.helpscout.com/blog/good-customer/https://www.helpscout.com/blog/good-customer/<p>How can customers change their approach to how they interact with customer support, so they get better and faster solutions to their problems?<a href="https://www.helpscout.com/blog/good-customer/">Read the full article</a></p>https://www.helpscout.com/blog/good-customer/https://www.helpscout.com/blog/good-customer/<p>How can customers change their approach to how they interact with customer support, so they get better and faster solutions to their problems?<a href="https://www.helpscout.com/blog/good-customer/">Read the full article</a></p>https://www.helpscout.com/blog/good-customer/https://www.helpscout.com/blog/good-customer/<p>How can customers change their approach to how they interact with customer support, so they get better and faster solutions to their problems?<a href="https://www.helpscout.com/blog/good-customer/">Read the full article</a></p>https://www.helpscout.com/blog/tuft-and-needle-support/https://www.helpscout.com/blog/tuft-and-needle-support/<p>Tuft and Needle's unflinching focus on customer experience is what helped them become an exceptional company.<a href="https://www.helpscout.com/blog/tuft-and-needle-support/">Read the full article</a></p>https://www.helpscout.com/blog/tuft-and-needle-support/https://www.helpscout.com/blog/tuft-and-needle-support/<p>Tuft and Needle's unflinching focus on customer experience is what helped them become an exceptional company.<a href="https://www.helpscout.com/blog/tuft-and-needle-support/">Read the full article</a></p>https://www.helpscout.com/blog/tuft-and-needle-support/https://www.helpscout.com/blog/tuft-and-needle-support/<p>Tuft and Needle's unflinching focus on customer experience is what helped them become an exceptional company.<a href="https://www.helpscout.com/blog/tuft-and-needle-support/">Read the full article</a></p>https://www.helpscout.com/blog/tuft-and-needle-support/https://www.helpscout.com/blog/tuft-and-needle-support/<p>Tuft and Needle's unflinching focus on customer experience is what helped them become an exceptional company.<a href="https://www.helpscout.com/blog/tuft-and-needle-support/">Read the full article</a></p>https://www.helpscout.com/customers/senneca/https://www.helpscout.com/customers/senneca/<p>Since becoming a Help Scout customer, Senneca Holdings has scaled its support solution without compromising a human customer experience.<a href="https://www.helpscout.com/customers/senneca/">Read the full article</a></p>https://www.helpscout.com/customers/senneca/https://www.helpscout.com/customers/senneca/<p>Since becoming a Help Scout customer, Senneca Holdings has scaled its support solution without compromising a human customer experience.<a href="https://www.helpscout.com/customers/senneca/">Read the full article</a></p>https://www.helpscout.com/customers/senneca/https://www.helpscout.com/customers/senneca/<p>Since becoming a Help Scout customer, Senneca Holdings has scaled its support solution without compromising a human customer experience.<a href="https://www.helpscout.com/customers/senneca/">Read the full article</a></p>https://www.helpscout.com/customers/senneca/https://www.helpscout.com/customers/senneca/<p>Since becoming a Help Scout customer, Senneca Holdings has scaled its support solution without compromising a human customer experience.<a href="https://www.helpscout.com/customers/senneca/">Read the full article</a></p>https://www.helpscout.com/blog/happiness-at-work/https://www.helpscout.com/blog/happiness-at-work/<p>Why is happiness at work viewed as a distant outcome rather than an enduring prerequisite? It shouldn't be.<a href="https://www.helpscout.com/blog/happiness-at-work/">Read the full article</a></p>https://www.helpscout.com/blog/happiness-at-work/https://www.helpscout.com/blog/happiness-at-work/<p>Why is happiness at work viewed as a distant outcome rather than an enduring prerequisite? It shouldn't be.<a href="https://www.helpscout.com/blog/happiness-at-work/">Read the full article</a></p>https://www.helpscout.com/blog/happiness-at-work/https://www.helpscout.com/blog/happiness-at-work/<p>Why is happiness at work viewed as a distant outcome rather than an enduring prerequisite? It shouldn't be.<a href="https://www.helpscout.com/blog/happiness-at-work/">Read the full article</a></p>https://www.helpscout.com/blog/happiness-at-work/https://www.helpscout.com/blog/happiness-at-work/<p>Why is happiness at work viewed as a distant outcome rather than an enduring prerequisite? It shouldn't be.<a href="https://www.helpscout.com/blog/happiness-at-work/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-communication/https://www.helpscout.com/blog/remote-team-communication/<p>Make communication a priority, especially when you're on a remote team.<a href="https://www.helpscout.com/blog/remote-team-communication/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-communication/https://www.helpscout.com/blog/remote-team-communication/<p>Make communication a priority, especially when you're on a remote team.<a href="https://www.helpscout.com/blog/remote-team-communication/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-communication/https://www.helpscout.com/blog/remote-team-communication/<p>Make communication a priority, especially when you're on a remote team.<a href="https://www.helpscout.com/blog/remote-team-communication/">Read the full article</a></p>https://www.helpscout.com/blog/remote-team-communication/https://www.helpscout.com/blog/remote-team-communication/<p>Make communication a priority, especially when you're on a remote team.<a href="https://www.helpscout.com/blog/remote-team-communication/">Read the full article</a></p>https://www.helpscout.com/blog/customer-spotlights/https://www.helpscout.com/blog/customer-spotlights/<p>Here's how to tell compelling customer stories.<a href="https://www.helpscout.com/blog/customer-spotlights/">Read the full article</a></p>https://www.helpscout.com/blog/customer-spotlights/https://www.helpscout.com/blog/customer-spotlights/<p>Here's how to tell compelling customer stories.<a href="https://www.helpscout.com/blog/customer-spotlights/">Read the full article</a></p>https://www.helpscout.com/blog/customer-spotlights/https://www.helpscout.com/blog/customer-spotlights/<p>Here's how to tell compelling customer stories.<a href="https://www.helpscout.com/blog/customer-spotlights/">Read the full article</a></p>https://www.helpscout.com/blog/customer-spotlights/https://www.helpscout.com/blog/customer-spotlights/<p>Here's how to tell compelling customer stories.<a href="https://www.helpscout.com/blog/customer-spotlights/">Read the full article</a></p>https://www.helpscout.com/blog/remote-work-resources/https://www.helpscout.com/blog/remote-work-resources/<p>We've gathered 18 useful remote work resources on better communication, tools, and productivity.<a href="https://www.helpscout.com/blog/remote-work-resources/">Read the full article</a></p>https://www.helpscout.com/blog/remote-work-resources/https://www.helpscout.com/blog/remote-work-resources/<p>We've gathered 18 useful remote work resources on better communication, tools, and productivity.<a href="https://www.helpscout.com/blog/remote-work-resources/">Read the full article</a></p>https://www.helpscout.com/blog/remote-work-resources/https://www.helpscout.com/blog/remote-work-resources/<p>We've gathered 18 useful remote work resources on better communication, tools, and productivity.<a href="https://www.helpscout.com/blog/remote-work-resources/">Read the full article</a></p>https://www.helpscout.com/blog/remote-work-resources/https://www.helpscout.com/blog/remote-work-resources/<p>We've gathered 18 useful remote work resources on better communication, tools, and productivity.<a href="https://www.helpscout.com/blog/remote-work-resources/">Read the full article</a></p>https://www.helpscout.com/blog/writing-well/https://www.helpscout.com/blog/writing-well/<p>Clarity is the goal when writing to convey meaning to your reader.<a href="https://www.helpscout.com/blog/writing-well/">Read the full article</a></p>https://www.helpscout.com/blog/writing-well/https://www.helpscout.com/blog/writing-well/<p>Clarity is the goal when writing to convey meaning to your reader.<a href="https://www.helpscout.com/blog/writing-well/">Read the full article</a></p>https://www.helpscout.com/blog/writing-well/https://www.helpscout.com/blog/writing-well/<p>Clarity is the goal when writing to convey meaning to your reader.<a href="https://www.helpscout.com/blog/writing-well/">Read the full article</a></p>https://www.helpscout.com/blog/writing-well/https://www.helpscout.com/blog/writing-well/<p>Clarity is the goal when writing to convey meaning to your reader.<a href="https://www.helpscout.com/blog/writing-well/">Read the full article</a></p>https://www.helpscout.com/blog/overachiever-culture/https://www.helpscout.com/blog/overachiever-culture/<p>All successful businesses start with overachieving founders. As a team grows, roles become more specialized and redundant. Learn how we keep our overachiever culture as the company grows.<a href="https://www.helpscout.com/blog/overachiever-culture/">Read the full article</a></p>https://www.helpscout.com/blog/overachiever-culture/https://www.helpscout.com/blog/overachiever-culture/<p>All successful businesses start with overachieving founders. As a team grows, roles become more specialized and redundant. Learn how we keep our overachiever culture as the company grows.<a href="https://www.helpscout.com/blog/overachiever-culture/">Read the full article</a></p>https://www.helpscout.com/blog/overachiever-culture/https://www.helpscout.com/blog/overachiever-culture/<p>All successful businesses start with overachieving founders. As a team grows, roles become more specialized and redundant. Learn how we keep our overachiever culture as the company grows.<a href="https://www.helpscout.com/blog/overachiever-culture/">Read the full article</a></p>https://www.helpscout.com/blog/overachiever-culture/https://www.helpscout.com/blog/overachiever-culture/<p>All successful businesses start with overachieving founders. As a team grows, roles become more specialized and redundant. Learn how we keep our overachiever culture as the company grows.<a href="https://www.helpscout.com/blog/overachiever-culture/">Read the full article</a></p>https://www.helpscout.com/blog/growth-teams/https://www.helpscout.com/blog/growth-teams/<p>A growth team helps optimize this curve. Indeed, “helps” may be too weak of a word as hiring for growth continues to solve increasingly ubiquitous problems.<a href="https://www.helpscout.com/blog/growth-teams/">Read the full article</a></p>https://www.helpscout.com/blog/growth-teams/https://www.helpscout.com/blog/growth-teams/<p>A growth team helps optimize this curve. Indeed, “helps” may be too weak of a word as hiring for growth continues to solve increasingly ubiquitous problems.<a href="https://www.helpscout.com/blog/growth-teams/">Read the full article</a></p>https://www.helpscout.com/blog/growth-teams/https://www.helpscout.com/blog/growth-teams/<p>A growth team helps optimize this curve. Indeed, “helps” may be too weak of a word as hiring for growth continues to solve increasingly ubiquitous problems.<a href="https://www.helpscout.com/blog/growth-teams/">Read the full article</a></p>https://www.helpscout.com/blog/growth-teams/https://www.helpscout.com/blog/growth-teams/<p>A growth team helps optimize this curve. Indeed, “helps” may be too weak of a word as hiring for growth continues to solve increasingly ubiquitous problems.<a href="https://www.helpscout.com/blog/growth-teams/">Read the full article</a></p>https://www.helpscout.com/blog/customer-always-remembers/https://www.helpscout.com/blog/customer-always-remembers/<p>Directing your tone and language to create positive, lasting memories for your customers is a staple in support. Not only should the whole experience be good, but most importantly, how that experience ends ought to be good.<a href="https://www.helpscout.com/blog/customer-always-remembers/">Read the full article</a></p>https://www.helpscout.com/blog/customer-always-remembers/https://www.helpscout.com/blog/customer-always-remembers/<p>Directing your tone and language to create positive, lasting memories for your customers is a staple in support. Not only should the whole experience be good, but most importantly, how that experience ends ought to be good.<a href="https://www.helpscout.com/blog/customer-always-remembers/">Read the full article</a></p>https://www.helpscout.com/blog/customer-always-remembers/https://www.helpscout.com/blog/customer-always-remembers/<p>Directing your tone and language to create positive, lasting memories for your customers is a staple in support. Not only should the whole experience be good, but most importantly, how that experience ends ought to be good.<a href="https://www.helpscout.com/blog/customer-always-remembers/">Read the full article</a></p>https://www.helpscout.com/blog/customer-always-remembers/https://www.helpscout.com/blog/customer-always-remembers/<p>Directing your tone and language to create positive, lasting memories for your customers is a staple in support. Not only should the whole experience be good, but most importantly, how that experience ends ought to be good.<a href="https://www.helpscout.com/blog/customer-always-remembers/">Read the full article</a></p>https://www.helpscout.com/blog/fixing-the-broken/https://www.helpscout.com/blog/fixing-the-broken/<p>Businesses that thrive are able to honor and understand the need to adapt when feedback exposes their flaws.<a href="https://www.helpscout.com/blog/fixing-the-broken/">Read the full article</a></p>https://www.helpscout.com/blog/fixing-the-broken/https://www.helpscout.com/blog/fixing-the-broken/<p>Businesses that thrive are able to honor and understand the need to adapt when feedback exposes their flaws.<a href="https://www.helpscout.com/blog/fixing-the-broken/">Read the full article</a></p>https://www.helpscout.com/blog/fixing-the-broken/https://www.helpscout.com/blog/fixing-the-broken/<p>Businesses that thrive are able to honor and understand the need to adapt when feedback exposes their flaws.<a href="https://www.helpscout.com/blog/fixing-the-broken/">Read the full article</a></p>https://www.helpscout.com/blog/fixing-the-broken/https://www.helpscout.com/blog/fixing-the-broken/<p>Businesses that thrive are able to honor and understand the need to adapt when feedback exposes their flaws.<a href="https://www.helpscout.com/blog/fixing-the-broken/">Read the full article</a></p>https://www.helpscout.com/blog/customer-objections/https://www.helpscout.com/blog/customer-objections/<p>Customer objections are best overcome by creating an Objections Doc, which lists the most common reasons customers push back.<a href="https://www.helpscout.com/blog/customer-objections/">Read the full article</a></p>https://www.helpscout.com/blog/customer-objections/https://www.helpscout.com/blog/customer-objections/<p>Customer objections are best overcome by creating an Objections Doc, which lists the most common reasons customers push back.<a href="https://www.helpscout.com/blog/customer-objections/">Read the full article</a></p>https://www.helpscout.com/blog/customer-objections/https://www.helpscout.com/blog/customer-objections/<p>Customer objections are best overcome by creating an Objections Doc, which lists the most common reasons customers push back.<a href="https://www.helpscout.com/blog/customer-objections/">Read the full article</a></p>https://www.helpscout.com/blog/customer-objections/https://www.helpscout.com/blog/customer-objections/<p>Customer objections are best overcome by creating an Objections Doc, which lists the most common reasons customers push back.<a href="https://www.helpscout.com/blog/customer-objections/">Read the full article</a></p>https://www.helpscout.com/blog/support-lexicon/https://www.helpscout.com/blog/support-lexicon/<p>Here's how Ritz-Carlton's employee language handbook unifies the team and properly introduces the culture to new hires.<a href="https://www.helpscout.com/blog/support-lexicon/">Read the full article</a></p>https://www.helpscout.com/blog/support-lexicon/https://www.helpscout.com/blog/support-lexicon/<p>Here's how Ritz-Carlton's employee language handbook unifies the team and properly introduces the culture to new hires.<a href="https://www.helpscout.com/blog/support-lexicon/">Read the full article</a></p>https://www.helpscout.com/blog/support-lexicon/https://www.helpscout.com/blog/support-lexicon/<p>Here's how Ritz-Carlton's employee language handbook unifies the team and properly introduces the culture to new hires.<a href="https://www.helpscout.com/blog/support-lexicon/">Read the full article</a></p>https://www.helpscout.com/blog/support-lexicon/https://www.helpscout.com/blog/support-lexicon/<p>Here's how Ritz-Carlton's employee language handbook unifies the team and properly introduces the culture to new hires.<a href="https://www.helpscout.com/blog/support-lexicon/">Read the full article</a></p>https://www.helpscout.com/blog/leadership-books/https://www.helpscout.com/blog/leadership-books/<p>Books are training weights for the mind. Here are 10 timeless and helpful leadership books to buy.<a href="https://www.helpscout.com/blog/leadership-books/">Read the full article</a></p>https://www.helpscout.com/blog/leadership-books/https://www.helpscout.com/blog/leadership-books/<p>Books are training weights for the mind. Here are 10 timeless and helpful leadership books to buy.<a href="https://www.helpscout.com/blog/leadership-books/">Read the full article</a></p>https://www.helpscout.com/blog/leadership-books/https://www.helpscout.com/blog/leadership-books/<p>Books are training weights for the mind. Here are 10 timeless and helpful leadership books to buy.<a href="https://www.helpscout.com/blog/leadership-books/">Read the full article</a></p>https://www.helpscout.com/blog/leadership-books/https://www.helpscout.com/blog/leadership-books/<p>Books are training weights for the mind. Here are 10 timeless and helpful leadership books to buy.<a href="https://www.helpscout.com/blog/leadership-books/">Read the full article</a></p>https://www.helpscout.com/blog/client-care/https://www.helpscout.com/blog/client-care/<p>Concierge customer treatment (not price or even skill) is the way to land quality contracts.<a href="https://www.helpscout.com/blog/client-care/">Read the full article</a></p>https://www.helpscout.com/blog/client-care/https://www.helpscout.com/blog/client-care/<p>Concierge customer treatment (not price or even skill) is the way to land quality contracts.<a href="https://www.helpscout.com/blog/client-care/">Read the full article</a></p>https://www.helpscout.com/blog/client-care/https://www.helpscout.com/blog/client-care/<p>Concierge customer treatment (not price or even skill) is the way to land quality contracts.<a href="https://www.helpscout.com/blog/client-care/">Read the full article</a></p>https://www.helpscout.com/blog/client-care/https://www.helpscout.com/blog/client-care/<p>Concierge customer treatment (not price or even skill) is the way to land quality contracts.<a href="https://www.helpscout.com/blog/client-care/">Read the full article</a></p>https://www.helpscout.com/blog/tone-and-language/https://www.helpscout.com/blog/tone-and-language/<p>Every day, businesses are turning their customers away with the wrong tone and language. Don't let that be you.<a href="https://www.helpscout.com/blog/tone-and-language/">Read the full article</a></p>https://www.helpscout.com/blog/tone-and-language/https://www.helpscout.com/blog/tone-and-language/<p>Every day, businesses are turning their customers away with the wrong tone and language. Don't let that be you.<a href="https://www.helpscout.com/blog/tone-and-language/">Read the full article</a></p>https://www.helpscout.com/blog/tone-and-language/https://www.helpscout.com/blog/tone-and-language/<p>Every day, businesses are turning their customers away with the wrong tone and language. Don't let that be you.<a href="https://www.helpscout.com/blog/tone-and-language/">Read the full article</a></p>https://www.helpscout.com/blog/tone-and-language/https://www.helpscout.com/blog/tone-and-language/<p>Every day, businesses are turning their customers away with the wrong tone and language. Don't let that be you.<a href="https://www.helpscout.com/blog/tone-and-language/">Read the full article</a></p>https://www.helpscout.com/whole-company-support/https://www.helpscout.com/whole-company-support/<p>Free resource outlining the business reasons for great customer service, why it works, best practices and ways to measure success.<a href="https://www.helpscout.com/whole-company-support/">Read the full article</a></p>https://www.helpscout.com/whole-company-support/https://www.helpscout.com/whole-company-support/<p>Free resource outlining the business reasons for great customer service, why it works, best practices and ways to measure success.<a href="https://www.helpscout.com/whole-company-support/">Read the full article</a></p>https://www.helpscout.com/whole-company-support/https://www.helpscout.com/whole-company-support/<p>Free resource outlining the business reasons for great customer service, why it works, best practices and ways to measure success.<a href="https://www.helpscout.com/whole-company-support/">Read the full article</a></p>https://www.helpscout.com/whole-company-support/https://www.helpscout.com/whole-company-support/<p>Free resource outlining the business reasons for great customer service, why it works, best practices and ways to measure success.<a href="https://www.helpscout.com/whole-company-support/">Read the full article</a></p>https://www.helpscout.com/blog/red-cross-experience/https://www.helpscout.com/blog/red-cross-experience/<p>Figuring out what others truly need is what leads to the most significant innovations.<a href="https://www.helpscout.com/blog/red-cross-experience/">Read the full article</a></p>https://www.helpscout.com/blog/red-cross-experience/https://www.helpscout.com/blog/red-cross-experience/<p>Figuring out what others truly need is what leads to the most significant innovations.<a href="https://www.helpscout.com/blog/red-cross-experience/">Read the full article</a></p>https://www.helpscout.com/blog/red-cross-experience/https://www.helpscout.com/blog/red-cross-experience/<p>Figuring out what others truly need is what leads to the most significant innovations.<a href="https://www.helpscout.com/blog/red-cross-experience/">Read the full article</a></p>https://www.helpscout.com/blog/red-cross-experience/https://www.helpscout.com/blog/red-cross-experience/<p>Figuring out what others truly need is what leads to the most significant innovations.<a href="https://www.helpscout.com/blog/red-cross-experience/">Read the full article</a></p>https://www.helpscout.com/blog/candor-in-workplace/https://www.helpscout.com/blog/candor-in-workplace/<p>Cultivating candor requires a delicate balance. Teams must carefully tread the line between “brutally honest” and “necessarily honest.”<a href="https://www.helpscout.com/blog/candor-in-workplace/">Read the full article</a></p>https://www.helpscout.com/blog/candor-in-workplace/https://www.helpscout.com/blog/candor-in-workplace/<p>Cultivating candor requires a delicate balance. Teams must carefully tread the line between “brutally honest” and “necessarily honest.”<a href="https://www.helpscout.com/blog/candor-in-workplace/">Read the full article</a></p>https://www.helpscout.com/blog/candor-in-workplace/https://www.helpscout.com/blog/candor-in-workplace/<p>Cultivating candor requires a delicate balance. Teams must carefully tread the line between “brutally honest” and “necessarily honest.”<a href="https://www.helpscout.com/blog/candor-in-workplace/">Read the full article</a></p>https://www.helpscout.com/blog/candor-in-workplace/https://www.helpscout.com/blog/candor-in-workplace/<p>Cultivating candor requires a delicate balance. Teams must carefully tread the line between “brutally honest” and “necessarily honest.”<a href="https://www.helpscout.com/blog/candor-in-workplace/">Read the full article</a></p>https://www.helpscout.com/blog/backcountry-customer-experience/https://www.helpscout.com/blog/backcountry-customer-experience/<p>Backcountry concentrates on 5 fundamental markers to drive their incredible customer experience. Here's how to apply them to your own business.<a href="https://www.helpscout.com/blog/backcountry-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/backcountry-customer-experience/https://www.helpscout.com/blog/backcountry-customer-experience/<p>Backcountry concentrates on 5 fundamental markers to drive their incredible customer experience. Here's how to apply them to your own business.<a href="https://www.helpscout.com/blog/backcountry-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/backcountry-customer-experience/https://www.helpscout.com/blog/backcountry-customer-experience/<p>Backcountry concentrates on 5 fundamental markers to drive their incredible customer experience. Here's how to apply them to your own business.<a href="https://www.helpscout.com/blog/backcountry-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/backcountry-customer-experience/https://www.helpscout.com/blog/backcountry-customer-experience/<p>Backcountry concentrates on 5 fundamental markers to drive their incredible customer experience. Here's how to apply them to your own business.<a href="https://www.helpscout.com/blog/backcountry-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/books-on-persuasion/https://www.helpscout.com/blog/books-on-persuasion/<p>Looking for some new reads you haven't already seen on every list? Here are 25 underrated suggestions you should know about.<a href="https://www.helpscout.com/blog/books-on-persuasion/">Read the full article</a></p>https://www.helpscout.com/blog/books-on-persuasion/https://www.helpscout.com/blog/books-on-persuasion/<p>Looking for some new reads you haven't already seen on every list? Here are 25 underrated suggestions you should know about.<a href="https://www.helpscout.com/blog/books-on-persuasion/">Read the full article</a></p>https://www.helpscout.com/blog/books-on-persuasion/https://www.helpscout.com/blog/books-on-persuasion/<p>Looking for some new reads you haven't already seen on every list? Here are 25 underrated suggestions you should know about.<a href="https://www.helpscout.com/blog/books-on-persuasion/">Read the full article</a></p>https://www.helpscout.com/blog/books-on-persuasion/https://www.helpscout.com/blog/books-on-persuasion/<p>Looking for some new reads you haven't already seen on every list? Here are 25 underrated suggestions you should know about.<a href="https://www.helpscout.com/blog/books-on-persuasion/">Read the full article</a></p>https://www.helpscout.com/blog/stanford-video-lectures/https://www.helpscout.com/blog/stanford-video-lectures/<p>Every entrepreneur can benefit from these 10 videos of leaders doling out straightforward advice.<a href="https://www.helpscout.com/blog/stanford-video-lectures/">Read the full article</a></p>https://www.helpscout.com/blog/stanford-video-lectures/https://www.helpscout.com/blog/stanford-video-lectures/<p>Every entrepreneur can benefit from these 10 videos of leaders doling out straightforward advice.<a href="https://www.helpscout.com/blog/stanford-video-lectures/">Read the full article</a></p>https://www.helpscout.com/blog/stanford-video-lectures/https://www.helpscout.com/blog/stanford-video-lectures/<p>Every entrepreneur can benefit from these 10 videos of leaders doling out straightforward advice.<a href="https://www.helpscout.com/blog/stanford-video-lectures/">Read the full article</a></p>https://www.helpscout.com/blog/stanford-video-lectures/https://www.helpscout.com/blog/stanford-video-lectures/<p>Every entrepreneur can benefit from these 10 videos of leaders doling out straightforward advice.<a href="https://www.helpscout.com/blog/stanford-video-lectures/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-pain/https://www.helpscout.com/helpu/customer-pain/<p>Getting the whole team to answer support questions is the fastest way to ensure your company truly understand the customer experience.<a href="https://www.helpscout.com/helpu/customer-pain/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-pain/https://www.helpscout.com/helpu/customer-pain/<p>Getting the whole team to answer support questions is the fastest way to ensure your company truly understand the customer experience.<a href="https://www.helpscout.com/helpu/customer-pain/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-pain/https://www.helpscout.com/helpu/customer-pain/<p>Getting the whole team to answer support questions is the fastest way to ensure your company truly understand the customer experience.<a href="https://www.helpscout.com/helpu/customer-pain/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-pain/https://www.helpscout.com/helpu/customer-pain/<p>Getting the whole team to answer support questions is the fastest way to ensure your company truly understand the customer experience.<a href="https://www.helpscout.com/helpu/customer-pain/">Read the full article</a></p>https://www.helpscout.com/customer-service-quotes/business-people/https://www.helpscout.com/customer-service-quotes/business-people/<p>Explore some of the most famous business quotes about customer service from leaders and CEOs like Walt Disney, Henry Ford, Sam Walton, and more.<a href="https://www.helpscout.com/customer-service-quotes/business-people/">Read the full article</a></p>https://www.helpscout.com/customer-service-quotes/business-people/https://www.helpscout.com/customer-service-quotes/business-people/<p>Explore some of the most famous business quotes about customer service from leaders and CEOs like Walt Disney, Henry Ford, Sam Walton, and more.<a href="https://www.helpscout.com/customer-service-quotes/business-people/">Read the full article</a></p>https://www.helpscout.com/customer-service-quotes/business-people/https://www.helpscout.com/customer-service-quotes/business-people/<p>Explore some of the most famous business quotes about customer service from leaders and CEOs like Walt Disney, Henry Ford, Sam Walton, and more.<a href="https://www.helpscout.com/customer-service-quotes/business-people/">Read the full article</a></p>https://www.helpscout.com/customer-service-quotes/business-people/https://www.helpscout.com/customer-service-quotes/business-people/<p>Explore some of the most famous business quotes about customer service from leaders and CEOs like Walt Disney, Henry Ford, Sam Walton, and more.<a href="https://www.helpscout.com/customer-service-quotes/business-people/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-tone/https://www.helpscout.com/helpu/customer-support-tone/<p>Take a look at a few examples of how tone can impede your customer support interactions.<a href="https://www.helpscout.com/helpu/customer-support-tone/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-tone/https://www.helpscout.com/helpu/customer-support-tone/<p>Take a look at a few examples of how tone can impede your customer support interactions.<a href="https://www.helpscout.com/helpu/customer-support-tone/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-tone/https://www.helpscout.com/helpu/customer-support-tone/<p>Take a look at a few examples of how tone can impede your customer support interactions.<a href="https://www.helpscout.com/helpu/customer-support-tone/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-support-tone/https://www.helpscout.com/helpu/customer-support-tone/<p>Take a look at a few examples of how tone can impede your customer support interactions.<a href="https://www.helpscout.com/helpu/customer-support-tone/">Read the full article</a></p>https://www.helpscout.com/blog/disney-customer-experience/https://www.helpscout.com/blog/disney-customer-experience/<p>How Disney's customer experience inspires so many of its customers to come back<a href="https://www.helpscout.com/blog/disney-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/disney-customer-experience/https://www.helpscout.com/blog/disney-customer-experience/<p>How Disney's customer experience inspires so many of its customers to come back<a href="https://www.helpscout.com/blog/disney-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/disney-customer-experience/https://www.helpscout.com/blog/disney-customer-experience/<p>How Disney's customer experience inspires so many of its customers to come back<a href="https://www.helpscout.com/blog/disney-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/disney-customer-experience/https://www.helpscout.com/blog/disney-customer-experience/<p>How Disney's customer experience inspires so many of its customers to come back<a href="https://www.helpscout.com/blog/disney-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/chipotle-customer-experience/https://www.helpscout.com/blog/chipotle-customer-experience/<p>Chipotle owes much of its growth to the dedication they place on having a superior customer experience.<a href="https://www.helpscout.com/blog/chipotle-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/chipotle-customer-experience/https://www.helpscout.com/blog/chipotle-customer-experience/<p>Chipotle owes much of its growth to the dedication they place on having a superior customer experience.<a href="https://www.helpscout.com/blog/chipotle-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/chipotle-customer-experience/https://www.helpscout.com/blog/chipotle-customer-experience/<p>Chipotle owes much of its growth to the dedication they place on having a superior customer experience.<a href="https://www.helpscout.com/blog/chipotle-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/chipotle-customer-experience/https://www.helpscout.com/blog/chipotle-customer-experience/<p>Chipotle owes much of its growth to the dedication they place on having a superior customer experience.<a href="https://www.helpscout.com/blog/chipotle-customer-experience/">Read the full article</a></p>https://www.helpscout.com/blog/insincere-support/https://www.helpscout.com/blog/insincere-support/<p>Customers don't like the insincere and often strangely affectionate tone that some companies force their support teams to use.<a href="https://www.helpscout.com/blog/insincere-support/">Read the full article</a></p>https://www.helpscout.com/blog/insincere-support/https://www.helpscout.com/blog/insincere-support/<p>Customers don't like the insincere and often strangely affectionate tone that some companies force their support teams to use.<a href="https://www.helpscout.com/blog/insincere-support/">Read the full article</a></p>https://www.helpscout.com/blog/insincere-support/https://www.helpscout.com/blog/insincere-support/<p>Customers don't like the insincere and often strangely affectionate tone that some companies force their support teams to use.<a href="https://www.helpscout.com/blog/insincere-support/">Read the full article</a></p>https://www.helpscout.com/blog/insincere-support/https://www.helpscout.com/blog/insincere-support/<p>Customers don't like the insincere and often strangely affectionate tone that some companies force their support teams to use.<a href="https://www.helpscout.com/blog/insincere-support/">Read the full article</a></p>https://www.helpscout.com/blog/growth-hacking/https://www.helpscout.com/blog/growth-hacking/<p>Growth hacking, the term we all have come to know in the past few years, has made this an issue that needs discussing. Juking the stats at the expense of the customer experience will sabotage long term growth in any business.<a href="https://www.helpscout.com/blog/growth-hacking/">Read the full article</a></p>https://www.helpscout.com/blog/growth-hacking/https://www.helpscout.com/blog/growth-hacking/<p>Growth hacking, the term we all have come to know in the past few years, has made this an issue that needs discussing. Juking the stats at the expense of the customer experience will sabotage long term growth in any business.<a href="https://www.helpscout.com/blog/growth-hacking/">Read the full article</a></p>https://www.helpscout.com/blog/growth-hacking/https://www.helpscout.com/blog/growth-hacking/<p>Growth hacking, the term we all have come to know in the past few years, has made this an issue that needs discussing. Juking the stats at the expense of the customer experience will sabotage long term growth in any business.<a href="https://www.helpscout.com/blog/growth-hacking/">Read the full article</a></p>https://www.helpscout.com/blog/growth-hacking/https://www.helpscout.com/blog/growth-hacking/<p>Growth hacking, the term we all have come to know in the past few years, has made this an issue that needs discussing. Juking the stats at the expense of the customer experience will sabotage long term growth in any business.<a href="https://www.helpscout.com/blog/growth-hacking/">Read the full article</a></p>https://www.helpscout.com/blog/hiring-employees/https://www.helpscout.com/blog/hiring-employees/<p>Lessons and examples from entrepreneurs who have shared their experiences in building strong teams.<a href="https://www.helpscout.com/blog/hiring-employees/">Read the full article</a></p>https://www.helpscout.com/blog/hiring-employees/https://www.helpscout.com/blog/hiring-employees/<p>Lessons and examples from entrepreneurs who have shared their experiences in building strong teams.<a href="https://www.helpscout.com/blog/hiring-employees/">Read the full article</a></p>https://www.helpscout.com/blog/hiring-employees/https://www.helpscout.com/blog/hiring-employees/<p>Lessons and examples from entrepreneurs who have shared their experiences in building strong teams.<a href="https://www.helpscout.com/blog/hiring-employees/">Read the full article</a></p>https://www.helpscout.com/blog/hiring-employees/https://www.helpscout.com/blog/hiring-employees/<p>Lessons and examples from entrepreneurs who have shared their experiences in building strong teams.<a href="https://www.helpscout.com/blog/hiring-employees/">Read the full article</a></p>https://www.helpscout.com/blog/more-than-sorry/https://www.helpscout.com/blog/more-than-sorry/<p>Apologies are necessary, but if there isn’t a system in place to learn from customer feedback, you're putting your support team on the receiving end of complaints with no means to fix the root of the problem.<a href="https://www.helpscout.com/blog/more-than-sorry/">Read the full article</a></p>https://www.helpscout.com/blog/more-than-sorry/https://www.helpscout.com/blog/more-than-sorry/<p>Apologies are necessary, but if there isn’t a system in place to learn from customer feedback, you're putting your support team on the receiving end of complaints with no means to fix the root of the problem.<a href="https://www.helpscout.com/blog/more-than-sorry/">Read the full article</a></p>https://www.helpscout.com/blog/more-than-sorry/https://www.helpscout.com/blog/more-than-sorry/<p>Apologies are necessary, but if there isn’t a system in place to learn from customer feedback, you're putting your support team on the receiving end of complaints with no means to fix the root of the problem.<a href="https://www.helpscout.com/blog/more-than-sorry/">Read the full article</a></p>https://www.helpscout.com/blog/more-than-sorry/https://www.helpscout.com/blog/more-than-sorry/<p>Apologies are necessary, but if there isn’t a system in place to learn from customer feedback, you're putting your support team on the receiving end of complaints with no means to fix the root of the problem.<a href="https://www.helpscout.com/blog/more-than-sorry/">Read the full article</a></p>https://www.helpscout.com/blog/speed-kills/https://www.helpscout.com/blog/speed-kills/<p>Faster response times aren't the number one metric your support team should be optimizing for.<a href="https://www.helpscout.com/blog/speed-kills/">Read the full article</a></p>https://www.helpscout.com/blog/speed-kills/https://www.helpscout.com/blog/speed-kills/<p>Faster response times aren't the number one metric your support team should be optimizing for.<a href="https://www.helpscout.com/blog/speed-kills/">Read the full article</a></p>https://www.helpscout.com/blog/speed-kills/https://www.helpscout.com/blog/speed-kills/<p>Faster response times aren't the number one metric your support team should be optimizing for.<a href="https://www.helpscout.com/blog/speed-kills/">Read the full article</a></p>https://www.helpscout.com/blog/speed-kills/https://www.helpscout.com/blog/speed-kills/<p>Faster response times aren't the number one metric your support team should be optimizing for.<a href="https://www.helpscout.com/blog/speed-kills/">Read the full article</a></p>https://www.helpscout.com/blog/benefits-sell/https://www.helpscout.com/blog/benefits-sell/<p>Founders and marketers must go beyond selling products, and instead sell what their product will allow customers to do.<a href="https://www.helpscout.com/blog/benefits-sell/">Read the full article</a></p>https://www.helpscout.com/blog/benefits-sell/https://www.helpscout.com/blog/benefits-sell/<p>Founders and marketers must go beyond selling products, and instead sell what their product will allow customers to do.<a href="https://www.helpscout.com/blog/benefits-sell/">Read the full article</a></p>https://www.helpscout.com/blog/benefits-sell/https://www.helpscout.com/blog/benefits-sell/<p>Founders and marketers must go beyond selling products, and instead sell what their product will allow customers to do.<a href="https://www.helpscout.com/blog/benefits-sell/">Read the full article</a></p>https://www.helpscout.com/blog/benefits-sell/https://www.helpscout.com/blog/benefits-sell/<p>Founders and marketers must go beyond selling products, and instead sell what their product will allow customers to do.<a href="https://www.helpscout.com/blog/benefits-sell/">Read the full article</a></p>https://www.helpscout.com/helpu/harsh-truths/https://www.helpscout.com/helpu/harsh-truths/<p>Customer support isn’t all gifs and happiness. Greg shares a more realistic perspective on the difficult, important work of the customer service team.<a href="https://www.helpscout.com/helpu/harsh-truths/">Read the full article</a></p>https://www.helpscout.com/helpu/harsh-truths/https://www.helpscout.com/helpu/harsh-truths/<p>Customer support isn’t all gifs and happiness. Greg shares a more realistic perspective on the difficult, important work of the customer service team.<a href="https://www.helpscout.com/helpu/harsh-truths/">Read the full article</a></p>https://www.helpscout.com/helpu/harsh-truths/https://www.helpscout.com/helpu/harsh-truths/<p>Customer support isn’t all gifs and happiness. Greg shares a more realistic perspective on the difficult, important work of the customer service team.<a href="https://www.helpscout.com/helpu/harsh-truths/">Read the full article</a></p>https://www.helpscout.com/helpu/harsh-truths/https://www.helpscout.com/helpu/harsh-truths/<p>Customer support isn’t all gifs and happiness. Greg shares a more realistic perspective on the difficult, important work of the customer service team.<a href="https://www.helpscout.com/helpu/harsh-truths/">Read the full article</a></p>https://www.helpscout.com/blog/behind-the-scenes/https://www.helpscout.com/blog/behind-the-scenes/<p>Learn about the essence of “behind the scenes” marketing, and how peeking behind the curtains can be so enticing to prospective customers.<a href="https://www.helpscout.com/blog/behind-the-scenes/">Read the full article</a></p>https://www.helpscout.com/blog/behind-the-scenes/https://www.helpscout.com/blog/behind-the-scenes/<p>Learn about the essence of “behind the scenes” marketing, and how peeking behind the curtains can be so enticing to prospective customers.<a href="https://www.helpscout.com/blog/behind-the-scenes/">Read the full article</a></p>https://www.helpscout.com/blog/behind-the-scenes/https://www.helpscout.com/blog/behind-the-scenes/<p>Learn about the essence of “behind the scenes” marketing, and how peeking behind the curtains can be so enticing to prospective customers.<a href="https://www.helpscout.com/blog/behind-the-scenes/">Read the full article</a></p>https://www.helpscout.com/blog/behind-the-scenes/https://www.helpscout.com/blog/behind-the-scenes/<p>Learn about the essence of “behind the scenes” marketing, and how peeking behind the curtains can be so enticing to prospective customers.<a href="https://www.helpscout.com/blog/behind-the-scenes/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-tone/https://www.helpscout.com/helpu/customer-service-tone/<p>Conversation is rarely back or white. Your tone, both written and spoken, creates many shades of gray.<a href="https://www.helpscout.com/helpu/customer-service-tone/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-tone/https://www.helpscout.com/helpu/customer-service-tone/<p>Conversation is rarely back or white. Your tone, both written and spoken, creates many shades of gray.<a href="https://www.helpscout.com/helpu/customer-service-tone/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-tone/https://www.helpscout.com/helpu/customer-service-tone/<p>Conversation is rarely back or white. Your tone, both written and spoken, creates many shades of gray.<a href="https://www.helpscout.com/helpu/customer-service-tone/">Read the full article</a></p>https://www.helpscout.com/helpu/customer-service-tone/https://www.helpscout.com/helpu/customer-service-tone/<p>Conversation is rarely back or white. Your tone, both written and spoken, creates many shades of gray.<a href="https://www.helpscout.com/helpu/customer-service-tone/">Read the full article</a></p>https://www.helpscout.com/blog/remote-teams/https://www.helpscout.com/blog/remote-teams/<p>When you work remotely, you need to manage not only your own time, but respect the time of those you’re working with.<a href="https://www.helpscout.com/blog/remote-teams/">Read the full article</a></p>https://www.helpscout.com/blog/remote-teams/https://www.helpscout.com/blog/remote-teams/<p>When you work remotely, you need to manage not only your own time, but respect the time of those you’re working with.<a href="https://www.helpscout.com/blog/remote-teams/">Read the full article</a></p>https://www.helpscout.com/blog/remote-teams/https://www.helpscout.com/blog/remote-teams/<p>When you work remotely, you need to manage not only your own time, but respect the time of those you’re working with.<a href="https://www.helpscout.com/blog/remote-teams/">Read the full article</a></p>https://www.helpscout.com/blog/remote-teams/https://www.helpscout.com/blog/remote-teams/<p>When you work remotely, you need to manage not only your own time, but respect the time of those you’re working with.<a href="https://www.helpscout.com/blog/remote-teams/">Read the full article</a></p>https://www.helpscout.com/blog/brand-strategy/https://www.helpscout.com/blog/brand-strategy/<p>Advice and examples for how to build a brand people love, one customer at a time.<a href="https://www.helpscout.com/blog/brand-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/brand-strategy/https://www.helpscout.com/blog/brand-strategy/<p>Advice and examples for how to build a brand people love, one customer at a time.<a href="https://www.helpscout.com/blog/brand-strategy/">Read the full article</a></p>https://www.helpscout.com/blog/brand-strategy/https://www.helpscout.com/blog/brand-strategy/<p>Advice 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href="https://www.helpscout.com/helpu/crisis-management-examples/">Read the full article</a></p>https://www.helpscout.com/helpu/crisis-management-examples/https://www.helpscout.com/helpu/crisis-management-examples/<p>What to do, and what NOT to do when things go wrong Learn with practical examples from Buffer, HMV and Adobe.<a href="https://www.helpscout.com/helpu/crisis-management-examples/">Read the full article</a></p>https://www.helpscout.com/helpu/crisis-management-examples/https://www.helpscout.com/helpu/crisis-management-examples/<p>What to do, and what NOT to do when things go wrong Learn with practical examples from Buffer, HMV and Adobe.<a href="https://www.helpscout.com/helpu/crisis-management-examples/">Read the full article</a></p>https://www.helpscout.com/blog/functional-testing-casperjs/https://www.helpscout.com/blog/functional-testing-casperjs/<p>CasperJS is the answer to help you achieve your testing goals.<a href="https://www.helpscout.com/blog/functional-testing-casperjs/">Read the full article</a></p>https://www.helpscout.com/blog/functional-testing-casperjs/https://www.helpscout.com/blog/functional-testing-casperjs/<p>CasperJS is the answer to help you achieve your testing goals.<a href="https://www.helpscout.com/blog/functional-testing-casperjs/">Read the full article</a></p>https://www.helpscout.com/blog/functional-testing-casperjs/https://www.helpscout.com/blog/functional-testing-casperjs/<p>CasperJS is the answer to help you achieve your testing goals.<a href="https://www.helpscout.com/blog/functional-testing-casperjs/">Read the full article</a></p>https://www.helpscout.com/blog/functional-testing-casperjs/https://www.helpscout.com/blog/functional-testing-casperjs/<p>CasperJS is the answer to help you achieve your testing goals.<a href="https://www.helpscout.com/blog/functional-testing-casperjs/">Read the full 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article</a></p>https://www.helpscout.com/blog/viral-marketing/https://www.helpscout.com/blog/viral-marketing/<p>Take a look at these examples of viral marketing to see what lessons can be had from campaigns that managed to spread far and wide.<a href="https://www.helpscout.com/blog/viral-marketing/">Read the full article</a></p>https://www.helpscout.com/blog/leadership-skills/https://www.helpscout.com/blog/leadership-skills/<p>Here's what established research says about what it takes to inspire, motivate, and manage an exceptional team.<a href="https://www.helpscout.com/blog/leadership-skills/">Read the full article</a></p>https://www.helpscout.com/blog/leadership-skills/https://www.helpscout.com/blog/leadership-skills/<p>Here's what established research says about what it takes to inspire, motivate, and manage an exceptional team.<a href="https://www.helpscout.com/blog/leadership-skills/">Read the full 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article</a></p>https://www.helpscout.com/blog/team-building/https://www.helpscout.com/blog/team-building/<p>Look at 10 of the best studies available to learn what practical things you can do to ensure your team is set up for success.<a href="https://www.helpscout.com/blog/team-building/">Read the full article</a></p>https://www.helpscout.com/blog/team-building/https://www.helpscout.com/blog/team-building/<p>Look at 10 of the best studies available to learn what practical things you can do to ensure your team is set up for success.<a href="https://www.helpscout.com/blog/team-building/">Read the full article</a></p>https://www.helpscout.com/blog/team-building/https://www.helpscout.com/blog/team-building/<p>Look at 10 of the best studies available to learn what practical things you can do to ensure your team is set up for success.<a href="https://www.helpscout.com/blog/team-building/">Read the full article</a></p>https://www.helpscout.com/blog/unique-selling-proposition/https://www.helpscout.com/blog/unique-selling-proposition/<p>A strong unique selling proposition helps you to stand apart from competitors and attract attention the right way.<a href="https://www.helpscout.com/blog/unique-selling-proposition/">Read the full article</a></p>https://www.helpscout.com/blog/unique-selling-proposition/https://www.helpscout.com/blog/unique-selling-proposition/<p>A strong unique selling proposition helps you to stand apart from competitors and attract attention the right way.<a href="https://www.helpscout.com/blog/unique-selling-proposition/">Read the full article</a></p>https://www.helpscout.com/blog/unique-selling-proposition/https://www.helpscout.com/blog/unique-selling-proposition/<p>A strong unique selling proposition helps you to stand apart from competitors and attract attention the right way.<a href="https://www.helpscout.com/blog/unique-selling-proposition/">Read the full article</a></p>https://www.helpscout.com/blog/unique-selling-proposition/https://www.helpscout.com/blog/unique-selling-proposition/<p>A strong unique selling proposition helps you to stand apart from competitors and attract attention the right way.<a href="https://www.helpscout.com/blog/unique-selling-proposition/">Read the full article</a></p>https://www.helpscout.com/blog/website-customers-love/https://www.helpscout.com/blog/website-customers-love/<p>Read about these 10 proven strategies for building a website that customers will love to use ... and buy from.<a href="https://www.helpscout.com/blog/website-customers-love/">Read the full article</a></p>https://www.helpscout.com/blog/website-customers-love/https://www.helpscout.com/blog/website-customers-love/<p>Read about these 10 proven strategies for building a website that customers will love to use ... and buy from.<a href="https://www.helpscout.com/blog/website-customers-love/">Read the full article</a></p>https://www.helpscout.com/blog/website-customers-love/https://www.helpscout.com/blog/website-customers-love/<p>Read about these 10 proven strategies for building a website that customers will love to use ... and buy from.<a href="https://www.helpscout.com/blog/website-customers-love/">Read the full article</a></p>https://www.helpscout.com/blog/website-customers-love/https://www.helpscout.com/blog/website-customers-love/<p>Read about these 10 proven strategies for building a website that customers will love to use ... and buy from.<a href="https://www.helpscout.com/blog/website-customers-love/">Read the full article</a></p>https://www.helpscout.com/blog/customer-profiling/https://www.helpscout.com/blog/customer-profiling/<p>Personas give you a structured look at your customer's goals in trying your product and the messaging that will help them find you.<a href="https://www.helpscout.com/blog/customer-profiling/">Read the full article</a></p>https://www.helpscout.com/blog/customer-profiling/https://www.helpscout.com/blog/customer-profiling/<p>Personas give you a structured look at your customer's goals in trying your product and the messaging that will help them find you.<a href="https://www.helpscout.com/blog/customer-profiling/">Read the full article</a></p>https://www.helpscout.com/blog/customer-profiling/https://www.helpscout.com/blog/customer-profiling/<p>Personas give you a structured look at your customer's goals in trying your product and the messaging that will help them find you.<a href="https://www.helpscout.com/blog/customer-profiling/">Read the full article</a></p>https://www.helpscout.com/blog/customer-profiling/https://www.helpscout.com/blog/customer-profiling/<p>Personas give you a structured look at your customer's goals in trying your product and the messaging that will help them find you.<a href="https://www.helpscout.com/blog/customer-profiling/">Read the full article</a></p>https://www.helpscout.com/blog/why-steve-jobs-never-listened-to-his-customers/https://www.helpscout.com/blog/why-steve-jobs-never-listened-to-his-customers/<p>Compare the merits of focusing on internal innovation to the insights to be gained from customer feedback.<a href="https://www.helpscout.com/blog/why-steve-jobs-never-listened-to-his-customers/">Read the full article</a></p>https://www.helpscout.com/blog/why-steve-jobs-never-listened-to-his-customers/https://www.helpscout.com/blog/why-steve-jobs-never-listened-to-his-customers/<p>Compare the merits of focusing on internal innovation to the insights to be gained from customer feedback.<a href="https://www.helpscout.com/blog/why-steve-jobs-never-listened-to-his-customers/">Read the full article</a></p>https://www.helpscout.com/blog/why-steve-jobs-never-listened-to-his-customers/https://www.helpscout.com/blog/why-steve-jobs-never-listened-to-his-customers/<p>Compare the merits of focusing on internal innovation to the 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Learn the the right medium to engage customers in, so that you can use and scale consistently to provide outstanding online support.<a href="https://www.helpscout.com/blog/quality-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/quality-customer-service/https://www.helpscout.com/blog/quality-customer-service/<p>Quality customer service cannot be maintained with an iron fist. Learn the the right medium to engage customers in, so that you can use and scale consistently to provide outstanding online support.<a href="https://www.helpscout.com/blog/quality-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/quality-customer-service/https://www.helpscout.com/blog/quality-customer-service/<p>Quality customer service cannot be maintained with an iron fist. Learn the the right medium to engage customers in, so that you can use and scale consistently to provide outstanding online support.<a href="https://www.helpscout.com/blog/quality-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/quality-customer-service/https://www.helpscout.com/blog/quality-customer-service/<p>Quality customer service cannot be maintained with an iron fist. Learn the the right medium to engage customers in, so that you can use and scale consistently to provide outstanding online support.<a href="https://www.helpscout.com/blog/quality-customer-service/">Read the full article</a></p>https://www.helpscout.com/blog/churn-rate/https://www.helpscout.com/blog/churn-rate/<p>Your churn rate, or proportion of customers who leave during a given time period, tells you a lot about retention and customer loyalty.<a href="https://www.helpscout.com/blog/churn-rate/">Read the full article</a></p>https://www.helpscout.com/blog/churn-rate/https://www.helpscout.com/blog/churn-rate/<p>Your churn rate, or proportion of customers who leave during a given time period, tells you a lot about retention and customer loyalty.<a href="https://www.helpscout.com/blog/churn-rate/">Read the full article</a></p>https://www.helpscout.com/blog/churn-rate/https://www.helpscout.com/blog/churn-rate/<p>Your churn rate, or proportion of customers who leave during a given time period, tells you a lot about retention and customer loyalty.<a href="https://www.helpscout.com/blog/churn-rate/">Read the full article</a></p>https://www.helpscout.com/blog/churn-rate/https://www.helpscout.com/blog/churn-rate/<p>Your churn rate, or proportion of customers who leave during a given time period, tells you a lot about retention and customer loyalty.<a href="https://www.helpscout.com/blog/churn-rate/">Read the full article</a></p>https://www.helpscout.com/blog/5-memorable-holiday-customer-service-stories/https://www.helpscout.com/blog/5-memorable-holiday-customer-service-stories/<p>Enjoy these 5 examples of companies who know what it means to get into the holiday spirit.<a href="https://www.helpscout.com/blog/5-memorable-holiday-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/blog/5-memorable-holiday-customer-service-stories/https://www.helpscout.com/blog/5-memorable-holiday-customer-service-stories/<p>Enjoy these 5 examples of companies who know what it means to get into the holiday spirit.<a href="https://www.helpscout.com/blog/5-memorable-holiday-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/blog/5-memorable-holiday-customer-service-stories/https://www.helpscout.com/blog/5-memorable-holiday-customer-service-stories/<p>Enjoy these 5 examples of companies who know what it means to get into the holiday spirit.<a href="https://www.helpscout.com/blog/5-memorable-holiday-customer-service-stories/">Read the full article</a></p>https://www.helpscout.com/blog/5-memorable-holiday-customer-service-stories/https://www.helpscout.com/blog/5-memorable-holiday-customer-service-stories/<p>Enjoy these 5 examples of companies who know what it means to get into the holiday spirit.<a href="https://www.helpscout.com/blog/5-memorable-holiday-customer-service-stories/">Read the full 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article</a></p>https://www.helpscout.com/blog/5-things-your-customers-can-do-better-than-you/https://www.helpscout.com/blog/5-things-your-customers-can-do-better-than-you/<p>Check out these 5 things that your customers can often do much better than you.<a href="https://www.helpscout.com/blog/5-things-your-customers-can-do-better-than-you/">Read the full article</a></p>https://www.helpscout.com/blog/5-things-your-customers-can-do-better-than-you/https://www.helpscout.com/blog/5-things-your-customers-can-do-better-than-you/<p>Check out these 5 things that your customers can often do much better than you.<a href="https://www.helpscout.com/blog/5-things-your-customers-can-do-better-than-you/">Read the full article</a></p>https://www.helpscout.com/blog/5-things-your-customers-can-do-better-than-you/https://www.helpscout.com/blog/5-things-your-customers-can-do-better-than-you/<p>Check out these 5 things that your customers can often do much better than you.<a 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